1. Golden Nails & Spa

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El Paso, TX

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Golden Nails & Spa

5.0 (3 reviews)
Open • 11:00 am - 6:00 pm

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Response time

30 minutes

Response rate

25%

Services - Golden Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

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Recommended Reviews - Golden Nails & Spa

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11 months ago

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1 year ago

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7 months ago

Very friendly staff! They always do a great job, and the place is very clean and pretty!

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Lush Nail Lounge

Lush Nail Lounge

2.6(35 reviews)
1.7 mi

Well. This is my go…read moreto nail salon on the west side, I'll admit that - but that's because everywhere else has been worse. When I get the nail techs who actually care, this place is 5 stars. They don't rush, they take their time, they're friendly - but if you don't get them? The techs can be rough, rush your service, and make you feel over all like a burden. This place isn't cheap. It's expensive and "luxury" - so in understanding of that, I expect "luxury" - not paying 70 dollars for a 26 minute pedicure that skipped all of the stuff you're paying for. I normally don't ask or complain but I asked for the scrub and the wax that came with the pedicure I bought and it lasted a total of two minutes. Such a bummer. To pay for such horrible service is so sad. Perhaps, if the manager reads this, have a timer each tech uses. That way it's not feeling like your skimped. Because why would I continue to pay for a more expensive pedicure when the person next to me pays for the cheaper session, but gets a tech who takes the time and is an hour long versus 30 minutes? The environment is super nice, it's beautiful. And honestly - the people who give a care are the reason I go back, but there is a reason all the reviews say the same thing. Hopefully someone takes notice and fixes the problems - or another salon on the west side opens.

Horrible service, came in and was greeted, wanted a simple manicure and a gel pedicure. Not too…read moremany people so I decided to wait. After waiting some time, a nail tech asked me if I wanted a manicure, I said yes just simple polish. She said gel would be better, as I insisted on what I wanted she walked away and started working on a client I assumed had an appointment since she just walked in and over to the pedicure chairs. No one else acknowledged me after that and I just walked out. Definitely won't be coming here again, rude and inconsiderate. Completely different experience since the last time I came here.

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Lush Nail Lounge
Lush Nail Lounge
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Custom design

The Nail Shop

The Nail Shop

3.8(50 reviews)
3.9 mi
•$$

I have never left this nail salon unhappy. I have left with exactly what I wanted every single…read moretime. The nail techs are all so friendly, kind, and attentive. It is clean, I'm always offered a cold drink. They never try to push or upsell me.10/10 recommend.

I'm extremely disappointed with my experience at this nail salon today. Two friends and I made an…read moreappointment the night before for manicures and pedicures. We arrived within 10 minutes of our appointment and were actually the first people in the shop, so we expected our services to run smoothly. Unfortunately, that wasn't the case. I paid for a Tier 3 pedicure that included callus removal and a hot stone treatment, yet my feet look almost exactly the same as when I walked in. When you pay for a service, you expect that service to actually be performed, and that simply didn't happen. The bigger issue was the overall organization of the salon. Despite having scheduled appointments, the staff allowed both walk-ins and appointments to fill the pedicure chairs without prioritizing the people who had booked ahead. By the time our nail services were finished, every pedicure chair was already taken. Two of us ultimately had to cancel the pedicures we had planned because we were told we would have to wait even longer--despite being the first appointment of the day. To make matters worse, staff members repeatedly stopped in the middle of our services to grab equipment or start other clients' services that they clearly didn't have the staff available to complete right away. When we left, several people were sitting in pedicure chairs with their feet in cold water waiting for someone to begin. This experience felt disorganized and unprofessional. Appointments should mean something, and customers who plan ahead should not be pushed aside for walk-ins. I hope the salon improves its scheduling, staffing, and service quality because today's experience was very frustrating.

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Golden Nails & Spa - othersalons - Updated October 2026

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