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    Golden Gate Urology

    2.9 (56 reviews)
    Closed 8:00 am - 4:00 pm

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    My relative had to deal with the Foley for 5 days until he was able to get an appointment to see Dr. Yan. He also suffered with the skin blisters with water due to the Foley straps. I called in Dr. Yan's office on the following business day and before I let them know what happened to my relative, the receptionist thought I was trying to ask for the urine test result, and she clearly said the urine test result showed my relative had no infection. Isn't it funny? Can we or the future patients trust their urine test result anymore? Then, I told the receptionist about my relative's Emergency visit during the weekend, and she just scheduled my relative to see Dr. Yan 3 days later. I drove my relative to Dr. Yan's office, and again we waited 1 hour at the lobby and another 20 minutes at the patient's room before we could actually see Dr. Yan. Dr. Yan took us to his office and he sat behind the computer. He didn't even bother to close his office door himself; he just asked us to close the door for him. I asked Dr. Yan what will cause urinary tract infection to my relative; of course, Dr. Yan was defensive and gave us all kinds of possibilities and excuses. We're so tired of Dr. Yan's excuses. We just wanted to get this infection treated and can't wait to escape from Dr. Yan's office. Dr. Yan prescribed some medicine for my relative and sent him to the patient's room again. Dr. Yan didn't even want to check on my relative's condition, and he just instructed his nurse to remove the Foley for my relative. Dr. Yan didn't apologize at all, perhaps in an attempt to avoid legal liability. During the last 2 visits I went with my relative, I found out the following problems for Dr.Yan's office: 1) Dr. Yan doesn't respect patient's appointment time at all. Dr. Yan's standard late time for each appointment is 1.25 hours to 1.5 hours. For example, if my relative's appointment was at 10am, my relative needed to wait at the lobby for about 1 hour before the nurse came out to get my relative in to the patient's room. After getting into the patient room, the nurse would say just wait, Dr. Yan will come soon, and that's another 15 to 30 minutes wait until you actually see Dr. Yan. About almost 99% of Dr. Yan's patients are Asian, and they are non-English speakers. During the wait time at the lobby, patients will talk with each other and complain how Dr. Yan always late for appointments and his bad bedside manner. Those patients don't have many choices to other urology offices because they don't speak English, or they don't have friend/family to take them to other offices. 2) During all the appointment visits, Dr. Yan didn't spend too much time with the patients. He was focus more on computer and typing in electronic medical records. He doesn't even bother to have eye contact with the patients. 3) The medical reclining chair in the patient's room is old, rusted, and the seating cover is broken. 4) Hygiene Concern in the Patient's room: paper towels were just put on the countertop, not in the paper towel dispenser. Plastic syringes with no packages were just put on the countertop as well. Anyone (nurses, doctor, or different patients) can have access to the patient's room could touch the paper towels and plastic syringes which will cause germs to them. No new gloves inside the patient's room. 5) Big concern on the Dr. Yan's and the nurse's hygiene practice as well. There are no new gloves inside the patient's room. Dr. Yan and the nurse had the gloves on before they entered the patient's room. They both touched the door knobs on both side with the gloves on. Both Dr. Yan and the nurse didn't change a new pair of gloves before they started any procedures. What a bad hygiene practice for a medical office! No wonder, patient got infection after their sloppy work! 6) During the final visit, we witnessed Dr. Yan used Cantonese to yell at his elderly woman patient in the back office. Dr. Yan was yelling at the elderly patient in Cantonese something like "I don't have time to help you. It's wasting my time. Go to ask the front desk." When Dr. Yan saw us entering to his office, he lowered his voice, and the nurse took the elderly patient out of Dr. Yan's office. We voiced our horrible experience to the primary doctor. We are so glad that we no longer need to deal with Dr. Yan. Stay away from this office!

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    2 years ago

    They did a great job with my son I am very pleased and everybody here was super kind!!!

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    5 years ago

    Dr. Oberlin has helped us all along and being professional. He even responded to text message and helped on holiday. Thank you

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    4 years ago

    No one answers the phone. Difficult to change an appointment. Doctors do not call back with results of tests.

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    7 years ago

    Dr Barme knows his specialty. Explains the science so you can understand it. Staff are great too.

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    Page 1 of 2

    Ask the Community - Golden Gate Urology

    Review Highlights - Golden Gate Urology

    Lee did a tunneling procedure that preserved the prostate yet removed tissue surrounding the urinary tract that was causing the blockage.

    Mentioned in 9 reviews

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    Greg Barme, MD - Physician of the month at hoag. Congratulations doc.

    Greg Barme, MD

    4.7(45 reviews)
    0.0 miElmwood

    After a couple days of workout, thought I hurt my groin. Had to be sure it wasn't an infection or…read moresome other reason I was hurting in the area. They booked me for a quick appointment, and when I got there everything was efficient, moved fast. I didn't see the main doctor but did see the other practitioner operating at that time. They and the staff were pleasant, patient in answering all my questions, and had me checked out and relieved within no time. Glad they are around.

    I cannot say enough good things about Dr. Gregory Barme and the way he cared for me during one of…read morethe most painful experiences of my life. I was admitted with a kidney stone that left me literally kneeling by the hospital bed in agony when he first came in to see me. From the moment he walked in, his kind and calm demeanor made a huge difference. He didn't just rush through -- he took the time to explain what was happening, what my options were, and how we could relieve the pain and get me on the path to healing. He treated me like a person, not just a patient in crisis. His expertise was clear, but what stood out most was his compassion. He reassured me in a moment when I felt completely overwhelmed, and he guided me through the procedure with such steady confidence that I felt safe placing my trust in him. Thanks to his care, I am able to move from a place of unbearable pain to healing and stability. I'm deeply grateful to Dr. Barme and would highly recommend him to anyone facing urological issues -- not only for his medical skill, but for the humanity he brings into the room.

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    Steven Katznelson, M.D

    Steven Katznelson, M.D

    5.0(9 reviews)
    10.2 miLower Nob Hill

    This review is probably long overdue. Dr Katznelson was my intake doctor with my first appointment…read morewith transplant clinic after I found out my kidneys were going south and not turning back no matter what I tried to do with diet and e exercise. He had the best side manners when both my wife and I spoke to him about the transplant program. My transplant match exchange came through 2yrs later in 2016 and I've been 8yrs clear and doing well. There was an 18 month up and down period before stabilizing but since end of 2018, it's been been living on borrowed time. I was fortunate to have 3 or 4 friends volunteer to donate a kidney to me but all ended not the best candidates. On after transplant surgery and since that the pandemic, I have been lucky to have follow-up semi-annual video visits with Dr Katznelson on half the visits. He is always so positive at each visit. I just had brain surgery Tuesday and he stopby Thursday to see how I was doing and glad he did. It was a refresh for a very exhausting 2 days. Gave me a chance to clarify with him on a couple of things

    Dr Steven Katznelson was great to us during my visit today! I'm actually still here sitting waiting…read morefor my surgeon to come in.. decided to write my quick little review. I've known of Dr Katznelson since I found out I got sick and was put on transplant list. I've only ever met him once before in a video visit! He did remember me, it was nice when he first walked in, gave me a firm handshake and said "finally nice to meet you in person, we've only met virtually." So that made me feel nice when people actually remember you! He sat and gave me a lot of information I didn't have. He even confirmed some false information I was given a while back. So now that I have the real info, I'll be doing what I can with it. He was patient and answered all my questions. Great doctor! Highly recommend him to anyone!

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    Steven Katznelson, M.D
    Steven Katznelson, M.D
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    Rajesh Shinghal, M.D

    Rajesh Shinghal, M.D

    5.0(35 reviews)
    26.3 mi

    I saw Dr. Shinghal after my PSA came back elevated (greater than 20), and I'm very grateful for the…read morecare and guidance he provided. He thoroughly arranged the necessary tests, including MRI, biopsy, and PSMA PET/CT, which led to a clear and timely diagnosis. Because I was concerned about the risk of infection, I specifically requested a transperineal (TP) biopsy, and Dr. Shinghal was very receptive and performed it without issue. I truly appreciated how he listened to my concerns and accommodated my request. After the cancer was confirmed, he took the time to clearly explain the available treatment options, discussing both the benefits and potential concerns of each. This helped me make an informed and confident decision about my treatment. His recommendation of Dr. Yao for surgery was excellent and made a meaningful difference in my overall care and outcome. Dr. Shinghal is professional, thoughtful, and genuinely patient-centered. I highly recommend him to anyone looking for a knowledgeable and trustworthy urologist.

    It took 3 months to get the new patient appointment. Unfortunately, my car battery died when I…read moreleft. I rescheduled and only see the PA. My 92-years old dad went to bathroom average 6 times nightly. Previous office either ignored the issue or prescribed the newest and most expensive overactive bladder medication. I read Rejesh reviews, he had resolved frequently urination. End up my dad only ass PA at Sutter Health Urology Fremont. She adjusted his prostate alpha-1 medication and prescribed low cost OAB meds. After 3 weeks, I already noticed the improvement reduced to 4 times. I'm really satisfied with the service. Thank you so much

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    Rajesh Shinghal, M.D
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    Rosenberg M Stuart, MD

    Rosenberg M Stuart, MD

    4.3(48 reviews)
    11.2 miLower Pacific Heights

    Dr. Rosenberg gets 2 stars because he didn't keep me waiting too long past my appointment time, and…read morehe did spend more than 10 minutes with me. Unfortunately, it didn't do any good. He treated me like a moron, didn't listen, and didn't solve my problem. So he only gets 2 stars. I was born with my right ureter through a muscle, which caused many kidney infections as a child. The local doctor misdiagnosed this as backwash. Luckily, my mom persevered and got a correct diagnosis and I was successfully operated on when I was 6. Last year (at 28), I had 3 kidney infections within 6 months. I thought this was a problem, so I starting the slow path through the insurance and doctoral hoops until I finally got to a urologist, who had a test done, which revealed that (surprise surprise) my right kidney had reduced functioning. He said this was likely due to scar tissue from the childhood operation, and could be fixed easily enough. Unfortunately, I moved to SF before we could get on with the fixing. The old urologist recommended Dr. Rosenberg here in SF, and I immediately made an appointment in hopes that we could start out where I had left off with other urologist. I brought with me my chart from the other urologist, including the results of the kidney function test. I wrote down my whole history in their "new patient" forms, and then told it all to Dr. Rosenberg. He pretended to listen, and then proceeded with the generally uncomfortable process of manually exploring my urinary tract. Below is a small excerpt of the frustrating conversation that ensued: Dr: It's probably backwash. Me: Actually, that is what I was misdiagnosed with as a child. Dr: Hmm. So, where's your scar? Me: On my lower abdomen. (Dr. examines scar on lower abdomen) Dr: Well, that is not where the scar should be, if the operation was what you said. It should be up here on your side. (Dr. proceeds to physically turn me and search for a scar on my side. Like there really might be a scar there that I had not noticed in the past quarter century. Like maybe I got a long thin scar on my lower abdomen through some other childhood scrape, like, I dunno, falling off a bike, and that distracted me from the REAL surgery scar on my side, unnoticed by me until the astute Dr. pointed it out.) Me: Um, no, I am sure I don't have a scar on my side. I don't know exactly how they did the operation, but I know it was my ureter through a muscle. Dr. (giving up on searching for the elusive side scar, but with no explanation as to the actual scar on my lower abdomen): Couldn't have been. It's probably backwash. If you have backwash, go to Dr. Rosenberg. For any other problem and/or for an actual doagnosis, go elsewhere. I am.

    Just thought I'd update - it's been about 6-8 months since I've been to my first and my last…read moreappointment. Life changer.

    Paul Turek, MD Facs - The Turek Clinics - The Dream Team, Dr Paul Turek and Molly Jessup.

    Paul Turek, MD Facs - The Turek Clinics

    4.5(70 reviews)
    9.5 miUnion Square

    Poor after care. No follow up. Poor results. We were not impressed and disappointed with his care.read more

    I cannot say enough positive things about Dr. Turek. He brought my wife and I back from a fertility…read moreabyss, twice. I will never forget my interactions with him. He is kind, caring, empathetic and has a celebrity-like quality. I see angry/negative reviews and the problem I have with them is, I doubt Dr. Turek looked at anyone and said, "I can fix this without a doubt". If you're looking for certainty, I think it is highly unreasonable in this area. My wife and I understood this but would have stopped at nothing to build our family. I understand the cost involved is staggering but if Dr. Turek has any guidance it is worth following based on your desire and resolve. Diagnoses: Azoospermia Treatment: 1. Sperm mapping. 2. Varicocelectomy 3. As a result of the varicocelectomy not correcting, I underwent microTESE. One of the most important points I would like to make is, at the time of treatment I was in my mid to late 40's. I had never been under general anesthesia, been operated on nor had stitches. I was TERRIFIED knowing what I was about to go through. Literally my worst nightmare come true. I still have spontaneous thought inducing panic about the days leading up to my surgeries. I would do it all again without hesitation if it was Dr. Turek who was my physician/surgeon. I felt he was truly invested in our success and my care. He knew and understood my pain and anxiety. He knew how important this was to my wife and me.

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    Anna C. Frick, M.D. MPH

    Anna C. Frick, M.D. MPH

    3.6(28 reviews)
    2.5 mi

    Dr Frick is wonderful. My issue is with her office staff. On 5 occasions, I waited an hour after my…read morescheduled appointments and was NEVER seen! I finally stopped going to the office due to the ineptness of the staff, but was coaxed back in by the doctor. Unfortunately, the same issue has occurred on my first visit back- not yet a full hour, but I was the first person in the office and they still took the person who arrived after me first. I'll address the issue with the group and appropriate licensing boards, but you should be aware of their lack of professionalism, timeliness and standards. I've done all my due diligence in relation to arriving early, checking in and following directions- and I have no issues with interpersonal relationships or behavior- so this is egregious.

    Dr may be fine but she doesn't run her office well. Friendly staff and so efficient that even…read morethough I arrived 45 min early to complete paperwork I was rushed to the exam room immediately and readied for the doctor about 45 minutes before she came in. No heat, 60*, half dressed. I had a panic attack at waiting so uncomfortably for so long. When she finally came in 15 min late for the appointment it seemed like she wanted to throw me out. Apologized for the no heat, quickly got through the appointment with my apologies for getting upset. And I guess it's unusual for her to explain lab results in my chart or for any follow up survey from me like my Stanford appointments always do. They could have warned me the building heat was broken and had been for some time. Edited after thinking about this: it seems intentional to have no heat in her office. Why?

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    Anna C. Frick, M.D. MPH
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    Adam Kaplan, MD

    Adam Kaplan, MD

    4.2(10 reviews)
    47.1 mi

    My husband was referred Dr Kaplan and our general practitioner sent a referral over. This referral…read morewas because my husband has a very high PSA test. Prostate cancer is in his family so needless to say we are worried. I waited a few days then called Dr Kaplan's office to see about getting an appointment. Dr. Kaplan's office said they did not receive the referral. I got their fax number and called our doctor back. I confirmed the fax number with our doctor, and confirmed they did send the referral over and gave me the exact date they sent it. I asked my doctor to resend referral again just to make sure which they did when I was on the phone with them. I waited a few more days and then called Dr Kaplan's office back again. We are really worried and wanting to get this going especially if there is cancer. Dr Kaplan's office said they still did not receive the referral. They wanted me to confirm that I had their correct fax number which I did. Dr Kaplan's wanted me to call our doctor back again. I asked if Dr Kaplan's office could just call our doctor to get this resolved. And Jason at Dr Kaplan's told me that he could not make these type of phone calls he only makes appointments. So, I asked if someone else in the office could call our doctor - he said No. I asked "you are telling me no one from Dr Kaplan's office can make a phone call to another doctor's office" Dr Kaplan's office (Jason) said No. Dr Kaplan's office (Jason) said he has a backline fax number I could give to my doctor. I feel that they just do not care and if there is something really wrong with my husband I don't want to deal with a doctor who has this lack of customer service. I felt like they don't care and there was no urgency - I guess they have enough business, so they don't give a *%it. Anyway, end of story is that with just an important life and death stakes we asked for a new referral to a different doctor.

    In April 2020 I was diagnosed with metastatic renal cell carcinoma originating from my right…read morekidney. After 3 1/2 years of immunotherapy the decision was made by my oncologist to have a total nephrectomy. We were referred to Dr Adam Kaplan, Urologist specializing in robotic procedures from the Providence Medical Group in Santa Rosa. After our first consult I knew I had the right person for the job and that we didn't have to consider having this done in San Francisco. His demeanor and confidence gave me the assurance that everything would be okay. Six weeks later, I'm happy to share that my CT scan is clear and there is no sign of the disease. Dr Kaplan has had extensive experience using the robotic technique for nephrectomies and my recovery demonstrates how excellent of a surgeon he is. I'm already back in the gym and feel fantastic. We highly recommend you check him out if you or a loved one is faced with such a medical decision. Ken F.

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    Adam Kaplan, MD
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    Golden Gate Urology - urologists - Updated May 2026

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