Always waited over 30 minutes for office visits. Not respectful for patients. Too many patients being booked is the reason. ​

I've only had one appointment with Dr Murad. He was very informative and listened to what I had to say. The front office personnel were very efficient and personable as was the nurse practitioner (who actually spent more time with me than the doctor!). All I can say is so far so good. read more

I was a patient of Dr Murad for several years. Due to Covid we had always met via Zoom. I never missed an appointment this entire time. This month we had an appointment but the office failed to tell me it was now an in-office visit. I would never have agreed to see him at that time in his office because my child comes home at that time. He is trying to charge me a $50 late fee although they failed to inform me. The office staff asked him to not charge me and he still insisted I get charged. You call that a caring doctor? I will never see a doctor this greedy and petty. read more

I'm afraid I cannot recommend this practitioner. I had thyroid cancer, but even though the removed nodule, according to the protocols, did not require treatment with radioactive iodine, Dr. Murad recommended I do it because he had another patient with the same size nodule who didn't do radioactive iodine and whose thyroid cancer returned. The doctor did not inform me of the risk of salivary gland damage that radioactive iodine can cause. Well, I did get salivary gland damage, and now I cannot eat dry foods like crackers or peanut butter. But the biggest problem is that, because I now do not have proper salivation, I get tons and tons of cavities, despite being prescribed high-fluoride toothpaste by my dentist. This has resulted in astronomical dental bills and a new cavity at least every two months. Had I known of this risk and because the protocols did not require radioactive iodine for my nodule size, I would have said no to the radioactive iodine and instead asked to be followed very carefully for cancer return. In addition to all of the above, the doctor has repeatedly ordered a test related to bone density called "collagen crosslinks." Even though I have told him that this test is not covered by Aetna because it is not considered proven effective, he continues to order it. I finally had to insist that the office reimburse me for $400 in charges for this test. Then the next lab order, thankfully, did not include a request for this test. So I didn't even think to look at the lab order after that, which AGAIN contained the collagen crosslinks lab that I have now also been billed for by Quest. The person in the office who handles the collagen crosslinks issue, Jacki (sp?), who I believe is an assistant, is appallingly slow at responding and addressing this error by Murad and his office. I will be switching to a new endocrinologist. read more

Dr Omar Murad is an excellent doctor. He pays attention to what you say. He answers very clear so that you can understand what's going on with your body and his staff is awesome. Just like the doctor so going there your care can't get any better than that, excellent service.. Patricia WL read more

Awful experience . I hope the physician / dr Murad reads his reviews and understands the level of incompetency of his staff to communicate with patients. The lady named; Alexa , does her best to get rid of patients, she has zero skills of communication and v disrespectful ! I decided to choose another specialist from Stanford health ! read more

My long-time endocrinologist stopped taking my insurance and I was referred to Dr. Murad. I got an appointment almost immediately (a lucky cancellation) and my first visit to the office was a very good experience. Dr Murad asked a lot of questions, listened carefully, and ordered some relevant tests. I feel as if I'm in good hands! read more

Came to update- literally the fastest to work with. My pharmacy didn't let me know my rx was out so I asked for it when I was almost out. His office replied to the pharmacy's request before I even got to call! read more

Dr. Murad is an unprofessional narcissist who refused to order the labs requested by my referral. I merely asked if we could order an additional test in addition to the other labs he suggested, to which he replied "you clearly know more than me and I cannot work with you." He refused to speak with me further despite me clarifying I was only making a suggestion and was asking for clarification as to why he thought the additional lab was a bad idea. If it doesnt hurt and gives you more information, why not take it? Apparently because he has MRI vision and doesn't think it's necessary. It took 72 hours for them to process my information and they refused to schedule with me before my referral, insurance, and other documents had been processed. This is only to find out that there are no appointments for 4 months. Oh, but wait, my referral says URGENT on it. They didn't even read my referral! Finally I get a phone appointment and he calls 20 minutes late, to scold me when I ask why its a bad idea to get an MRI. read more

Dr. Murad and his support staff are exceptional. I have been a patient for more than 10 years (hashimoto's thyroiditis) and have received the best, thoughtful care through pregnancy and beyond. Really a rare and wonderful experience in my (western) on medical road so far. read more

Very knowledgeable and responsive,great staff and superb communication skills.I hold Dr Murad in high regard and truly appreciate his valuable insight read more

great doctor and excellent customer service Staff is very responsive, professional and efficient Dr Mourad communicate clearly with the patient. read more

Dr. Murad told me to terminate my pregnancy following RAI treatment for Graves disease. He didn't have any personal experience with a patient carrying a baby to term or not. My baby was perfect. Dr. murad was nasty, condescending, and fired me as a patient when I had trouble remembering to take a new medication three times a day. He sent me a letter instead of telling me in person. All in all a terrible experience and a terrible physician. read more

Arrogant, dismissive, condescending "doctor," completely ignored my medical history, lab results or reports, etc. An absolutely insulting experience. read more

Dr. Murad offers a compassionate style to being a doctor. Very complete review of condition and current status. I like his approach to care and his office staff is really friendly and helpful. read more

Professional, personable, and highly knowledgeable! Carefully listens to my questions, concerns, and clearly explains medical information. I'm grateful to be a patient of Dr. Murad. He and his office are first-rate. I also appreciate the follow-up notes from each visit. read more

Hands down the worst experience I've ever had with a doctor. He was so rude and condescending. He gave terrible advice and talked down to me the entire time. I'm coming back here over a year later because this terrible experience is still so shocking and insulting. Please please do yourself a favor and find someone else. read more

I had a horrible horrible experience with this arrogant doctor... he sent me for a bunch of tests - never followed up - then today DISMISSED ME because I asked a questions about the fasting. DISMISSED!!!!!!!!! Avoid this arrogant dismissive man. Dismissing is NOT practicing medicine... I suffered a fracture 3 months ago and still NO treatment - just DISMISSED!!!!!!!!! read more

Dr. Murad was very professional and kind during my hyperparathyroidism treatment. Dr. Murad's staff was also efficient and cordial at all times. read more

Excellent doctor! He is compassionate and caring. Listens to all your concerns and takes his time.

Excellent doctor. I have been under the care of Dr. Murad for almost a year. He is very professional, helpful, and caring. I recommend him highly. read more

I have been a patient of Dr Murad's for 2 1/2 years. I think he is fantastic! He listens to your concerns and is willing to adapt treatment based on your response to medications, treatments, and concerns. When a medication gives you side effects, he doesn't just dismiss them but instead looks to find out if what you are experiencing is a known side effect. Once he has done the research he is not afraid to discuss other options including natural supplements. He is really the greatest Endocronologist I have worked with since my diagnosis over 15 years ago. I truly like is thoughtfulness and sincere approach. As for Dr Murad's medical staff....they are AWESOME! SO HELPFUL! read more

Dr. Murad genuinely cares about you and your wellbeing. He is very well knowledgeable and explains complex conditions in such a simple and easy manner. His staff are nice and professional and the whole experience from A to Z was very satisfying to me. I would trust him with myself and my family members. If you are in the Bay area and looking for an excellent Endocrinologist then look no further. Dr. Murad is the best doctor that you will have. Thank you for all what you do to us. read more

Dr. Murad is highly experienced and caring. He is knowledgeable, up to date on new medications and looks out for his patients. I trust him fully with my health. He also has excellent staff that follow up closely with appointments and prescriptions. They answer the phone and are quite helpful. I would give him 6 stars. He really changed drastically my health to the better. read more

First of all, I was asked to show up 15 minutes before my appointment at 1pm and Dr. Murad shows up 15 minutes after 1pm. Not very professional. The receptionist/assistant/nurse who took my vitals was very nice but I was unimpressed by Dr. Murad. During the breakdown of my symptoms I could see from his blank stare that his mind was elsewhere. This was further evidenced by having to repeat several of my symptoms, several times throughout the appointment. Dr. Murad was a nice enough guy and we got along fine (even during our disagreements) but overall I was very disappointed with his service and feel he let his pride get in the way of providing me with uncompromised health care. Not only do I come from a family of physicians who I consulted, I did my research on my symptoms and I prepared for this visit with a list of several blood tests I was hoping to have performed. Dr. Murad flat out refused to sign off on half of my requests saying he was "not convinced." Even though the tests would be performed by a 3rd party and would be paid for by my insurance, Dr. Murad stubbornly refused my continued appeals in what was clearly a petty stand against a bruised ego. He was noticeably put off by my mention of family physicians and told me my "mom shouldn't be my doctor." Well she isn't, but just like I would trust a mechanic friend for advice on car repair I trust my family for advice on personal health. Overall Dr. Murad gave me inadequate health care because he was too proud to acknowledge the educated opinions of other professionals. I will not be coming back. read more

Went in for my follow up. He really took his time. My main concern was trying to get my weight down, along with other social/emotional things and he was super helpful. Truly a great doctor! read more

Dr Murad was the first Endocrinologist on my long list that actually took the time to listen to all I had to say about my life long battle with Hypothyroidism. He listened attentive and asked questions and validated my experience with my body that I know better how it functions when is treated with the right doses of the right medication He was also able to listen to my complains about other Doctors who didn't understand what happens to me when I am off the even little doses I need to take to have a functional body free of pain and other debilitating symptoms. He ordered more tests that any doctor had ordered to check everything that pertains to his specialty not only the TSH as other Doctors had done always, plus a comprehensive panel. He is sensitive and takes the time needed to get to know the client and his/her history not like the many previous Doctors I consulted over the years that only were interested on the test result and had no "time" to listen to how I actually felt with the medication they prescribed. I highly recommend Dr Murad if you are looking for a highly knowledgeable professional. read more

This was my first time going to Dr. Murad's office and I must say it was a really great appointment. I was able to make a walk-in appointment because of a recent cancellation and the doctor got to me about 5 minutes after my appointment time which is extremely fast for most offices! Dr. Murad was extremely professional and made sure that every question I had was answered. He even took the time to run to the gynecologist's office to ask a question for me about birth control! Rosie was also really great and friendly! Dr. Murad had mentioned he would find a dermatologist for me and right when I got home Rosie called to tell me they already found me a doctor and wanted to help me schedule an appointment!! This office really made me feel like I was flying first class because of all the care and attention they were giving me. I would recommend this office to anyone that is in need of an endocrinologist! Plus they have snacks in their break room for patients :) read more

Dr Murad was thorough and efficient. He saw me right away and offered to do the procedure there and then. Brilliant! No further appointments needed. Weeks later I had a billing question and he got back to me on the same day. That's what I call service. Recommended. read more

I absolutely love Dr. Murad. He is one of the most compassionate doctors I have ever had ( I am in healthcare ). I have Pcos and thyroid nodules that could be treated multiple different ways and he allows you to engage and make shared decisions. read more

Dr. Murad is one of the finest physicians I have ever encountered. He is intelligent, experienced, detailed, thorough and most of all kind! With this doctor you get what I have always hoped for, a person who truly cares about his patients! He is aware of all the details of your health history and advises accordingly. WOW how fortunate for all of us who find our way to his office where his staff is excellent as well. read more

I was a patient of Dr. Murad for several years for treatment of Graves Disease. The first few years were fine as I came to him with a stable treatment already in place and stable health. I saw him merely for checkups and script refills. On one Occasion he tried to attribute my Graves Disease symptoms to PTSD which I didn't agree with, but let it slide. A year and a half ago my health became unstable and I began experiencing intense symptoms. Even though I was having visible symptoms for several visits he refused to give me new medication until my bloodwork reflected a certain number outside of the normal range despite a clear shift in direction over several months. Because of his unwillingness to act preventively I became so sick that I could barely function. After I was prescribed medication by my GP I went back to him as I was still not feeling completely better. I was hoping that further testing could be done or medication change, but he refused offer any other treatment plans or possibilities. He again tried to link my serious physical symptoms reflected in blood work to my mental health. He then admitted that the endocrine field is limited and the was only trained to read four blood tests -- That he had no other knowledge or skills to offer in relation not thyroid related issues. Since, I've been to a different doctor who has many other treatment options and ideas. He acts preventatively and never tells me my illness is in my head. read more

Dr. Murad is the best! It's so hard finding awesome specialist so when it came time to change my insurance I made sure I found a plan that would allow me to see Dr. Murad still. His staff is always very helpful and make the whole process very easy! read more

Dr. Murad is a most caring, gentle and professional doctor one can ever ask for. He listened patiently, explained clearly and very friendly. I can feel how much he cares about his patients and who works so hard to provide the best care he can for their health. He is so efficient in communicating via the office message system, it feels like there is a family member you can turn to and ask for help whenever you need. The waiting area is very soothing and staffs are friendly. Outstanding medical care that I really appreciate!!! read more

This Dr. is creepy to say the least. He interrupted me often while I was trying to explain my issue to him. A friend told me that he is a troubled man who struggles with multiple addictions. What people do in their private lives is their business, but when a Dr. is high-strung in his speech and manner of managing the care of a patient, I would think twice about giving my care to such doctor. I am glad I did my own homework and got to have my direct experience. Not for me.... read more

I've never felt so disgusted w a Doctor in my life. He took his power of position and made me feel helpless. : ( He refused to write me a script for an insulin pump. He wouldn't listen to my explanation of symptoms and how I CANNOT control on injections anymore bc it's VERY inconvenient VS the pump. (Pumps help control but he thinks different.). Not meeting me half way to formulate a proper treatment plan. He wasn't "convinced" I know how to carb count for my insulin. : / ( I've had diabetes for 13 years! I do it all day, everyday. The pump is scientifically researched to control BS better.) He was worried about my insurance switching off in December and he wouldn't be accepting mine anymore. Seemed like he was pushing me out of his office bc of this reason. Also the pump he refers wasn't to my liking and he didn't seem to like that either. More like a business man, and not a medical practitioner. read more

"I feel incredibly lucky to have found you," is what I said to Dr. Murad at my last appointment. I actually found him through Yelp reviews! He is very easy to talk with and is thorough and un-rushed in appointments. He sent in an order for complete blood work and went over my results in detail. If I had put off seeing him, I would have ended up a very sick person in the near future. I have seen another endocrinologist and the difference in care is pretty profound. I had to bring my kids with me to the last appointment with Dr. Murad, and while the office is quiet and clean, they were really accommodating. There is a small kitchen off to the side for guests to help themselves to nuts, granola bar, water and coffee. This was great for my kids who love to be fed. The receptionist is really pleasant and my kids liked her. read more

I absolutely love working with Dr. Murad. He is extremely knowledgeable and I can tell that he truly cares! The one thing I love most is that he listens and is always so kind and professional. Plus, his staff is very friendly. I always have a great experience. Highly recommend him! read more

GREAT. I just started seeing Dr. Murad and I am very pleased. I go for type 1 diabetes. Dr. Murad draws diagrams and provides detailed explanations. Excellent bedside manner, he makes eye contact and always asks if I have questions. We've had to make some adjustments to my insulin and he has been readily available along the way, easy communication via email. Dr. Murad really partners with you in diabetes management. He's not judgmental, he's very nice and assuring. I recommend Berkeley Endocrine Clinic. read more

I'd give the cat five stars...so far. I'm a recent patient of Dr. Murad. I received fine-needle aspiration treatment last week and get my results this morning. Aspiration with a fine needle can be totally stress-producing and painful. But Dr. Murad's excellent bedside manner got me through the procedure with minimal discomfort. In addition:The nursing and office staff in this office is knowledgeable and caring, as evidenced by my being handed jelly donuts and house coffee upon entering their facility. Naw, just ribbing you all reading this. I didn't get donuts and coffee but got the best care I could get last week...I think...but I'm merely an EMT. Thanks for reading this, KL read more