New to the Bay (with kids) and hoping that this would be our Pediatric group. Unfortunately, I…read morethink I'm going to go elsewhere. The front office staff was just okay--not extremely helpful for new patients, but that's fine. The facilities are old (loved?) and could use an update but again, not the end of the world, albeit noticeable. What was disappointing was the visit with the Doctor. I guess she is an external verbal processor--so there were lots of unnecessary and rather off putting comments that casually flowed off of her tongue. Many of the comments were off putting and frankly just not helpful. I have done so many of these well child visits and have never encountered such treatment.

We have been coming here for years and all of the staff and the doctors are amazing! Their…read moreemergency attention on-site, response time and telehealth during the pandemic was fantastic. Dr. Kalar and Dr. Frank's are amazing and they have been wonderful with our family for many years now. I had to write post pandemic to just reiterate how wonderful they are how well-prepared they were for treating our youngest family members. They have great staff and during the pandemic had outdoor screening rooms. Best place to have kids supported by medical Professionals in the Bay Area

First off, we love Dr.Handler. He's amazing and the only reason we're still with EBP. And setting…read moreup appointments and working with the front office is fine. But Dr. Miller is why I decided to write this review. She was on call when our son was born so we met her in the hospital, and now again today (a year later) when we needed to speak to the on call doctor about an injury my son just had. From that first interaction to this one, Dr. Miller has made us feel like insufficient, blundering parents. Today my son accidentally got hold of a clothes hanger and cut the inside of his mouth. I obviously already feel like a terrible parent, and the questions she asked, and the way she asked them, were so condensing and judgmental ("does he often play with hangers?") it pushes me into an even deeper feeling of insufficiency and guilt and is entirely unhelpful in trying to assess if my child needs additional care. When trying to describe what happened, she asked for pictures and I asked a clarifying question and she laughed at me and responded in a way that made me feel so stupid for asking. She was like this the day he was born as well, trying to push us into make a fast decision on a very important topic that we learned later we actually had weeks to decide on. As a parent, this is the last person I want to answer the phone when I'm at my most vulnerable, panicking about a situation, and need advice. I would not advise working with Dr. Miller.

Hi new parents! I love our pediatrician, so let this be an ode to her!…read more Dr. Pickering at East Bay Peds is a great choice for your pediatrician needs. And to add: We've seen a few other doctors from East Bay Peds right after our son was born due to the nature of newborn's doc schedules, and everyone has been so nice. They do have 1 or 2 doctors that do circumcisions (lots of info for ya, right there). Back to Dr. Pickering. She's funny, she's real laid back in the most professional kind of way, she's smart and easy to talk to as a parent. She takes time to answer all our questions, and makes sure to ask us questions. She's far from uptight or reserved and we really like that about her. She's fun! We def are first time parents and have 1000000 & 1 questions every time we see her. Half the time she laughs and tells us we're doing a great job and keep doing it and the other time she elaborates to us what really getting at: what should we be feeding our son? Is there anything we can be doing to make sure he develops the best way possible? Yada yada yada. They're pretty on time. We've never had any problem scheduling an appointment. There's a playground next door. It's a few blocks from Elmwood if we need lunch. They have a 24 hour hot-line with a nurse which I'm not gonna lie: we've called probably about 20x this first year: is his head flat, he has a splinter, why is his butt so red, etc... Overall, we're super happy with East Bay Peds. They are organized, professional, but also so warm and inviting. * I'd like to thank the heavens and stars that be that our son is healthy and we haven't had any issues; I can't tell you how they deal with that or emergencies.

Dr. Niazi is the best pediatrician. She and her team are caring and considerate and she takes her…read moretime with kids. We're grateful for her care and concern.

I have been gatekeeping this amazing practice, so I don't end up having to wait weeks on end for…read moreappt, but alas I am here to give them 5+ stars. New Day Pediatrics on Solano Avenue has been our family supportive partner to our growing family Dr. Niazi is amazing, but truly her special ability is to choose amazing staff/team members. Since our start we have met 6 student staff members who all end up going to medical school, so my family is doted upon and receives exceptional care until they leave! We miss all the employees who we've gotten to know, but are so grateful to have the blessing of meeting them at all. We miss you, Grace NP!!

For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more…read moregrateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her!

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Lisa is an amazing pediatrician. She's kind, responsive and just a great person you can trust to do…read morethe right thing for your family. I highly recommend having her as your family's doctor if you can.

Dr. Swearingen is amazing! I've had three different pediatricians for my two sons and she is by far…read morethe best. She is incredibly warm and caring and takes the extra time to explain everything to the kids and answer all of our questions. She is very thorough and very trustworthy. If you are in need of a pediatrician you won't find a better one.

My husband and I found Dr. Amy at Sage Pediatrics after researching holistic pediatricians within…read morethe Bay Area. We knew from the get-go that we wanted a pediatrician that respected our healthcare beliefs and fostered a positive, welcoming health care environment for our daughter. Dr. Amy and her staff are amazing. Each visit is unique and individualized, providing enough time to thoroughly discuss any questions or concerns. Dr. Amy is exceptionally knowledgeable and truly cares for her patients. Her office gives off a warm, cozy vibe unlike traditional doctor offices. Due to a recent move, we unfortunately have had to find a different pediatrician for our daughter. But, Dr. Amy has been absolutely wonderful to our daughter over the past 5 months, and any child would be lucky to be under her care!

We have been patients for both of our children and couldn't be happier with our experience with Dr…read more Maidenberg and her staff! Dr. Maidenberg has a great bedside manner, is very personable and helps you navigate treatment and care in a balanced and respectful way. She goes above and beyond to make sure that you and your child are comfortable during exams, telling you what she is doing and looking for. No long wait times or impersonal care- a big plus when you have young children. If you have an emergency or questions after hours she is always available and returns calls and messages promptly. We love her approach to pediatrics and our children like going to the doctor because it's always a pleasant experience to visit her office. Highly recommend this practice and Dr. Maidenberg' s expert care and guidance!

I recently brought my kids in for their appointment, and I had a great experience from start to…read morefinish. The front desk staff were incredibly kind, welcoming, and helpful, which made the check-in process smooth and stress-free. The doctors were just as wonderful patient, attentive, and great with my children. They took the time to answer questions and made sure we felt comfortable throughout the visit. As a parent, it's reassuring to find a pediatric office where everyone genuinely cares about the families they serve. My kids felt at ease, and I left feeling confident that they received excellent care. Thank you to the entire team for making what can sometimes be a stressful appointment such a positive experience. Highly recommend!

My daughter is a patient here, and we've had a wonderful experience. The front desk staff is always…read morewelcoming and friendly. Ahmirah and Itzel are both incredibly helpful and always willing to go the extra mile to assist families. The providers and medical assistants are kind, caring, and always take the time to help. One thing I especially appreciate is that they offer same-day sick appointments for their patients. It's extremely helpful when your child needs to be seen quickly and saves families from spending hours waiting in the emergency room. Highly recommend this office!

Increasingly out of touch, too focused on social life and Warriors and training of new medical…read moreassistants. Delays and office wait are true from other reviews. It's a degrading situation. This is not the interpretation of a weary parent, this is also the assessment of a teen patient who was too respectful, polite and hopeful to call out the inefficiency and ineffectiveness of the care offered when the patient knew something fresh was needed. Referral of services for other care was extremely ineffective and unhelpful, waste of time and our adult (parent) family primary care physician even told us the doctors, locations and services that were suggested by this office were the scariest and not good places or doctors. We learned the hard way that the referrals were stale, We spent a lot of time trusting the referrals and trying to find our solution. This was precious time lost while being bullied at school that the child could have used to make progress rather than struggle. Current era bullying is a topic not well understood by this office and this office is not equipped with finding the right fit for care. The Rx were only a benefit to Pharma and have scary side effects that were counseled to the parent as 'most kids' are on these meds these days, that's not a good basis to counsel a parent. You'd think a professional with decades of experience would have a better assessment of efficacy. An office like this with the cost of visits, which were also a billing focus and priority for the office, should have an excellent top tier network and fresh ideas, with cutting edge care referrals. At the prices charged (especially for a HDHP deductible situation), there's a lot more out there in the services field; a simple good therapist approach is best. My kid also did not have confidence and trust in the doctor or staff. Experienced professionals should recognize this and immediately tell parents and help them find another primary care provider where the kid is comfortable; instead of shielding their findings from the parent, regardless of patient age and confidentiality. We got a simple "I'd like to see the patient again in 2-4 weeks, can't quite figure out what the problem is ..". Chaching$$$$$ more visits. Suggest: Prioritize care and reduce poor referrals. Prioritize care over billing codes. For bullying that causes anxiety, develop better resources, help parents expose the problem, not hide it in confidentiality presumptions. Stop dragging out the recovery and stop the prescription of depression drugs that don't work, and only benefit big Pharma and are impacting a teen brain that is still developing way into an individual's early 20's. Also the documentation in the medical records was inconsistent and troubling enough that it was a last straw. Under the guise of confidentiality, things were blocked so only the office could see notes and appointments and the documentation and records were inconsistent. We were told patient and parents could not see the visit notes, appointment times, etc under the guise of confidentiality. This is not correct, we are allowed have access, at a minimum the teen should have access. We now know this because our visits with other providers in the last 8 months have the same legal standards and in the same network of children's Benioff/ Alta Bates/ and John Muir networks these recent office visits and documentation share much more than this office did, and we were told by this office that neither the kid nor parents could view it based on the software and rules of confidentiality. Obviously, by equal comparison with other providers, this issue is mismanaged by this office and their statements are not accurate Our expectations for our kid as the patient and as parents for records review were VALIDATED by these newer providers as reasonable and normal, legal. It makes me think this office didn't know how to use the online system or they were over-interpreting and over-applying some rule they misunderstood. The patient has a right to see the entire file and notes and it is important for their health record. Their peer providers prove this office's record management and teen confidentiality protocols as flawed. Professionals are supposed to lead, not create more problems. Regarding time, network resources, cost and ability to problem solve, and ensure better outcomes....... There's a lot of other options out there, God bless and good luck.

Dr Takao is absolutely amazing human being and wonderful pediatrician. Our younger daughter has…read morebeen seeing him for close to a year now since we moved to Lamorinda. It's practically impossible to find a doctor who would be so much invested in your child's growing process and development. He is a great educator for young moms. Visits are never rushed and all questions addressed in detail. His office runs like a well oiled machine. Support staff is extremely pleasant and great with kids. Our daughter always looking forward to come here! That alone is priceless! Highly recommend!

Dr. Usem is a nice and personable guy and does a good job of answering questions. However I noticed…read morethat he didn't wash his hands upon entering the room or put on gloves and it bothered me a little but didn't say anything. Halfway through the visit, my 2 month old began crying. To quiet him, Dr. Usem put his ungloved, unwashed hand inside my baby's mouth to quiet him. I was shocked and horrified but at that point it was too late to say anything because it had already been done. Fortunately my pandemic baby didn't get sick or anything but it made me as a parent sick to my stomach. This happened last year in early 2020 and I was meaning to write this sooner to warn other pandemic parents but it kept slipping my mind. I hope that they have upped their sanitation and PPE requirements with all that is going on with COVID. I never came back to this office after that.

I'm so glad that my friend and also my gyne recommended this place! Being a. first-time mom it…read morewas a blessing to not have to shop around for a pedia office while dealing with a pretty tough pregnancy. Their staff are great. Dr Usem and Dr Horowitz are awesome. They have a lactation nurse (in Alameda office) who is also very helpful. They have accommodated me, explained things well to me and my husband and it's never too hard to get an appointment. They're office is also located where parking is not hard to find -- a plus for moms.

Dr lackman is the pediatrician for all three of my children . She is great with the kids and takes…read morethe time to make sure all your questions are answered . She is prompt in returning phone calls and following up on test done

I had my son at Alta Bates and I had no idea that they didn't circumcise the boys in the hospital…read more Dr.Lackman is the only doctor at my practice that performed those types of procedures. We came in she answered any questions that that we had and we went over to another room and she gave us the choice of sitting there and watching or waiting outside. My mom and I decided to stay. She was very diligent and caring. She explained everything as she was doing it. My son only seemed to be irritated that he was being held down. But he handled it well and Dr. Lackman did an excellent job!