I was thoroughly pleased with my experience with Dr. Simon for two years, and happy that I had…read morefound such a good doctor. The only thing that I didn't like was that she retired in 2022.

I had been a patient of Dr. Simon until my employer increased the health insurance premium that i…read morehad to change providers. I was terribly sad to leave such a caring, thorough and knowledgeable Doctor. Dr. Simon really got to know my history; took the time to listen to my concerns. I truly felt she went beyond most. Hoping negotiations with health care improve and the costs are manageable so I can be her patient again.

Dr. Ella Khan is simply wonderful. She takes the time to listen to my concerns and always making…read morethe best recommendations. She truly cares about her patients and even taking the time to keep a video appointment even when she was sick, just to meet and do my annual review. I can't say enough about what a great doctor she is. She is so knowledgeable and caring.

Dr Khan is one of the most caring doctors I have had the pleasure to meet as a patient. She listens…read morecarefully and takes the best of care. There is simply no better doctor for a primary doctor and I appreciate her more than words can adequately express. I would recommend her without a second though. She is knowledgeable and takes the time to make sure her patient have the best of care.

Now that I'm finally "at that age" - older dude that is becoming slightly battle worn after several…read morelate-life knee surgeries - I couldn't be more blessed to have found Dr. Beale. PCPs in general are a challenge to find in my area, and thankfully she "appeared" just at the right time. I've hit have period where symptoms and remedies can interact, overlap and confuse and Dr. Beale is a star for identifying cause and untangling treatment and drug interactions. Upbeat, proactive and positive, I'm confident I've found a partner for the third chapter in my life.

I started seeing Dr. Beal as my primary care physician earlier this year after switching insurance…read morein February. I was dealing with several new medical diagnoses at the time--which is never ideal when transitioning to a new doctor--but Dr. Beal has been absolutely incredible. This is my first experience with a provider outside of Kaiser, and I can honestly say I've never felt so heard or understood by a doctor. I used to think the doctors on TV who really get to know their patients were fictional--but not with Dr. Beal! She takes her time, never rushes appointments, and genuinely listens. She encourages questions and never makes me feel silly for asking anything, no matter how basic it might seem. Dr. Beal is working with me to build a care plan that actually fits me--not a one-size-fits-all solution. I'm honestly so thankful that I had to leave Kaiser, because it led me to her. Highly recommend!

Dr. Himmelvo is the best GP I have ever seen. Ever…read more I have a chronic illness and have seen many, many doctors in my lifetime. She is the first one who I feel really listens to me and trusts my knowledge of my own body. She asks extremely helpful questions, and explains exactly what she is thinking and why. She is friendly, kind, approachable, observant, and very intelligent. She also seems interested in complimentary approaches and not necessarily just shoving pills down your throat, though she's perfectly willing to prescribe medicine if necessary. I went in last night and she spent 30-45 minutes talking with me and examining me. No kidding. In most offices you're lucky to get 5 minutes with the actual doctor! My husband and I have both been extremely impressed with her level of service and commitment to her patients. We have found our family doctor, for as long as she stays in practice! Also, for those worried about the distance to Point Richmond, we're in Oakland, and it only takes 15 minutes to get there. Very convenient!

Dr. Himmelvo is the best GP I have ever been to in my 33.5 years. She first started out as our…read morenewborn's doctor, then we loved her intellect, listening ear, and compassion so much, my husband and I decided to drop our other GP and go to her. So, now Dr. Himmelvo is our family doctor. The energy of her office and practice is very clean (spiritually and physically). She truly cares about her patients, does not display any egotistical or arrogant behavior (which many doctors appear to love doing when you may not agree with them), and has a wonderful spirit. She also does housecalls for an extra fee, which is an amazing thing that many GPs have stopped doing.

She is fantastic. I am so very sad she is no longer practicing. I've seen many practitioners and…read moreshe is the only one who really "got" me.

An epic doctor? You don't see that everyday!…read more Dr. Karen Peters exemplifies the very best of what a healer can be. When I first met her years ago, I had just survived being a medical experiment in Guatemala (now there's a story!) and was fully fed up with western medicine and its egotistical butchers, and had little faith or patience with its practitioners. On a whim I tried the naturopathic approach and she turned me around 180 degrees with the anti-inflammation dietary approach. Naturopaths know far more about healing systems and dietary effects than traditional doctors. They have "evolved" beyond western medicine. They are also not shy about using other modalities, they go for what really works. Dr. Karen as a practitioner is gentle and wise, patient and incredibly attentive and clear. Kindness just flows from her. She is the first doctor I have ever looked forward to going to see, by far. She has that special je ne sais quoi... She is super smart and knows Spanish and handled my Spanish medical records no problem btw! She just all around rocks. Can you say that about your doctor? Let Dr. Karen Peters help you. I bet she changes your life :)

I had a new patient appointment with Dr. Wallace at this clinic. San Pablo Rd (the main road…read moreleading to this clinic) was closed in one direction for over 10 min. so I was stuck. I called the Sutter number listed for this location from my car to let them know what was happening and they told me they'll let the office know and no problem. Sutter has a 15-min late policy which allows them to cancel your appointment if you're late. I walked in 14 minutes into my appointment time. After checking in and waiting to see the doctor, I was told that Dr.Wallace decided to cancel my appointment. I was shocked! I asked to speak to Dr. Wallace, but I was told she needed to leave early that day and was filling out paperwork. I waited to speak to the clinic manager and complained that my appointment should not be cancelled because a doctor wants to leave early on a Friday afternoon and that I was not technically late. She explained that I was late, because the checking in process took about 2-3 minutes. I had a time sensitive medical reason why I needed to see a PCP and waited weeks for that appointment. I was crying uncontrollably in the lobby and requested again to just speak to the doctor briefly, but she refused and did not care. It is a terrible feeling to deal with a medical problem and feel that no one is willing to help you. I cannot imagine that a doctor who treats any of her patients in this careless way can be an effective or empathetic caretaker. Obviously this clinic is pretty bad also from all the 1-star reviews.

I've had a couple of disappointing experiences with Sutter, both resulting in unexpected charges…read more During one visit for my son, the doctor said flu and COVID tests likely weren't necessary, then ran them anyway, without explaining they would be billed as diagnostic rather than preventative. We were charged over $500 for simple tests we didn't ask for and didn't need. In another case, we brought in routine camp health forms for my daughter. The front desk wouldn't accept them without an appointment. During the visit, the doctor confirmed the appointment wasn't actually needed for the forms, yet we were still charged based on minor concerns that came up in conversation. The doctor was kind, but unfortunately, the costs were never clearly explained. Both situations felt like "gotcha" billing... Originally this was a two star review, but I just discovered the bill was sent to collections - we've been waiting for Sutter to respond to my letter appealing the charges.

Dr Boothby has been amazing to work with . She goes above and beyond for her patients ! I am a…read moremedical equipment rep and she does paperwork in a timely manner

Dr. Ram was fine during the visit. Unfortunately, she is part of the Sutter Health system, which…read moreseems to be out to defraud their patients in any way they can. I went in for a standard physical and ended up being charged $247 for a (20-30 minute) doctor's office visit in addition to the $435 for my preventative health visit. They charged me the $247 because the doctor wrote a prescription for a minor problem I mentioned that took less than 5 minutes. In fact my whole visit including the preventative care portion took less than 20 minutes. After much arguing, Sutter finally reversed this fraudulent bill. My wife and my children have all had similar situations where Sutter significantly overcharged us. Dr. Ram herself is okay, but Sutter Health is a fraudulent organization out to overcharge you. Stay away!

Dr. Deepika has a very calm and happy presence which makes you feel better already. She makes sure…read morethat all your worries are addressed and pays close attention to everything you are saying. Her appointments are not rushed which is hard to find in US healthcare system.

Nurse Bunzel is awesome, I prefer her to some of the doctors at Sutter East Bay in Albany.read more

Mary is not my primary care physician but I have seen her a number of times in Albany. She has a…read moregood beside manner and doesn't rush you.

This place is a disaster. Let's see - they said I was was enrolled in their group when I scheduled…read moremy first appt but I wasn't and the insurance dinged me for it. They took weeks to schedule procedures, then scheduled them at out of group places so you have to pay for them. They didn't fax records or return phone calls. And a hundred other things I've repressed since moving on to another group. I'd really choose SF General if it came down to it.

Visiting the El Cerrito Medical Group's Walk-In Clinic was by far the most horrifying and…read moredisturbing experience I've had interacting with the medical community and under no circumstances do I recommend anyone going to this abomination of a practice. When I arrive I immediately I learn that they don't accept my health-insurance. I could've easily walked away at this stage in the game but instead I decide to wait to see the doctor, as I see it I need to get on some antibiotics - no biggie. At one hour and fifteen minutes into the wait I ask the receptionist how long it's going to be and she says twenty minutes. Another hour goes by and they finally call my name. Here's where the horror show begins sports fans. The doctor's assistant leads me into the room and I explain to her my symptoms. It began three days before, I woke up and could barely move, I had swelling, redness, and pain all along my right leg, esp. in the thigh/groin area. The night before I thought I had just pulled a muscle in my inner leg, and now it was much worse. I stayed home, bedridden, me and my girlfriend naturally began to fool around a bit, and as more blood went into my penis it suddenly began to hurt very much. What inspired me to visit the clinic was the next morning I even found a spider bite-like wound on my penis (WTF!!!) When I mention this she immediately says "Maybe it's herpes (!!!) ...I mean, you know, not that I'm saying that uh, I'm just saying duh duhhhh dudh de de daa....." She leaves after getting all the information she needs for her purposes and hands me my paper doll dress. After a while a doctor comes into the office whom did not introduce herself. After more Q&A she explained that they'd like to take some tests AND get some antibiotics into my system so that they can help to flush out any potential infection. She also explained that in order for us to go on any further she would have to examine "the area" with another practitioner in the room to assist and "witness" taking a culture of the wound on my penis. I thanked her as she left and after another wait, a woman in a strange and tacky green outfit walked into the room with the first doctor. The name she gave me began with an "N", although I don't remember it. The examination was very tense and very awkward, more so than usual as I felt the second, domineering doctor's bedside manner to be pushy and very cold. The first doctor was obviously afraid of this woman. She sort of barked at me to move my genitals around for her...As if it were absurd of me to not immediately begin the examination myself. They took a sample for a test and began to rail off a list of STD tests they were going to give me, telling me they think it might be herpes, but they're not totally sure and they have to be sure. No mention however is made of the antibiotics that the first doctor, now present, said was standard procedure to administer at this stage. When I ask about the antibiotics I'm now told by the second doctor that their policy is to administer said STD tests, all of them, racking up the hefty bill and making more money as usual, before they can prescribe me antibiotics. "You know, how can we treat if we don't know the cause" - kind of policy. The first doctor makes no acknowledgement whatsoever that she explained to me a very different policy not fifteen minutes before. Wow. So after waiting in this hole where the receptionists barely acknowledge my existence, I'm then subject to a stuttering nurse with the bedside manner of a jackyl while wearing a paper skirt with my ass hanging out in a cold room, am then humiliated before two women doctors who are terrified of my genitals and most likely have a disdain for their own bodies as well, compensating because of their own insecurities, they treat me like a disease, lie to me, and then charge me $58. And I still have no insight as to what might be going on with my body when I leave, because the clinic I just visited is really a front, like so many medical facilities are, for making cold hard cash, not educating or helping their patients. In the end, I went to a Kaiser Permanente facility, was tested and came up negative on every STD. Four days prior to my visit to ECMG I had injured myself on the job, pulling my sartorius muscle and that evening had indulged in alcohol and cigarettes, not something my body is used to...All this combined helped spark a case of what's known as epididymitis. I had many of the common symptoms. But at the El Cerrito Medical Group, this is known as "herpes". SKY HERPES that I contracted from a HOBO UNICORN. WEEEEEEOO!!!