My roast chicken tasted like menthol cigs!!!! WTF?! Spent $26 on 8 pieces that my dogs wouldn't eat. And they eat poop!

Im not going to lie ... The lady at the window on Tuesday night , very sweet and the rush was bad for only little help but my wings were undercooked and raw ... Im not going to lie.. I ate one and I feel extremely sick.... She was sweet but whoever was cooking definitely needs some more training.. read more

Ordered the 10 piece wicked wings combo off uber eats right before the store was scheduled to close mind U, food tends to be cold or soggy before U receive it.. Open it, food still freshly hot seasoned to perfection the bread rolls soft & warm and my fries quality as if I placed the order inside the store.. Nothing bad to say about my first experience & it won't be my last.. service above expectations. Couldn't post a pic cuz I left no crumbs to be seen.. continue doing a fantastic job. read more

I used to enjoy Golden Chick. I do not enjoy them anymore. I do not recommend them for delivery service. The orders show up wrong and/or missing items that you paid for. The whole order does not show up. If they answer the phone, they claim the order did not enter their system but the transaction on your card says otherwise. Again, do not get delivery from them. If you go get your food, be careful of which location to go. Some locations employ people with nasty attitudes, or they do not listen to you when you are ordering. I am not one who normally write reviews, but this place has gotten really bad, and I need to warn others read more

2nd time I order from this place spicy tenders on Uber and they are not what I asked for

This was probably one of the worst ubereats experience. First off, a list of the missing items: gallon of tea, juice box and cookie from kids meal, dressing and fork for the salad and napkins. When I called (three separate times, sorry yall left so much out) for the third time, Miriam said we dont get a cookie because it didn't come with the meal that was rang up. It has now been 45 minutes I don't think I'm getting my tea. Miriam also informed me that Golden Chick does not give out receipts. Receipts come from the Uber driver. read more

Golden Chick - Fast Food Near Me - Dallas, Texas

I went there tonight during my lunch break and ordered 2 of the 4 piece tenders, SPICY, meals as well as the 4 count of jalapeño poppers. I'm glad I asked for the spicy packets because my tenders were not spicy and I didn't get the side of ranch that comes with the poppers. Lastly, I only got 3 jalapeño poppers in my order as well. This location is very inconsistent with their meals and the presentation of them. I know it's a fast food joint but I bet the owners still want to be represented as one of the top ranked chicken restaurants. I'm giving it one star because I have to rate it and because of the inconsistency. My coworkers and I visit this place often because it's close to our job but it's literally because we work nights and there's not much else going on. read more

Golden Chick - No spice on the tenders, you see two of the three poppers I got and my receipt that shows I ordered spicy meals. Not good quality. - Fast Food Near Me - Dallas, Texas

This restaurant is not as good as it used to be. Old chewy tenders, no sauce, roll as hard as a rock. Quality declined when it became a franchise. Service told longer than 3 minutes kind of sad. read more

I was craving for wings today and while in the area, we came to this Golden Chick. My meal was cooked to perfection and it defiantly hit the spot for my craving. First, the roll that came with my meal was so fluffy and perfect, it looked and tasted like it came straight out of the commercial. As for the wicked wing, they don't skimp out on the zing here. The amount was generous and the wings were super crispy! The tenders we got were nicely crisped on the outside and tender in the inside. As for the sweet tea, maybe a little too sweet... No big deal though, just add a bit of the unsweetened tea, and you're good to go! read more

I have eaten here 5 times. All drive thru meals because it is easy food to grab on the go. 5 times they have gotten my order wrong. Every. Single. Time. Unbelievable. I now go to one in North Dallas on my way home from work. read more

Paying for bad service, decent food at a high price! Staff is never friendly, not welcoming and beyond rude and Its not okay for paying prices like that is what I'm paying for being handled with no concerns! always out of something! Treat peoples meal like your own! It's really not hard to do a outstanding job! read more

Golden Chick - Fast Food Near Me - Dallas, Texas

They full of shit .. I went to get some wicked wings they lied to me said it would take 30 mins to cook the wings .. horrible horrible .. I'll never go to location again they need to check they staff.. they tried to give me wings that was cold.. full of shit.. read more

Everytime I come here it's just a lack of getting the job done. They have the drive through Guy not only taking orders but he's running the food out to people. They continue to have people order just so they can make them wait in the parking lot. Makes no sense at all. I don't understand how this place is this slow everytime. Maybe it's time for new management? read more

I came here on a Wednesday around 6 PM and there were already a couple of people waiting to order. I only ordered the 10 pieces legs and thighs for $9.99 with no sides and no rolls so I can't really comment on that. I read some of the other reviews before coming here and asked for some of their spicy seasoning packets and a young lady behind the counter gave me some with a smile. I just thought I'd mention that because you don't really expect much from fast food restaurants and some of their workers look like they've had better days. So onto the food... I don't live in Dallas, let alone Texas so I wouldn't really know how this place compares to the other fried chicken places nearby like Popeyes, but I thought their chicken was a little too salty. Even without the spicy seasoning it was a little much for my palate. Maybe other people are fine with it or maybe it was just this particular batch, but that's what I thought. I still used the spicy seasoning with it which made it more salty, but not intolerable. I do wish their spicy seasoning was more spicy though. :( The chicken was crispy on the outside and there wasn't too much bread on the outside-- just enough. The meat inside was moist and you could tell there weren't parts that were too dry or old... To wrap it up, it's ordinary fried chicken. Nothing extraordinary or different and nothing bad. Ordinary fast food in terms of speed and service. I would probably be back if I lived here hahaha. read more

Golden Chick - To-go box and a packet of their spicy seasoning - Fast Food Near Me - Dallas, Texas

Unbelievable placed order on Uber took over hour and a half when it got here you guessed it cold and only got a 1/3 of it!!! Not the drivers fault the receipt shows it all in the one bag. Now no one will answer the damn phone to get a fix!!!!!! NEVER AGAIN read more

My sons have loved Golden Chick's tenders and yeast rolls since they were young teenagers!! We have always patronized the location closest to our home on Plano Road and Forest Lane!! We used to take tenders & yeast rolls to our outdoor July 4th celebration!! I surprised everyone this past Christmas when I ordered Golden Chick tenders, yeast rolls, and all the trimmings for our dinner!! A couple of months later, my now daughter-in-law told me that she would like to have the tenders and yeast as one of the many dishes at her bridal shower. Perfect!!! I ordered tenders and yeast rolls for the ladies; and; for the guys having a bachelor party, I ordered the same and with sides!! We all ate very well!!! Thank you Golden Chick, Plano Road & Forest Lane!! You're still a crowd pleaser after almost 25 years!!! read more

First to review this particular Golden Chick: this is a defining moment in my Yelp career. Though I have lived in Texas for seven of the last ten years, I had never been to a Golden Chick before this one. How is that possible, you say!? Well, while others I know have raved about their iced tea- I am immune to the love of iced tea, and have always declined the opportunity to go there. Now, I have been to this Golden Chick twice. First, I must mention that the yeast rolls are fantastic. If I were to become a vegetarian, I could easily consume enough of these to sustain myself, if not inflate myself. The chicken strips are really good too- they have a nice fluffy batter on that. You have the option of getting them "spicy," which I am still undecided on. "Spicy" refers to dumping some red powder on the chicken. I'm leaning towards a no on spicy. Why? While I do enjoy a caliente spice to my meal, this is at the whim of how heavy handed the employee is. The results? Sometimes it's a light drizzle and sometimes it's a monsoon of this spice flavoring. Oh, and they have gravy. People seem to like it, but I don't do gravy. Fortunately, Golden Chick does not require reservations. You can go whenever you get the urge, even on Sundays! read more

I think the chicken is overpriced a bit, but I evaluated their menu and realized that if you order it a certain way then it's worth it that way. I ordered a two piece combo which comes with a drink and a side. I realized after I ordered it was a dark piece and a white piece pricing. I wanted two piece dark. If I ordered the pieces individually it would've been cheaper. There are combos that are worth the price, but some of it isn't. Just have to look at the different combo prices and how many pieces. I'm only picky particularly with fried chicken and prices because I've worked at a fried chicken place my whole life. There's free ice cream!!! The place is clean and nice too. Staff isn't friendly. Impatient. Not helpful. read more

Been here twice. I always order the chicken and it had been good each time. Each time the food is hot and service is fast. They are kinda expensive though. There rolls are amazing so I'll be back. Great location as well. read more

I mean... it's fast food fried chicken. And for fast food fried chicken, it is the best! Fried just right, and their wings are not too fatty, which is my main complaint about other fried chicken joints. Can't get enough of that zing seasoning. Adds that extra spicy kick - I always ask for extra. And their yeast rolls are always so fluffy and perfect... yum. On weekends, they have a special on their zing wings (or whatever they're called). I believe it's 59 cents per wing? Service isn't that great, but it's fast food. read more

If you've been to Golden Chick, there's nothing else quite like it. The food is comfort food like no other. I always get the chicken tenders, spicy, of course. Then it's a toss up between the fried okra, the mac and cheese and the corn on the cob. Yesterday I got the fried okra and it was good, but I should have gotten the mac and cheese. It's so hard to find a place that makes it well. Golden Chick is one of them. I don't care if the cheese never hardens. Not even after being refrigerated. I don't care, I say! The secret, or the best part of the meal, is the gravy. It's so good. Although the chicken tender is very good on its own, it's absolutely no match for the gravy. It's just a vehicle to get the gravy to your mouth. And granted, if I thought I could be sustained on just the gravy and that the wife, a dietitian, wouldn't frown on my attempt, I would totally just order gravy. Put it in a thermos and sip it all day. Probably not in the summer, that'd be gross. =oD So here's what you do. Get yourself a #1 (4 Spicy tenders, one side, a roll and a drink, you don't really need more, it's enough). Then sit down, pray and then take a tender, dip it in the gravy and eat. Don't chomp down on the tender. Just bite the part that has gravy on it. You gotta use up all the gravy before you run out of tenders. Lather, rinse, repeat, enjoy. Oh yes, the roll. So this depends on whether you're a sweet roll kinda guy. I am. I get some honey sauce (ingredients: honey, corn syrup, high fructose corn syrup, sugar, water), cut your roll in half, put the honey on one half and put some butter spread on it. Now enjoy again. Yum. If you didn't space out your gravy properly, now is the time to use the other half of your roll to sop up what's left. You're lucky I gave you a way out of this mess you're in. Lastly, they only serve Pepsi products. Boo. I wanted to make me a Coke float with the free soft serve, but it's not the same with Pepsi. Oh yes, the free soft serve. Get one while you're waiting for them to dish up your food. read more

Sometimes when I dream, I dream about their chicken. I honestly think that their fried chicken is the best around town. It's not overwhemingly oily and their seasoning leaves you mouth watered for days. Yes, it's fast food but it's REALLY GOOD fast food. Wicked Wings? Heavenly. The place is clean too! read more

love this place....the roasted chicken was sooooo good.the seasoning is yummy and reminds me of my sisters cooking :) I have tried the fried chicken and it was ok...the batter just tasted like corn flakes to me.....(kanye shrug ) but the roasted chicken,rolls, mac n cheese, mashed potatoes,orkra, tenders, sweet tea is yummy read more

One of the best fried chicken places around. Yes it's fast food, but this place is amazing! First of all their rolls are a piece of heaven. They are always warm, soft, and buttery. Sometimes I go there literally just to order the rolls! That's how amazing they are. The chicken tenders are really good.. But what makes them amazing is the (Lotta-Zing) spice seasoning. I even bought the bottle of it and use it on everything. read more

This used to be a good place. Now the food is not good. The chicken salad is awful. big chuck of left over chicken. The tenders not property cooked. Stay away from this place read more

The chicken tenders are cooked to perfection. Crunchy and tasty. The yeast rolls are golden and buttery, perfection. The gravy tastes like gravy, warm and delicious, and not plastic (like KFC and Churches). Their service is amazing and impeccable. They even offer free yeast rolls if you eat in. Best fried chicken place there is in the Garland area. read more

Meh, this place can have good food, but a lot of the time it isn't a 'constant flow' of good food. I don't know if it is simply a 'Drive-Thru' thing, but there are seriously 'ON' and 'OFF' days that you have to pay attention to (maybe according to who's in charge of the cooking; not sure). You gotta catch them at that 'right time' where the chicken is a good batch (and not just lumps of tasteless battered chicken thrown in the fryer to try and handle a big order. Seriously, you can taste that they fry their tenders with their wings, and thighs which really messes with the flavor), the fries are freshly made (and not spongy/sweaty), and the Mac'N'Cheese doesn't taste bad. The only thing that is constantly good are the salads, rolls, and coleslaw. Gotta give them credit for those yeast rolls though. Maybe they should just open a roll shop? P.S.: As a side note, can we edit the pricing of this restaurant? It is most certainly not a dollar menu place, so a single '$' most likely can give the wrong idea about the actual pricing. read more

I have been to this location a number of times. I don't like to give bad reviews but it seems like every time I go there they always forget something. The last two times they forgot my roll. I order a funnel cake they forgot it. I love there food but I want everything I pay for. The location by my work is awesome. I tried to call and complain they won't answer the phone. THIS LOCATION SUCKS.. read more

HAIR IN GRAVY - Every time we pass this place my son says to me. "Daddy, thats the hair in the gravy place"....... Bought a $6 meal fro my 4 year old son. Came home and found hair in the gravy. Called the manager, manager offered more gravy lol. Told him we don't stay in Dallas. He said there's nothing he can do. Called Corporate Office. They gave me the run a rounds for 3 days. And did nothing. I am calling OSHA to have this store checked for hygiene and contamination on the food. PLEASE DO NOT GO HERE! The employees are all rude. Corporate does not help! This food chain is horrible........ read more

The employees are focused on talking to their friends in the drive-thru, inside or on their cell. They have no customer service skills, experience or any motivation. It is obvious management has complete contempt for the customer. The roast chicken recipe is the absolute best. But, it is truly a rate bird. The store never has any prepared for the customer. The customer is always asked to wait 20 min. It takes about 10 to 15 min. I am not sure how you can roast chicken that quickly? If you do wait then you are still not guaranteed to bag the elusive roast bird. It is typical that you will be handed a box of ROAST chicken only to find a FRIED chicken surprise when get home. You might save yourself the wasted time and go to the numerous other fast food. The roast chicken is good but not good enough to be treated this bad as a customer. BTW The fried chicken is TOO GREASY WITH OLD OIL. read more

Some days the chicken tenders are REALLY good and other days not so much. I love their gravy and rolls. Sometimes they give extra yeast rolls without even asking :) Usually i ask for extra spicy seasoning. I can't eat the tenders without the gravy. read more

If you like fried chicken then you'll like this place, I think it's pretty good, I usually get the chicken tenders But so far everything else I've tried has been pretty good too read more

This is by far the worst location I have ever gone to! I went there this evening and ordered 15 pieces of mixed chicken, and a gallon of sweet tea just to arrive home and find out that I had all roasted chicken, and spoiled tea! This isn't the first time! Each time that I have gone to this location has been a problem! They either forget something in the order, or they just completely screw up your order like they did mine tonight and then have the nerve to have an attitude when you come back and complain! Poor customer service-no thank you, or have a nice day, just hand you your change/order and off you go! The servers forget what you ordered, and they sell you spoiled items! It's close to home, but this was the last straw for me! I will NEVER go to this location again! read more

Went through drive thru, ordered a four piece tenders combo. Opened the box and there are only two pieces of chicken! I called them and nobody would pick up the phone. I love golden chick but I will go to a different location next time. Also, the lady in the drive thru didn't give or offer me a receipt and gave me the wrong size drink with my combo.. which I would have let go if my food was correct. read more

Food here is way OVERPRICED. I had a 3 piece fish (3oz total), fried okra, iced tea, $8.75. I had to pull up and wait in my car over 10 min. This is a 4.99 meal at best. read more

I love Golden Chick! I usually only go to this one, the service is prompt and courteous, and the restaurant is always clean.The food is expensive for fast food, but it is also the best chicken and rolls I've ever tasted! It's always fresh! read more

Found a dime in my jalapeño poppers. A DIME PEOPLE. THERE WAS MONEY IN MY FOOD. Money is one of the dirtiest things on earth and it was in with my food. And no I didn't put it in there. I payed with a card. read more

this is the first fast food restaurant i know that has a tip section at the drive through??? as if the meal isnt overpriced already and the portion small. does all their reciepts have a tip section? weird as hell. read more

Very slow service even going to the drive thru, and mess up my order even when I told her at the window.

the new golden chick on Hampton rd that just open in S W Dallas Tx service was really bad from the manager they are offering 5 plates 5 dollars and under I went to the restaurant to order the roasted chicken the manager told the cashier after had paid for the order ,that they did not have it available,and did not offered me any subsitutiues ,I thought the customer is the reason why the establishment is in business,I will never eat at this place again read more