We had a totally positive experience purchasing a spa from OC Spas. From the time of our initial…read morecontact with Ryan (the owner) we changed homes. But, Ryan was patient and always pleasant with us. He gave us the impression that he genuinely wanted to make us happy. NEVER ANY PRESSURE, We eventually found the perfect spa. Ryan even personally delivered the spa! It is now installed in our back yard ready to bring fun and fond memories to our friends and family. OC Spas is the real deal. We are fortunate to have discovered them.

Dealing with OC spas and hot tubs has got to be the easiest decision I've made in a very long time!…read more I bought a house back in June and it had a hot tub but the cover was trashed and the corner pillows we're growing gunk on them but otherwise the spa was in great shape. I called Ryan at OC spas and hot tubs and texted him a few photos and not only did he have the exact cover and pillows in stock but also at a great price and was delivered the next day. Yep, I'm a happy camper and now the spa looks brand new! Thanks a million and Ryan and your team and you're the first place I'll call when I need replacement parts.

Robert is a pro who definitely knows his sh*te, and he's just a great guy. Flexible, communicative,…read moreresponsive, super friendly and chill ... great customer service in the kindest, most personable way. Our pool needed A LOT of help, and he quickly restored it to its beautiful blue glory. I'm grateful for his expertise, and I look forward to him expertly maintaining our pool for years to come. Right off the bat, he recommended a way to resolve a leak without overselling or upselling. Just solid advice. If you're looking for superior pool service, Robert is your man. Highly recommend.

This pool service was the worst we've had. From the beginning we had to consistently top up our…read morepool with chlorine because he never put in enough. Then when we went out of town, he just completely dropped the ball. So disappointing.

We were long time customers of the Leslie's store that closed in Huntington Beach at Magnolia and…read moreGarfield. I made my first trip to the Costa Mesa store on Sunday July 26. David the General Manager was extremely helpful and friendly ! He was able to quickly diagnose what was wrong with our 3 year old Pro Maxx pool sweep. Because of him, I will be back to this Leslie's! Leslie's is very lucky to have him as a General Manager !!!

1/5 -- Shockingly Bad Customer Service…read more I genuinely can't remember the last time I received customer service this bad. I walked into Leslie's for three simple things: a water test, DE, and replacement chemicals for my home test kit. The employee said hello, tested my water, printed the results, handed me the paper...and literally said NOTHING. No explanation of the results. No recommendations. No "your water looks good" or "here's what you need." Not even "anything else I can help you with?" He just moved on to another customer. So I actually had to GET BACK IN LINE to ask for the replacement test bottles I had come in for. He told me they were about $8 each. I asked what an entirely new test kit cost, and he said around $30. He then rang up the individual bottles--which totaled around $30 anyway--with zero effort to explain which option made more sense. And the DE I came in to buy? Apparently that was asking too much. He never asked about it, never rang it up, and never even attempted to find out what else I needed. Then I noticed what was open on the store computer: his homework. Suddenly the complete lack of interest in helping customers made a lot more sense. Apparently writing a paper was the priority, and customers were just an interruption. I'm not expecting five-star concierge service at a pool supply store. I am expecting someone to actually DO THEIR JOB. Explain the water test you just performed. Ask what the customer needs. Make a recommendation. Ring up the products they came in to purchase. Maybe even demonstrate some basic courtesy. The most frustrating part is that I walked into a specialty pool store specifically because I wanted advice and products. If the entire experience is going to consist of silently handing me a printout and making me repeatedly ask for help while you work on homework, there is absolutely no reason to shop here instead of ordering everything online. Truly awful customer service. Leslie's should be embarrassed that this is the experience customers are getting in one of their stores. I certainly won't be going back to this location.

I've been to Irvine Spa many times, and it's always such a relaxing experience! The facility is…read moreclean, peaceful, and well-maintained. I've also noticed that they've continued to make upgrades over time, which I really appreciate. The coed section is one of my favorite areas! There are several hot sauna rooms and an ice room, each offering a different experience. I love going between the different rooms, working up a good sweat, cooling off, and just taking the time to unwind and feel grounded. They've also made some nice improvements recently. The ice room now has benches, and the salt room has new benches that can accommodate more people. There's also a kids' game room, a photo booth, and a dining area where you can purchase meals, healthy snacks, and drinks. One of my favorite features is the large lounging area where you can stretch out, relax, or even take a nap. The heated floors make it extra cozy and comfortable! The women's section is another favorite of mine! There are two hot tubs, one hot and one warm, along with a wet sauna, dry sauna, and cold plunge tub. There are plenty of showers, including standing showers and ones with little stools where you can sit. The staff is constantly making their rounds, keeping everything clean, restocking fresh towels, and making sure the space stays comfortable for everyone. I usually treat myself to the body scrub and massage. The massages can be a little hit or miss depending on who you get, but the body scrub never disappoints! It's honestly one of my favorite parts of coming here. Seeing how much dead skin comes off is so satisfying, and afterward, your skin feels as smooth as glass! It's definitely worth experiencing at least once. I usually spend at least a couple of hours here because there's so much to enjoy, and I never feel the need to rush. Whether you're looking for a relaxing self-care day, a good sweat, or a full body scrub, this is a great place to unwind and recharge. It's become one of my go-to spots, and I always look forward to coming back!

I visited iSpa, and it was such a unique, relaxing experience. We tried the hot and cold plunge,…read moreenjoyed a body scrub, and spent time in the forest room and salt room. We also had lunch, and it was amazing! The hair wash was something I had never experienced before, and it made the visit feel even more special. They also offer massages, so there are plenty of ways to unwind. If you're looking for a day to switch off, relax, reset, and release, iSpa is definitely a place to check out.

Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

After spending 4 days contacting other pool repair guys with no luck, i called Marcus on a Sat…read moremorning. He was incredibly professional and promised to be by that day to look at my leaky pool pump. He arrived as promised and quickly replaced a seal for a very fair price. He's honest, professional and works hard. I would definitely recommend the pool nerd. Great experience!

Jim is a very honest and knowledgeable person. My Jacuzzi had a problem and he tried to help me…read morefix it on the phone but since I have no knowledgeable about it, he came to my house as scheduled and fix it for me. He has ample knowledgeable and skills and was able to find the problem quickly. He's also very honest and fair with how much he charges for services. I recommend his services to any person who needs help with a Jacuzzi. Thank you Jim, I truly appreciate your help

Jim is a real professional. His communication and scheduling was on point plus he was on time for a…read moregood start. He quickly diagnosed multiple issues and had some parts with him to get the spa up and running quickly. He had to order a part and returned a few days later to perfect something he thought could be an issue in the future. His prices were more than fair and I have someone I trust and enjoy working with for the future! Thanks so much Jim, Howard and Debbie

Dennis the owner and his father Denny did a great job on our pebble pool remodel…read more They were communicative and helpful through the entire process. Best of all everyone always showed up on-time and completed the work exactly as expected. I couldn't be happier with their work and I wouldn't hesitate to recommend them.

Dennis is a great guy--professional, responsive, and someone who genuinely cares about taking care…read moreof people. He takes a lot of pride in what he does and in treating people the right way. I would recommend Platinum Pool Company to anyone! Let's go!!!!

Our pool and attached spa were remodeled by Infinity Pools in 2017. It took about three weeks and…read morethey did a WONDERFUL job. Thomas and Charla were very helpful (and PATIENT!) as we went through this process together. This was my first pool, much less my first pool remodel and I was very nervous and asked a lot of questions. They were so good about everything and helped me at every step. The cost was very affordable and the work was done efficiently and cleanly. The pool is still looking wonderful today and I could not be happier. Our 15 x 30 rectangular pool (with pour over spa) was original to the 1976 construction. Along with related plumbing and repairs the team installed: StoneScapes finish (Aqua Blue with a 20% abalone) Fujiwa Bora/Sea Colbalt & Legacy/Blue stone tile Two 2 Pentair color-changing Intellibrite lights

So sorry Thomas and Carla I am late posting this! We used…read moreinfinity pools on a referral from a friend. They re-plastered our pool and hot tub in January 2014, very fair price, very professional, we are very happy! About a month ago I noticed 2 spots in the deep end where the plaster had cracked and peeled. Not only did Thomas offer to drain the pool, fix the plaster spots, and pay the costs associated with the water company, he personally took time out of his busy day to check the entire pool to see if there were any more spots on the plaster that were defective, there was, and again fixed at no charge. We are thrilled we chose infinity pools in the first place and even more so now that they stand behind their work! Great company, great owners!

Solid pice of equipment. Beautiful in the space. If you are a dedicated cold plunger this is a…read moregreat piece of equipment that is awesome. So far so good, the set up was easy. The only negative would be the price point that puts it out of reach for many. I consider it as an investment in my health and wellness. Excited to get a lot of use out of it and share it with our many curious friends.

From the owner: We manufacture & sell Cold Plunge Tanks used for Cold Water Immersion Therapy as well as contrast…read moretherapy. As opposed to Cryotherapy where you have to pay expensive fees and take time out of your day to drive to the location for your treatments, our cold plunge tanks are right there when you need them and cost you next to nothing to use once you have them in your home. If you have questions about what we are or what we do....give us a call at 714-617-2007!!

Mike is the Man He did a wonderful job of repair work on our…read morejacuzzi. I would recommend him to anyone!!

I'm sorry to admit I got ripped off by Chad Taylor for $900. In my defense, Chad had done an…read moreearlier job for me and repaired my jacuzzi satisfactorily about 3 or 4 years ago. I even recommended him to my neighbor. I didn't realize my neighbor had to get on the horn to get him to finish the job, which he did do, with some hassle. I didn't know about this until recently. Chad is a down to earth guy and I completely trusted him. Turns out if you read the reviews on Chad Taylor at this site, they are completely accurate. It was excuse after excuse and lie after lie to drag this job out through the summer. When I gave him the check for $900 my wife said he could just take that money and cash it for himself and not even order a Jacuzzi top for us amongst other things. I thought she was paranoid. Turns out she was right. When I was in 2nd grade my teacher asked us what we wanted to be when we grew up. Some of the kids said astronaut, or engineer or professional athlete, etc. Imagine what Chad would say: "I want to be a crook, and a liar." Chad would grow up to be exactly as imagined. I didn't bother to complain to Mission Valley Spa. Based on prior yelp reviews; I figured they wouldn't help me at all.