Jim called me back almost immediately after I left a voicemail and solved a problem that another spa company had been struggling with for over four months. The previous technician ordered the wrong part, waited three weeks for it to arrive, then ordered the wrong part again. Our Jacuzzi was out of service for more than four months because of it. Jim diagnosed the issue over the phone, identified the correct parts, and within just a few days of them arriving, my spa was up and running again. It's rare to find someone who is this knowledgeable, honest, and responsive. Jim clearly knows what he's doing, and his integrity shows in the way he treats his customers. If you're looking for someone you can trust with your spa, this is the person to call. Highly recommended. read more

Jim is a real professional. His communication and scheduling was on point plus he was on time for a good start. He quickly diagnosed multiple issues and had some parts with him to get the spa up and running quickly. He had to order a part and returned a few days later to perfect something he thought could be an issue in the future. His prices were more than fair and I have someone I trust and enjoy working with for the future! Thanks so much Jim, Howard and Debbie read more

Jim is very knowledgeable and reliable. He always explains everything to you in detail and gives you options in getting your spa up and running again. Fair pricing , excellent workmanship, and a great attitude. Glad I found his company and I highly recommend him. read more

All I can say is that Jim was very right on. His knowledge & attention to detail was great. He replaced my spa pump within the time frame that he said. Any spa problem, this is the guy to use. read more

First of all, Jim is a person who would love to help even if the help is going to cost him losing the job. We called him and He advised us how to resolve the issue as an "easy fix". We insisted to have him coming over. Very friendly prices, the most professional SPA tech I ever worked with. Very clean when it comes to work atmosphere. Very knowledgeable about parts and pieces. And the most important thing, Jim called us one week after the work to check if the SPA is doing well and we are happy with results. read more

Spa-Tech - Pool & Hot Tub Service Near Me

I have been using Jim for several years to take care of our spa. Most calls have been for leaks, pump repairs, motor issues, cover lifter, etc. Re century though the heater was not working. Turned out to be a control board issue. Jim has a guy that can make new control boards when the old one cannot be repaired or even found again. He came in, diagnosed the problem and had a new board for me in three days. Should let for years! Service, price and quality are all top-notch. read more

I called Jim when my spa developed a problem and began tripping the GFI. He called me back quickly and spent 15 minutes on the phone helping me troubleshoot the issue. Problem solved. I offered to pay him for his time and advice and he refused any payment saying he was glad to help. Obviously he is a man of integrity. read more

Jim from Spa Tech is an expert, fixed our spa, is pleasant and fair priced. We will definitely be using him again and highly recommend him.

Jim is the most knowledgeable, honest, hard working and responsive service person I work with at any time. Strong recommendation!

First you have to understand that spa covers and their installation are labor intensive. You can't do this yourself. It's sketchy to try to measure and do this online. Jim Nance is amazing. He has been doing this for 35 years so he knows what he is doing. We have a large 10'x20' Catalina Spa that i love. When tops leak they become very heavy. He came out and measured and we paid him half. We replaced our top with Spa Tech and it is beautiful. I can lift it myself and I'm a grandma but I'm ordering the spring shocks to make opening it easier. It took us about 4 or 5 months to get the top. Jim removed the old lid which was huge. The new one is beautful a dark brown naugahyde. He is so helpful, strong and knowledgeable. We highly recommend him. He is honest and dependable. Thank you very much, Jim. You are one of a kind! read more

See all

I am so happy that I called Jim to help me with my spa repair. I had ordered a replacement part for a broken jet that I could not install myself. Jim came the same day I called and had it fixed in 15 minutes. He did not even charge me the full amount which I would have happily paid since he came so quickly. The next day the spa was not working for a completely unrelated issue and Jim was able to help us diagnose the problem over the phone (it was an electrical issue) and did not charge us. It is great to know that there is a trustworthy, capable, and NICE person that can help us with spa issues. Call him first! You will be happy you did. Thanks Jim!! read more

If you are looking to have your spa repaired and not sure who to trust, then look no further. I have an older spa and the pump went out. Not sure whether to replace it with a new spa or pay to have the old one fixed. I called Jim Nance of Spa-Tech who saved me a TON of money by fixing the old spa at a reasonable price. Jim is not only very knowledgeable but also very personable. I highly recommend Jim and Spa-tech. read more

Our experience with Jim was great! He was able to troubleshoot our problem over the phone along with a quote and was out to fix it within a few days. Turns out we needed the pump replaced in our hot tub and he went above and beyond to replace it with a better one which runs with much more power than the old one! Would definitely recommend. read more

Jim is THE guy for Spa/Hot Tub repair. This dude has been doing this job for like 35 years and REALLY knows his stuff. Some of the repairs he has done (as we chatted) are unreal. This guy can figure anything out having to do with a spa. For my repair he diagnosed the problem in a few minutes plus a few other minor issues, and came back a few days later to tackle the job (on a Saturday evening!). The job was challenging and he figured out how to fix it. Then, he took care of the other minor issues AND gave me pointers for keeping the spa running well (as I've never owned a spa before). Jim is friendly, super smart, punctual and his prices are very fair. What more could you ask for? I will never use anyone else. Highly recommended! read more

James is an excellent resource and cares deeply that you are happy with your hot tub situation. He went completely above and beyond for me, and I couldn't be happier! HIGHLY RECOMMEND him for ALL your hot tub needs! read more

I have a 15-year old Sundance Denali spa that has worked like a trouper from day 1. Last week I drained and refilled it, and after all these years - the pump motor just made a whirring sound and nothing happened. I called Jim based on the reviews here, and I'm glad I did. Jim works constantly and takes his calls from the field, so he got back to me as soon as he could in the middle of a job - and was great about communicating. He had me take a few photos of the old pump and text them, and he figured the problem out immediately. He also had a new matching pump in stock already. Jim worked me into his schedule as quickly as he could, which was pretty darned fast. He was friendly, efficient, and had my problem solved in less than an hour. Not only that, he looked over everything in the spa, fixed a few small leaks that he caught other than the main problem with the pump, and charged a reasonable price. This is old school "pride in his work" and professional help, if you have issues with your spa this is the guy you should call. read more

Knowledgeable, took his time and didn't try to up sale me to fix things that weren't necessary. Highly recommend

Spa Tech is fantastic. Responsive,punctual, and fair. Jim did a great job on our hot tub spa. Very knowledgeable and certified by various tub manufacturers. Highly recommend this company. read more

Jim is the man! Seriously, he knows these spas amazingly well and is great to work with. Super helpful and thoughtful consultation both on the phone and in person and did great work. Really good guy and very knowledgeable and skilled. read more

I have a used spa so I have no idea what was wrong. It leaked and stopped working. Jim was great and thorough. He assessed the problem and had the parts to fix my spa on the spot. It is no longer leaking and is working great. He also took the time to redo the wiring and replace all the old seals. I will definately use him again! read more

We have an older Sundance Spa that is used every day and let me say we have never met, and probably never will, a master technician like Jim. It's nice to have a person to trust. Without hesitation would recommend him! read more

I needed help fixing my in-ground hot tub. James let me know that he doesn't do that but he has been incredibly helpful over messaging guiding me to the right parts and resources on his own time at no charge to me. Thanks James. read more

called Jim about a leaking jet and he was able to direct me on how to purchase the product online which was only a $12 product. I've ordered the product and should be able to swap out myself. Great customer support and I'll keep him mind if any bigger issues rise up. read more

Jim is a genius. Honest. Supremely knowledgeable. Inventive. And efficient. Don't look anywhere else. Call Jim and have him take a look. You won't be sorry. read more

He's a little busy so instead of waiting until he gets available he kindly gave me tips and advice on how to locate the problem myself and fix it which i did luckily. read more

Jim is on another level of expertise and customer service. He went out of his way to help me with my jacuzzi. If I could give him 100 stars I would. I highly recommend him for your pool/spa needs. read more

Absolutely first class! Jim was prompt, professional and more than capable. My 2003 Jacuzzi Premium needed a pump replacement and Jim fixed a few more issues that he found while doing the initial repair. I can't recommend him enough! read more

I called Spa-Tech based on reviews and I am glad I did. Jim was punctual, courteous, and did a phenomenal job! He was able to fix my heater by replacing the element. Total cost was less than I was expecting. There is no need to call anyone else. They are the real deal and very honest. Thanks, Jim. read more

Jim came out on time and was able to quickly assess the issue with my hot tub. He fixed the problem before encountering another problem that he fixed for no charge! He made sure it was working correctly before leaving. Will definitely keep his number for future reference. read more

Jim from spa tech was extremely helpful in troubleshooting my spa. In about 20 minutes he knew what was wrong with it. He went and picked up the parts himself and installed them right away. Spa now works great and was hot that same night. I would highly recommend him for your spa troubles. Tim Clark read more

Extremely knowledgeable about all things pool and spa related. Very fair and honest!!! GREAT SERVICE!

I am a repeat customer of Jim's at Spa-Tech. Last time he replaced a control panel on my Spa and he did a great job which is why I called him again to fix the water pump that was leaking. He responded quickly and was able to diagnose the problem over the phone just by asking a few key questions. He was able to fix and repair my current water pump saving me hundreds of dollars from having to replace it with a new one. This is where his experience comes in. He is professional, knowledgeable, and friendly. He also takes safety precautions during this pandemic and wore a face mask the entire time. If your looking for someone you can trust I highly recommend Jim. I mentioned this before in my prior review he is my go to guy for any spa repairs. Thanks Jim! read more

Any problem with your spa? Call Jim! He is hands down absolutely the best ever! So glad I called to have him fix our spa. Jim is extremely knowledgeable and fast. Returned all my calls promptly and kept me informed on when and what time he would be at our house to repair our spa. Call Jim you'll be glad you did! read more

We have had our 900-gallon swim spa for about 13 years now. We typically have to get something on it serviced once or twice a year to maintain it and have it remain in great condition. We have now been hiring Jim for the last three or four years and once again, he came through with honesty and integrity. I was expecting a major bill with our last call and Jim identified the problem as something very minor and easy to fix. Jim is a friendly, hard-working and extrememly honest person. We have been nothing but pleased with the work he has done on our spa! read more

Just had Jim come do repair on my spa. I was reluctant to have someone come. . Maybe just a new spa would be cheaper. Jim was amazing and honest. Being a woman he could have taken advantage with his pricing and I wouldn't know, better. Not the case. My spa of now fixed and better then ever. Love there were no hidden costs at the end and his estimate was spot on. Not sure what Mike S. Is talking about. Spa Tech was cheapest and amazing customer service! Thanks Jim read more

Jim knows spas. He is honest and will get the job done right. I have had him fix our Catalina Islander spa since 2013. If anything ever needs fixed or I have questions about anything concerning the spa, I know we can trust him. read more

I found Jim and his company Spa Tech Spa Repair through Yelp. Jim was able to diagnose the problem through a couple phone calls and pictures I sent him. Once he got the parts, he came out to my house the next day (Saturday) and did a great job! Jim is an all around good guy, took time to explain to me what caused the problem with the spa, what he was doing to fix it and how to prevent future problems. Considering his level of expertise, his prices were well worth it and when he said he is the best at what he does, he backed it up with his work. Jim is definitely the man to call when you are looking for an honest, knowledgeable spa tech. read more

I called Spa-Tech to see if they would come to fix my bathtub spa. Instead, he gave me enough pointers on the phone that I could do it myself. First Class. I am outside of their service area but the best spa repair folks I have ever dealt with. read more

Impeccable service. Jim was thorough, straight forward as to our problem, and stayed as long as it took to complete the job. We are thrilled with him and his professionalism. read more

Jim's service was great. He was able to accomodate our Sauturday schedule and he was in and out in less than 2 hours with an operating hottub. All the good review below are 100% accurate. read more