After an exhausting search for a vendor who would work with Zoom Phone instead of pushing their own systems, we finally found Gohoku!
What a difference this company has made.
From our first contact with Andy, I knew this was different from typical IT companies. His responsiveness was immediate as he scheduled our appointment right away, delivered a quote almost instantly, and actually stuck to that price. No games, no surprises. In an industry where unreturned calls and poor follow-up are the norm, Andy's energy and professionalism were refreshing (honestly, almost shocking).
The execution was just as impressive. Their tech team assessed our setup quickly, started work promptly, and provided support throughout the entire process. Stephanie has been particularly fantastic during our Zoom Phone integration - knowledgeable, friendly, and always available to help.
Here's what really stands out: the value. I genuinely believe they undercharged us for the level of service we received. They promised accurately and delivered beyond expectations, which has built tremendous goodwill with our team. In today's business environment, finding a company that operates with this level of integrity and competence is incredibly rare.
I'll admit I was skeptical at first because it seemed too good to be true. But after seeing them deliver completely on setting up our Zoom Phone system, programming all our phones, and doing it at an incredibly affordable price, I'm convinced this is the real deal.
We're excited about making Gohoku our go-to IT support partner moving forward. Thank you, Andy, Stephanie, and the entire team for restoring our faith in IT service providers! read more