I cannot say enough good things about my property manager. From day one, he has been professional,…read moreresponsive, and genuinely caring. Any questions or concerns I've had was addressed quickly, and he always treated us with respect and kindness. What stands out most is his (Dedication and Understanding). It is rare to find someone who goes above and beyond the way Don does. His hard work, integrity, and commitment to creating a comfortable living environment do not go unnoticed. I highly recommend Classic Texas Properties ( Don) to anyone looking for a property manager who truly cares about both the property and the people who live there. Five stars all the way! Jeanie

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

My wife and I are relocating to the Austin TX area from Northern California where I have lived…read moresince emigrating almost 25 years ago from England. We were recommended to speak with Alisa from Texas Realty about a short-term rental whilst we look for our forever home. Alisa bent over backwards so to speak calling us multiple times a day with listings that would be suitable for our budget and our needs as we have a couple of dogs and need somewhere where they can have some space and be acceptable to the landlords etc. Within 24 hours of our first call, we had approximately 20 homes within our budget, selected area's and our needs provided via e-mail by her. We searched through the listings, narrowed it down to 3 or 4 that we really liked and emailed her with the list. Several hours later we received a call from her saying that our first choice, an almost brand new home, was available and made the necessary arrangements between herself and the agent representing it for us to apply. The application process was fast and simple, we paid the application fees and within 48 hours we were approved our first home. A flurry of emails quickly followed, forms were filled in, calls exchanged and documents signed. I have never experienced a smoother transaction and it's safe to say that we have a realtor for life. Alisa is professional, courteous, hardworking, polite, friendly and an absolute pleasure to work with. The whole process was done without us even leaving our living room and without us having to fly five hours each way to go and view the house. I wouldn't hesitate to recommend her to absolutely anybody considering a move to the greater Austin area.

Finding my dream home felt like such a huge, overwhelming task - I was first time home buyer, out…read moreof state, and the house I fell in love with was no longer on the market! Jennifer Weeks went above and beyond every single step of the way-patiently listening to what I wanted and never once making me feel pressured or rushed. What sets Jennifer apart is her heart. My dream was not just a transaction, it was a shared journey filled with trust, care and genuine excitement! Thanks to Jennifer, I am now the proud owner of my dream home, the one that was not even on the market!!! I am beyond grateful and couldn't recommend Jennifer Weeks more highly!!! She feels like family now!!!

I greatly appreciate Ryan taking the time to make this right. I understand at time we can't…read morecontrol what property owners do, but I am very happy that Ryan has kept in communication and continued to update me on this matter.

They really care about their residents and want everything working properly and safely. Very quick…read morein responding too! Much better than my old property manager!!!! Pierce is great! Honestly the whole staff is !!

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!

We moved into a rental property managed by Trinity ~6 months ago. Our experience with them has been…read moreexcellent. They have an easy online portal for putting in any requests and they respond quickly. This last week, they went above and beyond. We put an emergency ticket in because our AC failed during 105 degree heat. Vince text us only 10 minutes after we put our maintenance request in and within and hour (on a Friday evening after hours!) he had someone on site at our house getting it fixed! He followed up every step of the process to make sure it was fixed. The last house we rented the property manager was unresponsive and disorganized so we didn't know what to expect going into our new rental. But Trinity has been excellent when it comes to responding to anything we need! Highly recommend them. We love the house we are in and the fact that Trinity has been such a great experience, we'll likely continue to renew our lease. It's rare to find a great property management company!

Quite literally the worst property management company ive ever come across. They don't try to help…read morefix issues right away, but instead try to say every problem is your fault. We had an issue last year it took them 4 months to resolve it And it was something that could've been fixed in a day once they finally got someone out here. Now last week the AC unit went out and we were forced to find last minute accommodations 2 nights in A row because they didn't answer emergency lines or urgent requests even though we did it during business hours. And now they're saying they'll only reimburse us $100 even though for last minute accommodations for a family of 4 and 2 dogs we spent close to $400 for 2 nights. They are really trying to tell us the temperature was "dropping" that night when the high was in the 90s and our house inside was 85 degrees!!! Inhabitable when you have a newborn whos more susceptible to overheating and a 4 year old. If you are considering renting from them, DONT. If you're considering having them manage your property, DONT!!!!

Joe at Bramlett Partners Real Estate did an excellent job handling the sale of our property. He was…read moreprofessional, courteous, informative and followed up promptly with any questions or concerns we had. We took his advice on virtually everything he suggested. Our home sold within a very reasonable time being on the market and for a fair price.

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

Matt was incredibly helpful and kind. Highly recommend! He made this process smooth and easy as my…read morefriends and I were eager to find a new place. Use Matt for your real-estate needs if you want quick response times, great insight, and friendly service.

Amazing service! Natasha helped us sell a home. We only had to show it for a weekend and the deal…read morewas quick and smooth. She was there to answer all of our questions in detail, even at late hours. I highly recommend her.

Context: I'm an owner/landlord…read more I have purchased 3 duplexes with Ronnie Lopez as a realtor, we got them at great prices. He has a construction background which is helpful for trying to determine the cost of repairs and determining actual market values. (That's partially how I got them below market value.) Additionally, I have used Tree Realty as a property manager for one of my rentals. He is on top of his paperwork, is aware of legal pitfalls and most importantly, excellent at handling challenging tenants.

I would not recommend Tree Realty based on my experience…read more I listed my property with them for about six months and was disappointed with the communication, responsiveness, and overall representation. One recurring issue was slow communication. Applications would come in, but I often had to repeatedly ask for information. In one case, an application was submitted on Wednesday, and I did not receive meaningful information about the applicant until late Friday. When a property has already been sitting on the market for months, delays like that matter. I also found the screening process lacking in transparency. Instead of receiving a clear summary of income, employment verification, rental history, credit, and why an applicant was being recommended, I had to keep asking for basic information. One applicant was relocating from another state, and my question was simple: would the primary earner's job and income continue after the move to Austin? As the property owner, I am the one taking the financial risk if rent is not paid. I considered that a reasonable question. What frustrated me most was being blamed when an applicant decided not to move forward. The applicant's own message stated that after reviewing the lease they did not feel the home was a good fit. The lease was prepared by the realtor, not by me, and I never communicated directly with the applicants. All communication went through the realtor. Despite that, I was told that I had "run qualifying tenants off" and that I "keep scaring them away." I found that accusation unfair and unprofessional. I also had concerns about lease terms being added without discussion. In a prior transaction, pet-related terms and charges were included without being discussed with me beforehand. On another lease, terms appeared that I did not recall approving. Instead of discussing options and getting the owner's agreement first, decisions seemed to be made and then presented as a finished product. Another concern was the commission structure. Multiple agents told me directly that they were not interested in showing the property because they were unhappy with the commission being offered and would rather take their clients elsewhere. Whether that affected the number of showings or not, it was a concern that was raised to me more than once. After six months, poor communication, lack of transparency, and being blamed for asking reasonable questions, I decided to terminate the relationship. Based on my experience, I would not recommend Tree Realty. After six months of poor communication, lack of transparency, and being blamed for asking reasonable questions about prospective tenants, I chose to terminate the relationship and move on. Update: After I posted this review, the realtor threatened to file a defamation lawsuit against me. I never communicated directly with any applicants. All communication with applicants went through the realtor, and the lease that the applicants reviewed was prepared by the realtor, not by me. My questions were directed to the realtor regarding applicant qualifications and employment verification.

My mom's wife died in December of 2017. I moved in to help her grieve, and get rolling on a fresh…read morestart. We decided to sell her house and move to Austin. We contacted Anthony Ross Garrant at Second Generation Real Estate and set up a meeting. From that first time he came over, we both felt safe and assured that everything would be just fine. He was SO knowledgeable and answered any questions we had in a way that was understandable to people who don't know how all that works. We were blown away by everything he knew, and what he said he was going to do for us. Flash forward to January 8th, 2019(the day we were supposed to close and finalize everything according to plan). The house was sold. There wasn't any hiccups, or problems. It went incredibly smooth! We're so grateful, and we heavily recommend this company to anyone considering selling their house or any other real estate business that needs done. Thank you Ross! - Dustyn and Lisa Cope

Did a great job helping my family through a difficult time! Great communication and quick…read moreresolution of issues!