TOM S. he is a good bus driver and he is very nice with everyone I'm really glad he was someone we…read morecould take with us to travel and experience our tour thank you !

This is the second time I use this company very professional very nice equipment courteous and safe…read moreand reliable drivers I charted a coach this last time for a family reunion trip to Virginia we all had a great time

My entrepreneurial dreams and the lack of limo bus dealerships in Columbus, Ohio brought me all the…read moreway to Bellefontaine. A user friendly website with detailed information made Ohio Limo a priority visit. The easy to find, yet nondescript building, along with a field of randomly parked limousines, shuttle buses, and a school bus, had me knowing I was in the right place. During my first visit with Greg, the owner, I knew I wanted to do business here. There was no high pressure sales pitch or shady business dealings. Greg had a genuine interest in what my plans are and shared invaluable information. Not only did I get a lesson in vehicle engine types and state laws, but also small business ownership information too. After a few visits, test drives, inspections and insurance quotes, I'm ready to wheel and deal, to sign on the dotted line. It was truly the excellent customer service - Greg's professionalism, business knowledge, and referrals that had me convinced I had found my vehicle. Unfortunately or maybe fortunately, depends on how you look at it, timing is everything. Out of nowhere, a little unknown virus puts my business ideas along with a lot of other peoples plans on hold for now. I'm sincerely looking forward to doing business with Greg at Ohio Limo once things get back to a new normal.

From the owner: Ohio Limo provides luxury transportation from five separate areas for all of West and Central Ohio,…read morerenting limousines, limo-buses, and luxury sedans for weddings, birthdays, bachelor/ettes, proms, beer and wine tours, sporting events, or any special even

COTA's Airport Transfer to Downtown Columbus…read more Upon arriving at CMH to participate in pending litigation in the Common Pleas Court in Columbus, I was watching my budget. I'd booked a room at the Westin Great Southern Hotel at 310 S. High Street, Columbus, and my flight landed around noon. While I typically rent a car at the airport, for this trip I had only one destination and figured I could skip the expense by taking the bus that serves the airport. Turns out, that was a good call. Years past there had been an airport express bus, but that service ended a while ago. So, I checked what the fare was ($2 for a one-way trip; $4.50 for a day pass) and saw there was a kiosk located adjacent to the airport's taxi stand, just outside baggage claim. The machine wasn't functioning, but signage let me know I could use cash to purchase either pass when I board (although no change could be given so exact cash was needed - so either bring $2 in cash, or pay $5 for a $4.50 day pass). I paid $5 and received my day pass, so with that lesson learned I was all set. I should add that there are applications, websites, and variations that make it possible to get a reduced rate and to use your smartphone to pay bus fares. Given my limited two-day need of the service, I figured I could skip these features and plan on paying in cash, keeping it simple. There's some uncertainty about using the COTA trip planner when trying to figure out when and where the next bus would arrive. Using Google Maps wasn't a problem: it showed COTA's #7 bus would depart from the bus stop at the airport near the baggage claim every half hour. When I entered the same terms on COTA's website, the response charted a course where I would have to walk .7 miles from the airport to catch the #24 bus from Hamilton Road, and catch the #7 bus from N. Hamilton Rd. & Sawyer Road - that was simply not the case. I also am not clear about how we were treated when we boarded the #7 bus at CMH. We paid to board, then we traveled about one minute, got close to the McDonalds near the airport, and the bus pulled over and made us depart the bus. We then got on another #7 bus that was waiting at a bus stop, and the driver told us all to pay again. Since I had a day pass it didn't matter, but there were some visitors who were not all that familiar with Columbus or English, and they followed the direction and paid again for their trip into downtown Columbus. The bus then looped back to the #7 bus stop at CMH, picked up new customers, and we were on our way. The experience was both unexplained and a bit unsettling. The driver, however, was outstanding. For the fifty minutes it took to get to the Great Southern in the heart of downtown, our driver was courteous, a very skilled and careful operator, and answered all of our questions with patience and understanding. At no time during the trip was I concerned about our safety, and I was confident that we would arrive on time (and we did so). I am particularly grateful for the information our bus operator gave me as I left the bus on arrival at the Great Southern. Turns out the return bus stop was at Fourth and Mound, about three blocks from the bus stop that served the hotel for dropping off customers. By letting me know where the stop was, I was able to return the following day, now being fully familiar with the airport route. So, a $2 one-way pass (which is good in any direction for 2 hours if you ask for and receive a transfer when boarding) will get me safely and reasonably quickly from the airport to downtown Columbus. If I want to use the bus system for more than two hours, I'm happy to pony up $4.50 for a full day's service. That's a progressive approach to urban transportation. Thanks, COTA!

Buses coming on time or even coming at all. Today I waited for almost an hour for bus to come. It…read morewas schedule for 5:20 and did not come till after 6. In the mean while 2-3 buses pass stop with messages saying to catch next bus please. How is this ok? It should not take 3 hours to get home when it's normally 45 minutes. COTA yall gotta do better people depend on your services and people are really losing jobs because of your negligence. It's understandable if you cannot come as often for whatever reason just don't say you are and don't come at all so people can plan their trips accordingly.

Ordinarily, I wouldn't even bother writing a review for a Greyhound station (I think we all know…read morethey're gross and unpleasant)... But this one is far beyond the average standard of unpleasantness. Firstly, before you even step inside, there is ALWAYS someone waiting to accost you. Whether it be unwanted catcalling and remarks or someone asking for money or trying to sell you drugs, there's always at least that ONE person. It's as though Greyhound hires them to stand out there and set the tone for the experience. Then once you're inside, the staff are (for the most part) VERY rude. They clearly would rather be anywhere else, and while I can't blame them, they DO get paid to do their job. You wouldn't know it based on how some of them do it. The station itself is constantly grimy and neglected. Again, this is taking into consideration that the bar is not set very high. Yet somehow the level of grossness in here is astounding. I've been dropped off at curbside stops more pleasant than this location. Finally, once it is time to finally board your bus, everything is so disorganized that it might take anything from 25 minutes to an hour and some change to board. Yes, recently I've had it take an hour to board, after a four hour delay. Pure nightmare material. I can't say enough about how badly this company is run, but this station specifically is appalling.

December 19th, 2025…read more Greyhound has truly gone to the dogs! COMPLAINT Columbus to Cincinnati BSC-11 was an hour late. Greyhound did NOT provide a delay notice to myself and the rest of the customers. I spent 45 minutes on the phone trying to reach Greyhound, finally I reached Customer service, a woman with language challenges answered and told me she could NOT track the bus! This is totally unprofessional and negligent. We were waiting in subfreezing temperatures. When the driver finally arrived, a plump, middle aged red haired woman. I confronted her about the negligence of Greyhound, she said it was their responsibility to follow up with the customer. When I boarded the bus I and other customers complained of Greyhound horrendous service and the consequences of the hour delay.The driver got on the speaker and threatened to put me off the bus for my complaints. The late bus made another stop back at the Wilson Road hub to change buses. The bus was not ready and a brunette woman had us waiting in the cold. This made me more upset, so I approached her and told her she needed to get us on the bus because it was cold! They already made us wait an hour, there was no excuse to make us wait longer. After we boarded the bus the brunette woman pointed me out and security asked my to exit bus. I ask why I was being asked to leave the bus. All he could say is, "The driver wants you off the bus" but he couldn't tell me why. I remained on the bus, then the police came on the bus, forcefully removed me from the bus. I was arrested and booked for trespassing. I was booked , went to jail and missed my return trip to Kalamazoo, Michigan. My complaint is targeting the Mound street bus driver who initiated the complaint with the police. Both Greyhound and Beacon Buses were at fault for being an hour late, negligent for losing tracking on the bus, and poorly trained bus driver who couldn't manage her emotions and diffuse conflict with diplomacy.

We're a large global company with very strict timelines and transportation needs. We chose to go…read morewith Urban Express Charter because they have the best price in town. We've had two events so far this year and we plan to book with them again moving forward. We were given the phone number of our driver for a pick up after a Blue Jackets game, which was a nice added touch. We had people staying at a hotel all of this week and they were transported on time, in a clean and well equipped van from the hotel to our offices each morning and returned each evening on time. Due to the excellent service we have received so far, we will be using Urban Express Charter as our transportation company for all of our upcoming events. We enjoy the communication we receive from the team and their ability to change plans on short notice. Highly recommend.

Recent red eye trip to Salem MA. We narrowly missed a what would have been fatal accident. Our…read moredriver, who had issues the whole trip with staying alert and awake, fell asleep for a good minute on The highway traveling at highway speeds. The other driver, who was also an issue, had to take control and save us all. Her driving might not have been as horrible but her attitude sure was. The cussing, arguing with other drivers in front of us over her headset, telling passengers she's not responsible for giving us toilet paper, cussing in front of children, and then threatening to take off while people were exiting the bus with their belongings. The whole trip was a disaster. Everyone on board is now being accused of being racist. Which is absolutely the most ridiculous thing I've ever heard. I guess we should have all just allowed this to happen and kept our mouths shut for the sake of the company. I guess when it's 30+ against 1 when it comes to what happened, we should discredit the group of people. *eyeroll*. Do your research before boarding a charter bus and definitely book elsewhere. Save yourself the trauma! I'm giving them one star because there's no place to leave a negative star review.

I was a passenger the driver had the heat turned on during July. I went up to tell him and he said…read more"I got you," but nothing changed. Then another passenger told him later and he finally turned it off. It was intolerable. The driver also drove up on the sidewalk and grass when he was dropping us off on campus.

I booked a 14 passenger party bus for my birthday through Columbus Coach. After price checking a…read morebunch of different party bus companies, I ended up going with Columbus coach as they had the most reasonable pricing and the best variety of transportation services. The day of the event everything pretty much went off without a hitch minus one slight miscommunication where the party bus showed up at the wrong time on the day of. However, after calling and talking with the manager the issue was resolved very quickly and they were able to adjust to the correct time that I had scheduled the bus for. They were very apologetic for the miscommunication and handled everything accordingly to ensure that I still had a party bus for my event. We rented the bus for four hours and designated a pick up and drop off location. During the four hours our driver took us wherever we requested so we were able to bar hop around and enjoy drinking on the bus. Our bus driver was awesome and very accommodating. He was there to pick us up on time and was very quick with communicating on pick up after each bar we stopped at. We were having such a great time that we even asked if we could extend the bus an extra hour in which he allowed with no problem. All in all it was a night to remember and we all enjoyed the added aspect of the party bus. I will definitely go through Columbus coach again in the future for any other transportation services that I may need.

Arman picked me up from where I work near the airport and drove me to my home where my boyfriend…read morewas waiting to propose! It was a total surprise as I walked into the parking lot and then Arman presented me with beautiful flowers from my now fiancé. The conversation I had with Arman during the druve was wonderful! He is the nicest guy and our want until after I talked with my fiancé that I found out Arman was the owner. 1st class service from a 1st class gentleman! It Its no wonder his business is growing and thriving and I recommend RManVan to anyone needing their services!

absolutely the best!! Picked us up at 1AM and was quick, efficient and a pleasure to work with. I…read morepicked them because they were #1 on the list and I hope my 5 star review keeps them at #1.

I don't know who is driving bus number 27 right now (June 1 at 3:10;pm) but we waited and watched…read morehim NOT come to the bus stop and take off through the middle of the parking lot back towards Whit Davis WITHOUT stopping at the bus stop in front of the lawn and garden department!! And NO NO NO THERE IS NO CONSTRUCTION blocking traffic right there!! They are laying pavement in the middle of the parking lot NOT in where the buses go. The lady that is driving bus number 25 (who KNOWS how to drive) had no problem parking at the bus stop at Walmart!! WTFFFFF

From the owner: Athens Public Transit is public transportation for everyone! Featuring 7 bus lines around Athens,…read moreThe Plains, and Chauncey, APT can get you where you need to go quickly. All buses are ADA accessible and have bike racks. Cost is only $1 a ride, and rides are free for the Ohio University community through the Bobcat Pass program.