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Athens Transit

1.0 (1 review)
Open • 7:00 am - 10:00 pm

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4 years ago

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Right Away Moving - Jordan (Co-Owner of Right Away Moving)

Right Away Moving

(11 reviews)

These guys are the best. Super efficient, friendly, and reasonably priced. If you need a quick move…read moreand great service, we highly recommend them!

Initially these guys were great. They worked with me when I kept changing my moving date and when…read morethe date was finally a firm date they were punctual. I was told there would be a 7% fee if using a credit card. I thought we'd need a huge truck so they brought a 25' and a 16' truck. The guys packed it so well that they only needed the 25' truck. One of the bosses was told that the antique Singer sewing machine was very delicate. Unfortunately it was damaged in the move anyways. The bosses brought 3 other guys and they were all great at the move-from-house. We wanted a head start to the move-to-house so they decided to have lunch before heading out. We gave them part of the tip early for lunch; $100. When they arrived at the move-to-house it was only the 3 guys, the bosses said they had other business to attend to which was cool. Unpacking went fairly smoothly. Not all boxes ended up in the rooms that were marked on the boxes though. One of the movers used the bathroom and either didn't flush or should have flushed twice. It was disgusting to lift up the lid and find crap in the toilet. At the end the crew chief and I went to settle up and instead of being $1850 as stated, he said it was $1,942. I asked if the extra was taxes and he said "yeah." It was a long day, I was tired so I didn't question it. They did not provide a receipt either. I also tipped an additional $20/worker so the total I wrote the check for was $2,002. Later I did the math and figured he charged me an additional 5% which was $92.50, then he rounded down. I hate to assume, and it seems a bit shady, but it seems he charged the additional 5% for them as a tip. We had researched what a tip should be and 5% to 10% seemed about right and we came in at the high end at $160. I knew it wasn't a fee for using a credit card because that would of been 7% (and we paid by check) so I attempted to contact them about this issue. I didn't hear back until I texted and said I wanted to resolve this issue before writing a review. I wanted to give them a chance to resolve the issue first. He finally responded and felt I was threatening them, which was not my intention. He said he'd look into it. Almost 3 weeks later I sent another text. It's been almost a week and still not a peep. It was shady of that guy to charge me 5% and I want my $92 back! If you use these guys, ask for a receipt at the end of the day and make sure it is for the correct amount. By the way, he did send us a paid invoice when a receipt was requested, but it was only for the $1,850 and not what we were actually charged which was $1,942.

Athens Transit - publictransport - Updated May 2026

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