I scheduled a pick up & drop off service to & from the airport. The driver was friendly & on time…read more The car was clean & my pickup & drop off went seamlessly. I will definitely use their services again when I visit Ohio.

The absolute best car service. Do NOT Uber. Save yourself time and money using Saini…read moreTransportation. Daljeet and his brother are professional, reliable, and more than accommodating. Traveling with a 2 month old, two year old, and seven year old isn't easy but Daljeet met us at baggage claim and helped us with our luggage. I will never use Uber or anyone else in Columbus!

The service was phenomenal. The taxi driver was a great help,helping me around the new area. Waited…read morefor me when I went in to buy items in stores. Would recommend for others

From the owner: We provide on-time taxi services .We will pick you up from your home or Airport read more

was in a situation where I needed a taxi but could only use cash. My father called me home in an…read moreemergency and was going to pay for the taxi once I arrived. Well they want payment upfront, which I thought there was some kind of meter in a taxi. Maybe that's old school? I don't know. This isn't Uber or Lyft. How would you know how much before the trip. I explained the situation to the driver and he said it would be fine, that I would remain in the car until someone came out to pay. He even called me back to confirm that I explained the process to my dad which I confirmed that I did. When the driver pulled up and saw me, he immediately changed his mind, told me not to get in and refused the ride. I understand that it's not the usual policy to receive payment at the destination, but they had suggested the alternative way then completely flipped the script and with the attitude of someone who had been wronged. I can only speculate there's an anti-African American bias at play as we had spoke on the phone twice before his arrival and he had agreed to the alternative that he himself suggested. But upon seeing me immediately changed his mind. He was actually charging double of what it would normally cost. We were willing to pay it. He took the job and then upon seeing me became very abrasive argumentative and disrespectful. If you don't respect the population that you make money from, you don't deserve our money. Do not use this company.

I call this taxi service when I need a ride. They are reliable with no hassle service. A+read more

Normally I Love Lyft, but it seems Corporate has NO IDEA of the Ohio state fair rules for picking…read moreup & dropping off their passengers !!! There's a designated area for picking up and dropping off their clients. There were 3 Uber drivers that came & went with the passengers & NO Trouble for the elderly people who have to walk a block. It's okay if I was younger or wasn't using a walker to get around. I'm taking chemotherapy right now and I get tired easily, as does my husband! Please have your drivers pick up and drop off @ the correct & safe location!!! Thanks, Tami & Ken Grosjean

Driver Did Not Show.  I was in place.  The last message i received was that driver was three…read moreminutes away.. There was no message that the driver had arrived.  I received a message that driver cancelled the ride. I CALLED UBER !!  What else was I to do? IF THE DRIVER CANCELS, SEND A NEW ONE !! Please reverse any charges immediately.  YES, I'm PO'd. Rideshare is how I get around.  Lyft is typically cheaper BUT, NOT WORTH IT WHEN I STAND OUTSIDE IN THE DARK FOR 20 MINUTES This is the message I would have sent to Lyft If I could. There's no way to communicate with them. Web or App

The worst!!! Just recently started using this service & it…read moreis horrible! Appointment is at 8am & the driver starts calling at 6:30am! Then shows up at 6:40am to get us to the appointment at 7am! I understand drivers are paid by the load, but this is ridiculous & has nothing to do with Me! An hour early is insane! Not one person at this company would dare say they would be comfortable with this ignorance! Taking advantage of disabled &/or elderly people who use this service!

I was very pleased with their service. The driver was very, very friendly and was 15 minutes early…read moreas promised. The car was equipped with USB outlets -- have fun! The driver was very courteous and was very thoughtful. He was also excellent getting to and from my various stops and destinations -- very attentive without being intrusive. The car was very clean and well appointed. The driver picked me up from the restaurant (there was valet only parking) and it was very easy -- the driver even knew some of the valet attendants, and was able to get in right away! Overall a great experience and I hope to use them again in the future.

Enjoyed the service to the Blue Jackets game, and dinner at Short North after the win. Service was…read moretimely, and the rates were affordable. Looking forward to scheduling another trip! -Lee W.

It was absolutely horrible! The driver blamed us for wrong directions to MY WEDDING!!! The ride was…read morehorribly rough! I was so sick. Driver got lost again going to the address after my wedding. We should have used Uber. I also need to mention that I was over charged from the beginning and when I had to call to get it handled, because the company certainly wasn't going to take care of their mistake, the phone conversation was extremely unprofessional. No CD player. No blue tooth. Complete waste of $700. No stars. I had to add one to post this review!

Wow. Leonard the owner and driver took good care of me and my daughter getting us to her daycare…read moreand me to work. He even stopped at the store and didn't charge me extra. His car was clean and he is so nice. I highly recommend his service.

From the owner: Choose MCAL Transport for discounted rides anywhere in Columbus Ohio. read more