Booked a shuttle from Daniel K Airport to our stay in Waikiki for my family of 8 back in 2019. . Great professional and on time Booked a private all day tour for my family as well. . I had customized it to my liking and our driver added bonus places and faster scenic routes This year we planned again our annual vacation but sadly Covid-19 interfered. . I had already booked and paid for our trip. . I was offered a refund but opted for a credit, because they are just that great Definitely plan on booking them for ALL our Oahu transportation need read more

Booking was easy and the van was very spacious. However, waiting at the airport for over an hour and the driver being unapologetic about it was a bad start to our vacation. We had received a text early in the wait telling us that the driver was 8mins away... yay! But when the driver was nowhere to be seen much later, we called and was told there was bad traffic and was told 20mins more... no worries. Unfortunately, it was more like an hour when the driver finally turned up. If you have impatient kids like we do, I suggest using one of the other onsite services with much more available shuttles immediately available. read more

I was in Honolulu for vacation and had my bicycle with me, so I didn't want to ride in a shared shuttle. I found this company online and chose them since they use Sprinter vans and only take one group at a time. Yes the cost is higher, however you get to your destination quickly without having to see everyone else's hotel. If you are trying to scout out other hotels, then a shared may be for you. Personally, I like the direct route the best. The driver met me at the airport shortly after I called from getting my luggage out of the baggage claim. He was friendly and efficient. He was surprised when I told him I would load my bike into the van. When I told him the cost of the bike he understood. On the way back to the airport the following week, there was an issue with my email, however I called since I didn't see a confirmation and was picked up on time by the same driver. Great service, great price and they quickly get you to the airport! If you need a private shuttle to a from the airport in Honolulu, I highly recommend them. Also, remember to tip the driver since driving in Honolulu can be horrifying. read more

I can always trust my fellow Yelpers for reliable and trustworthy businesses! My boyfriend and I vacationed to Hawaii as a graduation gift to ourselves. A couple days before our flight, I did a quick Yelp search and came across Go808 Express. Booking with them is easy - you don't even need to talk to anyone on the phone! Just send in a request online through their website and they will reply within 24 hours with confirmation. Since they are a popular shuttle service, it is understandable they have to work out times to make sure they can pick you up at your requested time. We got a confirmation email in probably less than 12 hours. Email came with details on where to be picked up, what to look for, and what number to call just in case. All you have to do is confirm that you still want the service. You don't even need to pay beforehand! It was $35 Airport to Waikiki hotel and then $25 from hotel to Airport, plus tip of course. Pick up was great. We landed early so we called and they came around the time our flight was supposed to arrive. Wonderful service! Driver was very nice, gave us some suggestions on what to do, and drove safely. On the way back, we waited outside our hotel at the pick-up time. 5 minutes later, we still didn't see a car so being the worrier I am, I started to panic. Thankfully I called because the person on the phone immediately sent another driver to our location who arrived very promptly. Apparently, the other driver was waiting at another hotel with a similar name. Not his fault, but it did give me some brief anxiety. Not sure what would have happened if I didn't call. Their services are great. They call you a day beforehand to make sure the ride is still on and to give you a reminder. The drivers are all extremely nice and make conversation with you. One of the best perks is that the shuttle is private so even if they come in a huge 15 person shuttle, it'll still be a private ride! The price is very reasonable and booking ahead just gives you a peace of mind during your vacation. I recommend them and will keep them in mind for future trips! Mahalo for the great service, Go808 Express! read more

I would definitely recommend service from GO808Express. I'd have to admit that the online interface/email interaction to reserve shuttle pickup service was a bit odd as I would typically expect a complete transaction from creating a reservation to payment to be all done online. But, GO808Express' online interface provides you to send an email to their office to request for a quote. Olivia from GO808Express was prompt and replied back with a quote and a request for me to confirm the service. Olivia's email/quote was quite lengthy but had highlights and bold-faced on important items so you can keep notes. I had Rodney for both pickups to and from HNL. Upon arrival, I had already received a text from Rodney as soon as I turned off airplane mode, with accurate instruction (with vehicle license plate) of how to locate the shuttle. I replied back to let him know that we're on our way as soon as we deplane. It seemed that there was a miscommunication from his office regarding my flight info and Rodney ended up waiting for us for 40+ min. But nonetheless, Rodney stuck around to honor the service; and was very courteous and friendly all throughout. Rodney provided a detailed and categorized list of local interests/tips/restaurants and they were very helpful. My family tried several of the restaurants on his list and ended up liking them very much. Highly recommend Jackies's Diner in Pearl City for local food experience (on Rodney's list). On the day of return, Rodney sent me a text ahead of the pickup and I replied to ask for a more minutes delay as we ended up running last-minute shopping. Rodney replied back promptly to let me know that we're provided with a 5-min grace time as he's running a very busy schedule that morning. He noted that he'd wait as long as not to delay the next customer - which is totally understandable. I ended up being able to get to the lobby just in time as Rodney pulled in, which was a few min before the scheduled pickup time. Rodney had a minivan for a pickup from HNL; but had a mini-bus for a pickup back to HNL. My family of 4 was the only customer in both rides. In overall, the service was great, professional, and friendly with Aloha spirit. It was a bit of odd on-line interface for me; and the emails for reserving the service provide lots of information and instructions, so DO Expect to find their emails (may end up in your junk folder) and DO read through them. I'd definitely use their service on my trip back to Oahu. Thanks Rodney! read more

We actually booked our trip kind of last minute and had contacted 4 shuttle services 2 weeks before our trip and GO808EXPRESS was the only one to reply back to us. Used the shuttle service for an airport to hotel and hotel to airport transfers. The prices were affordable, comparable to other shuttle services. Definitely cheaper then Uber/Lyft. For both transfers, our drivers were right on time and the shuttle/van was clean. Signing up for everything was super easy and anytime I had a question, I got a quick reply back via e-mail. I would 100% recommend this service and I will use them in the future. read more

I recently went to Hawaii last week and we needed an affordable ride to and from the airport to the hotel on the day of arrival and departure. G0808 was really responsible and had great communication with us. We even changed the pick up time for the departure date and they followed it well. They were there even before we came out of the airport/hotel. I remember on the day we had our departure flight, a driver named Luke was really friendly and funny. We were all really tired since we woke up at 4AM but Luke was very entertaining and told us alot of facts about Hawaii and even some personal stories. Too bad the ride was short since there was no traffic that early in the morning but it was better than being cranky leaving a wonderful vacation. read more

I'm so glad I found Go808 Express on Tripadvisor. We, a party of 5 were planning on using Lyft XL for airport transportation to Waikiki. With a coupon code, my Lyft ride was about $70. I contacted Go808 and they emailed me right away with a quote of only $40. A spacious and clean van was waiting for us when we arrived with plenty of room for our luggage. We were the only passengers and the driver was super friendly, giving us tips on places to visit and eat. They also took us back to the airport at the end of our vacation and we got there in plenty of time. I will for sure use them again! read more

Booked reservation two days before pickup. MAKE SURE TO CONFIRM YOUR RESERVATION! I confirmed and received a response that the departure trip does not need to be reconfirmed, so one and done! I also, asked to advance my departure pickup time before arriving and it was changed without issue. The day of arrival, my flight was delayed so I called ahead of time letting them know. Olivia was polite and asked for a time I expect to be able to call them about an updated status. I was able to call just in time to confirm the ride and everything else was smooth. I also received a text message and replied that way. The rides: + Rodney is awesome! I don't think he's a local (Hawaiian) but he knows a lot. Gave good recommendations and was very friendly throughout the ride. He checked that I had a ride back to the airport upon arriving at hotel, so this was nice (also confirmed the changed pickup time). + Stan was my driver to the airport. He was actually early but I didn't realize the shuttle was for me. We still left ~15 minutes before scheduled pickup time. Friendly conversation throughout the ride. Overall: Aloha/10, would book again. read more

I absolutely loved this shuttle service. My husband & I went on a 2 week trip to the mainland & used GO808Express to get to the airport from Wahiawa & then return home after the trip. Because of the ongoing pandemic, we were treated like VIPs with our own private vehicle. Customer service was awesome, with e-mails & texts to help connect. Both drivers were professional & courteous. read more

Go808Express is the only way to go if your staying in the Waikiki area. Flat rate private shuttle is the way to go. Taxi can end up being too expensive due too the high density of people and traffic to and from the Waikiki area. I have yet to be disappointed with Go808Express. They have always been on time from and to the airport. The service and communication has always been steller. Go808Express is my goto transportation when staying in the Waikiki area. The value, customer service and realibility makes Go808Express a no brainer. read more

Very professional and right on time or our rides to and from the airport. It was easy to find our driver at the airport and then when we were going back to the airport we had to move our reservation up an hour last minute and it was totally fine and easy. Luke was great to talk to on our very early morning drive. 808express is cheaper than uber/lyft and you get to support a great local business. Would recooked and hope to use again for future trips. read more

Go808 provided me and my baby an outstanding experience. It is hard to impress these days in our customer service focused culture, but this business has got things sorted! Go808 provided me and my little one a private shuttle pick-up and drop-off, to and from airport and hotel. They were on time (or early), provided clear communication and quality service, were safe, helpful, and equipped with an ultra clean van! It was so easy to book. Can't recommend them enough - stop looking at other shuttle services - you've found the best. Mahalo! read more

Yelp 100 Review Challenge 2015: 4/100 Leaving your car at the airport doesn't cost the same it did 5 years ago! So I decided to get dropped off. I found go808express on yelp and made a private shuttle reservation on the phone about 2 weeks before my trip and received an email confirmation minutes later. They were on time to my house and fit all 6 adults comfortably with our 6 luggage and personal carry ons in their large, clean, a/c van. Upon returning, they tracked the flight and as soon as we exited the international airport they were waiting on the curb. Fast and friendly, local service...and very reasonably priced. Exactly as I was quoted on the phone. I will definitely use this service again! read more

Better than perfect service roundtrip from HNL to Westin Moana Surfrider hotel. Large Mercedes Extended High-top van picked us up at the designated location. Driver was pleasant, talked about traffic, sights in Honolulu, etc. Helped us with our luggage. We paid in cash. Same with the way back to HNL - he arrived about 10 minutes early as we were sitting in a coffee shop in view of the street. Dropped us off at departures and all was good. I followed Yelp reviews and I got a great service at a great price. read more

Service 5 stars, Communication: 5 stars, Friendliness and Aloha Spirit: 5 stars, Cleaness and preparation: 5 stars. I'm so glad I chose them, they are awesome people with full of Aloha spirit and provide awesome service!! Service: You reserve them online. Then you get confirmation via email. They show up nearly 20 minutes earlier than you pick up time, so you have enough time to load your stuff. For the airport pick up, they showed up with my name card, and made me feel like I was a VIP! Lol Aloha spirit: They are not just driver, they are also awesome resourceful local guides and entertainers. They tell you and show you good spots to go, eat, whatever you have questions, they have answers for. Instead of surfing online for hours wondering where to go, it's the best bet to ask them those questions and give them good tips makes more sense to save your time. On the way back to the airport, I asked them to swing by Leonard's for the pineapple Masaladas because we had no way to get around to get them. I couldn't leave Oahu without tasting them! Initially, the driver guy, I wish I caught his name, said he couldn't because there were many pick ups at the airport, which was understandable. But he contacted his boss and then said, he could. I totally appreciated what he has done for me. I got some doughnuts for me, and 1 for him, and gave him a tip. That made me day and a sweet memory of Oahu. I so appreciate he did me such a huge favor. (But my story doesn't guarantee that they always will do your favor to swing by unplanned places though. They are airport shuttle, not a taxi.) Cleaness and preparation: Their van is clean! And if you order a car seat for kids, sure they are already there for you! Summary: I always will use them every time I need a shuttle in Oahu for sure!! They are loaded with Aloha spirit, and will make your trip special! read more

My family and I had a terrible experience with this company...we made a mistake with the time after we had paid in advance and did our best to make a change 25 hours before the pick up and all we received was a bad attitude and misinformation. If you wish to read more I've cut and paste an email I sent to management who couldn't care less about poor customer service and still refused to give us a refund. Feel free to use this company, but DO NOT pay in advance. No aloha spirit from these people...and please note, the management's bad vibes response, this is what you can expect being a paying customer. Hi there Rodney and 808 team, I'm writing to report confusing customer service and inquire why we are not receiving a refund. I have CC'd my husband on this email, as he had used his Paypal to pay for the airport drop off and was just told we would not receive a refund. Please read below for our detailed experience that took place Monday of this week. 1. We made an honest mistake with our flight time and understand that you have a policy. 2. At 7:30am the day before the pick up date, I emailed you describing the problem that is 25 hours before the pick up time we had requested and paid for. See below in this email chain and note that it's within your cancellation with refund window. 3. No one wrote or called back for hours, which I found odd considering when we booked it, your team had been writing back within 20 minutes. 4. By 3:42pm, I had heard no word, so I called you to see what was going on. A man who didn't identify himself, told me someone could pick us up at 5:30 no problem, but we didn't get a confirmation email or a name for a driver. During this call, no other times were suggested to me and I didn't agree to any other time than 5:30am. 5. My husband was nervous about making sure we had a confirmed ride so he called you again at 7:45pm. He was then informed that you only had a driver for 4:15am or 5:50am - even though we had been told 5:30 would work previously. Neither of those times worked for us or our flight time, so he canceled at that time and was told on the phone that would receive a refund. 6. After all this, it turns out you emailed me at 8:04pm and ask us to cancel by 8pm to receive a refund, which was not possible because it was already passed the time you stated and more importantly, we had already canceled at 7:45pm via the phone and were told we would get a refund. Please see screen grabs of the phone calls attached. We are confused why the communication was poor with your team considering I had emailed you with a cell phone number to discuss the matter at 7:30am that morning Hawaii time; also overall we were taken aback by your pretty unfriendly tones via email when we'd been trying to resolve the problem all day...based on this experience, it seems that there is a disconnect between the 808 team members via phone and email. We did not feel the aloha spirit and don't feel we should be penalized by not getting a refund when we did our very best to prevent an issue. I appreciate your consideration and would welcome the opportunity to speak to management, please call me anytime to discuss this further... Best, Jenny read more

This is the most amazing company!!! Each of our drivers were so pleasant and on time! Setting things up beforehand was a breeze as emails were answered promptly and professionally. Great communication! And I can't say enough good about our driver, Rodney!! We had a catastrophy and he completely saved us!!! Rodney picked us up at our hotel on time for the airport but as we were approaching the airport, my son realized he'd left his backpack with his ID and wallet on a bench at the hotel!!! Rodney immediately turned around, called the company to send a different driver to his next pick up, and then he drove us back to the hotel where we found the backpack!! He then hurried us to the airport in enough time to make our flight!! He literally saved the day for us and I can't thank him and this company enough!! Thank you from the bottom of my heart and we will definitely call you guys again next trip! Mahalo!! read more

Called 2 days ahead, as required, to confirm 8:15am (March 18) pick up at 2310 Kuhio for Kuhio Banyan Club. Location was set back off of Kuhio. Tried, in vain, to explain in advance to dispatcher best way to locate us. She said driver would call us just prior to pick up. Driver did call at about 8:10am to say he would come to very small lobby of Kuhio Banyan. (that never happened per Kuhio Banyan) Myself & disabled wife (uses walker) waited from 8am to 8:45am just outside of lobby with our luggage. No one came. Then called GO808Express with no answer. Also unable to reach driver by phone or text. He sent 2 texts indicating that he was there, apparently meaning Kuhio Banyan, & then much later that he was on Nua St. whose location was unknown to me. At about 8:45am we slowly made our way to nearest cross street of Nohonana Ave. where GO808Express had parked van 2 weeks earlier & had then helped us into Kuhio Banyan lobby. My wife & luggage waited there for another very anxious 15 minutes while I went back & forth to Kuhio Banyan lobby seeking help. Eventually they called Taxi for us which arrived about same time GO808Express dispatcher finally called us. We then belatedly took taxi to Airport. read more

Needed a shuttle to take 10 of us and luggage from home to the cruise ship pier. Based on reviews I chose Go808 Express. I made the arrangements and they got back to me with a pick up time. It was 15 minutes later than I wanted, but I could work with that. They said they might be able to arrive earlier, and would let us know. On the pick up day, they did arrive early. The driver was very friendly and took us direct to the pier. He pointed out where we would be met if we needed a ride when we returned. Everything went so smooth, that we contacted them for a return pick up once we found out when we could disembark the ship. They were there waiting for us, loaded all of our bags, and delivered us safe and sound back home. The van had plenty of room for all of us and our bags. I don't know if they have smaller vehicles for less passengers, but if you have a large group, I would definitely recommend them. read more

I wish I would have known about Go808 Express for my earlier travels to Oahu. The typical offering of shuttles from airport to hotels in Waikiki are convenient but tend to take a while as there are stops at many hotels on the way to yours. The last thing you want to do after a 6 + hour plane ridge from the mainland is have a lengthy shuttle into town. Go808 Express is a dream, as they pick you up at the baggage claim and whisk you directly to your hotel in a comfortable, air conditioned private shuttle. The many drivers I have had have been polite and very receptive to offering advice and local recommendations, which further extend the value accompanied with the low fare they charge. read more

We had to reschedule our pick up times 3 times due to flight cancellation and a typhoon. Thank you Olivia from Go808 for responding so fast and adjusting through email. You guys are a life saver! Our van driver was early for drop off and pick up. His van was spacious and smelled nice! Mahalo! read more

I must say...this is our ump-teenth experience with Go808Express and they have not missed once. Deserving of 5 stars, they are 1)always on time (in fact, every time they were early and waiting on us!) 2)vans are always super clean!!!! 3)drivers are always friendly 4)rates are always transparent They are looking to grow and I hope so! More of these guys means more availability. Oh, also want to mention that they respond QUICK! All online. You get a confirmation and you are all set: both ways(to and from your doorstep to the airport). I must sound like a commercial now....but yes, these guys are legit and well deserving of the 5 star rating. Kudos to your business! read more

This shuttle service was excellent. They were extremely on time and the email response from customer service was also excellent. On arrival to Honolulu airport our shuttle driver was waiting at the pickup area. On departure i had confirmed for pickup and the driver arrived at least 15 mins early. We only know this because we went out early. Luke was our driver to the airport and that guy was hilarious. Makes for such an enjoyable ride. He even gave us a bit of history in the name of Hawaii. Great service! I think my total was $60 for round trip for two. Would use them again. read more

Rodney and Olivia were awesome. Answered all my questions and Rodney was on time picking us up and drop off. Communication rhrough the whole process has been excellent read more

Great transportation to the airport from kiluea ... on time, clean, pleasant, reasonable! Will use again!

Arrived on time and Matt was waiting for us!! He was friendly and courteous!! He gave us ideas and suggestions and made us feel like family!! When you come to Hawaii and want to be treated like family and have your own car without paying high fees use Go 808!! Fast, easy and ready!!! Thank you Matt!! Week Later Again, no need to look anywhere else, use Go808 for your hotel/airport transportation. It's fast, reliable, and easy!! Using Go808 express to take us back to the airport!! the best service company we have ever used! Our driver is "Chase" and he is as good as Matt!! (Well almost) lol No Matter who you go with, GO808!! Aloha!! read more

GO808Express - Smiling on our way back to the airport!! - Tours Near Me - Honolulu, Hawaii

There are a bunch of choices for shuttles in Honolulu. I'm so glad we chose Go808. We visited Honolulu for a wedding and it was our first time taking our 2-year-old son on a big vacation. When I was trying to decide on a shuttle service from the airport to our hotel in Waikiki, my son's safety was a priority. After asking around, Go808 was the only service who made having a car seat a priority. Other companies claimed that a car seat wasn't needed due to their commercial license while Go808 mandated it. The additional $10 for a car seat was definitely worth my son's safety. Our driver was Chad who put the cherry on top of the whole experience. He was great. Super personable and just great to talk to as we made our way to our hotel. We felt at home thanks to him. He went above and beyond what we thought a shuttle service should do. We forgot my son's beloved Batman toy in the shuttle and didn't realize it until later that day. I was able to get a hold of Chad and he confirmed that he had it. After going back and forth, I informed the company that he had it and asked how we can get it back. They said they would have our driver return it to us when we get picked up to go to the airport. When the time came to get picked up, Chad ended up being our driver again. He said he switched with the driver who was already assigned to make sure we got my son's Batman toy back. So awesome! If you ever visit Honolulu, I HIGHLY recommend Go808. There's really no better choice. We will definitely be using them and telling all our friends to use them. read more

I would recommend this shuttle service. It is a good price and they are nice and on time! When my flight was a little late, the driver did not make it a big deal and said he will be waiting. You are in your own private vehicle, so no waiting or stopping for others. Straight shot to where you need to go. Please tip! :) read more

You should book shuttles here and not anywhere else! I used R***** Hawaii before and it was cheap but horrible. This company has great price and private. Drivers are SUPER NICE! I could pay more for their great service. I also contacted with one company before(they do private shuttle too) but the guy emailed was rude and kinda uptight personalities to show so I wouldn't go there. I was so glad I used this company and I will use their service for sure next time I will visit Oahu. Thank you, read more

Initially I was not pleased with how things played out. We had a flight from Vegas and out arrival time was 630 am Hawaii time. We confirmed our shuttle with the company for myself, my wife, and my 3 year old daughter and received several confirmation emails. We arrived, grabbed our bags and called the company to see where the driver was. There was bad traffic that morning due to several car accidents and we ended up waiting for the shuttle to arrive for awhile. To say it simply, I was pretty pissed. We called the office several times, and while the operator was extremely courteous, we were still left waiting for our ride until 730 am. This is where they turned it around. The owner Rodney personally came down and picked us up. He was very, very apologetic and stated off the bat that he was going to discount our fare. He also didn't charge for the use of their carseat (used theirs to expedite the process so we didn't have to take ours out). The ride was awesome, the van was nice and clean, and Rodney was very personable. He also refused to accept any gratuity. I actually had to insist about 3 or 4 times before he relunctantly accepted. Many people would have just left a negative review based on the late pickup, however I like to give everybody a second chance. Rodney really turned it around with his excellent customer service. Would recommend this company. read more

My family of 4 took Go808 Express to commute from HNL to Waikiki in February 2018. The entire experience was great! And here's why: 1) Reservation: The online reservation process was easy and confirming the details over email was a breeze. They answered all questions I had before the trip. 2) Proactive Communication: Minutes after landing, I received a phone call from our driver with instructions where to meet him after getting our baggage. No wandering aimlessly looking for the shuttle. 3) Patient: We brought two car seats for our toddlers that we had to install. The driver helped us with our luggage and waited patiently as we installed the car seats. This business is very family friendly. 4) Smooth ride: My youngest kid passed out on the 30 minute drive into Waikiki. Our driver provided a nice comfortable ride in a huge private shuttle for my family and me. Thanks! read more

Both drivers were a delight. They shared great stories and we loved the conversation. They drove safely and did not rush us. They wore their masks the whole time. The price was reasonable compared to the other transportation services. I would recommend. Gilliam Family read more

Drivers were on time, friendly and we had a great experience overall. Would definitely use them

If you're like us and can't stand taking shuttles with stops for strangers...you call these guys. They were quick. And friendly. Stan tolerated my quick and random questioning all the way from the airport to the hotel. Their rates were perfect. And both rides were given in a large shuttle bus. I almost felt guilty. Almost. It's the service of a private car with the fun of a shuttle and no strangers to endure. Worth every penny...and they could probably charge more and still be worth it. read more

Dependable shuttle service at competitive prices. I reserved service three different times during our visit to Oahu. Once from the airport to our Waikiki hotel, once from our Waikiki hotel to Aulani and once from Aulani to the airport. Every time they arrived on time and left me a message beforehand to let me know they were on their way. Vehicles were clearly Go808 branded so easy to spot from far away. All of the drivers that we had were very courteous and friendly. We were able to order a booster seat for my daughter for an additional $5. All in all, a very positive experience and I would highly recommend them. read more

This was perhaps the smoothest ride service I've ever taken to/from the airport. As soon as I landed, I immediately received a call from Karina regarding where meet up for the pickup location and better yet, she was already there waiting. Getting out of the airport and to Waikiki was a breeze. We were lucky enough to only have the two of us for the ride. Karina was such an awesome person to ride with, super friendly and fun to talk to. The whole ride felt like you were being picked up by a relative but without the guilt of "you owe me one". We had such a great experience that we decided to also book with them for our ride back to the airport. Of course Karina got us again and she was at the hotel ready to pick us up ten minutes ahead of schedule. The second ride was as enjoyable as the first. We got to the airport within 25 minutes. It was around $25 each way for the both of us. You can't get that with Uber or SuperShuttle! read more

I missed my original flight to Hawaii but got put onto the next flight which was 2 hours later. I contacted 808express to update them about what happened and gave them my new flight number. They gave me no attitude what so ever and told me that it is completely fine. Once I got to Honolulu airport, I got a call from the driver who tried his best to instruct me which door I needed to exit to meet up with him. Getting my checked bag took almost 30 minutes and the driver again was very patient and understanding. He promptly got us to our destination as soon as he could and was very friendly. On our departing day, we were originally scheduled for pickup at 12pm. They called me to confirm but I asked if I could change the pickup time to 11:30am just so I would not miss my flight this time around. Luckily my return flight wasnt United airlines so this wasn't necessary. They were cool about moving up the reservation 30 mins. We took a last stroll through waikiki and got early lunch, then got our last cocktails at a beach bar and sat there enjoying the view. We walked back to the resort and got there at 11:20am and I saw the driver waiting patiently for us. He was very nice and informed us about not being allowed to take fruits and vegetables back to the mainland. Very informative. This service was great and took the hassle of looking for rideshare or taxi as soon as you land. Basically a private limo service who uses vans as their fleet. Highly recommend them for people who vacation. Will use again next year for my friend's wedding. read more

My wife and I planned a trip out of state and didn't want to leave our car at the airport for an extended stay. We searched the web and found Go808Express and are very glad we found them. Scheduling and payment were easy. Going to the airport the driver arrived at our home in Ewa Beach a bit early, which was perfect and loaded our luggage aboard the van. A direct drive to the airport as we were his only fares that ride. Similarly, on our return to the island, the driver was in the parking lot nearest our baggage claim waiting for us and a direct drive to our front door. Fantastic. We will use this service from now on as they are punctual, polite and no fuss. Additionally, cheaper than the long term parking fees we would have paid at the airport. read more

This company picked us up on time and delivered us to our hotel safely, BUT our driver was the most negative person I've encountered in a long time. Before we were even in the car she told us it was supposed to rain all week. It rained one day but regardless...just don't way that! She told us we were staying on the rainy side of the island. Everyone else claimed it to be the sunny side. Who knows but regardless, keep it positive. She told us the food at our resort was meh and that the lines for activities were crazy and you had to line up at 6:30am. We've dined all over the world and the food was very solid at the resort's signature restaurant. We also never got up to wait in any lines at that hour. Regardless if you don't have anything nice to say... It seriously took me hours to shake off all the negativity from that shuttle ride. Picking people up and getting them where they need to go is half the service. The other very important job of someone picking people up from the airport is making them feel welcome and excited about their stay on the island. We had a great trip but it was feeling doomed after all the negative input from our driver. I'm glad everything she had to say turned out to be false. If you are excited about your upcoming vacation on Oahu and want to continue to feel excited on your way to your hotel from the airport, book your shuttle with another company. read more