Last year they came out and helped me with my refrigerator and this year. I'm hoping to have them…read morehelp me with my dryer element for my clothes dryer. The owner was very pleasant to talk to last year as he fixed my light in my refrigerator, he was prompt and courteous, respectful, and professional. I have not had a problem so far with the lighting element. I would recommend using this company as they were thorough, respectful, and courteous.

I called him last week for an LG oven it would not work, he gave a time range for when he would…read morearrive and he was on time, he seemed to be a very nice guy, he fixed our oven in about 20 minutes and was out the door. It was $175.00 which beets buying a new one. I Would recommend using this man to anyone. And also he is very local lives about a mile and a half from my home and that's what everybody needs to do support local businesses!

I wanted to find an actual Appliance Store rather than a big box store to help with a tight fit…read moreinstall and somewhere I could call should I have any maintenance issues down the road. I purchased 5 appliances. They even had someone come out to measure my space for a washer/dryer since it was touch a tight fit. Salespeople worked as a team and were very helpful. I highly recommend Camden's.

We purchased a new GE front load washer on 6/26/25 after the salesperson advised us that GE was…read moregood about standing behind their product. We also purchased the extended warranty from Consumer Priority Service thru Camden. Sure enough, after the initial 1 yr new washer warranty expired, we started having problems with the washer not working. Camden has now been here three times. Saturday, Sept 26th, the circuit board was replaced and the service tech claimed it was now fixed. It is not fixed. We have contacted Camden, including talking to the store manager, and they cannot get anyone to come and look at it again until Oct 8. This has been going on now for a month and is not acceptable. We were told if we want someone to come any sooner, we should call Consumer Priority Service. I would not recommend this store again and would not give them any star at all if I could.

My first experience with Erv's was in 1999 when they installed a central vacuum system in an…read moreaddition we had built on our home in Elkhart. In 2014, I moved to another city near Chicago where I recently had trouble with a Ryobi lawnmower battery that was still under warranty. After 6 weeks of run-around from the Ryobi company, I was told by the Ryobi company to take my equipment to a service center. Not wishing to drive into Chicago, I opted to drive a little farther, back to Goshen where I was already familiar with the area and this company in particular. Zach was my contact person at Erv's and he did an EXCELLENT job of going to bat for me. He took the case to the parent company (wisely by-passing the runaround I had experienced with Ryobi) and after several rounds, he prevailed in getting all the issues resolved to proper satisfaction. He exemplified what customer service ought to look like everywhere, all the time. He was a gentleman and needed no prodding or convincing - he just did the right thing from the very beginning. It was well worth my two separate trips halfway across the state to have my faith in humanity be given the boost it received from interacting with such a competent customer service representative.

I highly recommend this establishment. I took my vacuum cleaner in for a cleaning. And they did…read moresuch a great job. It almost looks brand new, and it works perfect! Excellent service. Great prices and they treat you with professionalism. Don't miss out on this great community vendor.

Very helpful and accommodating for our needs. They had exactly what my wife and I need.read more

Love the service here! Got an amazing deal on a whole house full of furniture and appliances. Ask…read morefor Drew. Best salesman in the building. No pressure to buy, he just wants you to get what you need and be happy with it.

Top notch for buying a new appliance. We will definitely be back. Great install team.read more

You might be tempted to use a business like this for better service than a big box retailer. I'm…read morenot sure that you'll get it. They use a text message tool to communicate with customers. But if you run into issues from the lack of context in texting the staff doing the texting may get fatigued and simply stop responding and refuse to take responsibility for their communication by giving you a first name. When you call directly to the office, the staff might refer you to a manager but the manager might be too busy to call you back and discuss your issue. When the service manager does call you back, you might be reminded of your responsibility to immediately report any quality issues with the repair, but get little recognition that repairs are sometimes done incorrectly. And in case you thought they like to use texting, be told it's really better for you to pick up the phone and call them. Not that the staff will be trained to proactively call you if texting goes sideways. If your dishwasher door won't open flat for loading after being disassembled, would you think that's a sign the repair was done incorrectly? I did. But Camden can't say if that would be the case. Anything could have happened.

Great service. Brought my carpet spot bot in after it stopped working. They were able to clean it…read moreup and get replacement parts to get me up and cleaning again even after internet searches said the parts were discontinued. Way cheaper than replacing my machine.

I love this store. They are very helpful and give good advice. They cleaned and repaired my 25 year…read moreold Kirby and it works great. I bought another sweeper and it works very well also. I recommend this store. Great service!

I have had Crimmis Carpet Services clean my carpets in 3 different…read morehomes starting in the 1990's. They have always done an excellent job from living rooms to small area rugs. In addition to doing an excellent job the technician was personable and very efficiently went about the job of cleaning my carpets. Thank you Tom and Crimmins! And F

OUTSTANDING! From the minute you call to set up an appointment to when the tech actually leaves…read morethe job. Professional, Outstanding work, pride, detailed. Like father like son! There is reason Crimmins has been in South Bend for so many years. Great work, they deliver the best, Pride in what they do and guarantee satisfaction! Highly Highly Highly Recommend!

Very good experience with Terry's! The cleaner that showed up was very helpful in letting me know…read morehow to keep the carpet clean after. Very prompt, the appointment set up was easy thru messages with no problems! Carpet had pet stains and you can barely see them anymore (set in old stains). Would use again for sure!

I called Terry's to clean some spots where my son had gotten sick. It was just before the holidays…read moreand I needed it done fairly quickly. Fortunately, one of their trucks was in the area and they came out same day for what I felt was a steep price. I have paid less to have my entire house cleaned! One of the spots came back. With the holidays and chaos, the spot was not a priority. I finally called to have them re-clean and was told because I waited a month I would have to wait until a truck was in the area. They couldn't be sure what the spot was from after a month. I was never told there was a time limit if the spot "seeped" back. Of course, since I live in another city there are now no trucks scheduled and they will "call me". I will NEVER use or recommend them again. Not only for the horrible follow up but also for the initial cost!