Earlier I made a bad review about the moldy tasting Built Bars I bought on Sunday. After writing that earlier review, I decided to bring the bars into the store. I already knew and understood that I wouldn't get a refund, but I wanted to at least let them know they sold some bad product. I was pleasantly surprised that staff let me exchange the 2 bad boxes for 2 new boxes of protein bars. So my review went from 1 star to 5. read more

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Always a great experience. Presley is very friendly and provides professional customer service and always goes above and beyond to explain products. Me and my fiancé enjoy getting our supplements here! read more

GNC - Health Markets Near Me - Manteca, California

Literally just walked out. I walked in the store, no one was there. As I'm looking at a product I've used for years, the salesman comes out and greets me. He then proceeds to asking me why I'm looking at the product that has its own section on the wall floor to ceiling. I told him it tastes great. I was then told that it's so bad for me. WTH?!?! So before asking about my needs, both physical and health as to why maybe I use this product, I'm told it's bad for me. Why do you sell a product that is bad for your customers health? I asked him about supporting the products he sells in the store. His answer, "not that one." I was told things got better at this location, it seems to have gotten worse. read more

I give Presley 5 stars for his knowledge, effort, attitude, friendliness, etc and etc. He genuinely cares what a customer should and shouldn't take (which are a waste and which aren't. which are gross and which aren't gross) and which are the best to meet their needs and goals. Not because he wants to sell you a bunch of products, but because you should really take them for your particular goal to be met! He knows this! Can't ask for a better GNC coach. We could all appreciate this guy's knowledge and care. read more

Every time I come to get something here the person working talks me into getting something different. Every time when I realize I left with something I don't want I have to throw away what I was convinced to buy and go buy what I actually wanted. This time I decided to go back and exchange for what I actually wanted rather than just waste my money. I went to one location I was near they refused to take my product back stating it was from a franchise store. So I returned back to this franchise store where I purchased the product. However this store also would not accept the return because they had also offered a free product that I also didn't want - so I gave it away. Now I am stuck with this unwanted product. And still don't have what I actually was looking for. Best advice would probably be to shop elsewhere but in the case you must, then pop in your noise canceling headphones and don't talk to anyone when you go to GNC to buy something! read more

Was great got lots of help. And they had some pretty good sales going on. I like the suggestion that was given

GNC mistakenly shipped me the wrong product with my order. They wanted me to spend my time, money, and gas and waste an hour of my life to return the product to a store 35min away (over an hour round trip) or make a trip to the post office. Not an accepatable solution for some crappy product that was worth about $70. It would cost me more than that in time, money, and gas to return it. Basically, their policy is to make me pay for their mistake. The product is going in the trash and I cancelled my membership. Screw you GNC. read more

First time stopping by this GNC and I thought it was odd that they were trying to sell non GNC products from other vendors they promote! After I purchased something they recommended, tried it and didn't like the product went back for an exchange and said they couldn't offer on non GNC products! Long story short if you are a GNC pro member you CAN NOT use perks at this location bc they are a "Franchised" location they will NOT take your coupons or rewards earned at least in my experience! Staff was not costumer satisfactory at all they are just there to push out new products w out a care of what their clients need or want! Taj could of exchanged my unsatisfactory purchased and in return would have bought 200$ worth of merchandised but I'm glad I made the drive to GNC in Turlock! read more

I dont know where to start but Taj had phenomenal customer service. From the time i walked in and let him know what my fitness goals were and what he thought would help me. He gave me a variety of information that even i didnt know and was able to understand He helped me with differences in products and what to look for in a product that will benefit me and help me achieve my goal. He even gave me a sample of some.pre workout that i ended up loving and will definitely be back. Thanks again Taj! read more

Man there do I start !!! Absolutely over the top amazing, professional customer service by Emilio & Greg today !!! They answered every single question of mine in pure knowledgeable detail !!! I went into GNC today feeling sore and sluggish and left feeling pumped, energized, encouraged and amazed !!! Huge thanks to Emilio he got me on the right track with some great testosterone booster and weight loss supplements !!! Amazing group of staff you have here GNC Manteca !!!! Thanks, y'all made my day !!! read more

GNC - two boxes of the same product on a table - Health Markets Near Me - Manteca, California

I called this store and this women who claimed to be new was very nice at first and didn't know if something I needed was in stock and put me on hold to go find out. I waited on hold for 30 minutes. I took a screen shot at about 21 minutes. I called shortly after to ask if they were busy or she just forgot. It did sound busy which is understandable. However, she told me it's it's a company policy that they have to take in store customers first(which is actually not true). My only complaint here is that is just common courtesy to let the person know they're busy and offer a call back. That only take 3 seconds and I don't think the waiting customer would mind because it also makes them feel that the employee is dedicated to helping the first. This also prevents a busy phone customer from wasting the most important asset we all have.. Time.. read more

GNC - a cell phone screen with a man's face on it - Health Markets Near Me - Manteca, California

I asked multiple times if they had discounts going on and GNC was having a buy 2 get 1 free sale and they didn't tell me and I go online when I get home and see it immediately lol. On top of that like a previous review said they kept trying to push random non GNC brand products which I felt fishy about and it's cuz they have a partnership with them. They also charge more for items than online and when I checked my account they never gave me my PRO member points even though he asked for my phone number. I get you guys are franchised but this is how u lose customers. Will not be returning here instead will make the longer drive to the Livermore one where they always take good care of me. Very disappointed read more

Horrible customer service from the moment I entered the facility. I was not greeted and when I asked the employee questions he made me feel completely unwelcome and stupid. First and last time I'll go to this store! read more

Receiving notifications that say my order is ready drove across town two times and it is not ready. They need to get it together. On top of that the staff was very unhelpful. I will not be shopping there anymore as this is a waste of my time and gas. read more

Great customer service. I was wanting to try out a keto product that they didn't carry in store but they ordered it by request. They're always full of knowledge and very friendly. Recommend them fully. read more

Gnc Manteca have a great team very knowledgeable, and great customer service. A few weeks ago they posted on their Instagram asking their customers what they wanted to see in the store. So I replied asking if they could carry a certain energy drink, and a few days later they had them. Not just one flavor, but four flavors. That's what I call that great customer services listing to the customer. I highly recommend this place. read more

Staff is very knowledgeable and friendly. They also let me take a body fat test in store. The associate Mariano plugged me on an awesome kit, to achieve my fitness goals. read more

Great customer service and everyone there knows what they are talking about. If you're looking for a friendly GNC, which has employees that help educate you about supplements, then this is a place to go. I usually go to the gnc's in the mall/ corporate stores for that matter and all they did was push their store brand on me and won't give me the time to check out the products on my own- this one however is family owned and they ask you if you have any questions, if you don't then they respect your space. Jay the owner is someone who I'd like to thank, because he is really professional and loves what he is doing- not only that, his staff is well trained and knowledgeable. They also have a new in body machine test, which is free to use- it uses electric waves to check your muscle and fat percentages. If you're in the area this is the place to go for your sport supplements. read more

This place is a rip off iv found the exact same supplements in stores and online for 30% less than what they cost at this Manteca GNC store the owner is a rip off I bough supplements here and I'm pissed because bottles iv bough here were partially filled up I got test there and was 4 days short and as a loyal customer I was treated like crap after a promise that they was going to fix or discount my next order by what was missing well needless to say that didn't happen I kept up with my days that's how I noticed that this store kept on from time to time shorting days read more

Super helpful, a lot of gnc employees don't know what they're talking about but the employees at Manteca GNC know their stuff.

This GNC is amazing! Always has great new products to try and customer service has always been above and beyond the rest. Jose in particular. There was an issue with my GNC rewards about 2 months ago and the second I walked in he said he would help me out because of my last trip. Talk about a GREAT customer experience! Thank you again! read more

Terrible customer service. As a business owner if my employees treated my customers the way I was treated here, they would be fired! I was looking for a diuretic, the guy looked at me like i was from Mars and tried to sell me a fat burner. When I told him that wasn't what i was really looking for, that I just wanted something to get rid of water, he haphazardly looked around, grabbed something from the nearest shelf, handed it to me, said "this should work" and walked off. He was too busy after that, chatting it up with his gym rat buddy about the ingredients in whatever supplements it is that gym rats take, to help me further. Plus it smelled like dirty hippies in there with their stinky incense. Super lame. read more

Very nice staff, and have a great selection of supplements. Whenever I go here, whoever is working do their best to explain which products will work the best, and how I should take these supplements for best results. read more

My first time visiting to the Manteca GNC store today!!! Awesome service, friendly staff and good price!!! I bought 3 Cardio Cut!!! read more

GNC - I bought 3 cardio cut and they gave me shake bottle and shirt!! But the best part..... Great service with Great price!!! :) - Health Markets Near Me - Manteca, California

Love this place, has a very knowledgeable staff that knows me by name whenever I come to the store. I'm always interested in trying new things and they are always able to guide me into the right product as well as show me something things to further improve my results. I will always come here first to get what I need and so much more. Thank you for you're amazing customer service an attention to detail. read more

Everyone was extremely helpful and so friendly when we went in tonight, thank you handsome men at GNC

This GNC knows what they are talking about. Great customer service EVERYONE is Inshape and well knowledgeable on products I didn't even know about highly recommend going here with any questions you maybe have. And best part about it is you get FREE shakers and samples with purchase thanks guys I'll be back read more

I went to GNC this past Tuesday and was immediately greeted by Todd. I explain to him that I was looking for some vitamins and I was I needed specific vitamins he pointed me to where they were and began to sell me; which is fine I'm an adult and I know GNC is known for their vitamins and how they are made so no problem with that. I then began to ask about protein products and he told me what he used and I saw a product and began to ask him about it, at that moment a man and his son walked in and Todd basically brushed me off and rushed me the through my transaction. Keep in mind this customer was there to weigh himself at least I thought that's what he was doing because he started to take off his socks and Todd was instructing him. I ended up spending slightly less than 60.00 for three bottles of vitamins and possibly would of purchased more but it was clear to me he wasn't interested keep in mind I was probably in the store total time less than 15 minutes from walk in to walk out. In the future I might just go to Rite Aid because they carry GNC products or next time I'll just say no thank you I don't need your help you can just point me in the direction of what I'm looking for and save myself the bum rush sale. #goodjobTodd read more

Always go in , to stock up on my supplement needs . Many of the workers are very respectful and know what they are talking about , they inform me on anything I had questions on and give me the best recommendations for any supplement to get. I highly recommend going by if you want some quality supplements. read more

we just wanted to say thank you to mjay for taking the time to come and translate for a customer! great customer service and helping us execute customers transaction! next door neighbors!!! read more

Been going to this gnc for almost 6 months and every time I've gone with questions about supplements and dieting, I always receive great customer service and great feed back on which supplements would be better for my goals. If you're not sure on how to have a better/or start a diet. I recommend going in and asking, a lot of there employees are very well educated on there supplements and what is right for your body. read more

Unfortunately I would NOT recommend this location of GNC to others. By far the worst GNC I've ever visited. Terrible customer service every time I've visited. Selection of items limited. Will not be shopping at this location in the future. read more

Shoutout to caleb for the great service ! And for helping me find what I needed definitely gonna start coming here more !

I stopped by GNC for the first time here in Manteca. The great customer service and friendliness inside was overall perfect. I was helped out by Emilio which he did an amazing job by assisting me in finding the right supplements that are going to work best for me. 5 stars easily I will definitely be coming back and recommending this spot to people. read more

When I first got into nutrition I wasn't sure of what I needed. I went in to visit GNC and they were super helpful. They noticed my lack of knowledge, but understood my goals. They didn't try to sell me a bunch of stuff that I knew nothing about. I will only buy my supplements here from now on. read more

Best place in Manteca for supplements. Jose is very knowledgeable, has great energy, and provides great customer service. When the store was out of a supplement that I wanted, Jose called multiple GNCs in the area trying to track it down. He then informed me of the exact day when it would be back in stock at the store, and when I went there it was! What a great asset to the company. read more

This GNC is by far thee worst customer service you could possible imagine. Been shopping with them for years, they recently took down most of they're products that aren't GNC, the owner does not live up to gnc policy & guidelines to returns & exchanges, especially during a pandemic, you're getting over on you're customers because of you're selfish sales reps. You're literally stealing from you're customers. I have called Corp and even they said it is extremely unusual for a GNC to refuse a refund. I called store in Stockton, didn't give me a hard time for nothing to return my product, I won't ever be coming back, if you've had the same problem, call Corp & file a complaint threw them for this store. By far thee worst owner for a gnc in history. Be ashamed of yourself. If they get enough of those. They have to change management. Considering I had an allergy with the product is the only reason I've come for a return & to refuse that is absolutely beyond pathetic. If I could I'd leave 0 stars. Stockton store even said they get complaints ALL THE TIME from this location. read more

Man if I can give this store a 10 out of 10 I would! Jay the owner know his stuff!! Doesn't try to upsell you on things you don't need! Great customer service definitely sending my clients here to grab there supplements. read more

This shop is amazing. So helpful and definitely willing to take as long as possible in order to help their customers get exactly what they need. Ive gone in here multiple times and anytime ive had a question on a product, the employees working have explained to me the pros and cons of the product and helped me tremendously to help me make the right choice. And I've never left unsatisfied with their customer service. Thank you GNC for your dedication to your customers! I will most definitely be returning for all my nutrition and supplement needs. read more

This store is fake AF because they have products that are not approved by GNC and they sell it to make money. When I reported the product they told me " it's not our business" they also recommend all the products that are not from GNC. And this girl she thinks she is smart because she doesn't let customers to talk or to talk to the owner. read more