FINAL UPDATE: We're happy to report that the company…read morereturned and corrected the seam -- and it now looks great and matches the quality of the others. We truly appreciate the follow-through and the effort to make it right. While the process to get here was frustrating at times, the end result is what we had hoped for from the start. Thank you to the team for addressing our concerns. UPDATE/REPLY TO OWNER: After I posted this review, the owner replied and said that seam variation is normal and that they always try to make seams as minimal and consistent as possible. That all sounds reasonable -- but here's what the reply leaves out. The seam we're concerned about has visible glue residue and looks just like the others did, which they had already cleaned up successfully during the same install. The only difference? By the time we brought this one up, we'd already paid in full. We weren't asking for perfection -- just for this last seam to be finished to the same standard. Instead, we were told "nothing can be done," and no one even offered to come take a look. Honestly, it turned what had been a great experience into a really frustrating one. Most of the work looks good, but the way things were handled after the fact left us feeling like we weren't valued once the payment cleared. ORIGINAL REVIEW: We hired this company because of their excellent reviews, competitive pricing, and ability to work within our timeline -- and overall, we're somewhat happy with how the countertops turned out. When we met Steven, we emphasized how important it was to us that the seams be as minimal as possible. When we reviewed the templates, we raised concerns about one seam being placed in a very prominent location. We were told it had to go there, but that every effort would be made to minimize its appearance. During installation, the team was friendly and professional. On the first day, they noticed that the quartz pieces had some bowing issues (apparently, this can happen if the slabs are stored outside, which these were). The owner called to explain that they needed to correct the bowing to ensure the seams would be less noticeable. This adjustment delayed their initial timeline of 7 days after templating. The team added braces to the countertops and returned a few days later. There were additional delays getting the waterfall edges and windowsill installed, but once everything was in place, we were generally satisfied with the overall look. However, about a week later, we noticed one seam that stood out from the others -- visibly rougher and less refined. We contacted the owner and were told this kind of thing happens, that nothing could be done, and that even worse seams are displayed in their showroom. That response left us disappointed. Given how good the other seams looked, we were surprised at the lack of effort or interest in finding a resolution. If you hire Rock-It, we recommend staying engaged through the final details of the install. Be sure you're 100% satisfied before signing off and paying in full. We hope the company will take this kind of feedback to heart and continue to prioritize finish quality and post-install support.

Be aware that they specifically sell Dekton. Steven is very knowledgeable and the product is…read moretop-notch.

We just had our new countertop installed today and we could not be happier! Martin was great…read morethroughout the whole process, making sure to communicate every step of the way. I had multiple questions around pricing, back-and-forth with the slab yards, and he helped me navigate it all. The crew was efficient in installing the slab for our island and cleaned up everything afterwards. They also sealed the countertop before they left. The pricing was in line with what I'd expect for this type of install in San Diego.

We hired Martin and his team from Ponce Countertops to remove an older countertop and replace with…read morequartzite as part of a refresh of the kitchen. Separately, we also had the cabinets refinished so I've included phtotos of the before and after for comparison. Martin was a pleasure to work with and he was very supportive of our questions. Once we had identified a few quartzite slabs that we liked, he joined my wife to take a look at them and make sure they matched what we were looking for. He interacted with the manager of the stone store to make sure they removed the slabs from the stack so my wife could clearly see all of the slab face. We ended up picking two slabs. Communication throughout the process was very professional and he helped us manage a challenge with the size of the sink and made sure that what we purchased would work for our situation. We had one question post-install and he quickly came back to address the issue without a problem. I am stunned by how good the countertops turned out and how smooth the whole process was (even factoring in having the kitchen a mess for a while during the painting process). I highly recommend Ponce Countertops.

Victor and his crew were great! We had courts countertops installed and they look beautiful. He…read morecustomized and maximized the backsplash according to what we had left in the slab. Very professional work.

Victor did a beautiful job with our quartz kitchen counter tops!! They're beautifully crafted with…read moreno visible seams and have matched veining throughout. He's a real artisan with stone products and created a gorgeous look above our cabinets and cooktop. We highly recommend him!

Anthony and Top Tier Tile did an amazing job on our bathroom renovation. His pricing was…read morecompetitive, and the quality of his team's work is fantastic. Anthony communicated constantly, he and his team was on time every day and they finished within the quoted amount of time. He was flexible and so easy to work with. Will be calling him again for our second bathroom renovation!

Anthony and his team renovated two of our bathrooms. Anthony was an excellent communicator and his…read moreteam did beautiful tile work. I will be calling Anthony and his team back to do a third bathroom renovation and kitchen renovation when we are ready.

Excellent customer service from start to finish. Highly detailed to avoid errors. Excellent advice…read more Timely communications, no delays. We had a small project and found the perfect slab in the remnants inventory. The installation went very well. Thank you Customer Slab Works

We love our new quartz countertops! The install was done on time and perfectly! The one seam needed…read moreis almost invisible. From the beginning help with selection, the in-house template, and pricing was so helpful by all the staff. We would definitely use Custom Slab Works in the future and recommend them for any countertop needs.

I contacted Lyvayko Countertops about 2 years ago or so to redo our kitchen countertops. Our…read moreprevious countertops warped due to water damage and we needed a fix fast. We visited the showroom and got to see different materials and styles. After much consideration, we decided on purchasing Dekton countertops because of durability, its modern look, and no maintenance. Michael, the owner's team, came out took measurements and on the day of the build they did a promo job. They made sure specifications fit our kitchen and installed our under sink sink. Everything looked great and was level. We had purchased a big enough slab to also allow for a waterfall countertop, which was the highlight of our kitchen. They worked with our existing cabinets and just replaced the countertop. More recently. We had my mom visiting and she accidentally chipped our Dekton countertops along the edge of the inner sink. Michael and his team were prompt to get out within a few days and repair the chip. They even resealed our sink at our request. His team was quick and you cannot tell where the damage was. Thank you Lyvayko Countertops!

Lyvayko was able to accommodate my small project with a next day turn around when other companies…read morewouldn't consider the job. I needed a shower bench top and shower windowsill manufactured for the renovation of my master shower. Lyvayko was able to source and cut the quartz from their residual pieces and have it ready for pickup the next day. I worked with Micheal who was very responsive to all my questions, and the other employees went out of their way to help me find a piece that matched my tile. I highly recommend Lyvayko Countertops, they will be my go-to company for any future work I may have.

I have a great new vanity counter top, thanks to Cesar! Just a small project, but he did a great…read morejob. He provided a prompt, fair quote, showed me a nice selection of materials to choose from, then patiently waited while I had a vanity built and installed. The he took the measurements, fabricated the top, added my sink, and installed ithe top promptly. Wonderful work, highly recommended! Cesar and CMG were recommended to me by House of Granite in Oceanside - many thanks to them.

Amazing work, great guys to work with. Very professional and on time. One of the best kitchen…read moreremodel experiences so far

We had a wonderful experience with The Countertop Company. The entire experience, from start to…read morefinish, was timely and professional. They helped me bring my vision for my dated, dark, kitchen, to life! Jim when out of his way to ensure I chose the countertop color and style to make my kitchen beautiful.

The Countertop Company did a fantastic job! From the time of our first visit, they listened, they…read morehelped us choose the counter we wanted, and they did a beautiful, professional job of installing it. They kept us informed the whole time, and what a difference the final product made! Here's a photo to show you how beautiful their work is. The price is competitive, too, and each person at the company is dedicated to customer service. I highly recommend The Countertop Company - skilled, professional, and they really work with customers.