Wax & Wane Waxing Salon is where you should be going for your waxing needs! I have been a client at…read moreWax and Wane for a few years. I suggest it to friends, or anyone who asks about waxing in Savannah. The salon is located on Bull street. It is next door to Foxy Loxy cafe. Sometimes parking can be difficult to find. So, plan to arrive early to give yourself time to find parking. Wax & Wane is in a renovated two story house. There are multiple rooms, a small lobby, sitting area, two bathrooms, and small shopping areas. It is warm and cozy inside the house. When you walk in it feels inviting. Every staff member is incredibly kind. I don't have a favorite technician. Because everyone is always so nice! The staff does their job precisely and efficiently. They are happy to answer any questions you may have. They take great care to make sure every room is clean and sanitized before and after every client. When you walk into the salon hand sanitizer is on your left as soon as you open the door. The prices at Wax & Wane are generally less expensive then at most waxing salons. Because all they do is waxing. All of their pricing is listed clearly on their user friendly website. Wax & Wane Waxing Salon is female owned. It is also a locally owned business. Two more great reasons to support this already fantastic business.

I went in today for the first time after a friend recommended this place to me a while ago. I've…read moregone to EWC and Waxing by Claudia, and this place is the best experience I've had! I felt super welcomed coming in, and I love the little shop. Carla did my underarms, and I appreciate attention to detail and friendliness! The front desk staff is also friendly, and I the interior is super clean. I'm not sure what hand sanitizer they use, but I'm even obsessed with that as well! Woman owned business and locally owned, so I can't wait to continue to patron this business. I didn't have an issue with parking, but I know that I lucked out because of the weather - plan to get there early to find parking!

I've had facials done regularly at a number of spas around Savannah, so I have a pretty good sense…read moreof what's out there, and this one stood out in an unexpected way. The space itself is a bit more bare bones than some of the more high-end, aesthetic-focused spas in the area, so if you're going purely for ambiance, it may feel a little understated. That said, the quality of the service is what really matters, and this is where they absolutely deliver. The facial was thorough, professional, and clearly tailored to my skin's needs. I noticed a visible improvement afterward, my skin looked healthier, more even, and just overall refreshed in a way that lasted beyond the typical "post-facial glow." What I appreciated most is that the focus here is on results rather than frills. The services feel accessible and effective, which makes it a great option for someone who wants consistent skincare without paying for extras they don't necessarily need. I'm seriously considering their monthly membership because the results were strong enough to justify making this part of my regular routine. If you're looking for a place that prioritizes outcomes over atmosphere, this one is definitely worth trying

Great for a one off if you're a tourist, but have absolutely no idea what customer service is when…read moreit comes to retaining customers. Rude and entitled.

I get laser hair removal with kanisha. She does an amazing job and always makes sure the session is…read morecomfortable!

I've been going to Reflections for about 4 years now for eyebrow threading and usually get decent…read moreservice but recently I had an experience that caused me a to decide not to return again. I made an appointment online for with the owner (Kanisha) for my regular service. When I arrived I was called with a "come" and motioned to sit in a service chair by another technician who I'm unfamiliar with. She didn't say anything else but when I saw her setting up to service me, I informed her that I had an appointment with Kanisha. She walked off and came back with Kanisha who told me that she was busy and couldn't get to me but assured me that although this tech was new, she was capable of servicing me well. I told her that was no problem and thanked her for letting me know. After my service, my brows looked good but I was displeased with the tech's level of customer service but still paid and tipped as needed. That evening I noticed burning in the area when washing my face and noticed a scar on both eyelids where skin had actually been taken off and by morning it was swollen and bleeding so I called the salon and left a message with the receptionist for Kanisha to return my call. I received an email to leave a review on Google which I did. Shortly after leaving my review, I was contacted by Kanisha. She asked for photos, which I sent and we talked on the phone. She offered to supply me with a sample size of aloe vera for me to apply to it but I declined as I'd already been using Neosporin and aloe. I dealt with this swelling for almost a week and the scar showed for over a month so I think it's safer for me not to return as I wouldn't be comfortable enough to trust their techs nor trust that they'd adequately give a solution to any issue that might arise. Sorry for the length of this review but I thought it was important to leave details as to prepare and prevent this from happening to another customer and in hopes that the techs at this salon are more careful and aware.

I worked with Jessica and she was so lovely! It was the best experience I've had at a wax studio…read moreand I would definitely recommend this place to a friend. The studio was so calming and it made the experience very relaxing!

I was feeling homesick for my waxer back in Charlotte because she was just so good, but I was also…read morea month overdue for my Brazilian upkeep. That's when I came across SugarBare Sugaring and Wax Studio on Google -- and I'm so glad I did! There were great reviews for many of the staff here, but Jenifer's reviews really stood out to me, so I decided to book with her. From the moment I walked into the studio, I was warmly greeted by a sweet lady at the front desk. The cozy atmosphere, soft lighting, and calming energy immediately put me at ease -- even the couch was super comfortable! When Jenifer came out to greet me, I was instantly struck by how BEAUTIFUL she was, with the sweetest and most genuine smile. From start to finish, my appointment felt like I was just hanging out and laughing with a girlfriend over coffee -- even through the sting of the sugaring! She made the entire experience feel relaxed, easy, and surprisingly fun. What really impressed me most was Jenifer's honesty and integrity. I had originally booked a Brazilian and a mini V-cleanse. After finishing the sugaring, Jenifer took a look and gently asked if I was sure I wanted to move forward with the V-cleanse since it didn't really look like I needed it. She assured me that it was completely up to me and that if I preferred to skip it, she'd simply take it off the bill -- no pressure, no guilt. That level of care and professionalism sealed it for me: Jenifer is officially my go-to for Brazilians from now on. As a bonus, my skin feels incredibly soft and smooth -- and you can tell Jenifer is a true perfectionist, which I absolutely appreciate. I'm so grateful I found SugarBare Sugaring and Wax Studio, and even more grateful to have found Jenifer. She has a forever client in me!

I was visiting Savannah for St. Patrick Day weekend and was having difficulties scheduling an…read moreappointment with my waxer before leaving for the trip, so I came to Yelp looking for waxers in the Savannah area and saw the reviews for Tiffany and decided to book an appointment. I called her about 10 am on Friday and left a voice mail and by 10:30 she was returning my call and setting me an appointment. The plan was to leave Atlanta by noon and arrive in Savannah around 4, so we went with a 5pm appointment, about 4:15 I was still an hour away from Savannah and called to cancel the appointment Tiffany stated that she would be happy to meet me at 10 the next morning to complete the waxing. I arrived about 9:50 to a non-nondescript building and couldn't find any markings to her business on the directory, so I called and she immediately answered assured me I was in the right place an within a minute or two pulled into the parking lot herself. Her suite is location on the inside of the building and is not one of the outside businesses you see when you pull up. We walked right in and in less than 5 minutes she was ready to perform the services. She was friendly, made enough small talk to keep me comfortable and explained her pricing, which was $30 more than I pay here in Atlanta for the same services, but to me that understandable, here in Atlanta, you can get a waxer on every corner and the service is nowhere as personable as the service I received from Tiffany. Waxing was painless and a week to date later, I still don't have any hairs that have sprout back. Highly recommend.

I've been to probably 8 or 9 waxing people/places in my moves between Boston and South Florida and…read moreby far - Waxing By Tiffany is the best full service experience I've had. Tiffany's product makes hair removal easy and the results are extremely impressive! She's fast, extremely friendly but very professional, with an eye for detail. I highly recommend her waxing from head to toe and everywhere in between!

Extremely impressed with this place!!…read more I've been nervous to try waxing since moving to Savannah last year, as I've become a big threading fan. Waxing would make me breakout, so I made the switch. However, after having a poor experience at a different threading salon in town, I ventured over to EWC to try them out. *Staff was SO friendly *I didn't break out after! *First visit was free, just pay tip My only knock is I wish my brows were left fuller (this was the only service I got). Otherwise, highly recommend! I'll def be back!

Madison was amazing! She was professional, thorough, and really good at her job. She also impressed…read moreme with her explanations. You can't miss if you book with her!

Colby was a great waxer. She made me feel comfortable since I hadn't been waxed in a while. She…read morealso works fast and does a thorough job. I like that she is careful to get all the areas.

This was my first time getting a wax. I was recommended to Colbi by a friend and she did not…read moredisappoint! She was very quick and professional. There was no awkwardness and she did a great job! I will definitely be going back and telling all of my friends.

I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.