Great experience. Found these guys on Google. Private beautiful showroom where you can play with…read moredifferent ring settings and understand options. Really professional, no pressure and extremely artistic and friendly. Buy your diamonds here!

I actually can't thank Adamar Diamonds enough for the beautiful ring they made for my wife-to-be…read more After ring shopping at the retail stores downtown, I came to Adam with a set of criteria, a few photos and a fairly firm budget. Within a few days, Adam had secured a handful of diamonds to review. I told him I would take a couple days to think about it and he understood completely. I felt no pressure at all. Only a few days later, Adam called me to tell me he had come across the perfect stone so I went in to see it. It was a great diamond at a great value and I jumped on it immediately. Adam then crafted an amazing ring for the stone. Only a few weeks after I walked into his office, I was holding a beautiful ring that I knew my fiance would love. Thanks again for the great work.

They fixed my broken watch and I couldn't be more thrilled at wearing it again now. I am so…read moregrateful for this repair and for the price I paid for it. Would absolutely come back to this store, the customer service is excellent.

I recently had several of my family's fine jewelry in need of repair and in some cases, reimagined…read moreinto pieces I would wear. I had no idea what to expect but I was met with incredible customer service, honest opinions, innovative ideas and all around top-notch results. I worked with Rachel and I can't say enough good things about her work with me. I will be going back to get more things redesigned and I have my eye on some of the beautiful necklaces they have in their showcases.

One of the best experiences we had during our wedding process was buying our wedding rings! To us,…read moreit is a true personal moment and Hollywood Diamonds was there for us throughout the experience. There were 3 moments through the experience that motivated me to write this review: 1. No pressure on fees: I told sales associate Linda our budget and she ensured to stay in it. If I was attracted to something a bit more expensive she did warn me before taking it out of display and even showed me comparables that were in my budget. They not only understand a couple's desire to buy wedding rings but understand the bigger picture of planning a wedding itself and therefore are very considerate when discussing prices. 2. The team's patience: My husband and I went into the store not knowing exactly what we wanted. We stayed there for a very long time looking and they never pressured us to buy. They kept advising us to take our time because they understand how big of a decision this is. 3. Very informative: My husband works as an Electrician and therefore they adjusted ring recommendations to rings that don't scratch easily. They also taught me how to clean the rings to keep it an extra shine as well as mentioned how easy it is to resize in the future. If you are a couple that needs heavy guidance like we did, I would highly recommend Hollywood Diamonds. They truly accommodated us in every way and now, we are wearing our dream wedding rings everyday all thanks to the team.

Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood…read moreDiamond! I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers. The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.

Jason the gemologist was very articulate and patient in displaying and ensuring our choice was…read moresatisfactory. We also had a great overall experience from the sales staff even after arriving very close to closing time. The magnitude of the available stock was also pretty impressive.

It was literally the worst shopping experience of my life, second only to the experience I had at…read moretheir Mississauga location. My fiancé and I had literally just gotten engaged the morning we decided to go to Spence to pick out an engagement ring for me (my fiancé wanted this to be an experience we could enjoy together), so we went to Spence just to look since everything was still so fresh and we wanted to enjoy the engagement part. However, that didn't last long. We were paired with a salesman named Arya (no longer employed there) who made us feel pressured, belittled my wishes, and only showed us their "artisan" diamonds (mined diamonds were not even mentioned during this experience). Eventually after trying on rings and asking questions when we could (he split his attention between us and another couple), he took us to a room and talked my fiancé into a larger diamond than I felt comfortable with (my fiancé is paying for the ring, but I have to wear it everyday). We were pressured to put a refundable "hold deposit" on the diamond we chose, despite my telling Arya repeatedly that we literally just got engaged and weren't ready. We went back 2 weeks later to collect our hold deposit and try our luck at their Mississauga location. I'd love to say that experience went over better, however, that would not be the truth. Needless to say, I will not be a returning customer to Spence for anything important. If I want a paid of artisan diamond stud earrings, sure, but for a piece of jeweler I will be showcasing on myself for the rest of my life, not a chance.

Patrick did an amazing job turning two gold rings, one with diamonds, with so much sentimental…read morevalue, into one precious and beautiful piece of jewellery that I will always treasure. His workmanship and attention to detail were excellent, and he was great to work with throughout the process. He listened to what my vision was and created something amazing. The finished ring is even more elegant and perfect than I could have imagined. I would highly recommend Patrick to anyone looking for a talented and trustworthy jeweller.

Amazing jeweller. I've been there many times for everything from watch battery replacement to…read morejewellery repair, including a significant rebuild of my engagement ring (purchased elsewhere and needed to be more sturdily constructed). They always take the time to explain what they recommend, their prices are extremely fair and they stand behind their work. Highly recommend!

My husband and I have had such an incredible experience with Fantasy GemArt, and I can't recommend…read morethem highly enough. They created my engagement ring as well as both of our wedding bands, and the entire process was exceptional from start to finish. I know I'm a little biased, but I constantly receive compliments on my engagement ring. The design is absolutely stunning, and I love how beautifully all of my rings stack together. They took the time to understand exactly what I was looking for (conveyed through my husband) and brought the vision to life even better than I could have imagined. What truly sets Fantasy GemArt apart, though, is their customer service. As a family-run business, they genuinely care about their clients, and working with Mike was an absolute pleasure. He was incredibly knowledgeable, responsive, and proactive throughout the entire journey. From the initial design conversations of my engagement ring to the final product, he kept my husband informed every step of the way and made sure he felt involved in the process. This was the exact same experience we had for our wedding bands. Even after our rings were completed, they've welcomed us back for polishing and maintenance, which speaks volumes about how much they value long-term relationships with their customers. One thing people may not realize is that Fantasy Gem Art does so much more than engagement rings and wedding bands. Whether you're looking for a custom piece, a special gift, or jewelry redesign, their craftsmanship and attention to detail are second to none. The quality is outstanding, the value / pricing is very reasonable, and the customer service is truly unmatched. They've earned lifelong customers in us, and I wouldn't hesitate to recommend them to anyone looking for beautiful jewelry and an exceptional experience.

We got engaged in December, and my fiancé worked with Aria to make sure the ring came out…read moreperfectly. The original ring was my grandmother's from the 1940s and passed down in my family. However, it was so heavily worn that it was completely unwearable and would most likely need to be melted down and rebuilt. My fiancé shopped around at a lot of jewellers, but everyone focused on the resale value and kept insisting on replacing the diamonds, not seeming to understand the sentimental value of the ring. Aria was the first jeweller who seemed more than happy to work with him to preserve the structure and meaning of the ring! They were also the only ones who weren't going to send the ring out - he wanted to make sure it wasn't going to be sent somewhere that he couldn't be sure what was happening. They were excellent with communication, even agreeing to only call during the hours that he knew I was at work, and were great at keeping him updated on the process. He had also brought in another family engagement ring with the intention of using the gold to help fill in the structural integrity of the other ring. Between using that gold, a bit of their own, and the remaining gold from my Grandmother's ring, they restored the ring to its original beauty without even needing to melt down the setting! The diamonds were removed and cleaned, and the original setting cleaned up, so now the ring shines in a way I've never seen. Additionally, they cut, cleaned, and saved the setting from the other engagement ring and turned it into a beautiful pendant that I'll be able to wear on our wedding day. It was all very reasonably priced, and I'm blown away with the final result. I love that they valued the ring as much as I did and truly understood the meaning behind this whole process. I can't recommend them enough! I'm hoping to go back to have my wedding band made soon! Thank you so much!

The Service here is extremely friendly, helpful and fast. I was very pleased with the price as well…read moreto have watch battery replaced and watch clasp repaired.

I was really surprised by my experience at RADs today and wanted to share if helpful for others. I…read morewas helping my friend pick out an engagement ring who was less familiar but DEFINITELY looking for a ring (her boyfriend and her already started looking for a couple of weeks) and I decided to go here because of the great reviews on Google - but not on Yelp it seems. When we got there, we were asking a bunch of questions about stone type (e.g., round, cushion, etc.) and then band designs. After trying 2-3 rings, when my friend asked if she could try a wedding band with an engagement ring to know what it looked like, the person replied brusquely, "I just want to make sure you are serious buyers. The way you are asking questions seems like you're not serious and you are just trying on but not going to purchase" and then walked away and sat down in the back of the room. He then also mentioned "we are closing soon" (which was true - i called ahead to ask if it was okay). I was shocked. I have been in many diamond stores as I am looking for rings myself and everyone is patient and kind - they know that people go to multiple stores to understand what they like. That is the point of going in store. I was embarrassed i even suggested to my friend to go here and i could tell she felt really bad for something she shouldn't have. After he said that, we left shortly after (it was past closing too). Before leaving, i told the other person (who was nice) that we are serious buyers and i didn't think we needed to verbalize it. Sounds like the theme is a bad temper from the owner. I guess for other reviews, if you know exactly what you want and you go right to what the transaction is, then i guess they are friendly (and maybe not even that based on other reviews) but i would not recommend this place to a friend in the future.

Had an excellent time at Rads choosing our engagement ring. The family was extremely helpful and…read morepatient with us, and we love the ring!