They fixed my broken watch and I couldn't be more thrilled at wearing it again now. I am so…read moregrateful for this repair and for the price I paid for it. Would absolutely come back to this store, the customer service is excellent.

I recently had several of my family's fine jewelry in need of repair and in some cases, reimagined…read moreinto pieces I would wear. I had no idea what to expect but I was met with incredible customer service, honest opinions, innovative ideas and all around top-notch results. I worked with Rachel and I can't say enough good things about her work with me. I will be going back to get more things redesigned and I have my eye on some of the beautiful necklaces they have in their showcases.

Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood…read moreDiamond! I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers. The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.

My FH got my dream ring made at Hollywood Diamond!…read more Have you ever spent hours looking on Pinterest and compiled photos for your inspiration board? Well I had one for engagement rings. (A girl can dream a little.) So years ago I sent my BF a picture of a ring. I didn't think he would have saved it and it was a low resolution photo too (our phones' quality weren't as great as they are now). He told me he went to Hollywood Diamond with this photo and they worked with him every step of the way to recreate this ring. They showed him the diamonds available. They also taught him how to look at diamonds and understand the quality of each. They had a prototype made so he can see how the band would look before placing the diamonds on. They did a few adjustments until it was perfect. He told me the whole process took less than a month. I'm so in love with my engagement ring. It is a dream come true! I no longer have to look at photos since I can wear it in reality. I did have to get my ring resized. Did you know that your fingers thin during the winter? They gave me those ring guards for free! The ring resize process was effortless. They had the ring ready for pick up the very next day!

Jason the gemologist was very articulate and patient in displaying and ensuring our choice was…read moresatisfactory. We also had a great overall experience from the sales staff even after arriving very close to closing time. The magnitude of the available stock was also pretty impressive.

It was literally the worst shopping experience of my life, second only to the experience I had at…read moretheir Mississauga location. My fiancé and I had literally just gotten engaged the morning we decided to go to Spence to pick out an engagement ring for me (my fiancé wanted this to be an experience we could enjoy together), so we went to Spence just to look since everything was still so fresh and we wanted to enjoy the engagement part. However, that didn't last long. We were paired with a salesman named Arya (no longer employed there) who made us feel pressured, belittled my wishes, and only showed us their "artisan" diamonds (mined diamonds were not even mentioned during this experience). Eventually after trying on rings and asking questions when we could (he split his attention between us and another couple), he took us to a room and talked my fiancé into a larger diamond than I felt comfortable with (my fiancé is paying for the ring, but I have to wear it everyday). We were pressured to put a refundable "hold deposit" on the diamond we chose, despite my telling Arya repeatedly that we literally just got engaged and weren't ready. We went back 2 weeks later to collect our hold deposit and try our luck at their Mississauga location. I'd love to say that experience went over better, however, that would not be the truth. Needless to say, I will not be a returning customer to Spence for anything important. If I want a paid of artisan diamond stud earrings, sure, but for a piece of jeweler I will be showcasing on myself for the rest of my life, not a chance.

This is probably the best jewelry shop in the town, bought engagement ring and wedding band on 14th…read moreFebruary 2017, the price they offered me is unbeatable in the market, Hajera Ahmed(store manager at Square one mall) helped me sorting the best pair in my budget. Highly recommended for quality of diamond and the service you receive!!

I had the best experience with the staff at The Diamond Co.!! I was proposing to my fiancé on…read morethanksgiving of 2016 and I had an idea of what she wanted. I sketched out some pictures and shared it with the staff at The Diamond Co. I told them I have a month to get this done!! They took a deep breath and explained the process and lead times for each step then told me we can do it. The staff at The Diamond Co. made sure to touch base with me every week with an update and took what, where some sloppy sketches on paper, and made a CAD drawing for me to see. They offered recommendations as to what can be manufactured and suggestions on the design. Before I knew I was looking at the ring I wanted! They asked if it was ok to make the wax for the ring, I said "We are a go!" They poured the band in 19ct white gold and it looked amazing!! the staff at The Diamond Co. took my budget and worked with it. They found an amazing diamond and mounted it for me. The staff at The Diamond Co. took care of the whole process and kept me in the loop the every step of the way. They were very honest and open about the diamond selection and have a very detailed oriented eye. They made me aware of all the characteristics of the different diamonds I had to choose from and helped me pick the best diamond. The staff at The Diamond Co. was very honest and through the process I have grown to trust them. Working with them made this process smooth and amazing, rather than nerve racking. I definitely recommend the Diamond Company to anyone. I went back a month later and got a matching eternity band for the engagement ring. as well as a bracelet. 100% recommend!! see the picture of my ring. It is the one with the red rose. My fiancé and I love the ring!

Patrick did an amazing job turning two gold rings, one with diamonds, with so much sentimental…read morevalue, into one precious and beautiful piece of jewellery that I will always treasure. His workmanship and attention to detail were excellent, and he was great to work with throughout the process. He listened to what my vision was and created something amazing. The finished ring is even more elegant and perfect than I could have imagined. I would highly recommend Patrick to anyone looking for a talented and trustworthy jeweller.

Amazing jeweller. I've been there many times for everything from watch battery replacement to…read morejewellery repair, including a significant rebuild of my engagement ring (purchased elsewhere and needed to be more sturdily constructed). They always take the time to explain what they recommend, their prices are extremely fair and they stand behind their work. Highly recommend!

This store, which had been recommended by a friend, offers 'by appointment' shopping on days they…read moreare normally closed. Since the day we were planning to shop was a 'closed' day, I called and made an appointment to come look at men's wedding bands. We were stood up! No one was there! I called the store's business number after 10 minutes waiting, left a message, and left. I later noticed that about 15 minutes after we left, the jeweler called and offered a very casual nonchalant apology claiming she had been held up in an appointment, and asking me to call to reschedule. Wow. Not only did this store fail to keep the appointment, they didn't seem to feel that bad about it or realize how disappointing and inconvenient this was for us! Completely unprofessional. We are looking for fairly standard rings and we had a friend's recommendation, so this in all likelihood would have been an easy sale, that they threw away. You've been warned!

I'm probably not going to be in the market for a wedding band any time soon but I wanted to send…read moresome well deserved love to FTJCO. Ryan's dedication ethics and integrity sets him apart from everyone working in the jewlery industry. Not only that but his love for community seeps through his pores. Having had the opportunity to utilize his stunning atelier space for community events I can honestly say that it rivals even some of the fanciest upscale venues in Toronto. Despite not having any need for an engagement or wedding band I have been lucky enough to see the work that Ryan has done for other clients, it's impeccable. I highly encourage you to check out FTJCO , you won't be disappointed.

After noticing my engagement ring needed a small accessory diamond replaced on the band, my fiancé…read moreand I began considering different jewellery repair services downtown. We found a highly-reviewed jeweler in a favourable location, however, it turned out to be a rather sketchy endeavour. I didn't feel comfortable giving them our business, so we jumped back on Google and found World Jewellery. World Jewellery is conveniently situated downtown, near Queen and Church. Co-owner, Floriss, and her colleague, Eddie, quickly assessed our situation with warmth and professionalism. They cleaned my ring, and we waited a short time (about 20 minutes - while kindly being offered cookies in the interim!) for the diamond-in-question to be replaced. My ring looks even better now than it did before! The fee for their service was totally reasonable, especially considering their unbelievably speedy turnaround. My fiancé and I are extremely impressed, and will happily recommend World Jewellery to others! We will definitely return if my ring needs any other repairs (or cleaning) in the future. :) Thank you, Floriss and Eddie!

Excellent jeweller with terrific customer service. Generously replaced a ring on a chain without…read morecharing me and was very helpful with other repairs in the past.

My family and I been customers of Mourguet Jewellers since we moved to the beach. My mother and I…read moreboth have many pieces from them and they are my first stop if i need something custom made. The quality is always fantastic and the customer service couldn't be better. If you haven't checked them out you need to.