Joe Blacks Service responded quickly and I was able to schedule an appointment for an estimate…read more After getting several estimates, I went with Joe Blacks service. They were able to start the project the next day. He was very communicative throught the entire process. I will definitely hire him again for any future projects.

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

We had an occasion to use this company and all I can say is that they are terrific. They came as…read morepromised, reviewed what I thought was an issue, explained all to me ( there wasn't any issue) and said goodbye to the service guy who's name escapes be but was so nice. There's not a whole lot more to say other than I liked the service guy, I liked their dispatcher, and if and when I need help with my heater , they will get the first call.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

Extremely fast service. Was clear with pricing. Sam was so nice & so willing to make us happy. He…read morewent above & beyond. I recommend

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Derek came out and repaired the pipe that brings water into the house. He is professional, Polite…read moreand explained the work scope. Very timely and professional. Thank you Derek!

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

Herbert was outstanding to work with on repairs I requested at my condo unit and available right…read moreaway. He was responsive, professional, honest, well-priced, and reliable, and I appreciated how smooth and straightforward his process was. It is clear he cares about doing solid work and communicating well. I will most-definitely use him again and highly recommend him.

Outstanding service. Herb gave me a reasonable price to replace an outdoor GFCI. He arrived on time…read morethe next day and was professional and courteous. I absolutely will use his services again.

We had an afterhours emergency and they were amazing. The customer service person was very polite…read moreand explained everything thoroughly. She quickly arranged for a tech to get to us in under an hour. They charged two hours at the overtime rate up front with the assurance we would be refunded if the full time was not needed. John was there quickly. He was very professional and was able to help in a very short amount of time. Less than a week later we received a refund for one of the hours-which honestly, we did not think we would get. VERY honest and professional company!

I spoke to them this morning regarding a kitchen sink that wasn't draining properly…read more Stana answered the phone and she was magnificent. She was incredibly knowledgeable and pleasant. She guided me through the scheduling with ease and made sure I felt comfortable every step of the way since I wasn't going to be supervising the job and would have to be relying on my new tenants. The technician gave an honest assessment, which as a property owner not always able to supervise all the jobs being performed, gives me incredible peace of mind. I'm incredibly pleased with their value, and service, and look forward to using their services in the future.

I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

Shut off the main water line, cut out the cracked section of copper pipe behind the dry wall, and…read moresoldered in a new fitting.