What a phenomenal off-road shop!! I was in Virgina Beach visiting some family & happened to…read morestumble across ETA off-road !! Carter, Mike & their entire team are absolutely top notch !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the truck in Virgina, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !!

Extremely Disappointed - Poor Communication and Zero Accountability…read moreI initially went to Easter Off Road to have a leveling kit and new tires installed. I returned a little while later to have a noise diagnosed, which involved removing my skid plate. I travel for work approximately 90% of the time, which the shop was fully aware of. When I called to schedule a time to have my skid plate put back on, I was informed that they had thrown it away without ever contacting me. The owner refused to reimburse me or replace the skid plate. He claimed they have a three-day policy for holding parts, yet also admitted that my skid plate sat there for a month before they threw it away. During that entire month, no one attempted to call, text, or email me to ask what I wanted done with my property. I also have an existing text thread with their service staff regarding my vehicle, and not a single message was sent letting me know that my skid plate was still there, that there was supposedly a deadline to pick it up, or that they intended to throw it away. If there is truly a three-day policy, that was never communicated to me before they disposed of my property. What makes this even more frustrating is that when I originally had my leveling kit installed, they specifically called and asked whether I wanted to keep the old parts. I said no, and they disposed of them. Clearly, they had both my contact information and an established way to communicate with me before disposing of parts, yet that same courtesy wasn't extended to a skid plate that was supposed to go back on my vehicle. My issue isn't simply that they threw away my property. It's the complete lack of communication and accountability afterward. They knew I travel extensively for work, had multiple ways to contact me, made no attempt to do so, and then refused to replace or reimburse me for something they chose to discard. A single phone call, text, or email could have prevented this entire situation. Instead, I'm now responsible for replacing a perfectly good skid plate because they threw it away without my permission. I expected much better communication and customer service from a shop entrusted with my vehicle. Unfortunately, based on how this was handled, I would not recommend Easter Off Road.

I have been coming here for years, and they have always been great. The technicians are very…read moreskilled at repair on a wide variety of cars and trucks, and I should know, I have three vehicles ranging in model years from 1984 to 2016. They have always done quality work at a fair price, and stand by their work. They are honest and I feel comfortable taking my vehicles there for any issue from basic things like State Inspection, to complex issues that require diagnostic work. This is my go-to repair shop!

Quick gas stop was excellent! Reasonable fuel and newer clean pumps. It's a small station but…read moreoffers garage service. The location off Shore is a nice on and off with a signal at the corner. The pump area had flower bed made out of wine barrels. The lot was clean. No issues with the pump and processing of my card. The fuel was 10 cent more reasonable here than down the road. Paper towel and squeegee with clean water available and appreciated. Exxon also offers a full service garage with Virginina state inspection. I had no need to go inside. I need to work them in my rotation, I'm a super regular in the area. 3.5

From MI staying in Williamsburg for a limited time and had to get a 2" hitch installed on my…read moreNautilus. Portsmouth was the only shop in the region that could get it done not just in 10 days, but the next day. They had the parts on site. They installed the hitch and a 7-way electric plug with no problems whatsoever. All the other dealers needed 2-3 weeks to get the parts! This shop is FABULOUS, they have a large inventory of Truck and RV parts and accessories. Their waiting room is generous in size and has a TV and WIFI. The staff is invested in your success and care about you. Working with them was a wonderful experience. They even give you a cash discount, if you want to save 3%. I'm keeping them in my rolodex. BTW, when we arrived the store was in a little disarray. They had adopted a cat with a broken back and the cat had some how gotten loose and was hiding in a wall - and they had been taking pieces of the store apart to save the cat. Heartwarming story and true to the spirt of the staff at this store. God bless them.

Drove over an hour to get there. Arrived at 9:00am. Hours posted say 8:00am. The door was…read morelocked and lights off. Waste of a trip. Change your business hours or show up to work on time.

Long-time customer of their Yorktown location, glad to see they're on Southside now…read more My family has been going to their Yorktown location for years, and have had great service on all of our German cars, including a vintage Porsche 944, a BMW E39 528i, a BMW Z3, and a 2002 Mercedes SLK 230 (which was actually purchased from Auto Haus). My brother since then purchased his car (Toyota Camry) from Chai Douanglee, and couldn't have been happier with the transaction. That was nearly 2 years ago, and the car has performed flawlessly since then. I've always been happy with their service, recently getting a leak in the SLK 230's transmission fixed ath the Va Beach Location. It was cheaper than I expected, and they had me in-and-out in about 80 minutes, getting started right at the scheduled drop-off time. They offered to shuttle me elsewhere if I needed it, but I opted to just wait there in their comfortable waiting room, and catch up on some paperwork. Joey, the service tech, was incredible polite both over-the-phone, and in person, and the service tech (who's name I forget now, but will update later), was also very polite and answered all the questions I had about the car's maintenance, and the service performed.

I took my car for a timing chain service. This was supposed to be a warranty item. The car now…read morehas timing chain noise, it was in the shop for four months and they changed my 7k for the service. The first day I get the car back it has the check engine light on as soon as I drive it out of the shop I return it then I drive it home it dose not start I have to tow it back there it has timings chain noises and they will not do anything about it. I think the only way it to go to court to try to get my money back for a failed repair.

If you're a Brad Pitt fan like I am, then you know the Curious Case of Benjamin Button really…read morehighlights Indian motorcycles (and honestly, who doesn't love Brad Pitt?). I digress!!! Seriously, though, this is a nice but hidden dealership here in Chesapeake close to the water tower and Red Bones. It's surprisingly decent sized on the inside, despite its unassuming storefront. They offer a decent selection of vehicles for your heart's desire. The staff are helpful and friendly. I'm in a bit of a hurry, but I will definitely check this place out again when I have more time.

Not great customer service. Stood at the counter and asked a question. The man responded and said…read morehe would look for it. Then we were blatantly ignored like they did not want our business

Friendly personnel, fair price, satisfied with the work done. Work done in a timely manner.read more

I dropped my vehicle off here on a weekday for an inspection right at opening at 8am. Ken was very…read morekind and helpful at the front desk. They managed to finish the inspection at about 9am with a pass. However, they found a small leak in my power steering fluid hose. He called me and I accepted that they go ahead and order the hose and I'd get it done there. I am very pleased with the service I received and how knowledge Ken was with my car. He also took pictures of the hose and everything surrounding it so hubby could see for himself. Side story: I had taken my vehicle to another shop close to work and they quoted me $700 for the job. They did not explain anything to me and quite frankly I wanted another opinion). I will be coming here from now on! I also like the idea that they are local being 2 minutes down the road from me, and they've been in business for many years and not a big box company.

Update: owner called and apologized, offered to pay for detailing to get the truck cleaned…read more Definitely made this experience better and will use again. Called for a tow. The gentleman on the phone was helpful however the tow truck driver was not. Wouldnt listen when trying to tell him about the issue with the truck also sat in truck while smoking a cigarette. Will not be using these guys again.

Not try to bully customers in addition to not trying to steal items out of your vehicle before you…read moreget there. Don't do it. Bad place.

We had a great experience. The work was done in a timely manner and much less than two other…read morequotes. Thank you Frank!

Price's Automatic Transmissions have been around a long time. They have built a reputation on…read moreservice, workmanship and standing behind their work. Most in the community only know them by reputation for transmission work. However, many may not realize the shop does almost everything. When my son's used car began having transmission issues a Checkerd Flag Toyota recommendation was to have Price's take a look. I did so and scheduled with front desk staff Amanda who was fantastic. The older model Honda was diagnosed quickly with needing a transmission rebuild. I also asked for an estimate on brakes, rotors and calipers and a few smaller items. A detailed written estimate accompanied and it was not cheap. But I had already done my homework and knew it was more reasonable than the dealer and another local shop. They also provide military discounts which is a rarity in this field. Ultimately after less than a week of thinking about what to do the manager Les called me. I decided to move forward and scheduled the work. Les provided a ride home and also picked me up when repairs completed. The car was delivered as promised after four days. There was a lot to do and I felt very comfortable with the skilled technicians that have worked at Price's for years. They also back up all transmission work with a 3/36k warranty. Other shops do not offer that extensive of a warranty. Also their warranty is good coast to coast as they have agreements with shops across the country. The only caveat is the car must be returned for inspection and sign off on warranty around 10 days after initial work complete. Checkout with Amanda was smooth and the price was to the penny as promised. But wait! Amanda informs me that she took it upon herself to have the car receive a Virginia state inspection that was due in days. That is one of few services Price's does not offer. It passed and they provided it as a thank you for my business. WOW!, what other shop would do this...few in my opinion. Follow up with shop to sign off on the warranty was completed in less than two weeks. I informed them the car operated like it was new. The shifting was now smooth, braking perfect and no more wobbly wheel. Other items also fixed such as a leaky overhead gasket. The inspection took around 15 minutes and I enjoyed a cup of coffee. Price's remains a family owned local shop. They have fleet contracts with City of VB, Chesapeake among others for a reason. They are trusted, get the job done right and are affordable. I cannot stress the fact it's their integrity that I appreciated the most. They wanted my business enough to follow up which I liked and the price never increased when it could have with a few small items added. 100% RECOMMEND! Closed half day Friday and weekends.