I visited Sherwin Williams today with only a vague hint of the color I was looking for for my new…read morehome. Jesus was so helpful in finding just the right colors for me! He was amazing at locating the chips that matched my description and whipped up some samples to go. At the last minute I remembered that I also needed a quart of my current home's color for touch ups. He helped me figure out the finish and was really nice about helping me. It's nice to go into a store and get helpful customer service, even when you're not a contractor. A competitor paint store is much closer to my house, but I will definitely return to SW based on my experience today! Thank you Jesus!

Great quality paints and an even better staff! Jesus is extremely knowledgeable and helped me…read morethroughout multiple DIY projects. He patiently explained the difference in options and helped me make the best choice for our projects. I never thought I'd enjoy buying paint so much, but he is an absolute pleasure. They also have a huge selection for all budgets.

Quality of the paint is exceptional and the choices of paint color are fantastic. Service was very…read moregood at this store. Product purchased was made and mixed in short order. Person at the counter was cordial and helpful even making some suggestions to ensure a better pint outcome. Some paint stores won't do that for fear you'll return the paint if their recommendation does not work out. Dunn Edwards is not afraid. Be sure to get an account. This will add up to a lot of savings.

Had a great sales person pick up my call today when inquiring about paint prices at Dunn- Edwards…read morePaint store in Pasadena today!! I think his name was Jeremiah, but I could be mistaken. He was so kind, helpful and he gave me a sense of trust. They were quick, helpful, patient and I can't say enough good things. I will be back!!

My contractor sent me here to select a paint color for my house. Juan was very unhelpful and…read moreannoyed from the moment I walked in. He was unwilling to offer any help or suggestions. I couldn't find a peel and stick sheet in the display for the colors I liked and he refused to look in the back to see if they had any. Another employee had offered moments earlier to look in the back if I couldn't find a color I was interested in but unfortunately she wasn't there when I came back to ask.

Awesome customer service ! Alana and Vanessa was so helpful!…read moreDefinitely will be back for paint!

I wish I could give Benjamin Moore and this paint store a glowing review. However, the customer…read moreservice they provided sadly deserves the one star rating. A few months back I bought the Benjamin Moore paint in Smoke. I had used this color in the past and loved it. But something is off on the Benjamin Moore calibration machines because the color I received is not the true smoke color. Picture provided shows the one on the right to be a powdery light blue rather than the color on the left which is the true smoke color. When I brought the can back to the store Ray told me that some of the Benjamin Moore colors were coming out wrong. He was willing to take the paint back - until I shared I had waited two months to paint. Problem #1, it did not matter if I waited 30 days or 60 days to paint. The Benjamin Moore calibration of color was off. They should stand behind their product. Ray even told me I could not re-buy the paint because the machine would still produce the wrong color. Problem #2, Ray took my name and number and said they would call me to resolve the problem. They have never called. It has been 10 days. Benjamin Moore and Catalina paint did not stand behind their word to call nor their product quality. That is a lack of integrity and very poor customer service. Thankfully I was able to go to another company altogether and have them color match it beautifully.

I love this paint store! They carry Farrow & Ball, some Portola Paints, Benjamin Moore, and…read morehopefully Donald Kaufman Paint is coming soon. It's looking promising. They are well stocked with supplies. There is a table to spread stuff out on that really comes in handy when comparing color swatches and taking photos of possible combinations. Best of all, the staff are so friendly, helpful, and down to earth. If you need to quietly browse over and over (paint is so tricky to get right), they give you the space to do that. If you need a lot of hands-on help, they will absolutely do that too. One time I came in with such a long list of specific color chips to find. Two people went to work pulling the chips for me. I thought I would be in there for a couple hours searching for all those chips. They got it done in 15 minutes! Thanks Catalina Paints!!!

We received excellent service every time we have shopped at Vista Paint. We are in the process of…read morepainting our house and have gotten a lot of samples of different colors. The are excellent at matching colors! Most important is their friendly and helpful service. Highly recommended this store.

1. George was great. 2. Most everyone else is not…read more 3. Their paint cans are not durable. After a couple years they no longer seal. The lids are too flimsy and deform easily.I have 20 years old Dunn Edwards cans that still seal perfectly. 4. I went there to see if they would give me a new can for the half gallon of trim paint I had left. They would not. Even if I bought another gallon. 5.On another occasion I came in to get a gallon matched, and even though there was only one person ahead of me, they said it would take half an hour. I left and went to home Depot and probably got it in half that time including the drive. 6. The color match for the trim paint was off. 7. Despite all the foregoing, I still liked the paint better than Behr. It was glossier, went on smoother with fewer brush marks so I kept going back. The final straw was that the nice looking paint now looks like crap after only 2 years, it's peeling in multiple places on the window sills. It appears to have let the water get under it and it's lifting and peeling. I have to redo the window sills after only 2 years. The next gallon is going to be Behr.

Very helpful associates and great color selection. Be prepared for higher prices than other brands.read more

One word expresses my sentiments with the Farrow & Ball customer service: UNDERWHELMING…read more I stood at the register today...and I thought to myself -- I wonder how this customer service representative would feel if she were the customer paying a re-stocking fee (for an item they never have in stock) and now an additional price increase fee...to add insult to injury. What happened to showing grace...to a loyal customer? I didnt even say anything...my stomach just felt sick and I left the store, thinking that I hope I never have to buy another galloon of paint from this company.

Very kind staff. I've visited this location several times to purchase paint, and everyone has been…read morehelpful and friendly. This is a neighborhood store that isn't too large, but it carries excellent ACE product offerings, including paint supplies and paint. There's always someone available to mix colors and prepare your paint. You can actually browse paint colors on their website, which may be helpful for getting ideas before your visit. Parking is easy and free - they have a complimentary parking lot in the back. Simply drive into their driveway and you'll see it.

Summer 2025 I had a…read morevery specific need for one item. I called Masters; the gentleman who answered put me on a brief hold to confirm that they had the item and at what price. I checked with Home Depot - they had the same item for $3 less. I'm 2 miles from Masters and 6 miles from HD - for me, 4 miles closer is worth paying $3 more. Masters had the product when I arrived; checkout was quick and friendly. Tips: I parked on the street; their parking is way in the back and can't be seen from the street. My car doesn't like that. Call before you go; this is an older, small store - not a big box.

This is our number one paint shop when considering getting the paint. Not only they have excellent…read moreselections and their service and paint knowledge are unbelievable. Special recognition to Gabriel, thank you!!!

Great knowledgeable Service every time! And pricing is…read morealways competitive and they are willing to assist you with all your needs and questions.

The old Osh hardware location is now Ace hardware. If you are looking for screws, washers, E clips,…read moreor any of those type of hardware you will most likely find it here. I went to Home Depot and they had a limited amount of these items so I made a pit stop at Ace and I found what I was looking for. There are a many employees here so just ask for their assistance.

Stopped by this ACE hardware on our way to a restaurant in Pasadena. It's clean, spacious,…read morelogically organized, and just so much more inviting than your typical Lowe's or Home Depot. I get the impression the workers like working here because they are helpful and friendly and don't seem worn down. It's funny but as you go to the cashier lines, there are some unusual offerings such as sarsaparilla from Kentucky, and old fashioned hard candies. Today they didn't have my favorite, ginger, but they sure had other options!

That store you walk into where the people working there are so ridiculously friendly and…read moreaccommodating, you feel like an idiot NOT buying something, ha. We stopped in because, man, do we LOVE a good hardware store - and THIS is a GOOD hardware store. It's got the menagerie of countless shelves of nuts, bolts, wires, tools, paints, connectors, pipes, fittings, gadgets, bulbs, garden tools, holiday surprise stuff...I mean, Arnold's is exactly WHY we love a good old fashioned hardware store...it's like a slice of Americana. Old-timey and friendly in just the right ways with a super knowledgeable staff, just waiting to chat with you and answer a question. Wifey and I highly recommend this place. If you're a local, consider yourself lucky. If you're not, maybe consider a move to Sierra Madre just so you can have these guys nearby.

Such a blast from the past to shop at this old school hardware store! Everything a homeowner needs…read morecan be found at this store and then some. The staff are so friendly and had no problem using my coupon for 20 percent off coupon. I will be back for the value to the community that it serves.