Had a great sales person pick up my call today when inquiring about paint prices at Dunn- Edwards…read morePaint store in Pasadena today!! I think his name was Jeremiah, but I could be mistaken. He was so kind, helpful and he gave me a sense of trust. They were quick, helpful, patient and I can't say enough good things. I will be back!!

Quality of the paint is exceptional and the choices of paint color are fantastic. Service was very…read moregood at this store. Product purchased was made and mixed in short order. Person at the counter was cordial and helpful even making some suggestions to ensure a better pint outcome. Some paint stores won't do that for fear you'll return the paint if their recommendation does not work out. Dunn Edwards is not afraid. Be sure to get an account. This will add up to a lot of savings.

My contractor sent me here to select a paint color for my house. Juan was very unhelpful and…read moreannoyed from the moment I walked in. He was unwilling to offer any help or suggestions. I couldn't find a peel and stick sheet in the display for the colors I liked and he refused to look in the back to see if they had any. Another employee had offered moments earlier to look in the back if I couldn't find a color I was interested in but unfortunately she wasn't there when I came back to ask.

Awesome customer service ! Alana and Vanessa was so helpful!…read moreDefinitely will be back for paint!

I wish I could give Benjamin Moore and this paint store a glowing review. However, the customer…read moreservice they provided sadly deserves the one star rating. A few months back I bought the Benjamin Moore paint in Smoke. I had used this color in the past and loved it. But something is off on the Benjamin Moore calibration machines because the color I received is not the true smoke color. Picture provided shows the one on the right to be a powdery light blue rather than the color on the left which is the true smoke color. When I brought the can back to the store Ray told me that some of the Benjamin Moore colors were coming out wrong. He was willing to take the paint back - until I shared I had waited two months to paint. Problem #1, it did not matter if I waited 30 days or 60 days to paint. The Benjamin Moore calibration of color was off. They should stand behind their product. Ray even told me I could not re-buy the paint because the machine would still produce the wrong color. Problem #2, Ray took my name and number and said they would call me to resolve the problem. They have never called. It has been 10 days. Benjamin Moore and Catalina paint did not stand behind their word to call nor their product quality. That is a lack of integrity and very poor customer service. Thankfully I was able to go to another company altogether and have them color match it beautifully.

I always get paint from here. Always quality paint and other items. Very helpful when I had…read morequestions related to their paint.

We received excellent service every time we have shopped at Vista Paint. We are in the process of…read morepainting our house and have gotten a lot of samples of different colors. The are excellent at matching colors! Most important is their friendly and helpful service. Highly recommended this store.

1. George was great. 2. Most everyone else is not…read more 3. Their paint cans are not durable. After a couple years they no longer seal. The lids are too flimsy and deform easily.I have 20 years old Dunn Edwards cans that still seal perfectly. 4. I went there to see if they would give me a new can for the half gallon of trim paint I had left. They would not. Even if I bought another gallon. 5.On another occasion I came in to get a gallon matched, and even though there was only one person ahead of me, they said it would take half an hour. I left and went to home Depot and probably got it in half that time including the drive. 6. The color match for the trim paint was off. 7. Despite all the foregoing, I still liked the paint better than Behr. It was glossier, went on smoother with fewer brush marks so I kept going back. The final straw was that the nice looking paint now looks like crap after only 2 years, it's peeling in multiple places on the window sills. It appears to have let the water get under it and it's lifting and peeling. I have to redo the window sills after only 2 years. The next gallon is going to be Behr.

Very helpful associates and great color selection. Be prepared for higher prices than other brands.read more

One word expresses my sentiments with the Farrow & Ball customer service: UNDERWHELMING…read more I stood at the register today...and I thought to myself -- I wonder how this customer service representative would feel if she were the customer paying a re-stocking fee (for an item they never have in stock) and now an additional price increase fee...to add insult to injury. What happened to showing grace...to a loyal customer? I didnt even say anything...my stomach just felt sick and I left the store, thinking that I hope I never have to buy another galloon of paint from this company.

Besides being extremely helpful and just nice people, they're also just fun! Jesus will have you…read morelaughing! Also so helpful as I needed an unusual wood piece with strange locations for holes for zip ties! He was on it and didn't try to seek the most expensive piece in store! The other hardware store I had been to tried that!

I so badly want to be able to support a brick and mortar store in Altadena, but the person helping…read moreme was *incredibly* inappropriate with me. On my way out I tried to mention his behavior to another associate and they laughed in my face. Will not ever be back.

I went in to this Monrovia store early as the first customer, and Joey immediately welcomed me with…read morea very friendly greeting. I told him I was looking for paint to cover graffiti on stucco and showed him a piece of color sample from the wall. He used the computer to color match. However, after applying computer matched paint color and blow-drying the paint, he rejected 2 batches, because he felt neither was close enough to the sample I brought in. During the process, professional customers started streaming in and he didn't not put down my order. Instead, he asked his associate to help other customers while continue working on color matching my order. He knew I was only going to order a single gallon of the most budget friendly line of paint before I informed him, but he made me feel that I am valued as much as those professional customers who ordered buckets and buckets. I painted the wall right after returning and the color is an excellent match. Joey not only understood exactly what I was looking for, but also provided one of the best customer service I've ever experienced. From now on I will only go this Sherwin Williams store for all my painting projects, and I'd recommend all my friends to this store and ask to speak to Joey.

This is our number one paint shop when considering getting the paint. Not only they have excellent…read moreselections and their service and paint knowledge are unbelievable. Special recognition to Gabriel, thank you!!!

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

Shout out to Zack for being a real life angel sent from heaven and helping me out today in the…read morestore. I needed help with a metal rod and he pulled through. Give this man a raise.