I normally do not leave places 1 star reviews, however I felt it necessary to share my…read moredissatisfaction for being disceiveved and lied to. On Saturday, September 5, when i dropped off my 4 jackets to be dry cleaned the young lady at the front told me it be $55-60 for the 4 jackets. Pretty reasonable on what I normally paid, however today, September 8, when I went to pick them up, I was told it is $115, I was like shocked, but had no choice to pay for it since they have my 4 jackets. The lady said, no way it was $55-60, it is $25-30 per jacket. Never coming back. -Added Thank you for reaching out, but i was told TOTAL was $$55-60.

I came here to have my brand new bridesmaid dress altered. During my fitting, Rosie pinned the hem…read moreand marked the shoulder straps because they were loose. I specifically asked if altering the straps would change the cowl neck and she assured me it would not. A week later, I returned to find only the hem had been altered. The safety pin was still on the shoulder strap, meaning it had been missed. They apologized and asked me to come back the following week. When I returned again, the strap alteration was done, but the dress had what looked like oil stains throughout. They offered to have it dry cleaned, which meant waiting another week. After the stains were removed, I tried the dress on and found that the strap alteration had completely changed the front of the dress. The cowl neck I was assured would stay the same was gone, and the fabric was pulled tightly against my chest. When I pointed it out, Rosie said that was expected. Had I been told that from the start, I never would have had the straps altered. What was supposed to be a simple one-week alteration turned into a process that took over three weeks. Between the missed alteration, the stains, and ultimately ending up with a dress that no longer looked the way I was assured it would, I left extremely disappointed. After paying over $150, I expected better communication, greater attention to detail, and honesty about what the alterations would realistically do to the dress. I hope this feedback helps improve the experience for future customers so they can make informed decisions before altering garments they care about.

I trust them with all of my Navy patch work and tailoring. They did a rush for a formal event and…read moreupdated my uniform. I wont go to anyone else! Keep up the 5 star service!

Used to love coming here when there was good customer service. Keenan and Greg were great but now…read moreunder new management the woman working the front desk is just unpleasurable to interact with. She gave me a hard time for asking for an itemized receipt with two items on their own after one was already printed with several other items. This was on day one of my interaction with the new management but several subsequent visits were experienced with attitude and a complete lack of joy. I've now left for the other cleaners at the same shopping center. There is just something about giving business to a place where the front facing employee makes you feel like they are doing you a favor everytime you come in.

I've been coming here for a bit. I first brought in my military uniform to have name tapes sewn on,…read moreand I've been incredibly impressed every time. They are consistently quick, accurate, and extremely detail-oriented. Military and law enforcement uniforms have to be done correctly, and I appreciate that they understand the importance of getting things right. Even on the rare occasion something isn't quite right, they are always quick to fix it, apologetic, and committed to making it right. The staff is kind, professional, and easy to work with, and their prices are incredibly fair. You'll also notice when you walk in that they do a significant amount of work for military and law enforcement personnel, which says a lot about the trust they've built in the community.

Great service and quick turnaround. The prices are reasonable as well and friendly staff.read more

I cannot recommend this place enough! I had a last-minute alteration needed for a cocktail dress…read moreduring the busy wedding season, and after being turned away by several other shops, they came to the rescue. The owner was incredibly professional, knowledgeable, and accommodating. They customized the alterations specifically for my needs, charged a very reasonable price, and even had my dress ready four days earlier than promised! The quality of work exceeded my expectations, and the customer service was exceptional from start to finish. 10/10 experience. They have earned a lifelong customer for both alterations and cleaning services. Highly recommend!

I recently got married and had to decide if I wanted to get my wedding gown preserved or not. After…read moresome research, I found a few specialists but they were really far from home and a bit pricey. I wasn't looking to spend too much on preserving my dress since you never know if you'll ever pass it along or wear it again. I knew I had to get my second look dry cleaned anyways so before I drove all the way to Costa Mesa for a quote from a dress preservation company, I did some research and noticed S Grand cleaners had good reviews and offered dress preservation. They were able to give me a good deal since we had multiple pieces. My wedding gown turned out beautiful in the box! I also like that it has a window. The only downside is that it's a pretty large box to store but I'm also unsure if that's just because of the size of my dress. They did an amazing job and gave great customer service. For my second look outfit, I had gloves, a corset, scarf, and skirt. They were very dirty after the wedding. Full of my foundation and self tanner. I honestly did not think they would be able to get it all out but they did!!! I was in awe and very happy. Everything only took 2 weeks which was quick and they were nice enough to help me out to my car. I also love that they sent me videos, which I have uploaded here.

National Cleaners and Alterations took care of my family's needs…read more Maria is sweet and measured our pants to hem them to proper length. She had them ready on time as well. Fairly priced, friendly and on time. Thank you Maria if you read these. Quality and value seemed fair.

Absolutely love the way they redid shoulder sleeves on my mother of the bride dress, thanks Marieread more

J&J Dry Cleaners quality of service, professionalism & customer satisfaction is absolutely…read moreremarkable. Had impromptu business meeting and they were able to meet my needs in timely and expedient manner. The staff is very welcoming, polite & loving. I highly recommend and encourage you to give them a try. My clothes were returned freshly, cleaned with zero discrepancies. They have my recommendation. Sincerely, Tyrone J, MSLM

First-time visitor to this cleaners…read more I went in solely to have a sports coat tailored to a smaller size. Although I was unable to have my coat resized due to the need for it within three days and the shop's inability to resize and return it to me in six days, I was still happy with the service I received. The young, female employee was very friendly, welcoming, and helpful. The shop offers many services that I feel I can use in the future, besides dry cleaning.

Great work on my dry cleaning, great customer service, very neat and clean store too.read more

My boyfriend and I went here to dry clean a two piece suit, a work shirt and a jersey. Service was…read morefriendly, they just opened within the last few months. Price was super fair and we got a first time customer discount - which is incredibly generous of them! As for timing, we dropped off our items on Tuesday and it was ready by Friday evening. When we picked up our items, they looked brand new! Just what we were looking for. We will be coming back for future cleanings! Thank you Luffy's

Great place! Excellent customer service. They do a great job with my clothes, and I always enjoy…read morestopping by. Definitely recommend this place

Absolutely terrible experience with $1 Cleaners. I brought in two dresses to be altered and gave…read morethem five full days to complete the work. When I picked them up, both dresses had been completely botched and the alterations were not done correctly. When I brought the issues to their attention, instead of taking responsibility and offering a reasonable solution, I was told, "Maybe you ate too much." That was completely unacceptable and extremely unprofessional. They acknowledged that their work was not done properly, but then told me there was nothing they could do and to bring the dresses back after my event, where they would maybe be able to fix them. Despite admitting the work was bad, they still expected me to pay the full price. I trusted them with two dresses for an important event, gave them five days, and ended up with two dresses that were both ruined by the alterations. Complete trash experience from start to finish. If you're trusting someone with an important garment, go to an honest, professional dry cleaner that actually stands behind their work and respects their customers. I would absolutely not recommend $1 Cleaners.

Went here get my suit dry clean Fast service excellent customer service flexible hours great priceread more

Warning. Check your bank statements. This dry cleaning charged me twice! On my bank account I paid…read morefor my cleaning and I noticed a week later they charged me the same amount on my card and I wasn't even there. How the heck were they able To charge me again without me Being there to swipe my card. I called them and the girl that I spoke to said that she would let her manager know and that they would get back to me, but nobody called me back so I became very suspicious and I went through my bank and had to have them deal with this. They don't seem worried that they are double charging their customers and that Worries me because I wonder how many times they have done this. I won't be going back there since I feel Like I can not trust them anymore. I suggest you check your statements and see if they also have been double charging you!!!!

I've come here often because of the service and affordable prices. Alam's Cleaners is located in…read morethe Lone Hill Shopping Center next to Enterprise. They do have parking available right in front of the business. I recently picked up a blazer that was dry-cleaned. On my last visit, my husband had a suit that needed dry cleaning and I had two pairs of jeans that needed hemming. I requested to keep the original hem for both. Their turn-around time is around a week. They did an amazing job! I'm planning to have another pair of jeans hemmed. Thank you, Alam's Cleaners, for taking great care of your customers.

Alam's has been a reliable spot for my family and myself to get dry cleaning done. Alam's has been…read morearound for a while and I've been happy each time when I get my suit and vest dry-cleaned. The staff has always been efficient and timing on dates on when they are ready. I've' dropped off clothes to get dry-cleaned multiple times this year already for myself and my dad. My wife comes here to get alterations done too. The pricing I believe is reasonable, but I mainly continue to come here because the staff is always nice and they open early and close late which fits my schedule. ( ^_^)b