Both garments were ready when they said it would be ready. Rosi pinned my alterations and she was delightful and encouraging. Lucy's Cleaners made all the difference. Highly recommend! read more

Lucy's Cleaners - the floral dress and tan suit were altered - Dry Cleaning Near Me - Glendora, California

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I came here to have my brand new bridesmaid dress altered. During my fitting, Rosie pinned the hem and marked the shoulder straps because they were loose. I specifically asked if altering the straps would change the cowl neck and she assured me it would not. A week later, I returned to find only the hem had been altered. The safety pin was still on the shoulder strap, meaning it had been missed. They apologized and asked me to come back the following week. When I returned again, the strap alteration was done, but the dress had what looked like oil stains throughout. They offered to have it dry cleaned, which meant waiting another week. After the stains were removed, I tried the dress on and found that the strap alteration had completely changed the front of the dress. The cowl neck I was assured would stay the same was gone, and the fabric was pulled tightly against my chest. When I pointed it out, Rosie said that was expected. Had I been told that from the start, I never would have had the straps altered. What was supposed to be a simple one-week alteration turned into a process that took over three weeks. Between the missed alteration, the stains, and ultimately ending up with a dress that no longer looked the way I was assured it would, I left extremely disappointed. After paying over $150, I expected better communication, greater attention to detail, and honesty about what the alterations would realistically do to the dress. I hope this feedback helps improve the experience for future customers so they can make informed decisions before altering garments they care about. read more

Fast turnaround, but only adjusted one strap rather than two on my bridesmaid dress. Sadly disappointed. Make sure you have them pin both of your straps. They only did one, and I said, "Are we going to do the other side?" They said, "It'll be the same on both sides right?" I said, "Oh okay, I guess so." I should have had them pin both because I feel like there was miscommunication with whoever altered the dress. read more

I'm very happy to have found this cleaners. They replaced the zipper on my son's shorts and repaired the hook on my daughter's skirt. Since my daughter has grown so quickly, they also added extra length to her overalls so they would fit her height perfectly. The quality of their work was excellent, and they handled the fabrics with great care. The turnaround time was approximately 3-5 days, which I found to be fast and efficient. Overall, I'm very pleased with the service and will definitely be returning. Thank you again! read more

I was hesitant to bring my wedding dress to the cleaners after stopping by a few before coming to see Lawrence. He was very thorough, kind & spent a good amount of time checking my dress for previous damages & extent of dry cleaning needed. He was explaining the cleaning process as he checked my dress which made me feel confident in leaving my dress with him. He had my dress back in one week, wedding ready and at a very reasonable price. Will definitely return here in the future. read more

I searched high and low to have a hockey jersey altered that was way too large! I found Lucy's about 25 mins away from me and what a tremendous job they did!!! I couldn't be happier and I highly recommend this shop!! read more

Lucy's Cleaners - Dry Cleaning Near Me - Glendora, California

Professional and fast! Got my dress altered for $60 including pressing. Staff is very nice as well!

I try to support local businesses when I'm able to but $7.75 to press dress shirt? No, thank you Edit: owner responded to my comment. The lady at the register did not mentioned that at all. I asked for the total only pressed /no wash and it was almost $50 I told her no thank you. I never mentioned I wanted them the same day or next day( which I did not). read more

Quality of service is well here. They can get your clothing on the spot, without any appointment. For uniform military press and hemming approximately 85$! With a 2-3 day wait read more

This place is waaaaay overpriced. They overcharge for everything. I took my daughter's choir dress in to be hemmed and they wanted $85 for a simple hem. Ridiculous. I went to another cleaners in Azusa and they only charged $15 for the same dress. Compare with other cleaners' prices before you pay. It's convenient because it's next to Vons but I'll never go there again. Criminals. read more

Seamstress did a great job with my dress! It needed to be hemmed with alot of sequins and it turned out great

Needed alterations on a dress that other dry cleaners said could not be done. The alterations were done and the dress fits perfect. They were professional and friendly. Dress was ready for pick up as promised. read more

My son was leaving for Europe for 10 days when he returned he would be home for 3 days and then sprint up to Washington for 2 weeks during which time he would be attending a wedding. He realized his suit coat had a few small moth holes in it. After my mother who's degree is in fashion & design, she was also a seamstress and even had her own line of clothing, saw the holes ( smaller than my pinky nail) suggested that my son take the suit coat to have it repaired, altered and cleaned. ( her glaucoma makes repairing difficult) My son called 1hr cleaners and asked if they were able to take care of his suit coat, they said yes. He brought it in and spoke with them. They assured him they would be able to take care of the suit coat. Since my son would still be out of the country when the suit was ready he asked me to pick it up for him. I went to retrieve the coat and was absolutely horrified at the repairs they had done. When I asked point blank if this was their best work and did they stand by it, the lady said with full confidence yes. Either they were trying to pull one over on a man that they believed didn't know any better or they are absolutely delusional. They have the audacity to tell me their work was professional and good quality and charge $89.99 for this mess. I took pictures sent them to my mother who immediately broke out into laughter and said "Hell No! It looks like they cut the suit off a dead man and tried to sew it back together " I left stating I would let my son decided when he returned state side. I then took the pictures to another alteration store and the lady there was horrified by the work and literally said she was so sorry the place had ruined the coat. The other alteration store also stated they would be afraid to try and fix the mess for fear of creating a large hole with the shoddy sewing. The fix should have been to remove the lining of the coat sew/weave the holes from the inside and replace the lining. On top of the repairs, the alteration looks horrendous. They let the coat out and it looks like they basted the grey silk lining with black basting thread. This is the worst work I have ever seen. My father always bought his suits from Brooks Brothers and Nordstroms and never once for an alteration, nor suit fitting have I seen this kind of disaster. Puckering, literally line stitching on the outside of the suit. The lady tells me she explained this to my son, and he agreed. I'm thinking like hell you did. My son knows exactly what a suit coat that has been professionally altered and repaired should look like. I'm horrified that they tried pulling this off. I realize this sounds pretentious but I'm making a point that just because someone looks casual and young does not mean they do not know what's what. I'm tired of seeing businesses trying to cheat people out of quality work because they assume the person is either young or ignorant. Not everyone needs to show their hand, and if this is their best work, may God help them. The pictures and video give a better idea to their "Professional & Quality" work, that they stand by. Bottom line, If this was not something they were able to fix they should have stated so. I'm not usually this worked up, I'm just stunned that a business would try and pull this off. Alterations prices are supposed to be posted , I do not believe I saw any prices postsed. Review pictures Answer to response: Lines are one thing this is a puckering mess. The holes were not even close to that big, and they should have been sewn from the underside not on top. This is a jimmy rigged mess! read more

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I'm not one to leave bad yelp reviews because I don't like doing this to small businesses but my experience here was SO BAD that I have to do this. I've been here a few times and the gentleman who usually helps out is very nice. The lady that is there is rude as hell. I got my outfit altered. I even showed the gentleman the little rip inside the pants that needed to be taken care of. I pick up the outfit. It looks great with NO RIPS. They charged me a 180 for the dry cleaning and alternation which was steep but I let it go. As soon as I put the pants on, they rip again. I took the pants back in and the lady is trying to argue with me over how they never charged to fix the rip in the first place so why would they fix it now for free? I'm sorry but I didn't go through the whole summary of what I paid for when I paid the 180. I just paid it and the lady knows this because she was the one in store that day when I paid. The original rip was supposed to be sewn in correctly. It clearly wasn't. And here she is arguing that she wants to charge me 12 dollars more when I've already paid 180. It's mind blowing to me that she doesn't have an ounce of customer service skill. If they didn't charge the original fix, how is that my fault? All I was told was to pay 180 which I did! And now to fix a tiny rip, she had a major attitude. I know customers aren't always right and I run a small business too but this is penny pinching at its worst. Take your alterations elsewhere. They're very expensive and the lady is RUDE. If I get a response that explains why she's rude, I might change my review because I hate giving bad reviews to small businesses. read more

Lucy's Cleaners - I was charged 28 for a zipper alteration and another 58 when there was only one zipper in the outfit. - Dry Cleaning Near Me - Glendora, California

Ive gotten my husband's suits dry cleaned and pressed here multiple times, and I recently brought a delicate dress with a pleated detail in for cleaning. It had tree sap all over it from sitting at an Oregon wedding. It stains easily even with just water, so I was scared of what the result would be, but Lucy's came through! The dress looks as good if not better than the day I bought it! All for a reasonable price, especially with how much most places charge nowadays. read more

Very professional and always provide their service in a timely manner. I have taken clothing, motorcycle jackets and blankets here. All have turned out great! Happy to support this small business read more

I took in some drycleaning and was very pleased at the work done. Friendly service and they recycle their hangers which I love !!

I have been customer for 3 years, but I feel prices have gone up last year multiple times. I try to support local businesses, but now it's just too overpriced. read more

I recently started taking my dry cleaners to Lucy's in Glendora and I have nothing buy wonderful things to say about them. The prices are pretty good and it's a very quick turn around. The staff is very friendly and warm. I recently had some tailoring done to a few items and I was very pleased the wirh outcome. read more

Rosie was an amazing help ! Service was perfect. She helped me with a hiccup, fixed it by hand. Thank you!! read more

Lucy's Cleaners - Dry Cleaning Near Me - Glendora, California

I needed my suit and shirt cleaned & pressed for a wedding, so I brought it to Lucy's Cleaners. They were nice, efficient & did a good job with my clothes. I recommend this place! read more

Lady at the front was very rude when i asked her questions she was questioning if i can afford it. Immediately left felt like that lady didn't want business. read more

Overpriced. Don't bother even calling this place for a quote because they won't honor it in the store without explanation. Also so uncomfortably hot inside, I feel bad for the workers here. read more

I had my wedding dress dry cleaned here and they did an amazing job with a quick turnover!

The people there are very friendly and so sweet,the service is great. I bring all my alterations to them and the quality of the work is very good. I have not had any issues with any of my alterations.The cleaning is great also . So is if you need alterations done give them a try.Oh and the price is not to bad either read more

Great customer service, flexible with last minute request. Pricing is reasonable. Takes apple pay which is a plus when you dont have cash on you. read more

They did a great job on my sheep.Skin would highly recommend them for jobs like this absolutely. read more

Lucy's Cleaners - I had my sheep skin pelt sent out by lucy's and they did a phenomenal job, taking care of it and cleaning it to the hilt. - Dry Cleaning Near Me - Glendora, California

I highly recommend using Lucy's for all your dry cleaning and alterations needs! We had a rush on a suit coat for a wedding which they took care of easily. Additionally, I had accidentally washed a shirt that needed to be dry cleaned. I was worried I had ruined it but they were able to fix it, no problems! Great service!! read more

So impressed with this business. We took our schools mascot uniform there for some repairs. Not only did they do a great job on the repair it was done incredibly quickly. I highly recommend them for not only your basic needs but also more complicated situations. read more

They did an excellent job on sewing patches we bought for our dodger World Series jerseys

I reached out to Lucy's Cleaners to see if they could add some ruching to my bathing suits and they did not disappoint! They turned out just as I requested. I will definitely be back to bring some more bathing suits to be done. If you need alterations, this is the place read more

Great service! Brought in a few items that I needed an urgent rush on. So friendly, so helpful. In addition to my cleaning and pressing I had a pair of slacks hemmed. They did an amazing job. Thank you!! read more

Lady upcharged me, made me wait an extra two hours after promised original wait time. Edit: In response to owners response; I came to pick up my items at 1:53PM when the ticket said 2PM (ticket did NOT say 'anytime after 2', it said 2PM. read more

Rosie was of great help when I needed to get my uniforms cleaned and pressed. She is always welcoming and helpful. This cleaners location is always my go to. read more

I took two items in that had the longer length curve in the front and back. I wanted them to cut the hem straight all the way around eliminating the curve. I called to confirm the instructions were clear. They did not hem straight across, they hemmed it and kept the front and back curve. I was told they were cut straight across, trusted their word, paid $60.00, got them home to find out what I wanted was not done. I'm not sure they even touched one of the blouses. So disappointed. read more

Excellent service and friendly staff. The gentleman that works the front desk created me with a smile and was very helpful.

I didn't catch his name but the man at the front was very helpful! I got 2 of my dresses dry cleaned here and it was quick and easy. Prices aren't bad and my dresses look beautiful ! read more

Very fast service, they did a wonderful job on Heming my pants! Also, also the service was very friendly.

Service, quality, and speed are incredible. I've have all my family's alterations done here. I wouldn't think of taking anything I cared about anywhere else. They know my name and always great me with a smile! I love my neighborhood cleaners!!!! read more

Lawrence is heaven sent! Will definitely go back and refer my friends to come here. Reasonable price and quality service!