A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

We are really pleased with Husser and the technician who cleaned our windows. Getting a quote and…read morescheduling was super easy. They communicate well. The responses to text messages and emails were prompt. The technician showed up on time. He was thorough with the actual cleaning. Our windows look great.

Needed gutters cleaned on my 80yo Seattle house. Unlike some outfits I've used in past, they…read morelistened to my concerns about NOT flushing stuff into my downspouts and not getting on the roof. Harrison arrived as scheduled with the various ladders needed and moved methodically around the house, cleaning out stuff by hand and blower in places where shingles overlapped the gutter. He cleaned up nicely afterward and was overall pleasant and efficient to deal with. Reminded me the Men With Kilts outfit that was also great, but no longer in business. Price was very reasonable and I expect to use Husser next winter too.

Crystal Clear has now serviced my gutters and roof 2 times now and has done a great job! Jesse is…read morereliable, friendly, just a great service all around. The prices are reasonable. I'd recommend this company to everyone. Having bad experience from AA for over 5 years I should have switched long time ago.

Great service at a reasonable price. Highly recommend. He cleaned some windows in and out, and a…read morecouple gutters.

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

My neighbor used this service for gutter and window cleaning and seemed to do a nice job. I…read morerequested gutter cleaning only. No other services. They came at a time I was driving to a dentist appointment. They called to say they were there, approached my husband who was home and he forgot what service we needed. They sold him on additional mold service on our roof I didn't want. He said yes so the bill went from $250 to over $400 which I had not planned on. They did try to call/message me but I was driving and I could not return the message/call. All worked out and they did a good job. Pros: they are good at communicating and won't do an additional service unless you ok it. Did a great job and techs are friendly. They have a website to book your appt as well as call. Cons: They keep your credit card on file. Make sure to take it off if you're not sure you'll use the service again. Make sure you are available to communicate your needs.

Called and got a reasonable quote the next day. He was prompt and efficient. He went above and…read morebeyond to ensure the gutters were clean and worked properly. We were well satisfied. He cleaned the gutters and did a repair on a portion of the gutter that was not draining properly. He cleared the drain pipe and lowered the end of the gutter section to drain more efficiently.

Jose did all the work diligently. Price quoted was pretty reasonable. He also went above and beyond…read morein making sure all the windows & screens were super clean and shiny.

These folks did great work. Fast and efficient. Even though it was cold and raining, they worked…read morethoroughly. They took pictures of before and after by special request. They even let us know about a couple of places that had rusted on the gutters and were dripping water on the path. This is our second experience with this company and we will be using them again next time. Reasonable prices too. Recommended!

I used Crystal Panes for many years for roof cleaning, gutter cleaning and moss treatment. The last…read morefew years I had not seen evidence of moss treatment (usually the white powder was visible) even though I was charged $300-400 each time for moss treatment. In addition, the moss was not dying. I brought this to their attention each time, and was assured that they use a spray treatment now due to the pitch of my roof. But each year, more moss grew. Finally this last year I contacted them to schedule service, now needing moss removal in addition to treatment. They ghosted me. I had been a customer for ~10 years. I found another company that did a much better job.

This was the fastest most reasonably priced service. And they did their service so fast!!…read moreThey were so friendly and they loved our dog! I will absolutely use them again.

Excellent pressure washing! We had some small areas that needed to be prepped for seal coating, The…read moretechnician, I think it was Justin, did a thorough job of removing every bit of moss and debris from those areas.

As a first-time user of the service, I was happy with the level of communication and the courtesy…read moreafforded me during the interactions with the main office and with the workers onsite. I arranged to have the screens, windows, and gutters cleaned and later added in the window frame, both inside and outside. A very good job was performed. While working inside, the staff took their shoes off and were very quiet and respectful of our home. The pictures provided once a job was finished helped greatly. As a customer having a window cleaning, go ahead and have the frames inside and out cleaned. The dirt accumulated on the frame is worth eliminating up front. There is no question that I would use the service again. The gutters and windows looked like new when the job was finished.

Great service clearing our gutters. Timely, communicative and shared before and after photos. Thank…read moreyou!

Very professional courteous service overall. Would highly recommend to anyone in need of pressure…read morewashing services. I had a long driveway/carport covered in moss/mold and Number One Exteriors got rid of it all. Thank you!

Austin and his team spent the whole day at my house pressure washing around my house. The prompt…read morearrival, friendliness, attention to detail, the careful handling of my pots and furniture, the thoroughness, and the arduous clean up afterwards, you really shouldn't go with anyone else. I'm super picky with high standards and once again, exceptional work!

Wow! I am simply amazed by the impressive job our tech Israel did with the cleaning and moss…read moreremoval on the roof of our house. Israel was prompt, professional, and quick. He went above and beyond with the cleanup of debris afterwards and exceeded my expectations of excellent customer service. Isabel the office coordinator who helped me get a quote and set up the appointment over the phone was also wonderful to work with and very professional keeping in close contact with updates of the appointment and arrival of the tech. Simple Joy was super affordable, well worth the money and great value. Thank you to your whole team!

I've happily had Simple Joy out three times over the past seven or so years to remove moss from our…read morecottage roof, and they've always done a great job. The person handling the appointments is prompt in responding, and the various moss-removal people who have come out are always on time within the parameters set (a half hour on either side of the appointment time).