Wally, Nancy and Gus (their dog) are amazing. So friendly…read more Wally's breakfasts were the favorite part of my day!

Outstanding people to do business with! Needed a custom glass top for a very expensive Amish desk…read moreI recently inherited. Stopped by Magnolia Glass on a Saturday when I drove by and noticed their shop doors open. Robert let me know that they were actually closed during the weekend but welcomed me inside and took my order anyway! Three days later, my custom glass top was ready for pickup and it fits perfectly! Highly recommend Magnolia Glass as it's so refreshing to receive great customer service like this!! 5 stars!

VAP Glass responded immediately to a request to fix a broken window. They came out same day with…read morequote and returned next day to replace the broken glass for me.. Great service by Alfredo.

Alfredo did an excellent job adjusting my frameless shower door. He was communicative and arrived…read moreon time. I highly recommend him!

great place and work. Bradley was great to work with overall, but great pricing and install work. I…read morewould highly recommend !,

So pleased with Highsmith! Rudy was great to work with, order was available quickly and when I had…read morea slight hiccup, they were able to take care of my issue quickly.

AMAZING CUSTOMER SERVICE!!! seriously if you need any work done these guys are the one to call ,…read moreresponds fast , reasonable rates , everyone i spoke too was so friendly and got out to me within a day best service around h-town hands down

Amazing company and customer service! Quickest response time of the four companies I called. He was…read moreout the same day and had a new window in the next. This included ordering the custom glass. Thoroughly impressed. Chief glass will be my go to glass repair from now on.

The experience with Firebird Glass was great and professional. They are well priced for the job…read morethey have to do. We will be using them again for any future issues. Thank you Firebird!

I called several window replacement businesses and they all recommended this place. The service and…read morerespond time by this company was great. Mr. Lopez that came out to my place was very diligent and knowledgeable about his craft. The price for replacing 3 pieces of glass feels kind of pricey, but due to the scarcity of specialty it was worth every dime.

These guys were great. I took in an old door from a family home before it got demolished and…read morewanted to repurpose it with mirrors on the inset panels and hooks so you could hang it on the wall and use it for a coat hanger. I dropped the door off with Spring Glass and mirrors with some very specific instructions so as to not permanently damage the door if I ever wanted to take the mirrors off one day. They nailed it. All the glass mirrors were custom cut to an exact fit and I was very happy with the results. They were also very helpful in helping me pick what I wanted as I didn't know pricing on anything and had a few different ideas that they helped me sort through.

Great company! Their customer service reminds me of a mom and pop type place but their facilities…read moreare quite large. They re-cut a piece of glass I measured wrong without issue also. Competitively priced and will definitely use them in the future.

EXCELLENT company! I needed the glass replaced on two windows in my home and contacted Glass World…read morefor an estimate. A very nice lady scheduled a time that worked best for me. A professional and friendly man measured the windows and gave me the estimate and an approximate time frame when the glass would be ready to install. The glass was ready ahead of the given time frame! Awesome!! Two guys came out and replaced the glass, cleaned up any mess made, and did so quickly and efficiently. I had called other companies prior to contacting Glass World and was frustrated and disappointed as others either were not interested in providing service in my area or were much more expensive AND charged to do an estimate. I'm so happy with Glass World!! They are my go to company now for any future glass needs!

DO NOT TRUST THIS BUSINESS! Had an in home estimate for bathroom glass from Jeff. Quoted me in…read morewriting! Called them 5 days later and said to proceed with work and was told the quote increased $1000. WHAT?! I asked why. No explanation whatsoever. This guy is unscrupulous. Whatever happened to treating customers honestly and fairly?! They're not the only glass business around and with business ethics like that they should be out of business.

Everything from picking doors to install. Everyone is down to earth and professional.read more

This is a warning to future homeowners looking for new doors: We don't want you to make the same…read moremistakes that we made by selecting Castle Doors as your door contractor. Chapter: 3 It is now mid-October of 2025, when I noticed the caulking that was applied in April of 2025, began to fail. On October 23, 2025, photographs were taken and sent via email to both the Owner and the Operations Manager for their assessment. There was no response from Castle Door regarding this matter. On October 28, 2025, I telephoned Castle Doors and spoke with the Operations Manager regarding the correspondence that was sent on October 23, 2025. I was informed that they didn't receive my correspondence on October 23, 2025. During our brief telephone conversation, the Operations Manager stated that he would need to research this and get back to me. Later that afternoon, I received a response from the Operations Manager informing me that this is a normal condition, that this was an aesthetic issue. I indicated that this is not normal and that his response was not acceptable. He agreed to research this further and get back to me. On October 31, 2025, I telephoned their Operation Manager for an update. Again, I was told this condition was normal. I informed him that the door assembly and trim in place prior to Castle Doors installation was painted black in 2016 and there no issues with either the caulking or paint. I sent an email to both the Owner and Operations Manager requesting that Castle Doors provide me with the product name and product number for the caulking and paint that was used. I received an email from the Owner indicating the paint is peeling off the caulking. He indicated they were willing to address this issue by using new black caulking, which will not be painted. I was also informed that anything painted black with full sun exposure was going to be problematic. On November 10, 2025, email correspondence was sent to the Owner of Castle Doors stating that as a professional, this should have been addressed prior to caulking and painting. It amazes me that this determination could be made by looking at photos and not performing a site visit. They indicated that they are willing to address this issue by using new black caulk, without paint. But did not provide the process of how this repair was to be made. In this email, I asked for the following items to be addressed: 1. Have a Sherwin-Williams representative perform a visit the site and examine the caulking and paint and provide a method of repair. 2. Provide both the product names and product numbers for the caulking and paint used. 3. Provide me with a current Certificate of Insurance from Castle Doors prior to any work being performed. On December 8, 2025, email correspondence was issued to the Owner of Castle Doors stating that it had been weeks since my last email requesting Castle Doors repair method for the caulking/paint issues that have occurred on our entry doors, as well as a current Certificate of Insurance from Castle Doors. I asked them to provide this documentation ASAP, so that this work could be scheduled and corrected. A response was provided by the Owner indicating that in his email dated October 31, 2025, requesting confirmation that we wanted Castle Door to proceed with new black caulking. "If you want Castle Doors to proceed, we will schedule this work when we can, making sure the weather is appropriate for caulking". Correspondence was resent asking that Castle Doors provide me with the documentation requested. Upon reviewing the repair method and your Certificate of Insurance, we would be able to schedule this repair using the black caulking. The Owner responded within four minutes of my request stating that "we did not require insurance documentation when Castle Doors installed these doors, so we will not provide that information now". If you choose to use this company, please be sure to get a current certificate of insurance. I asked the owner how he intended to remove what was currently in place and rectify it with new black caulking. Castle Doors response was "there's not much explanation to give". We will use hand tools to remove the existing caulking, and then apply the new, black caulking. I asked that Castle Doors schedule this work ASAP. On December 10, 2025, I received correspondence from Castle Doors stating that it would likely have to be after the first of the year, as we will need it to be a day with temperatures over 50 degrees. Chapter: 4 to follow.