I scheduled with metro towing between 3pm and 8pm to be picked up after selling my car on Peddle. I…read moregot a call at 1130 in the morning asking if I would be ready. I was at work so could not be present, but was told they would come back later in the day. I called their office at 5:30pm for a potential ETA, and the receptionist did not know about my tow. She finally located my tow appointment and told me to wait for a call. After waiting in my apartment all evening not able to get my errands done, I finally called metro towing again. Was not able to get in touch so had to call Peddle customer service. Peddle customer service also could not get in touch. I rescheduled for the following day, but after looking at these reviews I'm just going to cancel and ask for a different company. Peddle should not work this towing company it makes them look bad.

Scheduled a junk pick up 3 times and they never showed up and never called. When I called to follow…read moreup I was told they would message the driver and have him call me and I never heard. Absolutely awful

Friendly to work with and very efficient. They made a bad situation much painless than most.read more

I got towed for triple a and the guy Erick he was in truck 204.. helped me and did a excellent…read morejob.. he was so nice and respectful and helpful told me what I needed to get my car back to running right I did what he said and now my cars running good no issues and I didn't spend a whole bunch of money at the dealership or a mechanic shop! Thank you Erick thank you MJS and thank you triple a!!

They are a predatory towing company. They trash your car and tell you that it wasn't them. Then…read morethey like to make threats over the phone on top of that. This place is nothing but a chop shop!!!!!

Super shady business, they only accept cash and they make up prices. They also refused to tell us a…read moreprice until we got there. 185$ for a single night after my car was towed from my apartment complex despite having a resident sticker. They are required to take a photo before towing to prove there's not sticker and they failed to do that. Absolute scum of the earth running a mob style business and preying on poor folks during the holidays.

I was stuck in a McDonald's parking lot endlessly waiting for my insurance company's roadside…read moreassistance to come. I had my dog with me and a very sudden flat tire. Fortunately I saw a Parkway towtruck come into the parking lot. The nicest guy ever! Even though he had ordered dinner he stopped to help me. After a four hour unacceptable chaotic experience with my insurance company "provider" he had me on the road in no time. Since my insurance company will reimburse me for the mess up, it all worked out. I highly recommend that you call Parkway Towing for your disablement needs.

Horrible. Unapologetic. Overpriced. Never Ever Go With Them!!…read more I Yelp'd to find a good towing company for a saturday job from UMass to Cambridge - $150 worth of work for a company. Open & shut deal. They were 1-hr 30 minutes late. Traffic, emergencies, other issues come up. I understand to an extent. But when I called to ask for a status, I simply COULD NOT BELIEVE what happened... I dialed

So so helpful, my truck needed to be towed and it was in a difficult location and instead of giving…read moreup the driver continued until he was able to get it out with no problem and no complaints. Very pleasant, very professional and affordable.

From the owner: If it fits it ships. Quality towing services read more

I am BLOWN away with the quality and service I received from Surpreme! Even through all the…read moreunsteady environment from the automotive strikes , Surpreme was able to deliver a spectacular product. They kept me updated regularly and the repairs look like the car came straight from the factory. Not to mention they returned my Car to my house because I had been under the weather... and it was immaculate ( inside and out)! I finally have found a real auto body shop!. I had to add to this review. I brought another car in to have the tailgate and rear wiper fixed - I had another local place give me a quote to fix it ( my garaged closed on it) they quoted me over $2,100. (They were fixing other things under warranty anyway). Needless to say I didn't accept their quote and brought it over to Mike at Supreme. 350$ later it was fix PERFECTLY. They are so incredibly fair with their pricing. I can't say enough about this place. Here is a quick pic

My Maserati was rear ended in a freak accident inside a car wash tunnel. The car was drivable so…read morethe folks at Supreme ordered the new Bumper and called me as soon as it was in. The repair was completed in less than a week and I was picked up at the shop by the rental company and able to drop the rental at Supreme. Mike and the team were outstanding and my repair was perfect. The car looked like new upon completion.

I have to say that my recent experience with Always Open Towing was excellent. Billy was very…read morehelpful after an accident and went out of his way to get my car over to my repair shop quickly and totally fair price. I was nervous after reading a couple of reviews but my experience was great! Thanks Billy for your help!

I'm extremely disappointed with my experience with Always Towing, specifically with Kenny, the…read moreowner's oldest son. His behavior on the phone was unnecessarily argumentative, disrespectful, and completely unprofessional. The issue itself was simple: payment information was being given over the phone. The card numbers had to be repeated several times, and Kenny was still having difficulty catching them, even telling his coworker to slow down. Somehow, instead of simply handling the transaction professionally, he became frustrated and argumentative. At one point, he basically said he didn't have to take my money and could hang up. Luckily I was helping my nephew because I would have not paid nothing and paid another tow company with honor. That attitude is unacceptable when you work in a customer facing business. Customers should not have to deal with someone becoming disrespectful because they're frustrated while doing their own job. Even when a customer is difficult or there is a misunderstanding, professionalism means knowing how to communicate, control your attitude, and de-escalate a situation not make it worse. What makes this even more disappointing is that Kenny is the owner's son. Whether he realizes it or not, the way he treats customers reflects directly on his father and his little brother Clyde Jr Always Towing. Being related to the owner shouldn't mean you get to speak to customers however you want. If you don't want to dispatch, take payments, answer phones, or deal with customers all day, then customer service may not be the right job for you even if it's your father's company. A business cannot expect to grow and maintain a good reputation when customers are treated with disrespect. People deserve basic respect. You never know who you're speaking to someone's wife, daughter, mother, or niece. Watch how you speak to people. You can be firm and still be professional. Unfortunately, based on the way this situation was handled, I cannot recommend Always Towing. The lack of professionalism and customer service completely overshadowed what should have been a simple transaction.

Came quickly! Were very helpful and responsive. And for a great price! I'm very glad they were the…read moretow truck near me!

Christian and his brother JJ were helpful and responsive, and when it turned out that my daughter…read morehad already engaged another tow company, they were very gracious.