I was having a rough experience with a U Haul trailer I'd rented for a long move, and after determining it was faulty, I gave their help line a call. They ended up sending Mario from Stoneham Towing out to look at it. I could not be happier with his service, WAY above and beyond the call of duty. He not only fixed the stupid trailer, but he helped my wife and I secure it to the truck and get our car properly stowed on it. U Haul makes that process sound easy, but it took easily an hour and a half, and Mario was exceedingly polite, friendly, and knowledgeable throughout. Did I mention he didn't need to do any of this? He was there to fix the trailer and go, but he stayed with us and took incredibly good care of us. Didn't charge us a cent (he does get paid by U Haul for coming out, but he billed it in such a way that there was no cost to us). We were on our way to Michigan and he called later to see how our trip was going. Just amazingly kind, with great service. If I'm ever in Massachusetts again and need some help, I won't hesitate to call him. read more

Quick friendly and accurate thanks I'm from Texas and all it took was a phone call they did everything and provided pictures payment system was super easy if I ever need something moved I know I can call them i almost flew out there from Houston glad they took care of it read more

Excellent service and on time! Joel was very helpful getting my vehicle towed with care!

My car broke down on the worst intersection all of Boston. The 128/93 clover leaf. Yes I was reason you were all late today for work. I was able to safely get off the highway, and get to a safe area. thank God. I used my Yelp app to find Stoneham Towing -which had 2- 5 star reviews. Jeff came to my rescue and hooked me up and towed my ass back to NH. $240 bucks! Good deal! - He was also decent, friendly, and personable. I would call them again and would def recommend. read more

Stoneham Towing - Towing Near Me - Stoneham, Massachusetts

I've been rescued from my driveway twice now by the same man, who is incredibly friendly and helpful. HOPING I don't need them again anytime soon, but this is the only place I'll call for help! read more

All good. Friendly, reasonable price, explained and confirmed drop off destination. I would use them again if needed. read more

Stoneham Towing - Away she goes... - Towing Near Me - Stoneham, Massachusetts

Their staff is awesome, kind and courteous. They towed my car out of an accident scene. The gentleman who showed up was super friendly. When I went to their lot to take out my belongings (car was totaled) - the staff was helpful. I feel as though it's rare to have a great experience with a towing company. They were awesome. Theses guys are an A+. read more

I received prompt and excellent service when I needed emergency towing. Stonham Towing delivered. Edgar was the tow truck driver who assisted me. He was both professional and courteous. January 24, 2022. Sincerely, Peter Prins Stoneham, MA read more

I agree with all the other reviewers here. After another towing company left me waiting over an hour, I called Stoneham towing and guy that came out was super nice and very professional. I think his name was Paul, or Brian. Anyways, great guy. I told him I wanted to learn how to change a tire myself in case I ever needed to, and he gave me a mini lesson. And, Stoneham Towing charged $25 less than what the other guys wanted to charge me. Just fantastic! read more

After getting the brushoff from another towing company connected to AAA, we called Stoneham Towing to rescue my car - it was 6 car lengths and 2 stories down our steep driveway, stuck just where it turns into our back yard. The snow and slush had frozen over, and we couldn't drive the car up. They arrived less than 20 minutes after we called, the driver was very friendly, very kind, and pulled the car out with a very long wench within another 20 minutes. AND, the charge was VERY reasonable, too. I hope I don't need a tow truck any time soon, but I'd call these guys in a heartbeat if I do. read more

We had an unusual piece of equipment to move the following morning. Called at 10:30 pm the night before, spoke to a live person (no answering service or voicemail) and easily confirmed that they had the right truck and could help us when we needed it. We called back in the morning when we were ready and they arrived within 15 min. It was a very unique job that we expected to take well over an hour but the driver arrived enthusiastic, ready, willing and equipped to get it done. Job was done quickly and efficiently and at a very fair price. Towing a vehicle will be a piece of cake for these guys, ok HIGHLY RECOMMENDED! read more

Stoneham Towing - Monkey Mayhem heading home from The Stone Zoo! - Towing Near Me - Stoneham, Massachusetts

To say that Mario and Stoneham Towing is a life-saver, is an understatement! After roadside assistance wasted 4 hours of my time, I called Mario. I explained the bizarre predicament (car rolled down driveway and down a few stairs), he came over within 20 min and with professionalism and care, got my car out. He also made suggestions on pictures to take for insurance purposes and helped me diagnose why the car rolled.....literally a life saver. He will always be the one I call next time if I ever need help! read more

The owner picked up the phone on the first ring. He was personable, knowledgeable, prompt, and efficient on site. He was even kind enough to guide me to a local place that could easily fix my car on a Sunday after he jumped started it. It took me 20 min after seeing him to complete the job! If you find yourself in the unfortunate situation of a car breakdown and your roadside assistance coordinated tow company isn't showing up or are hours late, do not hesitate to contact Stoneham Towing. read more

First time reviewing my husbands truck was broken down he is deaf so I was involved Excellent service polite professional prompt Affordable came with 15 minutes of call & @ 6:30 Would definitely recommend them read more

I needed a storage container moved that had been in place for 20 or so years. Tree roots had bound it down, but Jeff still said "No problem". Ten minutes later, job was done. He arrived at the site 15 minutes after the original phone call. Very professional. read more

We have used Stoneham towing twice they were very good and more importantly HONEST . They gave a tow quote on the phone that was cheaper then when they towed the car and with a phone call, personally RETURNED the overcharge with an apology for the mishap and without a big back and forth denial. Handled professionally. word of mouth is yr biggest advertisement. read more

DG liked it... He picked up a nail. how funny is that. Most likely from all the reviews he gave...

Stoneham Towing to the rescue! After waiting nearly 90 minutes for my insurance companies roadside assistance to show up, I gave up and called Stoneham Towing. Jeff came to my rescue within 15 minutes. Excellent polite service. Highly recommend. read more

Called at 8:15 this am and they were at my house (during rush hour) in about 30 min. They were very professional and took great care of my car as they towed it to the dealership. Highly recommend! read more

Absolutely excellent service. I broke down on Rte 28 in Stoneham this morning (car = dead, like way dead). I called up Stoneham Towing and they sent a tow truck out literally within five minutes, and I had it towed to their repair shop. The manager (potentially owner, I'm not sure) was really helpful, and called me a cab so I could get to work. I repeatedly let him know that I HAD to have the car back on the same day, and he delivered... three hours later, my car was good to go! Super-efficient, super nice guys. I recommend them heartily. read more

Came exactly when they said they would with no surprises. The driver was professional and the pricing was in line with other competitors. They had the correct equipment to do my job and would recommend them read more

I had an issue with my car this morning in Medford and it needed to be towed to the dealer in Reading. Not being familiar with any local towing companies, I asked the dealer if they work with any companies and they said they always use Stoneham Towing so I called them. I explained my issue to the fellow who answered. He listened and was very courteous. He said that since it was raining they were very busy but he would have someone there in about an hour. Sure enough, in just over an hour they showed up. The tow truck drive I only know by his initials on the receipt - "MM". He was very nice and immediately got to work on getting my car hooked up. He said I could wait in the truck and I could come along for the ride. We were on the road in short order. We had a pleasant conversation on the way. He dropped me off, took the car to wherever the service people wanted it and then game back and we settled the bill for what I thought was a very reasonable price. I could not have been happier with the experience and I unequivocally highly recommend Stoneham Towing to anyone. Thank you. read more

i picked up a nail on my way home from work i live across the street from the tow yard and jeff fixed the tire took him ten mins and i was on my way. Did i mention that is was after hours and everyone had gone home. This is one high class towing establishment and i will be calling him next time. read more

Our rented car broke down in the middle of Winchester, and the car company spent almost one hour to find a towing company until they called Stoneham Towing. They respond immediately, arrived in time, and the driver is very professional and nice! Thanking you for coming to rescue us! read more

Best service I have ever had from a towing service. These guys are friendly, respectful, smart, honest and responsive. Have used them twice and both times they were fantastic. Recently they came to help me and got my car started when they could have just towed it and charged me more. They gave me great advice for buying a new battery - everything they said was spot on. read more

Came out on a Sunday, within 15 minutes of calling! Super reasonable charge, friendly guys. Highly recommend!!

After 7 hours waiting on AAA only to be told they couldnt get my car, I called these guys. Sunday evening, coldest day of the year so far. They had someone on route in less than 20 mins. Friendly, polite and professional. read more

I sent an email to have a car towed that I bought on Craigslist; Jeff (the owner) responded quickly with a quote of $90.00. Thinking that was reasonable, I called them the next day to have my car towed and I was told that it was $100.00 by the dispatcher on the phone. Figuring that Jeff was not there and it was only 10% above the quote, I went along with it. The guy came very quickly and was very courteous and professional. I received a call from Jeff a few days later, stating that he was going through the records and he saw that I was billed $100.00, when he quoted $90.00. I told him that I just went along with the price I was given over the phone, being so close to the $90.00. Jeff stated his employees do not have access to the email and that they would not have known that he quoted $90.00 and that with the distance they towed me, they were going off of the price they usually charge. He then stated that he was going to honor the $90.00 quote that he gave me, and he would refund my card $10.00....Wow, not my businesses would take the time to do that. I was impressed. If you need roadside or towing assistance in the Stoneham area, I highly recommend Stoneham Towing. read more