Great experience overall!! Had every part I needed and staff was friendly and helpful. Would…read moredefinitely recommend to a friend. Salesman Mike Knuth helped me a lot.

That person at your front desk! I called at 9:59 this morning 7/31/26 and the first thing I heard…read morewas "your call is being recorded". Well if that's the case , she should have been removed from the call immediately! She is rude, talks over you, continually saying " how can I help you, how can I help you" over and over when I'm telling her the part that I need. She has no idea what I'm looking for. I questioned the location because there's multiple numbers for this ABC auto parts. She's constantly saying Riverdale, Riverdale, Riverdale and I still couldn't verify the number and address so after eight minutes of rudeness and over talking me I requested to speak to someone else and was told that someone else would call me back. The call ended at 10:07. I'm sure no one will call me back and if they do, I would definitely update this review. She is not hard to identify so someone should be coaching her especially if they want business. I know most places feel you lose one and get another one. Eventually you'll end up losing it all. I wouldn't recommend no one to this place. That's plenty of other places where you can go and spend your money and get treated better and remember your receptionist is the first line of contact so I see why they are the reviews are what they are.

Just went through today I've been there multiple times always had wonderful service with the…read moreemployees. But today two men were there an older man and a middle-aged man, and they were extremely rude when we asked where items were they ignored us and when we said we also made an online order. The guy went to the back and did not return when the other guy ended up helping us. He said this part is not returnable at all clarifying the statement we asked if it's not installed can we still return it? They said this part is nonrefundable because it is an electrical one. We said we understand that but if we don't install it, can we still return it then he said really again don't you understand and we said well if we don't install the part it's still brand new then he simply said well maybe you should go to another store and return it there. That's exactly why they have no employees there because they have a sign out that it says they need somebody to work there. These two are chasing people away from good jobs with their bad attitude lack of communication skills. The manager really needs to take a look at these two people train them properly and communication and customer service because what we have received there was absolutely deplorable.

Went in to store for a few little things I needed. Bought wiper blades, oil, oil filter and a cute…read morelittle air freshener. Was helped by a nice gentleman named Mark, who was not only very nice and respectful to me but also very patient since I know nothing about cars and he was able to help me out. He installed my wipers and even taught me how to do it for myself.I WILL be going back for all of my car part needs

I went in and the front desk worker was very rude. Refused to answer us when we greeted him and…read moreacted as if he didn't work there when we asked a question. If you go in don't go to "Anthony" he will honestly make you feel bad about going to this specific O'Reillys.

Lazy "customer service" rep told me to go to the dealer because he "didn't know how" to find the…read morecorrect tailgate handle for my truck. Pep boys, on the other hand, was very helpful. Won't be back to this place.

First time coming here. My car is getting quite up in age and it's the middle of winter and I was…read morereferred here by a friend to visit this location to buy and swap a battery. This store is smaller than most Advanced Auto places but the service here is outstanding. The associate John - Michael was really helpful while juggling phone calls and helping me out while even making time to install my battery with ease. Really great customer experience here! The rest of the staff here is great as well. Highly recommend this location amongst the others!

Came in looking for some headlights and Jose, an employee here, helped me find exactly what I…read moreneeded for my vehicle and even installed them for me. He was very knowledgeable and provided great customer service. I'd definitely recommend coming to this location for anyone having questions or concerns regarding their vehicle.

I've only been there once thus far but they were recommended by my primary mechanic for doing…read moreshocks and struts service. The price seemed just a bit high but I feel I got my money's worth. Also, they called a day or two later to check up on my satisfaction with their work which was an "extra touch" I appreciated.

I had problems with my truck within 24 hours after I picked it up. Called to speak to the a rep at…read morechicago driveline to see if they could assist with towing it back and assist with the fees. After paying them over 1700 dollars. They said no.I would not recommend this company at all. ​

Everyday averageauto parts purchases. Always helpful…read more****************************************************************************************************************************

I visited this O'Reilly location two days ago and had a very disappointing experience. A bald white…read moremale employee pointed me toward the wipers but refused to answer my questions or help with installation. His attitude felt dismissive, and it seemed like he treated me and my parents differently because of our skin color. I returned today to exchange the wipers and had a completely different experience -- a young woman with blue eyes and long blonde hair was extremely helpful and respectful. This store needs more employees like her and serious action taken regarding the behavior of the employee I encountered earlier.

I came to get bearing pressed into hub. It was done Expeditiously and also at a good price!read more

Open late and the cheapest parts you will find ANYWHERE. They don't carry everything a Pep Boys or…read moreother places would but if they don't have in stock and they carry it, it's there the next day.

This place is great! After calling 5 other places, they had my hubcaps in stock. Reasonable…read moreprices and Jim was very professional. Highly recommend!

My kid had someone steal the hub cat off of her new car, These people didn't have one in stock, but…read morehe got one for me in less than an hour, and for only $25.00, if I ever need a new cap again I won't even bother with anyone else.