This is my second auto purchased from Luxury Auto-Max . I had been looking around for a BMW but…read morewasn't quite seeing the one I wanted. Jason had a beautiful X-5 black on black on the lot that I really liked but when I went back it was sold that was disappointing, I was starting to think this might not happen then two weeks ago I road by the store and there it was a beautiful smoked gray 740I X-drive I told my wife that's the one I am going to own that spoke with Jason about the car. Did my diligence pull the car fax ,test drove it twice Jason even let me take the car to my mechanic to look it over. A lot of stores wont do that one I went back on a Friday and we got the deal done I even got a warranty for 3yrs which I was amazed do to the fact most warranty companies won't touch BMWs do to high repair cost . I couldn't be happier with both my purchases from Luxury Auto-Max thanks Jason for helping me get the cars I wanted 2nd time around amazing work

The bad reviews of Auto Luxury Max are all true. the good reviews must be family and friends. The…read more$499 inspection charge is a farse. The vehicle I purchased was not inspected but yet I was still charged the $499. Got the vehicle home, the next day it would not start. I had to get a jump. before I could get a jump, I had to purchase replacement parts because the hood would not stay up. So how did they do an inspection on the car if the hood was broken? Exactly!! Because they didn't do an inspection. If the inspection was done, they would have known the battery had low voltage and the hood needed replacement parts! Called Jason, he would not answer, I went back to the car lot to have his employee call, of course he answered for him. Jason assured me he would look into the battery situation and get me another one. I have not heard back from him. I'm not letting this go!!!! Do yourself a favor save yourself a headache and find someplace else to purchase your vehicle. I do not recommend 0/10. It is very bad business especially when you have poor communication and go back on your word.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I purchased a 2012 Honda accord about 8 years ago from Zack. When ever I have a question I call him…read moreand he is always very cordial and answers any question I might have When you purchase from him you become part of the family. It's been a great experience all these years and I highly recommend him. Extremely personable and professional. Thanks Zack.

In April of 2024 my mechanic told me my car needed to be junked. He then told me about college cars…read moreChicago. I went there that night and a few hours later I walked out with a new car. Zack was no hassle and made purchasing my vehicle with such ease. I will forever buy my vehicles with college cars Chicago

I recently purchased a 2022 Nissan Sentra SV, and received excellent service from Enterprise Car…read moreSales in Orland Hills, IL. My consultant was Patrick Coleman, and the Area Car Sales Manager was Mahesh Varad. Both gentlemen really went the extra mile in assisting me in this purchase. The dealership is on 159th Street and closer to LaGrange Road than to Harlem Avenue. They are on the south side of the street and have two entrances/exits into and out of the dealership. I believe it may have been a former Hertz dealership but I cannot confirm this. Enterprise Car Sales is recommended.

I just bought 2023 Hyundai Santa Fe. I can back to Enterprise Sales because I went to the one on…read moreWestern on the Northside there for my 2018 Rogue wasn't going in there for this vehicle was met with Vince who I say was very nice then the General Manager Mahesh introduced himself which I was surprised & overwhelmed at 1st. I wasn't sure I wanted to go with a Hyundai. I was sad & felt rushed into needing a car seeing that they knew were were in an accident of no fault of ours. I needed to think if this was my only option & of course I didn't want another car payment seeing that I was almost done with the Rogue. Well I was disappointed a couple weeks later that we just noticed & they did not disclose that the back window was replaced. We noticed glass broken on the inside of the back where the door closes. We checked the window the back lights & nothing broke. You can hear the glass as we open & close the back still inside. I called talked to the manager again expressing my upset. I understand that they only are concerned with motor & transmission. That is difficult not to miss though. Sad thing is I noticed the front windshield had a crack in it while there before the buying & manager was like oh go show her as I was reading the carfax report.vThey apparently filled that in. The manager was then he was like oh that is all cosmetic & to put my ipass in that area. Mind you it was down a bit from where that would go. I felt as if this was a brush off. I contacted them today & talk to the manager so hopefully this week i can get it cleaned out & vacuumed. I would have stopped in today but having PTSD from the other accident & didn't hear back right away I wanted to go home. Pictures coming.

*******Buyer Beware ****** This company has no ethics!!!…read moreThey sell unsafe vehicles to unsuspecting customers ! The frame on this truck was rotten away and they sold it anyway. When it was brought to their attention, the money was returned but the truck was put back on their lot for the next victim. Super Sketchy!!

Frankfort Auto Haus: Patient Customer, Zero Follow-Through…read more I did my homework; I knew my needs. Is this how the salesman treats all his new leads? I felt like a fool, a sucker in the end, relying on a person who couldn't quite comprehend. A $1,300 tax was charged, though I am tax-exempt. I called it a hiccup, but he made little attempt. He promised my registration would be handled with care, then he reneged on the temp plates with excuses in the air. Still waiting on my addendum bill of sale from two days ago, while the effort for the customer stays painfully low. He looked out for himself, perhaps out of his depth, and I'm left here waiting, but I'm not holding my breath.

Jim Faciana ! He is wonderful! I had him again fir my inspection and oil change. I have a 2007…read moreHighlander and he always looks out for me...even when he was supposed to go to lunch If Toyota better hope he never retires,he is the heart and soul of Toyota.

Do not buy any auto parts in this place..I would give this…read moreplace 0 rating. I bought a car battery and ordered it online but before I ordering i called parts dept Nick and said 9 of what I want was available and ready for pick up. I went there and Joseph Roncone said it's not available as I haven't finished my sentence yet.I told him I talked to Nick and double checked.He gave me a more expensive one and put on my receipt that I want a different one.He took my old battery without giving me a core refund and disappeared. Joseph appears to be uninterested on my opinion and what I have to say.Place like this loves ripping off people.I will never ever put my feet on this place.

I loved my truck. All I wanted to do was put mileage on it, but as soon as I drove past another…read moreRam...all I wanted to do was put miles on it. They guided me, they don't negotiate but they gave me an incredible deal on my trade in. I even asked them to keep an eye out for another car for the wife.

Purchased a Tesla model 3 from them and I love it! The process was super easy and the car sales men…read morewere honest.

This place is a great place to take your mobility van. My son drives a 2015 Honda Odyssey mobility…read morevan that needed all new break pads and rotors. They gave us a very fair price and completed it on time. They also were able to perform some ramp maintenance. Michael B. was our Express Advisor, and he was excellent at keeping us advised. He was very busy, but made us feel like we were a priority. Thank you!

I brought my 2001 mobility van to them for service on a leaking gas tank. They took two weeks and a…read morephone call from me to even get it in the shop to look at it. They claim to have done a smoke test and determined it was a bad filler into the tank, parts were scarce and come pick up the van while they wait for the part. This so far was going to cost me $980 so far. I drove the van for two months, making occasional calls to Paul in service dept to check on ordered part. He either wasn't in, he'd call back but never did or just plain ignored me. After 3 months of silence from them, I found a shop to look at the van. Turned out to be a bad seal and filler was fine. Total cost came to $350.00. I have never had such an unpleasant experience with a service department like this one at Bettenhausen. I'll never step foot in any of their dealerships again. Including when I'm ready to purchase a new $85,000 mobility van in around 8 months. I'll give my money to MobilityWorks. You blew it Bettenhausen!!