Towed our car 4/06/23 after being rear ended by another Illinois driver...so, we called the tower…read moreand they were more then happy to help with questions and gave us information, concerning the car. The car was our retirement vehicle, we used for travel and yes it was 20 yr old but bit we kept the car up, and only had 120,000 miles. But the car saved our grandchildren from major injury, 3 boys on their way to Mass...

I cannot believe I've never reviewed HeartBreak Towing?! They have helped us out with numerous…read moredifferent cars for different situations. This last time was getting my husband's classic Buick out to have some major service done after it sitting undriveable for 13? Yrs. They towed it in to the transmission place in Naperville. They were very careful! They're just great! Highly recommend!!

Excellent service both body work and mechanical issues. Ed is a great guy to deal with and a good…read morebusinessman. I also bought a car from him and any issues were immediately fixed. Their shop is much better than any ripoff dealership.

My brother bought a car from these blood suckers and just got fucked over So he doesn't learn he…read morewent back and looked a Nissan Altima and took it to Midas to get checked the 2001 checked with only having 99000 miles they gave him a laundry list of problems with this Fucken beater when my brother bought the car back and told them of all the problems they didn't believe Midas is lying they said You have been warned don't go there you will be sorry

I was working in the area and was looking for an oil change during my lunch break. Walked in to…read moreask if they had an opening and immediately felt in good hands as Steve moved somethings around to get my car in immediately. The service was excellent. The waiting room comfortable. More than anything Steve was a fair and honest person. Would be my new go to mechanic if I lived in the area.

Well what can I say Steve's a pretty good guy straight forward & doesn't like to waste your time…read more Very communicative, Time efficient, professional & quality service. This was A warranty job & they made it happen. I'd not only recommend these guys b/ if I'm not doing my own wrenching I'll be back... Thanks Again Guy's

I smashed my Prius Prime's rear bumper and light when backing up. I found Johnny''s Auto Body Shop…read moreonline. I never had such a great experience when it comes to Auto repair! Cesar told me, it will take 5 days to get it fixed, but they had it done in 21/2 days. A beautiful job, car looks like new. Cesar and crew are all very friendly and personable. I highly recommend them.

Best guys to do the work if insurance dissent cover the damage. They are great!!! Talk to Chuck…read more He's always willing to help.

Jose and his team took my car during a busy time right before the holiday. Jose was hopeful they…read morecould get it completed and DID. he called to give updates and was reasonably priced. They even cleaned up my car before my pickup. Thats great customer service! They deserve more staff over there!

I am writing this review not just to share a positive experience, but to thank a person who…read moreprovided incredible kindness and integrity during one of the most difficult times of my life. Since my mother's cancer diagnosis in June 2023, I've been struggling with anxiety and depression. In November 2025, after a stressful visit to the eye clinic (where I had to wait to put in my contact lenses), I was flustered and trying to navigate a confusing parking garage. In a moment of total frustration, I accidentally backed into a brick wall, severely damaging my car's rear end and tail light. Already emotionally and financially strained--in the middle of relocating from Chicago and waiting for relocation assistance--I was devastated. Other body shops quoted me around $7,000, which felt impossible. Then, I was referred to José Ramos by a friend from work (in custodial services). From the moment I met José, I felt a sense of relief. I explained my referral and my situation. He gave me a honest quote of around $5,000 and then gave me a game-changing offer: if I could find the parts myself, he would deduct the cost and, most importantly, the quote would not change. He promised no surprises. I found the parts, and José stayed true to his word in every way. He was not trying to take advantage; he was transparent, fair, and kind. In the end, I paid a total of $2,950.36--less than half of what others wanted. José is a blessing in disguise. He understood this accident happened at the worst possible time, and he treated me with respect and empathy, not just as a customer. He eased a huge burden during a period filled with worry about my mother, a cross-country move, and financial pressure. I cannot recommend José Ramos highly enough. If you need collision repair, please go to him. Don't hesitate. You will get exceptional, honest work from a manager who genuinely cares. Thank you, José, for your integrity and for being a bright spot when I needed it most.

Very reliable and honest. Great owners been around a long time have fixed multiple vehicles and…read morealways impressed and happy with outcome.

Had a scrape fixed on my 2020 Subaru Legacy. Bob's staff did a fantastic job with the repair and…read moresaved me some money to boot. Fantastic staff of wonderful and very caring people. Plus the interior of the car was spotless. Thanks to everyone at Bob's. I certainly will recommend your business not only for body repair but for automotive and engine repairs as well. Very professional company and staff. Kevin L

I had a horrible milk spill in my car, and the odor was terrible. He was booked for 2 weeks, but he…read moresqueezed me into his busy schedule, and he came through to rid my car of the putrid smell! I really appreciate his dedication to his job, serving customers, and delivering quality work. Thank you so much! I really appreciate your work & working with your busy schedule to come out and help me out!!!

Used this company before and the owner did an amazing job. I made another appointment and the owner…read moredidn't tell me he no longer works there full time. I show up and he has another guy working for him which is fine. The new guy went up on the price by $50. I was originally quoted $300. I agreed to pay the $350 and Was told that this guy has been detailing for 22 years yet my vehicle wasn't even half way detailed. All I can tell was the carpet was shampooed. Debris was still in my storage arm rest, my cup holder, my entire vehicle was smeared as if the wax wasn't all the way wiped on, water stains all over, sun visions still dirty, entire ceiling on vehicle still with debris. The guy who did the work texted me wanting me to come right away to get the vehicle as he was ready to leave at 2pm. Business hours state this place closes at 5pm. I told hike to leave the key in the car and I would get there asap. I also sent him a $50 tip via zelle and paid through zelle. I contacted the owner immediately and he told me the same guy would fix the issues next Monday which is a week later. I told him I was no longer comfortable with the employee and the Owner said to bring it back and he had one hour. No thank you, one hour to redo my entire car? no thanks. Asked for a partial refund and got the I'll send a check. Check still hasn't arrived 20 days later. Called yesterday and Owner said he's in Florida and hasn't had The time to write the check yet and he then blocked me.

Recently I had stopped in to inquire about a problem I was having with my vehicle....an issue my…read moredealer was not taking care of. To my surprise, after I explained the problem , it took only 2 minutes to find the problem ( my dealer had attempted 2 different occasions ) The General Manager Aaron Hanson was very helpful & polite, he made the repair within a matter of minutes & I was on my way ! They took care of an issue I had tried to get resolved by my dealer on more than one occasion. ( since the car is still under manufacturer warranty) I would highly recommend Tom & Ed's Autobody to anyone looking for a reliable body shop.

Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here