Service is terrible and Pizza is inconsistent Always a problem with your order when u go there.. read more

The recording before you get a rep to order says great service. You do NOT get great service. The person answering the phone has horrible customer service. She should not be answering the phone. My husband had to wait another 20 minutes and he ordered an hour in advance. The appetizers made my stomach hurt within an hour. I sent them for lunch with my husband and he said the same thing without me saying anything. The pizza was not cooked all the way. We got a deep dish and had to toast it in a pizza oven. We spent 40.00 and will never go back to this location. The pizza was the same way last time and we thought we would give it another try because we Love Giordano's deep dish. Hope this helps them make changes. read more

A couple of weeks ago the pizza I ordered was extremely salty. The manager placed a credit on my phone number for the pizza to be remade. When I ordered the pizza today (3/12/23), the manager on duty charged me the tax for the remake. The tax was not very much; however, I should not have been charged tax for a remake. Come on Giordano's; this is unacceptable. Do better. read more

My sever Tiffany was great and I highly recommend her. She is quite quick with the food and with refill I love the commitment to the customers happiness and satisfaction read more

It's nice to eat at a restaurant today. Social distancing is in effect here. The servers wore masks and customers are seated very far apart. Currently, there are 5 tables that are being used. The restaurant is VERY clean! Now for the food...We ordered the house salad and a stuffed pizza a.k.a. "The Special." We started with the house salad, which was delicious! It consisted of spring greens, romaine and arugula lettuce, baby tomatoes, shaved fennel, and shaved Asiago cheese toppled with a yummy lemon vinaigrette. I ate two plates and feel not one ounce of guilt. The special is a sausage, mushroom, green peppers and onion stuffed pizza. I took out the sausage and ordered my side without mushrooms. Talk about good! I haven't eaten a stuffed pizza here in the Chicago area in ages. It's great to be back. Unfortunately, I could only eat one slice of pizza because I am overstuffed. Ladaris, our server, was awesome. Excellent service with a friendly and professional demeanor. She's another reason I plan to return to this location. Thank you for making our dining experience pleasant. read more

Giordano's - Salad Near Me - Matteson, Illinois

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The pizza is just like I remembered it. However the wait was a bit long because I ordered online but I didn't mind.

Ordered the "Special" sausage,mushrooms,green peppers and onions ...deep dish of course. Added a house salad. Do to Covid salad selection is either a Ceaser or House salad...still 2 good choices to pick from. We are able to dine in with spacing and customer traffic is directed ...see the floor arrows. You need to bring and wear a mask coming in but can remove once seated. The salad came relatively quick. Tossed greens, romaine hearts, tomatoes with a lemon vinaigrette and shaved asiago...very good!!!The Special was just that...hot and fresh not dry...just enough cheese sauce. Ladaris was our server and She was Fantastic!!! read more

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I went to this place after ordering online for a pick up told me it would be ready when I got there after a hour later went inside and let the lady know I order online was told it was coming up after wait 30 mins after the time it gave me online the lady said oh he just put it in 5 mins ago wtf I been order online and wait additional 1 total 2 hrs for a pizza I already pay for online this place slow fired all the lazy people here with attitudes never ever again and the pizza was not Worth the wait ghetto place in the hood read more

Giordano's - Worth place ever - Salad Near Me - Matteson, Illinois

This is one of my favorite pizza restaurants nearby. The food is good here. The service was good. The restaurant did not seem too busy at the time. read more

Thank you Nicole for being so accommodating with our order! I appreciate you and your customer service! 10/10!!!!

So disappointed! Giordano in Hyde Park has given me so many great memories but this location pizza tonight was like a store bought oven pizza! Nevermind Matteson! Do better! read more

Overcooked, overpriced, overrated. I am a fan of Giordano's but this location is easily the worst I have been to.

Great food and service with a smile. Reasonable lunch specials. Was visiting and looking for a "Chicago" sandwich and was not disappointed with the steak sandwich. read more

I was in Chicago to pick up parts for my summer car, and what do you have when your in Chicago.. Deep Dish Pizza!. I had asked a buddy who lives there and said, where is the place for Deep Dish pizza, and they automatically suggested Giordano's. I then looked for a location that was close by the shop I was getting my parts form and this location popped up. It looks like a fairly new place inside a nice strip mall. After reading about how long it takes to order pizza, I told my buddy who came with me, We should go and eat now because by the time we order and get our pizza, we will be very hungry. We order the meat lovers type of pizza and our server suggested we get an App because it would take about 45 minutes to get our pizza. I'm not sure which app we got, but it was on small slices of bread with tomato on top that was tossed in a very wonderful sauce. When our pizza finally arrives,, and boy it was amazing. Lots of cheese and lots of meat in the pizza it self. Felt like they used like couple pounds of cheese. Very much worth what we paid. This place would have gotten 5 stars if our server was more attentive and followed up with us more often than she did. My pop did go empty a few times and had to ask for refill once, I wanted a second refill but our server was no where to be found. Other then that, I will be returning to Giordano's. It might not be this exact location but most defiently a Giordano's when I'm in Chicago again. read more

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Extremely thick crust with very little fillings to reach the top of the crust! A lot of crust with low fillings!

Grab a frozen pizza take it home in your suit case and be the talk of the street. It's nothing special but then again it is. Not an every month meal but every once in a while it a go to. read more

I went to the pizza place because it was my birthday. It's a pretty decent pizza place the food is good coming out. The service is quick and it tastes good all in all a not bad, sit down pizza place read more

I admit that I am a New York style pizza person. However, I am open to a stuffed deep dish every once in a while. The individual 6 inch is four slices. It was plenty enough but I ordered a Greek salad just in case it wasn't. Previous reviews talk about the wait time and service. The menu states it takes about 40 minutes to craft a deep dish. My pizza was small so it only took about 30 minutes. The restaurant was not busy with dine in customers but the take out stand was constantly busy with phone orders and pick ups. I didn't have an issue because I planned to go to a local store to shop while waiting for my to-go order. I ordered a sausage mushroom and garlic stuffed/deep dish. It was fine. Sauce was good. I can't judge the crust because the deep dish is a different animal but I definitely appreciate that it wasn't just a pizza with a 1 inch thick crust. The stuffed aspect lets me appreciate the toppings as opposed to being stuffed by bread. I wouldn't change much if I were to visit again. read more

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Went to this giordano's for lunch yesterday and was not impressed. As soon as I walked in the front door, the entranceway was dirty and dusty. When I got up to the counter, the server was semi polite. I ordered a lunch special consisting of a personal thin crust pizza and a side of fries. I asked after placing my order for an eta on the foid so I could plan my next work pick up. I was told it would be about thirty-five minutes. After twenty minutes, I went back inside to wait for my food. I waited another half an hour, and in that time, my fries were brought up to the front and left sitting in a bag on a shelf to get cold. When i finally got the hostess' attention to point out that my food had been sitting there, she had to go into the kitchen and come back five minutes later with my pizza. After getting all my food, I went back to my truck to eat my lunch. My fries were still semi warm, and the pizza was hot like it just came out of the oven. Overall, the pizza was very good. The fries were ok, and the service was lacking. I might go back again, but not likely. read more

Service was good. The chicken sausage, mushroom and spinach pizza was good! Highly recommended. Seems like it could have been a little hotter, the pizza BUT...it was delish! This was my first time going in. We HHI be order several times and been pleased! I'd go again for sure. read more

WOW. I've never had a deep dish stuffed pizza before and I am so happy that this was my first one. The pizza was baked fresh it took 45 min!! So plan to order ahead of time! I stopped by here on my road trip to California and with SO MANY pizza places to choose from we landed on this spot because there are so many locations that we didn't have to go deep into the city. We got the original sausage cheese pizza and it was simply amazing. Tasted so good. The crust was the right amount of crunchy and it was worth the wait. Our waitress was so sweet and helpful! If you watch my video I promise you will fall in love just as I did read more

Giordano's - Salad Near Me - Matteson, Illinois

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I was so disappointed. My salad was wilted. The menu on the house salad does not say a ton of onions but there where. I ordered a custom pizza because I can not eat onions. The waitress did not write down my order. I was told about 25 minutes into my wait time my waitress went home sick. Once again nothing you ever want to hear. My pizza came almost an hour after I ordered and yes it was loaded with onions. When I told them they said sorry we can take the extra charge off the bill. As soon as I notice the onions I explained I can't eat onions. Ok would you like a box then. I had to stop and get dinner after that. I was charged in full with a ( hope that does not happen next time comment ) I live out of state. It won't happen again because there will not be a NEXT Time read more

The best! If you dine in, the wait is long while your pizza delicacy is prepared, but it's sooo worth waiting for.

For my first time trying chicago style pizza, Giordano's did not disappoint. In fact, It surprised me. I ordered with low expectations, sausage, pepperoni, and green peppers. The flavors blended together very well, although I wish I had less bites that I felt were lacking in sauce. In general, I have had better pizza, but I would recommend this to those wanting to try chicago style pizza. read more

The worst experience of my life!!! I ordered online for a pick up only to find my pizza was given away to someone else. Did I pick up late??? NO!!! I picked up at the time quoted to me. Did I pre-pay? YES!!!!! I'm soooo mad. Did they try help me out for my inconvenience?!?! NO!!!! INever coming here again!!!!!!! 2/18/19 The management reached out to me to resolve the issue and provided me a complimentary pizza for my inconvenience. I really do appreciate them reaching out to me to understand the issue and a chance to make it right and improve my experience. Thank you! read more

3/2019 In the spirit of balanced reporting, every single visit and delivery from this location has been excellent. Service is prompt and the food is delicious. read more

Amazing food and amazing service! My husband and I stopped through in the middle of a road trip and had an excellent experience. Nicky was our server. She was very knowledgeable and did a great job ensuring we had everything we needed without hoverThe stuffed deep dish was incredible and made for a perfect dinner. Overall we had an amazing experience and would recommend this location to anyone! read more

Very disappointed in this service. Came inside to sit down and order a deep dish pizza and we were DENIED SERVICE!!! ‍‍ The hostess sat us at a table and we sat there for 15 mins without getting drink orders and eventually she came back over and told us that they aren't serving any pizza..... She said that they were backed up on deliveries so they can't serve SITTING PAYING customers!!! Then was rude about the situation because we were questioning her. So we decided to leave and called LOU MALNATIS and ordered a deep dish pizza from them.. Crazy part is they weren't near as busy with delivery orders so we are assuming this Giordano's has major problems in their kitchen. read more

I love Giordano's pizza. We are from out of town and we enjoyed this spot. Nicki was our server. She was great. Please, Please, Please ask her about the music she'll understand and will point you in the right direction. read more

Stopped in for a lunch salad. New wedge salad was good. I added grilled chicken and anchovies... mmm good. Nikki provided great service! Thank you! read more

last time (and i think first time) i had giordanos was last july and thought it was kinda mediocre. but i was in the area with my bf and friend and our first choice of restaurant didn't work out, and my bf is a sucker for giordanos so we stopped here! nicky was our server and she was delightful!!! and i actually really liked the pizza this time! we got a medium thin crust half cheese & spinach / half sausage & something else i forget.. doesn't matter cuz the spinach half was mine and i think i ate all of it myself LOL my friend also got the fettuccini alfredo and said it was really good! 10/10 would give giordanos another chance again read more

Amazinggg! I love this locations Giordano's, it does take awhile before you get your food but it's delicious. We always order the Chicago Style but with sausage which is better. I also recommend the bbq chicken if your into more then just tomato sauce. read more

Who doesn't love some good Chicago pizza! I know I do! Recently while visiting the area, my boyfriend and I decided to stop in for a visit. Now! I will admit... I am not a fan of thick, deep dish pizza! Way too much dough for me. However, I do enjoy a good, freshly baked pizza with an array of toppings. We chose a thin crust pizza (chicken sausage and spinach) and a chopped salad minus the bacon. Okay! The salad was the bomb! It was soooo good that I got home and attempted to recreate it on my own. The pizza was pretty tasty! Crispy around the edges just like I like it! Overall, the service was good as well as the food. I will definitely return in the future. The reason for the four star rating? The bathroom was not up to par. The restaurant wasn't crowded so you would think that someone would have been assigned bathroom duties. read more

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It's not good anymore I'd rather go to beggars atp. The crust has no flavor to it Anymore.

Food was amazing as always. Our waitress Nicky was SUPER friendly and just so sweet! My husband accidentally dropped his drink on the floor and she came right away to clean up and assist us! Thanks again Nicky and thanks Giordano's for the fresh tasty deep dish! Highly recommend, oh and ask for Nicky! :) read more

Giordano's - Salad Near Me - Matteson, Illinois

Excellent pizza. Amazing service by Shannon. My son and I had a great time. Other than feeling like we need to sleep for 8 hours after being stuffed. Awesome food. read more

Giordano's - Salad Near Me - Matteson, Illinois

Dined in at Bar, they had a big screen TV with a nice selection of Beer, Wine, etc. Nikki, the bartender gave us great service and the pizza was delivered in the time promised! I usually get takeout, but I'll definitely consider dining in again! read more

Stop by for some deep dish for a late lunch early dinner and I am impressed. We don't have pizza like this in NC and was I impressed. I will be back read more

Giordano's - Salad Near Me - Matteson, Illinois

I had a TERRIBLE experience with the Matteson location. I ordered two large pizzas for guest at my home. I was told they would be delivered by 1:15pm. At 1:45pm I called the restaurant to inquire why my order has not been delivered yet. I was told they don't have the delivery drivers to deliver my order, I then asked if my pizzas were even made and was put on hold where nobody even returned to the phone. Even worse, they charged my card. I've yet to be able to get in touch with a manager, I will attempt to contact corporate next. Again, Terrible with the Matteson location. read more

Best experience with server Nicky today. She was so helpful, friendly and welcoming. Our food was delicious! Lunch combo pepperoni pizza & Caesar salad. 5 stars for food and experience. Thank you for the best lunch! read more

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