The good: We had oil heating that went bad and they were…read moreable to put in a heat pump and rip out the existing furnace, hook up the new unit to the central ducting and run lines outside to the unit. We haven't had an issue with the unit since install 1.5 years ago. The bad: The workers put their food on our clothes that were on top of the dryer, staining a pair of jeans with grease. They stained the carpet with the old furnace removal, however paid to have the carpets cleaned and the stains came out - it was inconvenient and another day spent waiting on someone to fix their goof. I had to convince the workers to put the outdoor fan unit on the far side of the house vs where they wanted to put it which was on the other side of our deck's privacy wall. Thank goodness I was adamant here because it would have been SO noisy when it kicks on and we are relaxing on the deck during the summer months. The lines they ran along our house are insulated, but the insulation failed shortly after being installed so now there's tear spots in the black line insulation and looks bad. The lines were also ran poorly. Instead of running them lower along the foundation, they came up around the back door and curved the line to run higher. It's an eye sore plain and simple. We had the install during November so we spent no time outside. Later that spring we noticed how crappy it looked when we were outside more and asked if they could re-run the lines, figuring it would take hardly anything since everything was already in place. I inquired 3+ times about this, even emailing pictures but I was ghosted with no response. You'd think paying $13,500 for a new unit you would get better customer service.... Lastly, they called for a yearly inspection and asked if I'd like to schedule one. I agreed! At the end when I made sure it didn't cost anything, that's when they informed me it would be $200-300 (I can't recall the exact price). I would've been hosed had I not asked. I was shocked at least a few weren't included in this huge purchase. If I could go back I would choose a different company, but that's why hindsight is 20/20. You live and you learn.

This is a top notch company. Very knowledgeable and friendly. Had a Bosch mini split system…read moreinstalled today. Austin and Nick installed this and you couldn't ask for any better. They took the time to answer all my questions and helped me understand how everthing worked. Thank you Lance and Rich for starting the ball rolling and giving me a very fair price. Highly recommend

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

We had water leaking from our upstairs bathroom into our downstairs when we ran the shower. Joe was…read moreable to come out quickly (the day after we called). The fix ended up being cheaper/quicker than he estimated. Him and his crew were nice, and respectful of our home (removing shoes, etc.). Communication: Joe answered all of our questions (I had a lot), and seemed to be very knowledgeable. I requested a text/call before they came over, which did not happen, but they came within the scheduled window of time. Cost: I'm not sure how his pricing for emergency work compares to other plumbers, but the quote he gave us for a new water heater installation was fairly comparable to the other estimates that we got. Five stars. We will contact Joe for our future plumbing projects.

My family and I went through this company for a new heating and AC unit and they were supposed to…read morecome back and do an inspection like a month later and do follow ups with us a couple months after that and we have not gotten a call not an email And we have tried calling them too and it's like they don't even exist. I don't understand how company doesn't respond to phone calls are heating/AC unit is making weird smells every time we use the AC side I don't know what to do and I'm getting very irritated with them.

Jen came to my rescue . Furnace works now. Thanks so much Jen. However Sears is still on my list…read morenot to buy anything not even a dog house!

I had a sudden but plentiful leak under my kitchen sink and Greg came the same day to take a look…read moreeven though it was nearly the end of the day and he made time for me the next day to fix it even though it wasn't a dire emergency. He was a great communicator and his breadth of skill really showed as he assessed the situation and gave us options for how to approach the issue. His prices were fair and his work was well done. I got several bids from other companies, but got the feeling they were trying to rip me off. The options they presented to me may not have even worked and would have cost me an arm and a leg. I felt like Greg was trustworthy and up front that given my old plumbing that there was only so much we could do but that he would try his best. The repair came out as promised and seems like it will last. I would recommend TKO for plumbing needs and he may even do light handyman type of work if needed.

I had TKO come out and install a water heater today.....they did an amazing job! Very…read moreknowledgable professionals, I will be working with them in the Future!....Thank you to the TKO team! Allen M. Kaimimoku Tsgt U.S.A.F retired.

They had to reschedule the initial appointment due to scheduling conflicts but they gave us a…read moretemporary unit to use over the weekend/waived the diagnostic fee, and came and fixed the unit on Monday. Very efficient and very effective work from the Ranger team, even down to the communication before and after the service. Ranger is a very good company and now my wife and I have them coming to check/service our homes HVAC systems twice a year through a membership!

Installing a new heat pump was a major investment for our family, so we spent a lot of time…read moreconsidering our options before ultimately choosing Ranger Heating and Cooling. From start to finish, the team was professional, knowledgeable, and easy to work with. The installation took place on a Wednesday and initially everything went smoothly. Unfortunately, the heat pump stopped working the following day. While that was certainly frustrating, what impressed me most was how quickly and professionally Ranger responded. They promptly sent a technician out to assess the issue and determined it was a failed GFCI. Their electrician, Lucas, quickly replaced the faulty component and resolved the problem. Throughout the entire process, everyone we worked with was outstanding. Miles took the time to explain our options and helped us make informed decisions. Jean and Kyle did an excellent job with the installation, and Lucas was professional and courteous in resolving the issue. Even when an unexpected problem arose, Ranger stood behind their work and made things right. That level of service gives us confidence in our decision. I would wholeheartedly recommend Ranger to anyone considering heating and cooling services.

I had an issue with my sewer pump so I reached out. After initial contact was made, Blake arrived…read morewithin a couple hours to diagnose the issue. Turns out that our house had some really wonky plumbing installed. The issue was eventually discovered, remedied, and a new addition was installed to prevent this from happening again. Parts and labor cost about what I expected them to, and seemed fair. I was mostly relieved to have the issue solved so quickly.

It was easy to set up an appointment: they have someone answering the phone instead of making you…read moreleave a message. He came over to install a "p-trap" under the kitchen sink. The space was tight in there, but he figured out a way to connect all the pieces without taking too much apart, and without cutting open more of the cabinet. He was very friendly and professional too. Recommended if you're in West Seattle!

The recent installation of my heat pump went smoothly by a great team of technicians and…read moreelectricians. Even where patching and painting was needed due to the removal of an old heating unit, there is no indication of damage or mid-matched paint color. If you're shopping around for a vendor, I recommend Resicon.

Blake with Resicon was very good at coming in and giving me an initial assessment and explaining…read morewhat was possible and where. I made a few day of install changes that would work better for my home and Resicon installer and electricians came in and quickly installed 3 wall heat/air conditioning splits. Two ended up in a different location than originally stated and they didn't bat an eye about making the changes. They were kind, quick, courteous and clean. I am super thankful for heat this winter that does not involve me splitting wood! Thank you Resicon!

This company was very quick to respond to my request. Same day service in fact (lucky me)!…read more I had a broken exterior water spigot, called Xplore, and Trey and was able to come out and repair by that evening. Keeping this company in my roster for sure!

I couldn't think of a more professional customer orientated business owner than Trey…read more His prices are awesome and knowledge of his trades craft matches the top mechanical contractors in Washington State. I would suggest him to all of my family and friends.