In 2014 they installed a lennox heat pump and a 95% gas furnace as a dual fuel setup. It has been…read moreperfect since and having the benefit of a/c included has been a lifesaver with the hotter summers

Connie was excellent on the phone coordinating my requested service. Very knowledgeable, friendly…read moreand helpful. A C Timbers (or something like that) was super knowledge and technically sound in explaining the issue. Quick at doing the job and kind hearted. Thank you Air Masters for two great people. Charles

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

We had our air conditioner and furnace replaced by Dana's Heating and Cooling, and we were very…read morepleased with the entire organization and the speedy response to our call for help. Rick Miller played a key role in guiding us through the selection and purchase. He treated us like family. And the installation crew provided timely and professional work. The main office kept us well informed. Everyone went beyond our expectations. We highly recommend Dana's Heating and Cooling,

Hot water heater decided to die on me so I called Dana's. They were polite and friendly and came…read moreover the next day, the guy was polite and friendly and gave me different options for what I could go with in replacing my water heater such as different types of tanks or even a tankless one. I opted for a size increase and a couple of days later to may surprise they showed up on time and the installers were even more friendly and charismatic. They wasted no time and finished before the estimated time and to top it all off, the price wasn't as bad as I thought it would be. Plus they have payment plans.. what!! friendly, fast and affordable.. would highly recommend!!

After using Gig Harbor for many years, I called them back to give me an estimate in the middle of…read morelast summers heat. The time until someone could come out was ridiculous. If they are going to promote SERVICE then they need to employee more qualified techs especially during the summer months do they can provide the only thing they have to SELL. If they do not think that we the paying customers can get someone else to sell you another AC/ Heating, probably as good if not A better BRAND, then what closes the buying decision SERVICE REPUTATION AFTER THE SALE. Having been convinced into replacing both my AC UNITS at over 30k and taking forever to complete, in was installed leaving the old unit in the attic. This summer ( 2-3 weeks ago) I called them to come out as the upstairs unit thermostat was malfunctioning Something to do with condensation and being freezing cold in the house. Tech came out a few days later supposedly fixed the problem. Now last week same thing is occurring again and trying to get an appointment that's convenient to them is impossible. THEN UPON receiving a scheduled appointment for Today July 7th, Susie calls and says they have to reschedule that the tech that was scheduled for my home doesn't have the "RIGHT LADDER" On his truck and we need to reschedule. That's now 4 days sleeping in a warm bedroom When calling Susie back she presented the Lame excuse about the TECH NOT HAVING THE RIGHT LADDER. DO YOU THINK THAT THEY MIGHT PLAN AHEAD the night before for the correct tools to do a job. So now the appointment to fix the same problem as a few weeks ago is schedule between 8:30 and 10:00 after being told that we have to leave for the airport at 9:30 so if they are not here or are here early and do not finish By 9:30 he will have to leave and come back. Asked Susie why they could not schedule for a 11:00 AM time or later, the reply was they do not want to be in the attics when it's Hot. I do not where she is from but this time of year is not that HOT. So they only schedule 1 or 2 jobs a day but have tech's out selling job's the rest of the time? Maybe they give the right LADDERS to the estimators or maybe they have to share. WILL WAIT TO SEE what comes out of this and discuss compensation for the HOTEL ROOM for 4 nights as it's been So HOT UPSTAIRS. HIGHLY RECOMMEND you think twice about this company or if nothing else, insure you get 2 other qualified bids and check there service ratings. Apparently GIG HARBOR DOES NOT KNOW THE MEANING OF THE ACRONYM T I P S TO INSURE PROMPT/ PROPER SERVICE. ITS THE ONLY THING THRY HAVE TO SELL. So now schedule

We really appreciate this company. We had a leak in our AC system, near the coil, which at first…read moreseamed like we would need to replace the coil, well over $1000. However, the technician put a sealant in to the system which worked and prevented us from having to replace the coil. Great to see a company like this, putting customers first, versus putting its own financial benefit first.

Just had Gold Mountain Air service my furnace and air conditioner…read more They are a super family run operation with very reasonable prices and excellent service. Will be having them return to do my roof vented dryer vent and gas fireplace.

Highly recommend Gold Mountain Air. Prompt response when requesting an estimate. Installed our…read moremini-split when promised. Very helpful installers. I had a lot of questions about operating this system and they answered them all. They also cleaned everything up after the install and smiled throughout the whole time here. Very pleasant experience

Nate at CSI HVAC came highly recommended to us for installation of a new residential heat pump…read moresystem. He came out to the house to see our current setup, size of house and discussed options with us. We got a quote a short time later. Nate and his son were great to work with. Our former 80% gas furnace with an issue was removed, the new high efficiency heat pump was installed using our existing duct work. They explained how it worked, fired it up and we are very pleased with the result. Nate was very knowledgeable, experienced and creative in dealing with our existing system's limitations. Highly recommended! Update: Since last fall we have had a successful heating season with the new heat pump and are now enjoying the cooling benefits during the hottest days of the summer so far. Never had air conditioning before, but this is great!! Best house improvement we could have done!!!

Had a great experience this fall when Nate and his son from CSI installed a high efficiency heat…read morepump in our home. They were very knowledgeable and creative in working with our existing ductwork. System has worked flawlessly and we are very happy! Highly recommended!! Peter & Linda D.

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to…read moreassess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works.

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

I would recommend Kohler Heating and Air Conditioning because of there excellent service. They…read morewhere on time and did an outstanding job servicing my furnace and heat pump. The technician was knowledgeable and courteous and cleaned up when finished with his work. The annual service was reasonable and thorough. Ken

Avoid this company. They charge over $150 just for a diagnostic visit--an amount that is not…read moreapplied toward the cost of any repairs. Worse, they don't return calls or follow up after the diagnostic, leaving you with no clear answers or next steps. This feels like a scam, and it seems they're just taking money for minimal effort, like many other HVAC companies that rely on quick diagnostic fees rather than actually fixing the problem. Save your time and money--go elsewhere.