1. Gilmore Liquid Air

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South El Monte, CA

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2 years ago

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1 year ago

Family owned business that knows there stuff. I come here simply to fill my co2 tank and Tom is always kind and helpful.

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1 year ago

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Southwest HVAC - Working the Pasadena trade show this weekend

Southwest HVAC

(655 reviews)

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

Manny's Heating & Air Conditioning

Manny's Heating & Air Conditioning

(843 reviews)

Chinatown

Jeremy look like a high school kid when he showed up at the front door. I have some concerns about…read morehis knowledge in AC field. After I spoke with him he answered my questions honestly and showed great knowledge. After he fixed my system he went to check each air outlets to make sure the temperature was what it should be. I deeply appreciate his work.

If you're having any HVAC issues, definitely put Manny's HVAC on the top of your list to call…read more My AC stopped blowing cold air in this heatwave. Jerry diagnosed that it was a low capacitor and freon leak, and that the fan motor was not broken like others have said. Other companies needed me to purchase additional parts to get it fixed but Jerry was able to get my AC working the same day. My HVAC unit was nearing it's end of life so I was also comparing bids on what made the most sense for my condo. Jerry offered to temporarily 'lend' us a new capacitor and pumped freon into my system at no charge while I made the decision whether I wanted just the fix or to replace my system. If I decided to just go with the fix, I would pay for it of course, but if I went with replacing the system, they would just take back their capacitor and reclaim the freon. This was a hugely appreciated gesture. Their HVAC replacement proposal was also very competitive. I ultimately decided to replace the system. The experience was pleasant from beginning to end. Cecilia is the one who helps schedule at the office, very friendly and responsive. Jerry was the technician who helped us diagnose the issue and coordinate the HVAC team. He was friendly, transparent, and always responded quickly to my texts/questions - great communication. The day of, the workers Juan, Victor and Andrew were very professional. Maintained constant communication the whole time, kept me updated on the process and what they were doing. They wore booties inside, protected the floor with tarp, and were just very careful in general. The installation of the unit itself is very professionally done, and they vacuumed everything and cleaned up afterwards. They even explained how to register the units for warranties etc. They were able to remove the old AC and install the whole new system the same day, roughly ~5-6 hours including the crane to get the units on/off the roof of the condo building.

All City Plumbing, Air & Electrical - All City Plumbing, Air & Electrical

All City Plumbing, Air & Electrical

(4.9k reviews)

I'm so thankful I found this company! From the moment Johnny arrived at my home, he was kind,…read morerespectful, and very professional. He carefully looked around to understand what was causing the problem instead of just guessing or rushing into the work. I had reached out to other places before, but honestly, it was difficult to understand their explanations and I didn't feel like I was getting the help I needed. This experience was completely different. He took time, explained everything step by step, and made sure I understood what the problem was and what needed to be done. I especially appreciated that he explained the price before starting the work and told me about things I didn't know beforehand. He was very honest and transparent, which made me feel comfortable and confident in their service. I never felt pressured, and they were happy to answer my questions and explain things again when I needed clarification. It's not always easy to find someone who is not only knowledgeable and professional but also genuinely kind and willing to help. I really appreciated his patience and the way he treated me throughout the whole process. Thank you so much for your kindness and excellent service. I would definitely recommend them to anyone who needs help!

I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

Gilmore Liquid Air - hvac - Updated October 2026

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