Would be convenient if they did not charge a $2.50 fee to pay online. Just like Colleges charging…read more3% if tuition is paid with a card. America is going backwards.

I cannot set up my account on paperless billing why is that?…read moreI call the SCE and they were not helpful at all.

Rushed there and arrived at 7:15pm when they said they closing at 7:30pm, the guy just turned the…read moreclosed sign when I parked my car in front. Asked him to help me with 2 bottles, he said he cant because the owner told him to close early and 7:30pm just to show. Wasted my drive thru traffic just for nothing. Trying to support them since I always get water here, should've stopped by a closer one.

I've visited this shop several times and always had a great experience. Customers can see the water…read morefiltration equipment (e.g. VIQUA brand) through the transparent glass window behind the water dispensing station. The store also displays a water flow diagram showing the cleaning process (AG and carbon filters, a 5-micron pleated filter, reverse osmosis, ultraviolet disinfection, and an ozone generator.) They also sell various empty water jugs including a heat-resistant 5-gallon jug for $18 and a plastic 5-gallon jug for $13. One of the staff members mentioned that the owner is Taiwanese. [Price] * Purified Water = $0.35 per gallon * Alkaline Water = $1.25 per gallon [Pros] * Very friendly staff and the staff assists customers with carrying water jugs back to their cars * One of the more affordable alkaline water options I've seen [Cons] * The few designated parking spots are sometimes completely occupied and the parking lot is small, so customers may need to wait for a spot to open up Overall I am a big fan of this water shop - friendly service and affordable pricing on alkaline water.

I just wanted to let you know this is a REAL genuine review and that I wanted to wait a bit before…read morejumping the gun and giving them a great review right away( believe me it's been tough, they are so great). It's been about 9 months since I've been dealing with them, and it's safe to say I have a pretty good idea on how they do business and treat their customers. First off, the owner I think, King his name, flipping WONDERFUL! My first couple of deliveries came from him and it's just great ! Always on time, and whenever I had an issue, whether it be with the cooler , or with the bottle, he would remedy the issue right away!( +1 for customer service). Plus on occasion, I'd get free bottle here and there. Second, compared to other big name companies, their pricing is honestly pretty competitive, plus it makes me feel better knowing that I'm supporting and "mom and pop" company. Third, prior to subscribing to them, I used to reuse my same bottle and go refill it myself at whichever local water store I came across. Aside from being lazy to continue picking up the water myself, one day when I removed my bottle, I peaked in my cooler and noticed that there was green nasty MOSS growing in there ! A cooler that I've only had for about 2-3months ! So all this time I've been drinking moss water ! Which leads me to my point.. I read somewhere online that the local water shops don't really clean their filters or whatever , which is why the moss grow...well.. I've been with Privé for 9 months now and my cooler is still squeaky clean !! ( first cooler got replaced almost right away , probably a defect with that one, but I've been using my second cooler ever since with no issues !) All in all, great damn company . Water tastes like clean filtered water, but I mainly am subscribed with them because of their customer service !! FIVE STARS !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

Clean location and kind gentleman or lady or usually runs the location. Have all accessories needed…read morefor water containers and dispensers. It is self-service but straightforward on operation. Alkaline and standard purified water are the two options, along with a 24hr machine outside. Prices have been average and as of today, 35¢/gallon for standard purified.

I have been getting my water jugs filled from here for years now. I recommend, very affordable…read moreprice and kind folks here! They have regular reverse osmosis as well as alkaline water for an extra charge.

Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

All I wanted was a R/O bottle free water cooler (rented) for 1 room, the kitchen for drinking,…read morecooking, other and not spend a fortune. CWS was my saving place. I called so many places. They only serviced the entire house or their R/O b/f water cooler standard or deluxe model (if they had water coolers) had to be purchased, they didn't rent. If they rented the monthly and install rate for 1 room was insanely high. Then I called CWS, talked to Phil, friendly helpful guy. Gave me unreal affordable quotes. I had to repeat back to be sure. They had various R/o b/f water cooler models. Standup unit or counter. Set a quick install date, Phil came and answered all my questions, showed me around the R/O b/f water cooler, the filters were inside the cooler. Who knew? Didn't have to go under the sink. The landlord wouldn't allow the R/O faucet install. Everything was great. Phil cleaned up. Made sure his install was fine even though he had another big job in south OC yet to drive to after my job. I was in IE. I highly recommend CWS to those who want filter clean water for just their kitchen fellow Yelpers. My cooler has 3 settings. Hot, cold, regular. If you want a Rental standup unit ask for a 'new' one. They'll know what you're talking about. My roommate will especially use the regular temp setting for her sunroom full of plants. I'm sure they'll (plants) thrive & be happy as I will. Call (CWS) them today. They're very friendly and courteous.

Don't know how to start, 1 year and 6 months ago, we had Phil come to do the entire water filter…read moresystem for our home, everything was done perfectly, professionally, and with good customer service. Today the water leaked from a screw washer, I called Phil he was in another job and sent his brother over to take care of it. Perfectly done again. Sorry for this review beings overdue. Highly recommend!

Thank you California Water for coming out Mike call Representative five stars great customer…read moreservice. to the crew that came out as soon as they could Raymond and the big truck I forgot the other guy's name thank you guys for coming out on a Saturday and checking it out fast work California Water I'm giving you guys five stars for the great customer service once again thank you California Water great customer service all the way around I couldnt appreciate it more

Never had problems until April 2025. For 10 years service has been good. Now we have missed…read moredeliveries and I can't get in touch with customer service. I'm put on hold for an hour after I tell them I'm not a new customer and the system cannot find my account. Now our machine is not working properly, so we can't use the little bit of water left. After 43 minutes of waiting today, I spoke with a very rude Maz of customer service who told me they have gone through a system upgrade and my April 17 delivery would now be May 9 and I would need to request a credit for the previous month. She also told me to use my time while waiting online to multitask and use a different phone for conference calls. This is not ethical. I will be reaching out to Costco Senior Buying Team whom I have the account through to let them know how their members are being treated.

Horrible horrible idiotic service. Got a message my water would be delivered by 9:30 am. I waited…read moreand got a message it would arrive by 11:00 am. That time came and no delivery. I checked the app and it said by 2:00 pm. It's now after 5 pm. I called Primo TWO HOURS AGO and am still on hold. Checked the app and today's delivery is now missing. Or shows next delivery in 2 months with a "skipped delivery" in two day. This company is worthless. Please don't respond. You people have done everything possible to get people to cancel your service and I know several friends who have done just that. This is pathetic.

Outdoor linemen. They treat their employees like they can't…read moretrust them. They monitor them and want them to use cell phone on and off the job. It was such a good company what happened?

The absolute worst to get a hold of. I'm convinced there's no real people on the lineread more