Dentists are not 1 size fits all. After reading many reviews left after my initial one, I felt…read morecompelled to remind the adults, it IS IMPERATIVE to begin healthy dental hygiene EARLY! As a child! Allowing your children to NOT brush due to a gag reflex? I have one 2. Get a tongue scraper? Maybe show them not to RAM the to brush into the back of their throat. Not where the teeth are anyway. lol. Sorry. Just so ignorant of someone to leave something like that, and did you expect the dentist to give her a sticker for NOT brushing?? If you're a nervous/anxious type of person. Easy. Schedule some gas. Dr McCartel WILL make SURE you're comfortable and not in pain. I will say, he's not going to tickle your ego. That's NOT his job. He's going to tell you what his professional opinion is. Like it or not. He's right. Everything he says isn't wrapped in a bow, but it makes PERFECT sense & it's not the dentists job to make you feel good about your teeth. Especially if they're COVERED in plaque. He's also correct, Why clean the plaque off (causing bleeding gums & probably gum disease due to lack of brushing. The plaque will only continue to return!) He was just telling the mother & child the truth. The medical findings. We don't hafto like it... it's important to me that my dentists are capable, knowledgeable, experienced, and capable of completing the tasks needed. They can and WILL do this here. But they're not going to help you treat your teeth like crap. Wrong place for that. Also they do not take medical. A simple phone call prior to the appointment would've saved those people a trip. Why people don't call before they show up & ask the questions they need to ask BEFOREHAND is beyond me! These are my teeth after 6 months of back n forth at the BEST IN BAKERSFIELD for realllll!! (I do not mean Dr. K who handed my sister in law her crowns in a ziploc baggy & told her to "take em to the lab yourself & gave em fix what you don't like" lol I've been to him.. I was in the waiting room longer than his chair. THAT is a prick. I'm well versed. These Drs are NOT. Just hafto tell them what you need, they'll get it for you! I had AWFUL phobia of the dentist especially after my experience with the 1 that threw my sis in laws teeth in ziploc bag (Krause) all I know is I chose the RIGHT Dentistry for ME. I won't ever go anywhere else.

During my first visit, I was welcomed and received polity by the front desk staff, the office is…read moreclean and organized. During my consultation the staff was friendly and professional, after the Dr advised on what I needed done, they do all the expected procedures by a good dentist. My deep cleaning was done in a very professional manner and with guidance to keep my teeth clean and healthy. Again, all the staff is friendly, helpful and professional.

I can't say enough about the incredible care I receive at Auburn Dental Center. Dr. Herr and all…read morethe wonderful ladies in the office treat me--and everyone who walks through their doors--with such kindness and compassion. Today, I came in with concerns about some pain I've been experiencing. Dr. Herr took the time to truly listen, and his sensitivity and honesty helped put my mind at ease. As someone who's never even had a cavity, I was honestly anxious about the possibility of needing a crown. But Dr. Herr was open about his own experiences and reassured me that sometimes, despite our best efforts, things just happen. I left feeling completely comfortable and confident in the care I'm receiving. What truly sets this place apart is the personal touch. The ladies at the front desk remember everything--my pets, my career as a teacher, my daughter. It's more than just a dental appointment; it feels like visiting family. If you're looking for a team that truly cares, Auburn Dental Center is the place to go.

During my recent visit, I was reminded of how much a friendly face and a little extra care can turn…read morea dental check-up into a positive experience. A big shout-out to the fantastic staff for their warmth and kindness! Both Dr. Phams provide unmatched expertise and have a gentle demeanor; the time they take to explain everything makes all the difference.

I was so very pleasantly surprised again. I called and got right in for a cleaning which was done…read moreby Ms. Gloria! Gloria... I so appreciate how much care you took with cleaning my teeth. And of course, for helping out my cousin too with his dental issues. You are wonderful, caring and I am so grateful to you for helping us keep our smiles. I thought you were no longer working here and that is why I slacked off and did not come sooner. I am so glad that you are still working here!! I know now to keep appointments scheduled for Mondays and Fridays when you are there in the office!! Thank you for your professionalism and dedication to your work... I really appreciate you!

This is a long post but please read if you plan on getting a ROOT CANAL done here…read more Please DO NOT go here. I mean it from the bottom of my heart. You will regret getting a root canal done here. I got mine done 1/12/2026. The process was brutal and dr. gil did my procedure. Throughout the process nearing the end of my root it started to get painful and then he perforated my sinus cavity. The bleach solution they put through your tooth for the root canal went up my sinus and I gagged from it , since it was gross. When he would pause to take XRAYs of his work, he would ask his assistant if it looked good. His assistant said I don't know while looking down. This happened three times. Also, he would handle my face a bit roughly which took me by surprised. When they would pause for the xrays I caught my hands shaking and my legs too. I felt like a baby! But after my root canal. He then put a huge temp crown that felt and looked like a dried lump of playdough. After the whole thing was done, that same night my left nostril would leak brown and red fluid, which took a week for that to stop. He told me to take pseudoephedrine to cure that. It never worked. I felt so much pain throughout the wait period for my permanent crown, which was going to take about a month or two. I started to feel ear and sinus pain all on my left side. I started experiencing hearing loss and my eye started to swell too. I went back to this clinic for help and the dr said something along the lines of, I can't do anything for you, other than give you a referral for UCLA. So, I tried to do exactly that, never heard back from UCLA, they're bad at answering phones and this clinic told me that I'd have to go in person because of that reason. I was in and out of urgent cares and the hospital from the amount of pain that I was in from this unfinished root canal. Because I found out from an AMAZING Dr., that dr.gil missed a whole canal in my tooth. I had to get this tooth extracted. Once I saw this tooth out of my mouth not only was it stinky as heck, but it was BLACK, pure black. It was so rotten and infected from where the drilling was done. I had this stinking tooth in with my temp crown for five months since I was trying to find a dr here in bako who would help me. This whole process was bad. Im not sure why this place is still in business. I understand how hard it can be to be a dr. and dealing with patients who have a fear of dentists but experiences like mine is what causes the loss of respect for Drs. in general. Please do research for your teeth since it affects so much of your body. Don't just let anyone who accepts your insurance work on you. I've learned from this now. I don't do this with ill-intent, just be careful.

Dental assistant. First try very professional what they do . Both dentist highly qualified know…read morewhat they are doing . If you have issue just ask questions go down set appointment .

Love this Dental office. Dr Nguyen is the very best Dentisti would trust him with mine and my…read morefamilies teeth he is really one of the best I've known

I met with Margarita, the patient relations coordinator, to go over my treatment plan. When I asked…read moreabout the cost of anesthesia, she told me she couldn't provide that information without rewriting the entire plan. At that point, I had already been there for over 90 minutes and couldn't stay any longer, so I asked her to find out the cost and call me with the information. She never did. My dentist's office manager followed up with their office on my behalf, but no one could give a clear answer. Margarita was again asked to contact me. I called once more myself and was told she was with a patient. Despite multiple follow-ups, I've never received a response from her. The lack of communication and follow-through has been very disappointing and unprofessional.

My son was referred out to a oral & facial specialist because his wisdom teeth was impacted and…read moreneeded to be removed under sedation. At the first visit I wasn't happy with the front desk girl. I was told that I would have to pay for dental X-rays again since the dental office did not provide sufficient pictures. I wasn't explained why and she just continued to tell me the price. I was a little bit in shock as the dentist office did take pictures. I contacted my dental office and they continued to explain that the X-ray taken was sufficient, but his office requires a full picture including the back of my son's mouth and they don't have the capability to take those pictures. Since he's a specialist (Dr. Esla) he would have the machines to take the proper pictures required to move forward with the extractions. The office is right by MSW. It's nicely decorated inside and it's a lot different than other Doctor's offices I've been to. The walls are painted black and it actually looks nice. Patient rooms are pretty big and the office is on the 2nd floor. All the staff we encountered was super friendly and everyone made my son feel comfortable. Prices were affordable and they offer payment arrangements if you need it. My son said his wisdom teeth extractions weren't painful because he didn't remember it. The process didn't take long at all. I came in at 8 and left about 9:30ish. This office is quiet, they look like they know their regulars. A few patients came in after us and the girls knew them by name so that seemed nice. I called them later after my son's appointment because I forgot to get a note for school and while I was on hold I learned a lot of new things about the doctor. He does a lot of other services to make Bakersfield's people beautiful. I thought that was neat. I would definitely recommend family and friends here. The office doesn't take long at all. They do not overbook and they treat the patients nice. The staff also seem happy which is nice to see. When the staff is happy, the patients seem to be happy too.

All these years later, still 5 star service!…read more I started going to Hall of Fame when I first moved to Bakersfield about 6 years ago. I was a faithful patient but when I switched jobs about a year ago my new insurance initially provided to me was not accepted by Hall of Fame. I went on with my life with my new dentist, unsatisfied and unhappy. I knew that once I was able to switch my insurance back I was going back to Dr. Hall. The tail end of 2018 was the worst dental year for me because I had a nagging toothache that would not resolve despite two visits to my new-ish dentist. At the beginning of this year I went straight to Dr. Hall and they gave me the answers I needed. I'm very happy with the care I've received thus far (I didn't expect anything less). I'll be back in a few weeks for some follow-ups which I'm actually excited about. Hall of Fame has grown quite a bit over the last few years. It was half the size it is now when I first started going and I'm very impressed by how everything looks. All the rooms are clean, all the equipment is organized and new. The waiting area is comfy but very rarely will you sit for too long because they know how to schedule appointments appropriately. It seems Dr. Hall is always up to date with the new dental technology which is great for patients. The staff is still as wonderful as they were when I first started going here. I would highly recommend Dr. Hall and his group to anyone looking for excellent dental care.

Been to this location several times…read more After shopping dentists and having terrible experiences at other practices- this staff goes above and beyond to help relax me. I'm terrified of dentists but they really helped to calm me before a major procedure, and the tooth was reconstructed perfectly! Pricing is higher than other practices but the professionalism and quality of work here is well worth it!

!!!BEWARE!!! DO NOT GO TO THIS OFFICE! I went in May for a broken tooth. I went back in June to…read morestart the work for that and two root canals + bridge and had to write a first check for $4,349. Dr Bang drilled a bit and said the one tooth was good for root canal for the bridge. Two temp caps were put on. NO ONE checked the crowns. They weren't sealed right and tech was clearly new. One crown fell off. If I hadn't just prepaid i would have gone elsewhere then. I've now been in pain for several weeks and the drilling and bad crowns made it excruciating. I went back on June 24th. Dr. Sorjani - endodontist who's there 1x per month - was to do root canals. He came in and jammed the numbing needle in. No warning. He seemed angry. He started to drill the wrong tooth. I had to tell him which ones. He got even angrier when he couldn't get me numb. He then said he couldn't do anything. And again, I PREPAID this visit too - an additional $1,201 Dr. Sorjani is a piece of work - I wouldn't recommend him to my worst enemy. After he said he could do nothing, the tech put back on the bad crowns that were originally on there. Again, no dentist inspected the tech's lazy, shoddy work. The office staff- Trace - also lies. She said they're keeping over $2,000 because we "agreed to it" for the THREE teeth they worked on. It was only 2! And they did nothing except put me in horrific pain for 6 weeks. A few minutes after I left this visit, the crown fell off. I went back again that afternoon and another tech replaced the crown that fell off. I'm still in pain. It's July 8th now. They have over $4000 of our money still. They are not returning it so far and could give us no idea of when the little they were returning might show up. I am spreading the word to everyone. DO NOT USE BAKERSFIELD DENTAL GROUP. They are in the habit of making people prepay and then doing nothing. They have no concept of patient care.

Worst experience/Customer service,high cost, long wait times, Currently having prior dental work…read morefrom this office redone elsewhere due to Negligent dental work.

Dr. Epi has been my dentist for nearly 20 years, and I can't complain. Him and his staff are…read moreawesome and professional, and I've had the same hygienist Heather since she was first hired! I was there literally a month after she settled into the staff. She's as gentle as can be, and my teeth feel great every time I leave. As far as Dr. Epi goes, he's always been a fun dude, great music always playing for everyone to groove to while having your teeth cleaned up. Also, he's great at recognizing any issues you might have. He placed a crown on a molar (which was beautifully done), and referred me to have my wisdom teeth out about 5 years ago. Ever since then, my teeth have felt great. If you're looking for a new dentist, take it from this Bakersfield lifer, this is the best dental office in town. And I'm not just saying that because Dr. Epi is a USC alum

This is by far the best dental office I have ever been too. I am down right terrified of the…read moredentist, and have many problems due to not taking care of them when I was younger. Dr. Herrera is very patient and knowledgeable about his craft. He sees dentistry as much more than a job. It truly is an art that can be mastered, and he has done just that. He is an artist in every sense of the word. He stays up to date on all the latest developments and makes sure to have top of the line equipment to make your visit as comfortable and as easy as it could. His techniques for numbing and drilling are painless. I have extreme anxiety and therefore high sensitivity when I am being worked on, and I do not feel a thing. It is also just as important to have a great supporting staff. The receptionists are wonderful and so kind. They have to put up with a lot when dealing with me. The dental assistants are very kind and super smart. They are very knowledgeable and are also great craftspeople. Their work is beautiful and you can tell they put much effort and time in their work.