I am truly impressed by Dr. Norris' professionalism. I needed an emergency extraction and I was…read moreable to get it done the same day I consulted. The procedure was fairly quick and PAINLESS. Thank you to all of the staff who assisted me during my visit.

Although Dr Norris is an adequate professional the organization amongst office staff could…read morecertainly use some work. From not having patient's x-rays for surgical procedures readily available in their files, to having surgical patients who have not eaten waiting upwards of four hours in their very small waiting room for procedures. Staff is very kind but certainly room for improvement.

personnel were friendly. I've never had any dental work before so I can't address the environment…read more there was a lot more pain in the beginning than I expected. Post procedure attention from medical personnel was very reassuring. one suggestion I want to add is to clean up the built in room light directly above the chair. All I can do is look directly up and to see the filth inside the light is disconcerting.

Amazing staff made the whole experience pleasant as can be when getting an extraction.read more

This doctor and his staff are the best in service and helping you feel comfortable. All my…read morequestions are always answered

Staff is caring and lots of patience. Attention to detail and explain throughly the procedure.read more

I met with Margarita, the patient relations coordinator, to go over my treatment plan. When I asked…read moreabout the cost of anesthesia, she told me she couldn't provide that information without rewriting the entire plan. At that point, I had already been there for over 90 minutes and couldn't stay any longer, so I asked her to find out the cost and call me with the information. She never did. My dentist's office manager followed up with their office on my behalf, but no one could give a clear answer. Margarita was again asked to contact me. I called once more myself and was told she was with a patient. Despite multiple follow-ups, I've never received a response from her. The lack of communication and follow-through has been very disappointing and unprofessional.

My son was referred out to a oral & facial specialist because his wisdom teeth was impacted and…read moreneeded to be removed under sedation. At the first visit I wasn't happy with the front desk girl. I was told that I would have to pay for dental X-rays again since the dental office did not provide sufficient pictures. I wasn't explained why and she just continued to tell me the price. I was a little bit in shock as the dentist office did take pictures. I contacted my dental office and they continued to explain that the X-ray taken was sufficient, but his office requires a full picture including the back of my son's mouth and they don't have the capability to take those pictures. Since he's a specialist (Dr. Esla) he would have the machines to take the proper pictures required to move forward with the extractions. The office is right by MSW. It's nicely decorated inside and it's a lot different than other Doctor's offices I've been to. The walls are painted black and it actually looks nice. Patient rooms are pretty big and the office is on the 2nd floor. All the staff we encountered was super friendly and everyone made my son feel comfortable. Prices were affordable and they offer payment arrangements if you need it. My son said his wisdom teeth extractions weren't painful because he didn't remember it. The process didn't take long at all. I came in at 8 and left about 9:30ish. This office is quiet, they look like they know their regulars. A few patients came in after us and the girls knew them by name so that seemed nice. I called them later after my son's appointment because I forgot to get a note for school and while I was on hold I learned a lot of new things about the doctor. He does a lot of other services to make Bakersfield's people beautiful. I thought that was neat. I would definitely recommend family and friends here. The office doesn't take long at all. They do not overbook and they treat the patients nice. The staff also seem happy which is nice to see. When the staff is happy, the patients seem to be happy too.

Let me start by saying WOW! This place is very small and quiet. I was scheduled for my wisdom teeth…read moreremoval. I am a highly anxious person. And my nerves were out the window and down the street the morning of my surgery. Dr Hughes's team was stellar EVERY last employee was smiling and kind and telling me that everything would be fine. I had a pre-op meeting with Dr. Hughes and my husband so I would have post-op info before sedation. The Dr cleared up a lot of facts about recovery. He was absolutely genuine and caring. He eased my nerves by simply being kind. When I was moved to operation room he had 2 other staff in there and they were so gentle so sweet. I went night night and came too as they were wheeling me to the car. I can't sing their praises enough. I will always recommend Dr. Hughes. Him and his team went above and beyond. Edit: 1 week post-op and I'm feeling great! This oral surgeon is magnificent! I highly highly highly recommend him if your insurance covers his work! His work is so unbelievably precise and careful. I wouldn't have wanted any other oral surgeon. THANK YOU DR. HUGHES AND TEAM!!!!!

If you're ready to get your wisdom teeth out this is the place to go. I am 17 and just got my…read morebottom two removed. Everyone there was beyond kind and answered any questions I had. They were very reassuring and made me feel comfortable. I was in and out in less than an hour. I couldn't recommend this place enough! Will be going back when I'm ready to get my top ones out. Thanks to Dr. Peifer and assistant Cynthia!

Dr Alas and his staff are very courteous and sure to make you comfortable. I have had a lot of…read morenecessary dental work, and gone to many dentists. Out of all dentists and specialists I have seen, Dr Alas truly cares about his patients and strives to find the best solution for you. He also prefers to preserve your natural teeth when possible, rather than replacing them. He is very gentle, and has very light hands. His staff is equally as gentle, and friendly too. They are sure to limit as much pain as possible, and prioritize your comfort above all. Very personable and kind office. They get the job done in the best manner possible. Can't recommend enough. Dr Alas has done fillings, bonding, implant and bone grafting, and crowns for me. Out of my many trips to the dentist, I look forward now rather than dreading like before.

My mother-in-law recommended Dr. Alas to me after I had endured a year of terrifying visits to my…read moreprevious dentist for a dental implant and crowns. Dr. Alas restored my trust and faith in dentists again. He is professional, knowledgeable, personable, kind and gentle. Dr. Alas fixed a crooked crown that my previous dentist put in crooked twice and had refused to fix it. My teeth cleaning was thorough and gentle and the staff is friendly and welcoming. I already made my next appointment and I definitely recommend Dr. Alas.

Dr. Koh's office staff is WONDERFUL! They take their time to explain things. They are professional…read moreand kind. Dr.Koh made sure I was comfortable during the procedure. They also followed up later that day to make sure I was doing fine.

Jessica Koh and team were so wonderful!! They took such amazing care of my daughter and were so…read moregracious with our 1,000 questions.

I was seen for a cracked tooth... The staff was very friendly, it was a clean environment & l was…read moregiven the option to pay in two payments if needed.. Appointments are easy to make as the Doctor & staff are very accommodating to patients needs... l gave a rating of 4 stars as l truly believe that any business always has the opportunity to improve... I will continue to get my dental care here in the future... Thank you Dr. Modi & staff....

Visiting family in the area, my jaw was hurting. I got in right away and staff and Dr was very…read morehelpful and took X-rays and was knowledgeable.