Very friendly people and very welcoming you can tell there a great vibe here. And love the random music that is playing throughout the time you're there. Not sure why there a bunch of bad reviews on here but for a first time customer. It looks like they handle everything with care and great quality I would recommend calling to make sure they take your insurance that you have. This place make you feel comfortable where you're going to be getting your teeth done. read more

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The staff in the office are all amazing and I never have to wait. My wife and I trust Rene and we bring all 4 of our kids here. In fact we go out of our way, now coming to town from Santa Barbara because Dr. Herrera is so good. I've also sent friends here who had emergency dental issues. They also serve a lot of patients that many other offices wouldn't deal with. Folks who are low income or sometimes, unfortunately, kind of crazy. But they stick around anyway, despite the trouble at times, abuse. Don't hesitate to visit Dr. Herrera for yourself, he's awesome. read more

Receptionist Katie responses to what I told her about Doctor Herrera stating the nonprofit I work for is getting money through child sex trafficking and when I reversed it on them and said he probably does that with his company she threatened to file a report! I also said he didn't do a good job because fillings are suppose to feel full and my filling definitely does not feel full and doctor Herrera made side comments saying he recommends a crown and that he wants to see when my filling comes off because the next time it's a crown mind you also saying my insurance might not cover a crown so I demanded a filling instead and he almost refused to do as I say and refuse service to me!! Shady things are going on here and I think they are pocketing off peoples money! read more

Rock Doc Dentistry - I messaged the auto response from Rock Doc Dentistry and this was there response - General Dentistry Near Me - Bakersfield, California

THEY TOLD ME I HAD TWO ROOT CANALS AND ALL MY LOWER TEETH WERE FILLINGS. 3 years later i finally decided to find a new dentist and they said I don't need that work done. he charged me 1,000 for a root canal when i had medical ! DO NOT GO HERE UNLESS YOU WANT TO GET SCAMMED . this was in 2022 and i have not stepped foot back in here !!!! these dentist are scammers and fraud read more

For all of you people on medical, this is the dentist for you! Was very pleased to find this lil gem of a dentist, that accepted my insurance! First visit today. This is a rock n roll dentist for real, the first thing you notice is all the awesome rocker decor they got going on!! Everything is so tidy and neat and fun! Lots of great art work and guitars and pictures! So much cool stuff to look at both in the waiting area and the patient rooms! Everything looks new and expensive lol So I came in for an x-ray and general check up. The lady at the front and the x-ray technician were both very friendly, welcoming and full of love! Just good vibes all around! Filled out a little bit of paper work, shortly after was called in the back. My x-rays we're done quickly too. Unfortunately, I didn't get to see the actual dentist yet, nor got an explanation of my x-rays... You have to wait for your second visit for that, and they can get booked up, as my next appointment is not until March 18th (considering today is February 8th) Well, at least I got the ball rolling, and I actually like this dentist better than my last, so it's worth the wait. I'll update this review once I see the dentist and get work done if needed. Thanks Rock doc dentistry! Rock on! read more

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this is a cool gimmick. But that is as far as it goes. I've never met a dentist who had no care for me as a patient before this person. It's a small hole in the wall with him and his wife running it. Had an exposed nerve in my tooth and he offered me nothing for pain, made me feel guilty for even asking even though my nerve is exposed. Refused to do the extraction himself unless I got a bone graft for additional $600. Then when I came back with the extra money he was so preoccupied with other patients he left me in the chair for two hoursAnd the numbing wore off and since it was the end of the day he couldn't be bothered to deal with the extraction on my molar so after two hours in the chair waiting and multiple shots in my jaw he didn't do anything for me, and even though he had now yanked on the tooth a bit and I am in pain he offered no help for that just said go elsewhere. They are only interested in fast money. read more

I had an urgent situation (infected molar) but couldn't find ANYONE within the Medi-Cal network that could get me in - everyone was booked for at least a month out. I finally got a recommendation for RockDoc and they were able to work me in within a couple days. I went in for x-rays on a Friday. On Monday I got a call that they could get me in and was having my tooth pulled with a bone graft that afternoon. Dr. Herrera is very kind, time efficient, and does great work. His technicians are very friendly, put you at ease, and I thank them for recognizing my painful situation and pushing to get me in so quickly. Front staff is so sweet and welcoming. The office is pretty cool, full of rock 'n' roll memorabilia and decor and there's great music playing in the background that honestly took my mind off of what was going on. 12/10 recommend. I found my dentist. read more

He was my dentist for a few years. Everything was ok, until he extracted my bottom wisdom teeth and told me I had to be a week without exercising. I waited 10 days (for good measure), exercised and felt a slight, but easily manageable pain in the socket where my left wisdom tooth was. I called him and he told me to come in, I had to drive from Riverside (I was on a work assignment) to Bakersfield, which is a 6 HR (back and forth) drive, and miss a work day. He charged me $70 dollars and stuffed it with some gauze. Two days in it started to come out and the smell was horrible. He said it was ok to take it out, so I proceeded to take it out with extreme caution and here began the most excruciating and painful ordeal I've ever dealt with. The pain was so intense I would pace desperately back and forth in my room for hours. I had to rest (I couldn't sleep, much less lay down) sitting down for two days and drink sideways for 10 days. By the way, this is coming from someone who's suffered a broken nose, rib, two fingers and torn ligaments on both ankles. I had a dry socket!!! Later I did some research and found out that the best course of action was resting for 10-14 days, until it healed. But of course...doc needed his $70 dollars, so stuffing the socket with gauze was the best choice for him. To hell with the higher probability of this causing me a dry socket...right?! Do as you wish, but I'd go somewhere else. read more

Roc Doc and his staff are amazing, attentive, and friendly! Dr. Herrera was great, and even cared enough to fix something that no other dentist had even bothered asking about (it was cosmetic but my point is that he took the time and genuinely cared). Katie and Carolina were so friendly and welcoming, I felt right at home as I walked in. I highly recommend Roc Doc and his staff as they provide great service in a welcoming, fun environment! Also, there is never a wait time. Thanks Rock Doc and staff, you're the BEST! read more

Rock Doc Dentistry - General Dentistry Near Me - Bakersfield, California

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Me and my girls really like coming here, the staff are really nice and the dentist is as well. We used to go to stockdale smiles they are amazing as well but stopped taking our dental plan so whatever.. we will stay here till we leave in August :-) read more

Best Dentist I have ever been too!!! I couldn't have hoped for better experience Dr.Herrera's gentle approach and style of dentistry will leave you in total wow. Not to mention Dr. Herrera and his team will make you feel comfortable, informed, at ease, happy & heathy. My friends family are now his patients. Rock on !!!!! read more

Rock Doc Dentistry - General Dentistry Near Me - Bakersfield, California

I'll start with the good. Super friendly staff, professional, quick. I went in for a two fillings. Everything went well with that (or so I thought). When it came time to pay, the lady at the counter was making phone calls, looking up prices on the work that had been done. Finally after about 10-15 mins of her trying to figure it out, she finally gave me the price. In which I paid there, said and done, right? Wrong. I get a bill in the mail about 2 weeks later for $50. I called out of curiosity what the bill was about because there was no explanation on the bill. The woman who answered said that my insurance had given them the wrong price on my coverage. And that she reduced the price down for me as a favor. So I asked her if she could reduce it down to $0. And she replied, "no" because she could get in trouble. Then said that her reducing it down once already could also get her in trouble. So then I asked if she could reduce it down to $25. And replied "no" because she could get into trouble and that it wasn't her business. Last thing, my tooth hurts now. I went in with no pain in my teeth, but now it hurts! After my visit I should feel better, not worse! read more

This dentist office has been a huge blessing for me. My very first appointment here was an emergency and I was beyond scared because of how bad my mouth hurt and how swollen it was but they made sure I was beyond ok the entire time. I am beyond terrified of the dentist but every time I come here I am calm and at peace because they make sure I am numb and the absolute at ease I can be at. I literally will never get a new dentist because I have finally found the only dentist I can trust. Everyone here has been a calm here especially with his bad my anxiety is with the dentist. I am beyond thankful for you guys here. read more

I had high hopes for this place, but the work he does on your teeth is horrible. I went in for one filling, was told I needed 3.. plus more and they took my money for a root canal, trying to get that back in itself was a whole other task. Anyway, I got 3 teeth filled. And he ruined my teeth, leaving the appointment my teeth felt worse.. I decided to get a second opinion..he left a gap under one filling, damaged the pulp of my tooth in the second filling which resulted in a root canal because I was in tremendous pain. And the 3rd filling broke! So 100% would not recommend, I spend two much money fixing this mess.. when I should've went to a different dentist in the beginning. The girls up front and Katie are very nice, the dental work is the only issue. read more

I write this review as a physician and former patient of theirs. Their copays are higher than similar procedures at other dental offices. Generally, after 4pm, they won't answer the phone although they state operating hours are until 5pm. For simple dental work, I had to get referrals which dead ended with me having to call from the list that was given me. Not able to tackle basic dentistry work. read more

If you like a robot dentistry, go here. No heart only in it for money. Place is very nice, the people really aren't.

I look forward to going to the dentist for the first time in my life. The staff is truly welcoming and very professional. The office is decorated with rare signed memorabilia from some amazing rock artists and great music is played throughout the office. Dr Herrera is super chill and makes you feel as if he was treating a family member. I highly recommend this amazing practice. Well done Dr. Herrera and staff. read more

I just want to start by saying that I have a tremendous fear of dentists spanning from a horrible experience in the past. This was not the case at Rock Doc! From the moment you walk in you feel at home and Katie greeted as such. I went in to get my wisdom teeth pulled and I was awake, "scared to death". The dentist Rene calmed my nerves and let's just talk about Emily, what a gem! Constantly telling me how good I was doing and very nurturing. This is the place to be going if you want a great clean dentist office. Highly recommend! read more

Love this location! The gals in the front are absolute dolls and Dr.Herrera is awesome! The wait time isn't horrible.

I hate going to the dentist but this dentistry is awesome in all aspects. The staff is super friendly and welcoming, and Dr. Herrera is also the best dentist I have ever had. He is welcoming, professional, informative and cares about the well being of his patients. read more

The assistant and doctor are very kind and professional. They make sure you are good through the whole time while your in your session. From the front desk to the back room you are treated with kindness and helpful assistance. The doctor did an amazing job and I didn't feel a thing compared to other doctors this one took me by surprise. Most dentists I have gone to in the past feel like their don't obligated to treat patients with kindness and respect. While coming here it was the opposite Me and my family all go to this place now because of the quick, and painless work the doctor does. Thank you to everyone in that office!!! read more

A week prior to all this I had a serious pain coming from one of my teeth. So I researched my insurance provider list and found this doctor. I set up an appointment without any issues and their office staff was more than helpful. And the days prior to the scheduled appointment date they contacted me several times to remind me of my appointment. I then received a call from them hours before my appointment that they would be cancelling my appointment. Shortly afterwards they contacted me via text message to remind me of my appointment. Such BS. read more

It's been about 2 weeks since my visit to this joint. First apt was basically X-ray and filling of paperwork. 2nd apt is where you have ur teeth examined by the dr. They're incredibly pushy as far as having to try and squeeze out every penny out of you. This guy must be desperate for money. It's like you're walking in to one of those pyramid multi level schemes with everyone coming at you for money. Makes you question why you chose this joint. Be very careful how you respond because they're quick to lay on the fear of darkness disaster and doom that'll fall upon you should you decline extra stuff that's not needed that your insurance does not cover. Went in for routine general work but nooooooo he wanted to charge me over $1,000s extra that would've come out of my pocket. Do you have an extra grand or more to blow? If you do then this is the place. Staff are all over the place. Initially they didn't seem to have anything organized. In this tiny room they're all around you buzzing trying to get stuff sorted. Makes you feel very stressed, cramped and uncomfortable. Seriously not very professional. One of them couldn't read the X-ray correctly and had to be corrected in front of me by the dentist. Brushed it off like it was nothing. Dentist did not wear a mask. Assistant did. He isn't the approachable type that lets you ask questions and puts you at ease. No. He came in opened my mouth and shot me up with Novocain then disappears. Did that multiple times. Just when you want to ask a question he's gone. As soon as your mouth closes after he's done with your tooth he's gone. Don't ask the staff there mulling around while you wait in the chair for any questions. They'll pounce on the opportunity to offer services that'll cost you thousands of dollars.. NO THANKS. Dentist seemed rushed. You don't feel relaxed and at ease as he seems like he's in such a hurry as if you're burdening and inconveniencing him and making his day miserable by having you there. He genuinely displayed disappointment when I declined extra stuff that I did not need. Yet parked outside is his Humvee gas guzzler. Equipment is antiquated. Not up to date as in a modern dentist office. It's like a rural 3rd world country dentist office. The computer system itself does not work properly as it takes FOREVER for any photos to pull up. What is this guy doing with all the money he is making from this place. Wouldn't you think he would be reinvesting it back into modernizing and upgrading his equipment? ITS 2017!!! Very sad. Music gets old. Same song over and over and over and over again. Went in for basic stuff. He did basic stuff but didn't seem very happy doing just the basic essential work that was needed. Be careful when you step into this joint. They'll squeeze you financially for every penny. Oh you can't afford it? Payment plan. NO THANKS. WHAT PART OF NOOOOOOOOO DONT YOU UNDERSTAND? read more

GREAT PLACE! Moving to Texas next month and I will fly back to keep coming here for my dental work! Bad ass place and staff!

Today was my first visit at the Rock Doc Dentistry! I was extremely nervous before going in knowing I had to get a tooth pulled, they eased my pain and made my experience wonderful! Everyone is extremely nice and helpful, if you're looking for a dentist I highly recommend rock doc dentistry read more

Walking in, I was immediately greeted. The best part was going to the back. Emily did an amazing job making me feel very comfortable and welcoming. She not only interacted with me, but she extraordinary and very kind. She explained things that the doctor didn't even get to explain, maybe because of his busy schedule, but Emily made me feel welcomed as If I was home. Great experience read more

This Dentist does Rock out! He's the best! His staff is kind and generous with their great attitudes! Wonderful place to get your teeth done. Clean and comfortable. read more

Awesome staff and great environment. Dr. Herrera and his staff do what they can to make you feel comfortable. My sister that is special needs loves it here and that says a lot because she hates any type of doctor. I have referred a few people here and will continue to tell people to go to Roc Doc. Dr.Herrera and his staff are very hard working but will take time to answer any questions you may have. So glad I found this dentist, but wish it had been sooner. read more

Im So Blessed To Have Found The "ROCK DOC"; They Are A Great Team And Take Time To Answer All My Qeustions And Always Make Me Feel So Comfortable There, And Ive Never Waited More Than 10 Min. After Being There For My Appointments, Thankyou Ms. Thornton read more

This is the cleanest office I've ever been in. I was greeted by a beautiful woman named Katie. She was so accommodating making me feel comfortable. And I was . I had porcelain veneers put in as a cosmetic procedure. Mr. Herrera the doctor was so gentle and worked efficiently. He made sure I was not feeling pain the crazy thing is I didn't need much of a dental block . He's that good I suppose. I love results. I'd definitely go back. I've had a lot of work done over the years and hands down "THIS office ROCS!" I RECOMMEND FOR SURE. read more

I come to Bakersfield just to see the Rock Doc. My last Dentist was much closer to me, but Dr Herrera and his staff are worth the extra mileage. He's clear and concise about each procedure and communicates it well. He works fast and makes me as comfortable as possible. He takes pride in his work and genuinely cares about his patients. I finally found a dentist I like, and have been taking better care of my teeth since going to him. The Rock Doc truly rocks. read more

When I was 16, a dentist nicked my gums and made me bleed. It wasn't his fault. I have Tourette Syndrome, and I ticked as he was working on me. This instilled in me an indescribable fear of dentists, or at least of dental work. Again, not their fault. I never went to another dentist until a few months ago. Fearing that we'd soon lose our health insurance, my wife made appointments for us with what was essentially the first dentist she could find. Dr. Rene Herrera of Rock Doc Dentistry. I am 37 now, and if you do the math, that means it'd been 21 years since I'd seen a dentist. I was petrified, except not-my nerves set off my tics and I jerked about worse than I have my entire adult life. But Dr. Herrera and his compassionate staff worked with me. Talked with me. Calmed me. I had two small cavities and needed a deep cleaning. And after taking some medication, I went in to get the work done. The deep cleanings, done over two appointments, were no big deal. Any pain was more of a brief nuisance. Getting the cavities drilled and filled in that first session was even less than that. Today, I went in for a follow up. Some post op photos and a good polishing. I loved it. I felt so calm. Dr. Herrera is efficient, precise, gentle and knowledgeable. He speaks to me candidly, but with respect. His staff takes the time to entertain whatever questions I ask, even if they aren't related to the work being done. They are nurturing, which is precisely what I needed. Dr. Herrera and his staff cured my fear of dentists. You want to know what I think of them? Just ask my 4-year-old daughter. She insists that when she's old enough, Dr. Herrera will be her dentist. Much love guys! Thanks for everything you've done! read more

Terrible. They call you constantly to set up appointments and they schedule me a time without my knowledge. Of course I missed it, I was never aware of it! They charged me a fee and turn it to collections. Absurd. Prior to this I went in and they try to get as much cash possible as "add ons" that your insurance does not cover. read more

I highly recommend this dentist!!! I am a very nervous person when it comes to the dentist but from the time I walked in to the time I left I felt comfortable, welcomed and well taken care of... The front girls are nice friendly and welcoming the office is clean and it has a great atmosphere!! I have always been afraid of shots and I can honestly say that I didn't feel the shot there was not a time during my visit that I was uncomfortable or felt any pain!! The dentist and his assistants take there time to listen to you and explain what they will be doing. I am actually looking forward to my dental visits rather than being nervous and scared!! Love this dentist!!! read more

I take my whole family here. Dr. Hererra and his assistant Katie goes out of there way to make you feel welcome and at ease . The staff is very professional. Also the decor of the office is fun and inviting. Great experience. read more

I was recommended to Rock Doc Dentistry by a friend and I was very pleased with the recommendation. Dr. Herrera and his staff are friendly and I received the most thorough cleaning I've ever had. Every procedure from start to finish was explained to me clearly. And they have flexible office hours even after my work hours, which works well for me. Their office is newly painted and everything is clean which is important to me for a doctor's office. You even get a choice of music when you get your dental work done. I would highly recommend the Rock Doc to anyone looking for a dentist in town. read more

I drive from LA to Rock Doc. My teeth were in bad shape and Dr. Herrera has my teeth looking amazing now! The staff was super nice and friendly as well. I would recommend them to anyone. I take my whole family there now for cleanings and dental work, and it's no longer a scary thing going to the dentist! THANK YOU!! read more

funny how another dentist cleaned her teeth no problem and used our insurance with no out of pocket cost and my dentist has only 2 levels of cleaning not 3 seems to me you were either trying to take advantage of a kid or ripping off medi cal. read more

Do not go here if you have children! This dentist/assistant is incredibly rude! I arrived today 10 mintues early for my son's appointment. I'm a stay-at-home wife and we are a homeschooling family, so I brought along my other 2 children and my infant son. As soon as we walked in, the female dentist or perhaps assistant greeted us with, "Oh, wow..." said in a tone of condescension. We've dealt with that before, so I brushed it off, tried to be polite, and began filling out paperwork. The waiting area is very small, with one couch and one chair, so I asked my children to all sit on the couch and leave the chair in case someone else came in (no one did, and the place was very slow). My older three children are incredibly well behaved and literally sat without saying a word, working quietly on schoolwork and reading. My 1 year old was toddling around playfully and I was playing peek-a-boo with him. After waiting for 20 mintues, this woman came back out and told us that in the future, we could not bring children to the appointment-- only the patient and 1 guardian of the patient is a minor. What?!? So I calmly asked if perhaps we should just go somewhere else? She said rudely, "I don't meant to offend you, but you can't be taking up all the room in the waiting area for other patients." Again, no one else was there and we had left the chair open. Plus, we weren't planning on staying there once my son was taken back. Oh well, I was again calm and kind but we decided to go elsewhere. Incredibly unprofessional in the way she had her hair/makeup as well, and also had inappropriate magazines visible. Not a place for people with children or just people with class. Weirdest dental experience of my life. read more