" BEST OF THE BEST "…read more Wife and I have been coming to Northwest Dental Arts for 12 years now. Dr. Nguyen is an exceptional dentist to say the least. Most recent visit I had an issue with a rear molar that was hurting and loose. I was petrified thinking I probably would have to have the tooth removed. I arrived at 2:00 PM (which my girl Erica worked me in last minute) at 2:05 PM Josie brought me in and took a couple of X-rays. At 2:08 Dr. Nguyen examined my bad tooth that he had tried to save for a long time and said " Steve I think it's time to remove your molar. WHAT!!!!! My nervousness kicked in BIG time to say the least. The Doc gently shot me up (which was almost painless) and at 2:18PM I was getting instruction from Josie on how to care for my extraction after the fact. WOW..... Home shortly thereafter. Numbness wore off by 4:30 PM. Absolutely NO pain at all AWESOME. As I am doing this review it is now 6:45 PM and literally NO PAIN. I love this guy. Great job Doc and thank you for making sure my dental needs are met NO matter the problem. See y'all next week to have my teeth cleaned!!

Dental assistant. First try very professional what they do . Both dentist highly qualified know…read morewhat they are doing . If you have issue just ask questions go down set appointment .

First visit for me and my 11 yr old at the same time. Everything went smoothly and we both came out…read morewith good feelings about our experiences. Thankful that I didn't get lectured to remove my wisdom teeth. If they become a problem I will I'd say but next time repeat. They simply performed the needed work of x rays and cleaning. The mouth inserts for x rays didn't pinch either. First time in forever. I always feel like I'm drowning but they seemlessly kept the suction going during the cleaning. I didn't value the video options going in but enjoyed the distraction of the vertical and ceiling monitors. I came to add a star for what I completely forgot and what was probably the above and beyond customer service of our visit. I am very careful about info to aid identity theft. I had to give SS# and asked for the post it back so I could shred it. Alfonso, Dr. Nicole's husband and man about the office said "I'll shred it for you and you can watch." He used the number for insurance and then brought a shredder to the lobby and shredded it in front of me. Talk about customer service putting my mind at ease!!

If I could leave zero stars I would. I have never once stepped foot in this office or signed a…read morecontract of any sort stating if I cancelled an appointment I would be charged. I am a mom of three littles 3 and under. Apparently I rescheduled an appointment and missed the rescheduled appointment, which I never remember doing. My dentist has been another dentist on a totally different part of town. I was never told that if I missed my appointment I would be charged nor did I sign a contract stating that either. I received ZERO calls from the office even stating I had an outstanding balance what I received was a call from a collection agency attempting to collect a debt. I never had work done never even stepped foot inside the doors and this is how they do business especially to apparent first time customers. I have asked the collection agency to send me over my signature stating where I acknowledge such charges and nothing can be shared. This dentist office is garbage on customer service and just out to get $50 from a potential new patient. Weird that they would have made more $ from my insurance to reschedule an appointment than trying to get $50 for a missed appointment. I find it so odd for a dentist office to be so hard up for $50. If I was made aware and I signed/consented acknowledging this type of fee I would be more than apt to pay but no documentation has been provided where this is their policy and I was made aware. I'd say find a new dentist one that actually cares about you and your oral health than trying to make a quick buck!

I am embarrassed to admit that I have neglected my teeth for quite a few years. The pain of an…read moreimpacted tooth and resulting infection forced my hand. My filling from my childhood had fallen out approximately eight years ago. Because it did not cause me any pain at the time, of course, I did not go to the dentist. Nonetheless, my first time back to a dental office with Dr. Davis and the dental assistant, Delia was believe it or not, quite pleasant. I was highly anxious and quite nervous at first. Dr. Davis and Delia both took their time with me to explain options, best and worst case scenarios and let me take all of that information to form my own treatment plan decision. I can't emphasize enough, how kind, patient, professional, courteous, caring, and thoughtful Dr. Davis, Delia and honestly, the entire staff was. I had to get my tooth extracted, teeth on either side of the impacted tooth prepared for a temporary bridge. I can tell you this, honestly: I never felt any pain. At all. Which was my biggest fear! Dr. Davis and Delia explained everything that was happening and everything they were doing. They patiently answered any questions I had! And believe me, I had many! Thank you, Hall Of Fame Dental! Thank you, Dr. Davis! Thank you, Delia! You made my experience that I anticipated would be painful and dreadful, very pleasant and painless! Such a wonderful surprise! ~Trina White

Been to this location several times…read more After shopping dentists and having terrible experiences at other practices- this staff goes above and beyond to help relax me. I'm terrified of dentists but they really helped to calm me before a major procedure, and the tooth was reconstructed perfectly! Pricing is higher than other practices but the professionalism and quality of work here is well worth it!

I was referred to this office for ortho and they have been great. Vanessa always welcomes me by…read morename as soon as I step through the doors. The orthodontist has a great sense of humor and really cares for his patients. I have actually gotten 2 of my co-workers to come to him for their ortho treatment. When my dental insurance changed, I started to come to them for my routine cleanings and the great service continues. I also take my 5 year old son to them and any parent knows how nervous kinds are at the dentist, but they made him feel very comfortable talked him through the xrays and the cleaning.

Had me wait over an hour when the age of my son was a concern. THEY KNEW HIS AGE WHEN BOOKING THE…read moreAPPOINTMENT!!! If you can see them before they are 16 then why waste my time!

I called Doctor Lee's office this morning as I was in extreme pain with a broken tooth. Even though…read moreI'm not a patient, they said to come in right away. The office staff is very professional and was able to contact my insurance and expedite the process to get me treated. Mind you, I'm very nervous when it comes to dental visits, but Doctor Lee made me very comfortable and relaxed. Actually, I hadn't realized she pulled my tooth until she showed it to me. I had such a wonderful experience, Doctor Tanada Lee is my primary dentist.

Best dental office I have ever been too. They are so clean and are very sanitary in everything they…read moredo. They seem to use the most up to date equipment and techniques. The receptionist is so sweet, friendly and knowledgeable, she was awesome. Also the girl who took my ex rays was also so sweet and very gentle when taking X-rays. All of the staff is well trained and seriously so nice. Ms. Lee the dentist doesn't just rush through exams, cleanings etc she is very thourough it's clear she takes pride in her work. She is very clear about what I got going on and what my options are. They really try and work with you. I love how organized her practice is. They remind me when it's time for my six month Cleaning appointment which is nice because I would totally forget. Definetly reccomend this dental office for anyone looking.

I used to be terrified of the dentist!! I made an appointment because I had to and I have to say my…read morefear is gone! The Doctor is cool but the girls there make it what it is. Doctor Parks is great at what he does and is VERY honest if he don't feel confident in doing a procedure he wont do it and explain why. I love this because it's not about the money for him. it really is what's best for the patients. I have referred so many people to this office.

From the front office workers to the dental hygienist and the doctor himself, everyone was…read moreincredibly kind and personable! They made you feel extremely welcomed, even from the first phone call when I made the appointment. I love the education the hygienist gave me while she cleaned my teeth, so now I can clean my teeth properly! Gabby was also so sweet to explain everything she was going to do before she did it. That always makes the patient feel more comfortable and feels like the employees care about you (coming from an ICU RN who takes care of patients). Highly recommend this place!! Thank you for all you do and with a smile :)

I had an amazing experience at River Lakes Dental Group! This was my first visit, and…read moreunfortunately, I came in with an emergency because my crown had fallen out. They were able to get me in the same day, which I truly appreciated. From the moment I walked in, Anita was incredibly friendly, welcoming, and helpful, which made an unexpected dental emergency much less stressful. Dr. Govea was amazing!! She was professional, caring, and took the time to make sure I understood everything and answered all my questions. I also really appreciated that their prices are reasonable and I never felt pressured to say yes to every recommendation. They gave me options and allowed me to make my own decisions without making me feel uncomfortable or pressured. For a first visit, they definitely made a great impression. I'm very happy I found River Lakes Dental Group and would absolutely recommend them to anyone looking for a friendly, honest, and caring dental office!

My first visit to Riverlakes Dental was in December of 2025. Today, I called to update my…read moreinsurance. It had switched from an HMO to PPO. She repeatedly questioned what I was saying as if I was unclear. She asked for my member number and I gave it to her, and she said that was for medical insurance. I calmly explained that it is dental insurance. She tried to verify it somehow and said it was not able to be verified. By this time, I'm on the dental insurance website seeing my card with my name and coverage, so I request her email. She said it really fast and sighed when I asked for it to be repeated. I emailed her a screenshot of the card with the number for customer service and claims mailing address to assist her. She replied to my email saying she would get back if she could verify it. IMO, PPO insurance probably pays better than HMO, so why wouldn't they want my business. I'm going to cancel my appointment and go to a new dentist, my long time dentist retired. They should be more courteous and respectful.

Now that we have a baby, Dr. Lin and his staff continues to impress us with their skills dealing…read morewith kids. They are efficient, quick and continues to do good work. Super clean facility too.

I was contacted by the office the day before my scheduled appointment to confirm my appointment and…read morethen was asked if I could come in a hour earlier and I said that would be ok. I arrived prior to my new 10 o'clock appointment only to be told I had been scheduled at 11. The receptionist said she didn't know what happened but I could wait or reschedule. Since I had previously adjusted my schedule for the day to reflect a change I had to make a new appointment. PreCorvid excellent staff, post Corvid not so good unfortunately because the Dentist is really good but his support is letting him down.

I came here for the first time today after a co-worker recommended the dentist and his staff to me…read more The waiting room is comfortable and includes a large-screen television mounted on the wall that was playing soap operas on NBC. (I'm guessing the Olympics were on earlier and the soap opera just came on.) The initial exam with Dr. Tsai was good. I met a dental assistant who took my x-rays with a digital machine, which took five to ten minutes. Dr. Tsai came in a few minutes later, gave me an examination, and then discussed my teeth with me. I was impressed at his professionalism and knowledge. A little later, I was called back by the dental hygienist. She was pleasant and did a great job of small talk and helping me understand what was going on with my teeth and plaque buildup, etc. I don't remember being in any pain and I don't recall being scolded for not being perfect or having perfect teeth, which is something I've regularly experienced with other local dental hygienists. Seriously, for the first time in a while I am interested in returning to my dentist's office in six months for my semi-annual dental cleaning. I really felt that Dr. Tsai and his staff were some of the most professional people I have ever dealt with at a dental office in Bakersfield. I highly recommend them.

I decided to leave my other dentist because they stopped taking my insurance and became out of…read morenetwork. I researched and found Dr. Tsai. He was just down the street from my house. Thank goodness! Staff is friendly and Doctor was knowledgeable and kind. Its not the service that Im used to. My previous doctor assigned us to our own hygienist so I knew who I was seeing. Its an adjustment for me. But I like this doctor and I think I will continue to go to him.

I never thought I would be writing a Yelp review about my Dentist. This is probably only the 2nd or…read more3rd yelp review I have written ever. in 20 years. I needed to find a new Dr. in Bakersfield after moving here, reluctantly moving on from my beloved Dentist of 20 years in Beverly Hills. My neighbor recommended Smile Studios to me, and I trust her advice completely. I was not disappointed. I have a below average level of anxiety about visiting the dentist, mostly due to my experience with my previous dentist. Still, it's always scary, starting over with a new doctor. In short, Smile studios met and way exceeded my expectations. From my initial phone call inquiring if they are accepting new patients, through my tooth extraction/bone graft procedure yesterday, I am beyond impressed. The kindness of the staff is the first thing I noticed. The office has a very friendly, happy vibe. The opposite of what you would expect of a medical practice, unfortunately. Upbeat music playing. I was offered several financing options, as well as assistance from the front desk dealing with my insurance. The assistants to the doctor were unfailingly kind and friendly, asking me a lot of questions, both about me, and my medical history. Dr. Arbi is such a kind, gentle, caring soul, with a great chair side manner. within a minute or two after meeting him, I felt completely comfortable and confident with him. we bonded over our mutual opinion of living in LA vs. Bakersfield. he reminds me of my childhood dentist. kind, quiet, calm, caring. I am a patient for life.

Update: May, 8th 2026 Still 5 stars. Not only does my family…read moreuse Smile Studios for their dental care, but my colleagues and employees even have chosen Smile Studios and trust them with their dental care too!