L & L Mirror and Glass LLC in Mesa, Arizona is a great place to do business with. Sherry, the…read morereceptionist helped us select the style of shower enclosure we needed. Larry, the owner, did a great job of measuring and planned the job & materials perfectly. Also, Larry's quote was fair. Last week the shower surround was installed and the vendor included vinyl seal that would have worked, however, was not quite up to the installer's expectations. Installer (& perfectionist) 'Louis' told us he would contact the vendor regarding the vinyl and would get back to us. Today, Louis and his teammate returned & installed the correct vinyl in a couple minutes before they were off to the next job. No cutting corners. The job was done right. The glass shower surround is beautiful. We couldn't be happier.

I tried a few glass stores to get some glass for my new cabinets door but they either rude and not…read moreinterest in the order . Maybe just 5 doors . Not worth their time So I saw L and L mirror right by my house and walk in and spoke with Sheri . She found the glass I wanted and I brought the doors in the same day . She promised me 3 weeks but mine One week done . Excellent . Friendly , nice and great price . They do windows , shower doors and all other glasses project you needed .

Initially we were thrilled with our flooring. A little overpriced and I find manufactured discounts…read moreinsulting as a consumer, but that aside we landed a good crew (they have no installers, they hire out) and the floors looked amazing! Fast forward 2 years and we discovered damage to one floorboard - the top layer was splintering and lifting. We bought their warranty, in this case, Bankers Warranty Group/Centricity/Centricity Services of St. Petersburg, FL. So when I found the damage I called the number on the brochure and filed a claim. I was told two weeks later via a voicemail that my claim was denied. They said they do not cover water damage. I was very clear that this area is the most traversed and stood upon area of our home as it is in front of the sink. From this they concocted water damage. I tried to contact them but all correspondence is "no reply" and no one would return my calls. Eventually I was able to file another claim online. NO response at all! After another week or so I called Empire Today. They were very nice. They're always very nice. They even filed a third claim supposedly, which Centricity rubberstamped "denied" again. I worked in the insurance industry for a while..this is a shady practice, designed to encourage claimants to get frustrated and just go away. So I said to the CSR, "well if the damage is not due to an accident, or water damage, it must be a defect so I expect Empire to repair it." It has been so long now that a second plank is beginning to splinter. She put me on hold to speak with her GM. When she came back she said she had great news - her GM was willing to wave the cost of supplies but I would have to pay labor costs of $150. Surely they know I have planks here!!! ONE FIFTY to repair a defective product they installed just two years ago?!! I guess customer satisfaction is not really part of their mission statement afterall. The flooring is okay but dulls easily and no one at Empire seems to know how to care for it. I asked repeatedly during and after installation to both the installers and the office. Eventually I found answers on the internet. The joints where the baseboards meet are sloppy and some are beginning to separate. We bought from a franchise and paid MUCH more than had we gone with a local, smaller installer because we thought we would have peace of mind. HAHAHA! Empire Today is a fraud. Product is mediocre. Product is way overpriced! But most importantly, once it is installed, they DO NOT SUPPORT OR ASSIST THEIR CUSTOMERS. Support small business in your area. Hire a local contractor or handyman!

I put off replacing my windows for 15 years, daunted by the task. However, I met with Mariano from…read moreEmpire and he guided me from start to finish. I felt very comfortable, he took the time with me, going through each step of the process. The team of Marco, Ben & Luis arrived on time & were very friendly. Each guy set off in the various areas & knew exactly what needed to be done. They cleaned as they went & worked together like a well oiled machine. I highly recommend Empire for your window & door needs. Bam!! I have new windows installed & they are gorgeous. Thanks Empire for your professionalism, great customer service & speedy installation!!

Valleywide Glass is top notch. They were professional, straight forward, and skilled with the…read morerepair of our sliding glass door. We had a grid that was perfectly matched to our undamaged side in both color and thickness. They were always on time and the turn around time for glass manufacturing was actually pretty swift. If you want peace of mind, go with these guys.

Had contacted another place, which had to order the glass for my rear sliding door... Then after a…read moreweek of waiting, never heard back from them... I contacted Valleywide about 11am and by 2pm my rear door had been installed.... 2 days before Thanksgiving. I really appreciate the super-fast service and install.

They did a great job replacing a mirror for my bathroom. They were extra careful with the frameread more

EXCEPTIONAL!! Another great experience! I had my windows & screens done & couldn't be happier…read more Great communication through out the process. Each person I dealt with from the receptionist to the installers could not have been more friendlier and kind. All in all great service & price!

Noah came out to repair two of our broken windows today. He did an amazing job. I was surprised at…read morehow quick he worked as well. It's a big relief to my mom and I as the windows were broken by some previous renters before we purchased the house and we didn't want the rain to pour in. I definitely recommend this company and also Noah to anyone who needs their windows repaired!

Guy couldn't replace the window on the first trip, said he didn't have enough time. Everything was…read moreon the quote that needed to be done, but he said he didn't know about taking out a stationary window. Left broken glass on the sidewalk and street.

While cleaning a glass shelf in our corner-mount medicine cabinet, we dropped and broke it. The…read moreshelf is an unusual irregular shape, so I took one of the other shelves to AZ Xtreme Glass & Mirror. Not only were they able to duplicate the irregular shape, but they did it in a matter of minutes while I waited. They even polished a chip in the edge of my sample shelf. They were friendly, helpful, fast, and efficient, and they did it for a reasonable price. I'd definitely recommend them.

Great job! Tate and Derek were our installers. Here on time. Quick. Looks so nice. This is the…read moresecond time we have used this company. They don't disappoint! Thank you

Everyone that I worked with was very professional. Often explaining items that came up without me…read morehaving to ask. The day of installation. They swept and vacuumed up their work space. They spoke clear English and Spanish and were very respectful. They even cleaned the windows before they left. Excellent work!

2/15/23: For the price of the TruStile door paid, it should have been replaced with a new one as it…read moreeither was delivered damaged or it was damaged on the install. In addition, there was gap at the bottom and side of the fire-rated door when installed. I had requested a new door to be installed due to the damage and poor installation job. Rather than order a new door, of which the vendor, Trustile, should have replaced free of charge since it arrived damaged, it was "repaired". The repair job is still poor and you can tell there was damage. Even though painting the fire-rated door might "fix" this, I shouldn't have to first sand it myself and prime the area to make it right. And when the threshold at the bottom was adjusted, there still was a slight gap and had to request to be readjusted again, I double checked this time before the installation manager left. The sales and installation manager were nice, but the the customer service on how to remedy a damaged door was not very good, especially for the price of a custom made new door. I will not be using them for any future projects and do not recommend them. Edit to review 2/21/23: After speaking with the business manager, was able to resolve the issue with the damaged door. Another individual, who was noted to have many years woodworking experience, came to repair the damage on the door properly, and sanded and primed the area too. The results are much better and acceptable versus the prior repair attempt. Cal is amazing and did a great job. I also appreciate the response and communication from the manager as well as a call from a TruStile representative. My original review has been revised from 1 star to 3 stars. Edit 2/25/23: It appears the adjustable threshold was not installed properly as there is now a gap at the bottom right. Seems like the adjustment did not hold, not sure what happened, looks like the right side is depressed. Another issue of workmanship on the either the original installation or repair. Back to 1 star and waiting to hear back from the business manager. This will be the third attempt on getting the install on this door correct and up to standards.

Super easy to work with, very reasonable price and quality work…read more We used Roadrunner for two bathrooms. They were prompt for the measurement, provided an estimate the same day and installed it on schedule. When they came back to install the second one and perform a maintenance on the first, their technicians proactively found out a defect and had someone come back and replace the defective part all without us ever telling them to. Would recommend them to anyone.

So far haven't been impressed. Was referred by Hobaica for a glass shower piece for a new shower…read more Made an appointment about a week and a half out. The appointment time came and I did think it odd that I didn't get a reminder text/call but I started waiting for the tech to show up and about 20 mins after their scheduled arrival I called and they didn't have record of my appointment. They said they would look into it and contact me back. They called about 30 minutes later to say they never had an appointment listed but their tech could come out in the afternoon. Luckily I work from home so I said that would work. When the tech showed up he said he was new and forgot to put my name on the appointment book but confirmed it was him that I originally talked to. He did his measurements and said he would get right back to me with the quotes. That was on Friday -- I did finally hear back from him on Monday afternoon. The quote is pretty competitive but since I didn't hear right back from him I am getting a couple of more quotes now. I will update my review if I decided to go with Roadrunner but so far not that impressed.