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    Giant Communications

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Mercury Broadband - The Mercury Broadband team enjoys attending local community events to interact with our customers and connect with the community.

    Mercury Broadband

    (35 reviews)

    5 stars for customer care and technical support!! Technical…read moresupport goes above and beyond to make sure I understand not only how my service works, but how to use and get the most out of my devices! Customer support has been extremely diligent in responding to my questions. They made sure I have the right plan for my current usage, not what costs the most. I really appreciate them for making sure to resolve the issues I did have and make sure I, the customer, was treated the way they would want to be treated.

    I used Mercury Broadband for over 2 1/2 years. No problems till I cancelled my services. Now it has…read morebeen a nightmare. I have been waiting 3 months for a refund that should never have been charged. 5/21/2025 my equipment was scheduled to be picked up and I was told I would no longer be charged. 5/26/2025 a payment was taken from my account. Contacted the company and was told a ticket was put in for a refund. July invoice came stating I owed them for equipment not returned. I contacted the company and was informed they were unable to take the equipment off my garage on the original pick up date and they needed to reschedule to do so (they already have all equipment from inside my home picked up on 5/21). I told them to come anytime as this equipment is outside. 7/10/2025, equipment removed, I was told a refund would again be issued. August billing statement arrives, not only without a refund, but with a $5.00 late fee added to the previous charges, which I DO NOT OWE! Called the company again. This time being told that after the August 4th invoice was created, a note was added for the picked up equipment and a refund, so now, they will not issue a refund until after the 9/4/2025 statement comes out. Basically, if they get your money, you will pay hell to get it back because "This is how it is done". The equipment should have been fully credited by 7/10/2025 and a refund issued on 8/4/2025 if this is how they do things. I regret ever doing business with this company now. Horrible accounting services.

    Fox Business Systems

    Fox Business Systems

    (1 review)

    My wife was an Architecture student at K-State and she spend 2500 to have FBS build her a computer…read moreto use for modeling, rendering, and Adobe Photoshop. The computer that FBS built was a complete joke and was at least 1000 dollars overpriced. The computer constantly froze at the boot screen and would then it would need a fresh install of windows in order to work again. When we took it back to FBS they claimed it was a "software" problem and therefore the warranty would not cover it. After constant problems, and returning the computer exactly 6 times (the last being for a 6 month period) we decided to give up and I built a brand new computer myself. I have tested the computer that FBS has built with a new GPU, PSU, HDD, and OS and STILL this piece of crap that FBS sold us locks up. In short, FBS installed crappy components at an exorbitant price and would not go back and fix the mistakes they made. AVOID THESE PEOPLE LIKE THE PLAGUE!!!!

    From the owner: Fox Business Systems was founded in 1986. Like our motto says, "We Build Solutions." Our business…read moreis based on creating cost-effective, complete, secure, and efficient computing solutions for business, government and individuals. Our offerings include custom-built computers, servers, laptops, network devices as well as a full line of components and peripherals. We provide in-house and onsite repair services including data recovery, network setup, Ethernet cable runs, fiber optic termination, VPN configuration, VOIP, Internet WIFI and Hotspot setup, security and monitoring, virus and Spyware removal & Notebook power jack repairs. Our store carries a wide selection of products including Intel CPUs, motherboards and SSDs, RAM, video cards, power supplies, chassis, fans and about anything else you could need, including the hard-to-find cables and components - SCSI, HP36, RS232, Parallel, SDRAM, etc.. Our staff is experienced, knowledgeable, and ready to help.

    Giant Communications - isps - Updated May 2026

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