5 stars for customer care and technical support!! Technical…read moresupport goes above and beyond to make sure I understand not only how my service works, but how to use and get the most out of my devices! Customer support has been extremely diligent in responding to my questions. They made sure I have the right plan for my current usage, not what costs the most. I really appreciate them for making sure to resolve the issues I did have and make sure I, the customer, was treated the way they would want to be treated.

I used Mercury Broadband for over 2 1/2 years. No problems till I cancelled my services. Now it has…read morebeen a nightmare. I have been waiting 3 months for a refund that should never have been charged. 5/21/2025 my equipment was scheduled to be picked up and I was told I would no longer be charged. 5/26/2025 a payment was taken from my account. Contacted the company and was told a ticket was put in for a refund. July invoice came stating I owed them for equipment not returned. I contacted the company and was informed they were unable to take the equipment off my garage on the original pick up date and they needed to reschedule to do so (they already have all equipment from inside my home picked up on 5/21). I told them to come anytime as this equipment is outside. 7/10/2025, equipment removed, I was told a refund would again be issued. August billing statement arrives, not only without a refund, but with a $5.00 late fee added to the previous charges, which I DO NOT OWE! Called the company again. This time being told that after the August 4th invoice was created, a note was added for the picked up equipment and a refund, so now, they will not issue a refund until after the 9/4/2025 statement comes out. Basically, if they get your money, you will pay hell to get it back because "This is how it is done". The equipment should have been fully credited by 7/10/2025 and a refund issued on 8/4/2025 if this is how they do things. I regret ever doing business with this company now. Horrible accounting services.

My wife was an Architecture student at K-State and she spend 2500 to have FBS build her a computer…read moreto use for modeling, rendering, and Adobe Photoshop. The computer that FBS built was a complete joke and was at least 1000 dollars overpriced. The computer constantly froze at the boot screen and would then it would need a fresh install of windows in order to work again. When we took it back to FBS they claimed it was a "software" problem and therefore the warranty would not cover it. After constant problems, and returning the computer exactly 6 times (the last being for a 6 month period) we decided to give up and I built a brand new computer myself. I have tested the computer that FBS has built with a new GPU, PSU, HDD, and OS and STILL this piece of crap that FBS sold us locks up. In short, FBS installed crappy components at an exorbitant price and would not go back and fix the mistakes they made. AVOID THESE PEOPLE LIKE THE PLAGUE!!!!

From the owner: Fox Business Systems was founded in 1986. Like our motto says, "We Build Solutions." Our business…read moreis based on creating cost-effective, complete, secure, and efficient computing solutions for business, government and individuals. Our offerings include custom-built computers, servers, laptops, network devices as well as a full line of components and peripherals. We provide in-house and onsite repair services including data recovery, network setup, Ethernet cable runs, fiber optic termination, VPN configuration, VOIP, Internet WIFI and Hotspot setup, security and monitoring, virus and Spyware removal & Notebook power jack repairs. Our store carries a wide selection of products including Intel CPUs, motherboards and SSDs, RAM, video cards, power supplies, chassis, fans and about anything else you could need, including the hard-to-find cables and components - SCSI, HP36, RS232, Parallel, SDRAM, etc.. Our staff is experienced, knowledgeable, and ready to help.

The customer service in store , was very inconsiderate. I talked to Verizon customer service on the…read morephone and they said any payment method was available to use including check for activation . The person in store seemed to not want us there and said, we only take check for bill payments. Your national customer service saved you a customer of 20 plus years . If the customer service instore does not improve and being treated like we don't matter it will not help. When the employees don't care. Last I checked for any business the customer comes first. You all have a long way to go.

Verizon is the worst company out there today. After 15 years of paying my bills on time they try to…read moreswindle me out of 20.00. After quitting their lousy internet service, they decide to bill me for no reason a month after paying in full. They did this to me 6 years ago and now I'm in collections. These people are thieves.

I have been with Cox Communications, and they have been good in the past, but that was in the past…read more The problem is that we agree on a monthly rate usually over a two-year period and Cox Communications changes the bill charging a different amount at random and from month to month. This month [November] it was, substantially, more than we agreed on in October. As of now, Cox Communication's word cannot be trusted.

I wish the hell I never got with Cox. I don't know how you have the nerve to charge for your…read moreservices, when half of the time it is down. I can't wait till my caregiver contacts Cox to CANCEL my services!!!

I've been using this service as our sole ISP since July of 2010 and for many many years it was…read moreflawless. Fast and could count on one hand the very short outages. Then the new hospital was built and due to the "rf noise" coming off of it, they struggled for a bit but were diligent in combating the issues and finally got it stabilized again - even upgrading equipment on my side without charge. You can't ask for more than that - sometimes businesses are thrown unexpected things at them. You learn more about a company when things go wrong than when they go right. Yes it is on the pricey side, but I just did a speed test and got 152.49 Mbps down and 100.92 Mbps up. What else would you want and/or need?

Been sharing Wicked with my neighbor with no issues. I will be the only user shortly and will be…read morehandling the account, so I will see what dealing with the company is like. Can't be worse than MIDCO or whatever they call themselves this week.

Finally out of cox. Did you know that if you move away from cox & you have WiFi don't disconnected…read morebefore you change your number. Cuz you won't be able to keep your number. Phone from cox is trouble. When you're talking you'll get a lot of static and you'll have to repeat yourself over again. Att has lower price on phone & WiFi. When you call cox you're lucky if anyone answers. Do yourself a favor don't get Cox mobile or Wi-Fi.

Bad cable, bad internet, bad Wi-Fi. Tech support has a single answer for everything, restart…read more.. Do you really think we did not try that before we called? Live sports, forget it. Yes we have new high quality 4k televisions. The wind is blowing today so service is sporadic at best. Look elsewhere my friends, these people have a monopoly and do not care.

We had great service here. They made upgrading our phones and transferring from another provider…read morevery easy.. we had an appointment but were seen early. They answered all and any questions we had and they were very pleasant. I'd feel more than comfortable coming back if I needed help. This was my first experience with Verizon and I was very pleased.

Upgraded my tragically slow galaxy13 to an iPhone 15 in little less than 20 minutes thanks to a…read moreintriguingly sardonic yet professional character by the name of Chase who is one of the store managers. Even with me being unprepared and sleep deprived for academic/personal reasons, he was incredibly patient with me, a chaotic whirlwind of a human being, and my idiosyncrasies. Intellect, personality, professionalism, humor, and chiseled jawline aside....Mr. Chase helped turn my dour day into a bright one. Give this man a raise please :)

I had lost a full week of projects when my computer died. I ordered a new one on line but it…read morearrived with no working video. Desperate, I contacted Inland. I took my new (broken) PC in and they had it fixed and running that afternoon! You probably won't get that kind of turnaround normally, but they did a great job, very friendly & accommodating. Also, masks are worn in the store. I am beyond tickled with the service they gave!

From the owner: Specializing in: - Computers & Computer Equipment-Service &…read moreRepair - Computer & Equipment Dealers - Telecommunications Services - Internet Service Providers (ISP) - Printers-Equipment & Supplies - Computer Technical Assistance & Support Services - Computer Printers & Supplies - Computer Service & Repair-Business - Utility Companies - Computer Security-Systems & Services - Computer Data Recovery

This is the worst broadband service in the whole Kansas area…read more I have lived out here in Auburn for 4 years. 3 days out of each week I spend in tech support trying to trouble shoot. They moved me to another Tower but it still is unreliable. They give no adjustments for poor or no service unless you have been out 24 hrs. So with that being said you can be without it for 10 hrs and still pay full price. I have never asked for adjustment but I am getting sick if rebooting and troubleshooting almost everyday. Asked for owners info but was refused.. They need more competition and maybe they would treat their customers better. They want you to refer a friend for a month free but why would you screw your friend over. They would end up not being your friend after joining with this company.

I understand Kansas Broadband recently underwent some management changes and has purchased…read moreadditional equipment. Bottom line is, we live in a rural area with no other internet options than Hughesnet, and I refuse to pay the ridiculous price of satellite internet considering how spotty the service can be. Using KBI's new equipment from their Lindsborg tower, I now have reliable, 10/3 unlimited service which is a huge improvement over the 4G hotspot.