Absolutely horrendous. After getting spotty service for weeks, spending HOURS on the phone with…read morecustomer service and having 2 techs come to my home I still have terrible service. I have to use my phone for hotspot instead of the service I pay for. I was given a discount of $13 for being without service for more than a week, and $10 off a month to stay a member, but I will not receive either for over a month still and I was offered these weeks ago. Their response is because the bill was in place already - when these issues have been ongoing for over a month - how is that possible? Each person I speak with has a different response and answer to why the issues are occurring. NEVER USE THIS COMPANY!!!!!!

I used Mercury Broadband for over 2 1/2 years. No problems till I cancelled my services. Now it has…read morebeen a nightmare. I have been waiting 3 months for a refund that should never have been charged. 5/21/2025 my equipment was scheduled to be picked up and I was told I would no longer be charged. 5/26/2025 a payment was taken from my account. Contacted the company and was told a ticket was put in for a refund. July invoice came stating I owed them for equipment not returned. I contacted the company and was informed they were unable to take the equipment off my garage on the original pick up date and they needed to reschedule to do so (they already have all equipment from inside my home picked up on 5/21). I told them to come anytime as this equipment is outside. 7/10/2025, equipment removed, I was told a refund would again be issued. August billing statement arrives, not only without a refund, but with a $5.00 late fee added to the previous charges, which I DO NOT OWE! Called the company again. This time being told that after the August 4th invoice was created, a note was added for the picked up equipment and a refund, so now, they will not issue a refund until after the 9/4/2025 statement comes out. Basically, if they get your money, you will pay hell to get it back because "This is how it is done". The equipment should have been fully credited by 7/10/2025 and a refund issued on 8/4/2025 if this is how they do things. I regret ever doing business with this company now. Horrible accounting services.

I had lost a full week of projects when my computer died. I ordered a new one on line but it…read morearrived with no working video. Desperate, I contacted Inland. I took my new (broken) PC in and they had it fixed and running that afternoon! You probably won't get that kind of turnaround normally, but they did a great job, very friendly & accommodating. Also, masks are worn in the store. I am beyond tickled with the service they gave!

From the owner: Specializing in: - Computers & Computer Equipment-Service &…read moreRepair - Computer & Equipment Dealers - Telecommunications Services - Internet Service Providers (ISP) - Printers-Equipment & Supplies - Computer Technical Assistance & Support Services - Computer Printers & Supplies - Computer Service & Repair-Business - Utility Companies - Computer Security-Systems & Services - Computer Data Recovery

Customer Compliment - Tannier at the Topeka Cox Store…read more I want to give a huge shoutout to Tannier at the Topeka Cox Store for delivering outstanding customer service. After spending over three frustrating hours on the phone with five different customer service reps--none of whom could resolve my billing issue--Tannier stepped in and fixed everything in under five minutes. Not only was Tannier fast and efficient, but also friendly, professional, and clearly knowledgeable. It was such a relief to finally get help from someone who knew exactly what to do and took care of it with zero hassle. Tannier truly turned a bad experience into a great one. I hope this recognition makes its way to a manager--Tannier deserves it! Sincerely, Jill S.

High speed pressure on the customer. No copies of the coat comparisons. Left with their box of…read morestuff. Never opened it. Compared what I was told and returned it all the next day unopened. Now 3 days in a row I am getting bills on my phone for $180. I am trying to get this billing stopped. I owe them nothing.

The customer service in store , was very inconsiderate. I talked to Verizon customer service on the…read morephone and they said any payment method was available to use including check for activation . The person in store seemed to not want us there and said, we only take check for bill payments. Your national customer service saved you a customer of 20 plus years . If the customer service instore does not improve and being treated like we don't matter it will not help. When the employees don't care. Last I checked for any business the customer comes first. You all have a long way to go.

Verizon is the worst company out there today. After 15 years of paying my bills on time they try to…read moreswindle me out of 20.00. After quitting their lousy internet service, they decide to bill me for no reason a month after paying in full. They did this to me 6 years ago and now I'm in collections. These people are thieves.

Finally out of cox. Did you know that if you move away from cox & you have WiFi don't disconnected…read morebefore you change your number. Cuz you won't be able to keep your number. Phone from cox is trouble. When you're talking you'll get a lot of static and you'll have to repeat yourself over again. Att has lower price on phone & WiFi. When you call cox you're lucky if anyone answers. Do yourself a favor don't get Cox mobile or Wi-Fi.

Bad cable, bad internet, bad Wi-Fi. Tech support has a single answer for everything, restart…read more.. Do you really think we did not try that before we called? Live sports, forget it. Yes we have new high quality 4k televisions. The wind is blowing today so service is sporadic at best. Look elsewhere my friends, these people have a monopoly and do not care.

My wife was an Architecture student at K-State and she spend 2500 to have FBS build her a computer…read moreto use for modeling, rendering, and Adobe Photoshop. The computer that FBS built was a complete joke and was at least 1000 dollars overpriced. The computer constantly froze at the boot screen and would then it would need a fresh install of windows in order to work again. When we took it back to FBS they claimed it was a "software" problem and therefore the warranty would not cover it. After constant problems, and returning the computer exactly 6 times (the last being for a 6 month period) we decided to give up and I built a brand new computer myself. I have tested the computer that FBS has built with a new GPU, PSU, HDD, and OS and STILL this piece of crap that FBS sold us locks up. In short, FBS installed crappy components at an exorbitant price and would not go back and fix the mistakes they made. AVOID THESE PEOPLE LIKE THE PLAGUE!!!!

From the owner: Fox Business Systems provides computer repair, laptop and desktop service, Mac repair, virus and…read moremalware removal, data transfer, computer upgrades, business IT support, networking, hosting, cybersecurity, backup planning, cloud migration, and vendor support for customers in Manhattan, KS and the surrounding area.

We have been customers of SkyCom for years. Their service has been excellent from day one. Recently…read morewe were getting bad reception, called at 9 am and by 3pm the same day Parrish had Ben Carr at the house. He checked all connections and found a bad section of cable and replaced it. Will not change providers.

From the owner: SKYCOM is an authorized DISH Satellite television Retailer specializing in Satellite television and…read moreInternet. We are your local choice for DISH service. We have served Topeka, KS since 1996 and are honored to be part of this local community. DISH is the best choice for value, technology and customer service. Call or stop by today.