Great service and value once again, they fixed a stupid online purchase I made without judgement,…read morevery prompt and reasonable. Thank you John, Lawrence Ks

I've got keys from Rueschhoff and their affiliate, Mobile Locksmith, several times, and I've always…read morebeen satisfied. Yesterday was exceptional. I'd lost my car key two weeks ago. Been using a spare Rueschhoff cut a while back. It's the basic key that must be turned in the lock, and it cost $150. Yesterday afternoon, I discovered the dealer would charge more than my monthly payment to replace the original key! So at 4:30 I called Rueschhoff. Arron made my day. He quoted $150 over the phone, including programming, for a new smart key, and he said he could do it now. (NOTE: they close at 5:00. I didn't realize this, so I became a total jerk by getting some food to eat while they worked and waltzing in at 4:55. Always ask!) That's when I ruined Arron's day. The replacement key was complicated, partly because I didn't have the original with the transponder, and partly because of weird factory locksmithy stuff. Still, Arron, Mark and Jeff went far beyond the call of duty, working an hour overtime to get things right. Long story short: I ended up with an unprogrammed key, identical to the one I had made at Rueschhoff a few years ago for $150.Arron's girlfriend wasn't too pleased, but he has made this old woman really happy!

AMAZING SERVICE! I can't say enough positive things about them. I was in a jam. They came quickly…read moreand fixed my door. In addition to that, their prices are very reasonable!! I would highly recommend them!

Called them on Monday morning and they advised they would have a technician call me when he was…read moreenroute, implying they would be there within a about a four hour window. It's Wednesday morning now and I still haven't heard a peep out of them! I won't be calling them again!

Good communication, showed up during the timeframe given, price and quality of replaced door opener…read morewas good. They are my number one go to in garage doors!

We had a broken garagedoor tension spring on our garage door, called the service number and was…read moreaccommodated quickly with a service appointment. Same day service between 12 and 4. The tech called at 12:10 and was at our location by 12:20 pm. The service tech. Nate T. , was very courteous and professional. He inspected the door apparatus carefully, and recommended some additional items for attention in addition to replacing the tensioned spring on the garage door. He explained his reasoning for the additional items and at the conclusion of his work showed me the old parts so I could see the issues he was concerned about. The work was completed quickly with minimal disruption to our day. Very impressed with the level of service provided.

Today started rough and ended up a really great experience. There was a marked delay at the…read morebeginning of our communication and I was upset. They kindly got back to me anyway and offered to come out. When he got here, he got me back into my car, cut me a spare door key , and replaced my broken spare programmable fob tonight. He even helped me figure out the keypad code to my door so I don't end up in this position again. He earned my amended review, above and beyond. I like supporting family owned businesses, too, so bonus! Great value for the price. Met all my goals for today and then some.

I called this business after locking my keys in the car... was very prompt!!.. they were even…read morerunning late for an appointment in Lawrence.. but they took the time to help me out!!.. definitely recommend this business!!

Wow. This is how customer service works. Sent in a contact form on a Sunday night. Tim called me…read moreMonday morning and was here within 30 minutes cutting a key for me. I really appreciate the speed and the results. If you have a lock problem, call these guys. They are great!

This is a great company. We have used Tim for key replacement several times, and even replacing…read morelocks and ignitions on our vehicles Because of lost keys, five star.All the way. Tim is a great and easy person to work with

Prompt service with recommendations for me keeping my garage door operating consistently well. And…read morehis price for the maintenance service definitely beat the $100.00 maintenance service I seen advertised by others. Great service at a great price!

I had very unique situation . I was told by 3 different company's that it wasn't possible to put a…read moregarage door opener on my garage because whoever installed it many years ago didn't leave enough space . The first company told me I would need an entire new door and rails costing 1000-2000 dollars more plus the cost of the opener . The second guy spent about 10 minutes looking at it and just said it was impossible but as he left spit out "call BT DOORS " so even though I was frustrated I gave it one more shot and called . MAN I AM SO GLAD I DID . Mitch took one look at it and assured me it coukd be done and gave me a very reasonable quote . Mitch is a very unique man he works alone but has TONS of experience. I'll

After dealing with sub-par contractors, (which seems to be the norm these days), I found Crosstone…read moreand all I can say is WOW!!, what a breath of fresh air. Excellent service from the very beginning until completion. These guys go above and beyond in a very professional manner with absolute attention to every detail and they make you feel like you're involved in the project by walking you through the process and answering any questions or concerns. I'd give six stars if I could! Thank you guys!!!

I'm posting this review 1 year after my mother's disappointing bathroom remodel experience with…read moreInside Out Remodeling because this contracted job is still costing her money for electrical repair work. She is willing to pay the extra money to get the job done correctly and has peace of mind that her house won't burn down from dangerous electrical wiring. The electrical work in the bathroom (lights, ceiling fan and GFI switch) was faulty and confirmed by another well-established local electrical company to be "the most convoluted way to wire", "way too many wires crammed into the box" and "he got confused and got it [the wiring] all turned around". These were direct quotes from the other electrician. The electrical work wasn't the only disappointment in their work. A job that I was told would take 2 weeks ended up taking almost 2 months and many nights at a local hotel because we didn't have a bathtub or shower for bathing. Mother informed Caleb, the owner, before the job began that we only had one full bath and one half bath and we would need the shower/bath to be usable as soon as possible. We communicated our concerns about some of their work at the beginning of this job only to be ignored and reprimanded by Ryan for being too particular. We felt our opinions were undervalued and brushed off. All we wanted was a decent job for the overinflated bid. The communication was fairly nonexistent after that. The electrical work wasn't the only disappointment. The paint was inferior and thin and didn't cover the drywall very well. My 91-year-old mother had to add a second coat to the walls, and she improved the appearance considerably. I was grateful she didn't fall and hurt herself and ashamed for them that she had to finish the paint job. Because of the lack of communication, the medicine cabinet was not installed to open the way my mother wanted it to be, causing a conflict with the bathroom door when it was open. Other issues included misalignment of the shower handle and faucet with the tub overflow drain (fixed but costing more time and money), cracking the tile while installing the grab bar and never mentioned the cracked tile (fixed but costing more time and money). We found the crack after inspecting the work when he left for the night. Scraped and scratched the grab bar itself (not fixed) as well as the sconce light fixtures (purchased new ones and had to reinstall). They installed a used and bent tub. We have no idea where they located it. It could have been stockpiled from their warehouse since the first one they brought out was totally unacceptable. (not fixed, took $35 off the bill). Inside Out told us it was our responsibility to purchase the sink and toilet and I wish we had purchased the tub also as we would have had the satisfaction of knowing it was new. They did not address the heater register cover until the job was almost completed, telling us that it was our responsibility to buy and install the cover. We were surprised and shocked to learn that the cover was not included with the remodel . After frantically searching Google, I found a cover for the register, ordered and purchased it. It miraculously arrived a few days later, minimizing further delay, only to find Inside Out was unfamiliar with this type of heat register and installed the end caps upside down (fixed but costing more time and money). One year later, I can say that we would NOT recommend Inside Out to anyone that might be unfamiliar with construction. Or frankly, anyone at all. We felt they took advantage of an elderly woman unfamiliar with remodeling work. Ryan lost his trust with us completely when we found he had tossed his drywall mud outside behind the propane tank so as not to be found. Had he asked, we could have shown him where to dispose of it. Again, no communication. The delays in completing this job were frustrating. One day Ryan worked a full day but most other days he worked between 1-5 hours and sometimes didn't show up at all. He wasted so much time on our project by working minimal hours and performing poor quality work that I informed Caleb we didn't want his to return to the house to complete the small details left to do. The time he did spend at her house, he was constantly on his phone running other projects, which took his focus off mother's job. And it showed. I feel Inside Out's remodel job for my mother was poorly devised and in my opinion destroyed the credibility and capability of their work. We were also charged for the roll off dumpster that sat in his company's parking lot to be used for all his other jobs. I would never recommend Inside Out Remodelingto anyone and if someone looking for a contractor mistakenly feels that an overinflated bid can buy good quality work and good integrity, you'll be very disappointed with Inside Out Remodeling. Best regards, Teresa Barnard

I highly recommend Inside/Out Remodeling. We hired them…read morethis summer to tear down and rebuild our deck. This was a difficult project due to the size of our old deck, the rotten lumber that needed to be removed, and the limited space in our yard due to landscaping and setbacks. We had to change some plans to be within code, but the guys made these changes with ease I was impressed with both Bryon and Elijah, arriving early, getting right to work, and working through the heat! Some days, the temperature reached 100. Not a pleasant work environment, but they never complained and were always friendly and upbeat. Dustin was also a very hard worker, along with the 4th guy who joined the crew toward the end of the project. We're so thankful we found this company and hired them to do the work. No regrets. Caleb, one of the owners we worked with, was also fantastic. He was easy to get hold of, stopped by to check on things, and talked to us when any issues arouse. The bid we received from him was very detailed, and the materials used were high quality. I was also pleasantly surprised that when I asked for something extra to be added to the project, it was not a problem at all. They said "sure" with a smile and just did it. These guys went beyond what I expected. A great team! I would hire them again for other projects.