Stumble across one of their boat listing, and decide to reach out with interest. Best decision I…read moreever made. After looking at numerous boats that failed to live up to the listings and pictures, Marine Specialties listing surpassed what was expected. On top of that, Carlton's exceptional customer service was what really sold the boat...he stayed in touch the entire process, while having a chill no pressure approach. We drove up from Southern California and will make that drive again when we're ready for my next boat.

So happy they can get me get my boat un-winterized and ready for the summer! There price is great…read moreand it includes a check of all my boat systems to make sure the boat is in tip top shape before we head out to the lake!

I contacted Jesse to inquire about a unique part to order for my Yamaha engine on my boat. He was…read morevery knowledgeable and immediately got me a price that was reasonable. He not only offered suggestions for my options but followed up the next day to make sure I was happy with his suggestions. His follow up to his service is what set him apart from other businesses these days. This is a small local business that cares about their customers enough to call them back and personally make sure you got what you wanted. Not only do I recommend Selby Marine, I will use him for all my boat/marine needs from now on. We live in Elko,NV and will have no problem driving to Reno for this kind of service.

Jesse is so knowledgeable and helpful when it comes to getting our boat up and running. Not only…read moredid he fix the problem we were experiencing but also taught us so much as first time boat owners! We appreciate all the help!

I had Ultimate put another engine in my boat. This was no key turn engine. They had to take parts…read moreoff of my old engine and make them work on the new engine. ( it was a refurbished engine ). It was no easy task not to mention this new engine had closed cooling so there were all these new parts that the tech was going to have to figure out where to fasten since the boat was not designed for it. They did an AWESOME job. My old engine had a red carbon fiber cowling and the new one had an ugly black one. I didn't ask him to put the old one on the new one, all I said in passing was " man I really love the old red cowling so much better". When I got the boat back they had figured out how to fasten the old cowling on the new and had made custom cut outs so that it would fit and it looks awesome. The boat was super clean when I got it back and all the new parts were bolted on in perfect places and it was so professional looking. Bill and Bob and the other techs were great to work with. My family and I are really excited to be on the water this summer! Thanks Ultimate.

Such an amazing and accommodating company. Very kind and communicative. Paddle boards were great,…read morewas able to change courses when our plans changed, and allowed us to use an additional paddle board free of charge!! 100/10 Would recommend.

*It's at the park…read more **I think they have sunset times! and fourth of July times! Make sure you call in before hand (reservations). It was lucky that when we came out, they had extra kayaks. (Whoo!).Called and talked to Lisa* (I think this was her name sorry if i forgot!!!) she was super nice and told us to come on down to the dock. We signed some paperwork and paid through square and that was it, she said we could be out there a bit longer *I think because we can totally lose track of time out there and be like oh shoot we gotta get back and it'll probably take a few minutes. But the experience: It was good nothing bad honestly if i could be out there and take a nap without fear of falling in I would totally do that.(you can probably do that...) Honestly real talk on this stuff the paddle boarding seemed legit, if i knew how to swim i totally would've done that If you're ever down here and want to do something else besides gamble be sure to come down here or up whatever you know what i mean like come on GPS 5/5 would go again, plus she took pictures of us which was super nice Go out there and have some fun! -Josh

I didn't realize they had multiple locations so I was all turned around, so I ended up at Donner…read moreMemorial State Park Visitor Center (yeah I was having that kind of morning), but when we got there it was worth it. SO FUN! Taylor and Jacqueline/Jacklyn (sp?) were super nice and helpful. We were only planning to spend an hour or so there to hydrobike, but we ended spending half the day there. By the end of the day we had 2 pedal boats, 2 hydro bikes and a jetski. The weather was perfect and we had so much fun, time literally flew by really fast. We're definitely returning in a few weeks.

We had the 21 foot "Cute toon" pontoon boat. 2 adults, 2 kids under 10. We reserved it for 4 hours…read moreand halfway through, the throttle stopped working and we were stuck in the middle of the lake. One of their staff came out to help and assured us they didn't think it would be a big deal. It happened again, and we had to get towed back. It took 10 minutes to get ahold of the "emergency line". When we got back to the dock, we circled around for 30 minutes and we were well ahead of our 4 hours. They didn't want to offer any sort of refund and when my husband pushed for one, they said "if it's going to hurt the holiday, we can try to do 10 percent." They had their information completely wrong and then called us to come back after we had left because they had accidentally refunded the whole thing. We could have just let them deal with their mistake but we came back and they still messed up the refund. They were also were ok with letting the next group go on a boat that clearly has safety issues.

Excellent Service Department, very well-run dealership. They stand behind their work!read more

We've been storing and winterizing our boat with Custom boat for years. Everyone there is so great…read moreto deal with -- we especially love Ryan (even though he's a giants fan). Any issue we've encountered, even during the busy summer, they've always come through and kept our boat on the water. Loyal customer for life!

We booked with Sierra Adventures at the last minute, and the entire experience was fantastic from…read morestart to finish. They were incredibly professional, accommodating, and made the booking process quick and stress free, even on such short notice. Our adventure was so much fun, and it was clear they genuinely care about making sure their guests have an amazing experience. Everything was well organized, and the customer service was outstanding. We had an absolute blast and can't wait to come back. If you're looking for a fun, professional, and reliable adventure company, I highly recommend Sierra Adventures!

We were staying in Reno & wanted to take a tour to Lake Tahoe. Jim was an excellent tour guide. We…read moregot wsy more than we expected. He toured Reno, Donner Lake, Lake Tahoe, & a few other areas of special interest. He was very informative & knowledgeable. We thoroughly enjoyed our tour & would highly recommend.

October 2, 2018, I took my twin Yamaha powered boat in because the motors would not start. I also…read morehad electrical issues at the helm that needed to be addressed. They kept the boat until March 2019 and upon picking it up, I found that they did not even look into my helm issues. When I asked him about that, the technician said they don't do that kind of work. They did find the source of the motors not starting, which was remedied with replacing the corroded fuel pumps and replacing a corroded wiring harness on the port engine. When I got home, I noticed that the CDI computer covers were both missing. I called the shop and asked him to locate them for me, but he immediately denied losing them. He had removed both of the CDIs because he was troubleshooting the electrical corrosion issue and had suspected that possibly one of the CDIs had failed. The areas where the covers were supposed to be mounted were very clean and free of grime, whereas everything around those areas was grimy. I had to purchase two covers and 8 stainless steel mounting bolts for a total of $164. After picking up the boat, I kept smelling raw fuel when I ran it and today I ran it with the cowls off of the motors. I immediately noticed fuel running out of the starboard motor from the vapor separator tank (VST), which houses the fuel pump . I shut the motor down and inspected the source of the leak. What I found was very disturbing; while changing the the fuel pump, the technician broke the top corner of the VST and attempted to conceal the damage with some sort of calking or sealant, which allowed fuel to leak past his sealant. I feel fortunate that there was not a fire or explosion from all of the fuel that was leaking into the casing. I'm not sure why the technician was not up front with me regarding the damage, because I do understand that 18 year old saltwater applications occasionally break during disassembly. I know that I would have ended up paying for the replacement part (as I have now), but why would someone send something out of the shop that is a hazard for explosion which would likely lead to serious injury and possible loss of the entire boat? That is a careless, irresponsible and unprofessional act! If you value your investment or your life, steer clear of Sierra Sport and Marine!!

Don't bring your boat here for repairs. They did a sloppy unprofessional job of a 300 hour…read moreoutboard service. Had to bring it to another shop to discover all they did wrong that could have ruined my engine. Oh yea, they offered to fix the problems, but would anybody trust their sloppy mechanics to touch their engine after such big screw-ups. I wouldn't and glad I didn't. They made no effort to offer me even an apology after I told them it will cost me a 150 mile round trip and 4 hours of my time to bring my boat back to them to fix what they did wrong. In fact, they told me"it's not their fault I lived so far away". Not nice business people. Trust them at your own peril.