I bought my new phone there and found the service to be very good. Cricket Wireless has been my…read morephone server for almost ten years and it works very well everywhere I go. Even to Oregon. Even to Bethel Island. I never get NO SIGNAL. Ever. Emerson did a great job .

This store has to be the worst cell store ever the two little kids behind the counter have no clue…read morewhat they are doing. Maybe if the kid took off his sunglasses he could see what's going on. It should not take twenty minutes to buy a phone charger super ridiculous avoid this place shop where they hire adults

I had them come by my house to help with a very confusing internet issue and I'm super happy with…read moretheir service. I would highly recommend them and will use them again!

Chris did an such an excellent job for me recently transferring data from my old HP laptop and…read moreexternal drive to my new Apple laptop and new external drive. He also added ms excel and word to my Apple, so that I could work on old documents and completed a few other tasks. It all went so efficiently. I would recommend Chris and ComputerUSA to all. I will return to them if I need any more technical assistance.

I was scammed by this place about 2 years ago. Came in seeing they fix out of warranty playstation…read morecontrollers, and they convinced me to use a subscription with asurion website. Once my subscription hits its second month( about 40$ total), i could file a claim and repair the controllers. I called them when it was time and they said to come in and get it done. When i came in, they conflictingly told me I could do it online. The process took over 2 hours because a "new guy" kept skipping me when I finished a claim. I told them to call me when the controllers were done since they had my number on file and they never did! I still do not have my controllers since they were useless unless fixed. Absolute scam and taking advantage of people looking for knowledgeable help. DO NOT COME HERE UNDER ANY CIRCUMSTANCES.

My PIN was not recognized by my Cell phone, I went to several repair shops who recommended a hard…read morefactory reset. Timothy at You Break, I fix repaired my phone in less than 5 mins. He is a genius. He solved my problem without deleting my photos, phone numbers etc. I highly recommend this repair shop!!!

If you have an iphone, one of your biggest issues is your battery draining. When my lil man's phone…read morewas draining by 20% in less than 15 minutes, I knew it was time for him to get a new phone. When we got to AT&T we found out he wasn't qualified for an upgrade. Plan B...fix his battery and pronto since I didn't want him getting in trouble with his girlfriend for not texting her back right away...yup I'm an awesome mama. Haha. Anyways, pulling out my own iphone and searching on yelp for iphone repair stores in the Contra Costa area was harder than I thought. I called several places and all of them went straight to voicemail. I left a voicemail at several companies and this company was the first to get back to me. The cost of battery replacement and diagnosis for an iphone 4S was $40 and it will be ready in 10-15 minutes. So on our way there. I seriously thought I was in the wrong area, since the shop is actually someone's apartment and the technician will meet you at the front of the entrance. I handed him the phone and he ran off. No joking when I say he RAN OFF!! He was booking like he stole something or was running away from the cops. It was hilarious. We started joking around and saying, there goes your phone, never to return. Trust me we thought this company was sketchy and the phone would not come back to us or it would even be worse. After 10-15 minutes. The technician came back with a brand new battery and added a screen protector at no extra charge. I am proud to say the phone is working great now. This is when the terms "Don't judge a book by its cover". The owner of the company who called me back was very courteous and the technician was super nice. He wasn't upset that we were running 20 minutes behind. He said "no rush, drive safely". I thought that was really nice. I can't give it a full 5 stars since their competitors are charging $30 for the same service and some have a brick and mortar location. Nonetheless, they did a great job.

I am a very, very happy customer! These guys were:…read more1) very friendly, courteous and accommodating 2) very fairly priced (especially compared to others!) 3) able to diagnose my iPhone problem over the phone. Then they went and bought the necessary part, then called me back when they had it so that we could schedule for me to drop the phone off. 4) very quick! The repair was complete in an hour. As the first reviewer said, I hope I don't need their help again! but if my phone breaks, this is where I'll go!

I've been coming here since I bought my Samsung Note 10 some years ago. It was a Verizon Corporate…read moreStore at that time. Now it is a Registered Verizon Reseller. I've had a number of various use and operating issues in the past due to my being technology challenged. On these occasions, I've gone back to them for help. I am very happy to report that I've received nothing but excellent service/help. I've dealt with other cell phone dealers and most of them have not been very helpful. Here, they are very easy to deal with and they always seem really helpful, and I get the impression that they really are interested in helping their customers. I have been super satisfied with their service after the sale! My latest visit was last week after I thought my phone might have been infected by a virus or malware. Gemma was the person on duty. She opened up my phone and checked all the installed apps for any signs of trouble. She ended up deleting several apps - one of them being a very dangerous one that allowed others to see and use my cellphone on a remote basis. She also checked to be sure that it operated properly. She spent about 20 minutes on this project. I was not charged for this, and it was done happily and without any attempts to sell me any additional items or service. Obviously, I'm a happy camper with this business!

During my 2nd visit to this store, Erik, Sales Associate with Manager vibes, out did himself to…read moreoffer superior service. He and Mayra made my transaction seamless and painless. Thank you!

I brought my phone in on a Wednesday afternoon because it had lost most functionality: I was unable…read moreto open any app (or even the Clock function, for example) without being overwhelmed by pop-up ads. Ada was amazing: she had me unlock the phone and got started uninstalling every unnecessary (and potentially virus-infected) app. (This was A BIG JOB!!) Hundreds of useless apps and nearly an hour later (she had to pause a few times to assist walk-in customers), my potentially was practically good as new! I can access all my apps without difficulty, and everything works seamlessly. Processing is fast and seamless. Ada was kind and professional, and declined any payment for her expert service, but I plied her with effusive thanks and a Starbucks gift card as a thanks for her time. She was FANTASTIC, and everyone should patronize this Metro by T-Mobile location and enjoy the attractive, organized store and its helpful, friendly staff-- particularly Ada! Five out of four stars-- and no, that's not a typo! (Thank you, Ada!!)

He fixed the broken thingymabobby in my iPhone port in 5 minutes for $22!…read more I called/googled around before going in. Estimated cost of repair at Best Buy and Apple: $180. And they said I'd probably have to replace the whole iPad with a broken port. Not! Note: Enter through RCA Superprint store. Highly recommend. Support small businesses! Martinez 94553

Roberto was very friendly, he repaired the cracked screen of my iPhone XS Max. He was quick…read more(20mins) and the pricing was very reasonable. Love that there's a 30 day warranty if anything goes wrong with the new screen. Definitely recommend his business for phones or iPad repairs!

The entire staff is so amazing and kind! I was unsure of what to get and they were so patient and…read morehelped me find something and they were right! I will definitely recommend Voltage to everyone!

Place used to be better. Now the dudes there aren't willing to haggle and seem bothered by anyone…read morethat's not one of their friends coming in. Walked in ready to spend some cash, walked out cash still in pocket and ready to just leave. Customer service BLOWS. Sorry