This was our first move with a container and these folks made it easy! Thankfully, they were flexible when we weren't quite ready for them to pick up the box and they delayed a day. I will recommend that if you're filling the container, invest in straps and your load won't shift. We were able to fill it about 90-95% and the straps kept everything in place w/ minor shifting and nothing had fallen. We have a tricky driveway at the new house, with a couple of funky angles, but Dave laid it in there like it was constructed in place. We'd never met Dave or used a box service, but we were extremely happy and would recommend them in the future to our friends and family! read more

Get Simple Box - 70% there. My Jenga skills are serving me well! - Self Storage Near Me - Lynden, Washington

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In December 2019 our home sold faster than we expected & buyers wanted to be in before Christmas. So the pressure was on. We reached out to simple box & Matt had a 20' container on the ground in our driveway the next day. We filled it & Brandon moved it to our new property. This worked so well we ordered 2 more 40' container. We set them each 12 feet apart & built a shed roof between them. This provided secure dry storage & covered parking for two years while we built our new home. It could not have worked out any better. There's lots to coordinate when you're moving. The Simple Box Ellensburg team made this part of the move easy. They were there when we called to deliver & pick up when we were done. The containers were clean & dry. If I were moving I would use them again & highly recommend their company. Good friendly people who understand how important good customer service is. Sincerely, Rex Newby read more

We looked into the "pod" moving solution after seeing the cost of a U-Haul and the 3-day turnaround requirement. Moving 400 miles away and trying to pack, drive and unload in a short amount of time was not feasible or cost effective. Most of the well-known container solutions did not service either of our locations but Get Simple Box did. The entire transaction from start to finish was beyond professional. They delivered the container as scheduled with a reminder call the day before and text notifications the morning of delivery--and prior to delivery at our new home. We had up to 30 days to load our container and the option of storage until we were ready for delivery. Not knowing anyone in our new location, we asked if the driver could help us unload and not only did he do so, the 3 of us had the 20 foot container emptied in less than 2 hours. Although it was more expensive than doing the entire move in 3 days, it made the normally stressful parts of moving much easier. I highly recommend Get Simple Box! read more

I recently purchased a 20 foot shipping container from Simple Box company in Lynden, Wash. I spoke to Renee and she was so very professional and helpful in providing information on purchasing a container. She did not rush me and since a purchase like this is my fist time, was extremely helpful answering my questions. I received my container on the day they promised me the delivery. When the container arrived at my residence, the driver's name was Derrek, was very professional and polite. He took his time setting up the container and explaining the setup. He gave me options and choices to get the best use out of the container. Derrek was very careful and completely set the container up for me. He leveled the container and secured it for me. Approximately 20 to 30 minutes after Derrek left, Renee called me to make sure the container arrived and was set up properly. Renee was on her day off !!! She didn't have to call but she followed up anyway. Renee and Derrek are exceptional and dedicated employees and Simple Box is a great company to do business with. If you want a container for storage, call Simple box in Lynden and talk to Renee for a great deal and request Derrek to have him deliver it to you. These folks will make sure its done and done right !!!!! A job well done. Charles Possenti read more

We rented a box through these guys because they were local and seemed to be just what we needed for our in-town move. The Good: they were prompt in setting up the appointment, had a decent rate for a month's rental/moving, and ended up fixing the bad..... The Bad: their customer service seems great at first - very nice on the phone, but never called back when they said they would. Granted I had to call about 6 times on our drop off day because they were about 12 hours late in getting it to us. That part was really the main issue since we had a ton of help standing around waiting for this thing (holding 80% of the things we needed to move) and as the hours went by, the help dropped like flies. The owner of the company ended up taking over the issue (after the many un-returned calls to the office) and tried rectify the issue, but just ended up running into other issues which delayed him more. Lots of excuses for the delays, which were probably valid, but didn't help us feel any better as the hours and promised delivery times passed. In the end, he rectified the issues and was very gracious in wanting to make it right for us. Oh, and one other issue was that the gal setting up the appointment assured me that the box would stay horizontal (not tilted on drop off or pick up) so items wouldn't shift too much as we had some bigger, heavy items. Not the case! The dang thing was at nearly a 45 degree angle at one point at the drop off....needless to say that items shifted and some things were scratched/damaged. Don't know that we'll be using these guys again, but gave a 3 star as they were decent to deal with - even through the issues - and made it right in my book. Hopefully they learn a few things about scheduling, returning calls/updating clients, and having better back up plans when issues arise. read more

I am that person that businesses hate to deal with as I have numerous questions, uncertainty, confusion, undecided and nervous about the whole moving process. Sherri has literally held my hand and responded to every question and dilemma I have come up with. When Sherri was out of the office, and I called to have an additional box be delivered, Renee answered and helped me patiently and kindly. She referred me to Debbie who also was informative and helpful and assured that this moving process can be easy. They are all there to help. Next week the boxes will be delivered and I can't wait to write another five star review on the second half of this experience. Thank you ladies!!! read more

Yahoo's with a truck & 'experts' in moving a storage container from point A to point B. Showed up 12 hours late with our box. Mind you this was a 5 min trip down the road, not to the other side of the country. They also said that the box remained flat while delivering (we were moving a piano along with the rest of the house) and that was a lie too. The box was at a 30degree angle most of the time they were trying to put it in the driveway. They then offered to 'help' us move in the next day as a little bit of service recovery. Once again couldn't get ahold of anyone via text or phone. All in all a terrible experience, but on the bright side they were willing to give us the rental for free (we only used the box 5 days out of the 31 we had reserved it for). Would not recommend this company to anyone who expects the service they claim to provide. read more

The company I work for called and requested a storage pod. We were told that it would be there the following morning. The following morning comes around and there is no storage pod and no contact. I reach out to the office and leave a message requesting an approximate window, knowing that the day before they told me "in the morning." Although they were prompt in returning my call, they let me know that the storage pod they said would there today (Friday), would actually be there first thing Monday. Meanwhile, my crew had removed a ton of possessions outside in expectation of the storage pod, only to have to move them back inside, wasting considerable labor-hours and setting overall job progress back three days. The great turn around is that they contacted us again within two hours to let us know that they could in fact get a storage pod to the site. Although the day was not a perfect day, Simple Box did what they could to correct the situation and that is more than favorable and better than a three day job delay. read more

Very efficient and handy. They went above and beyond expectations to work with our dates for pick up and delivery. Box was clean and nice looking. read more

We used Simple Box Storage for a move and storage during a remodel. Within 24 hours of calling to request a Simple Box it was delivered to our driveway. Upon moving to the new house the driver came promptly and moved the container to our new house. Communication was great and I had no problems with the customer service as they were efficient and helped me with any questions I had. I would highly recommend this business to anyone. read more

We used simple box because they were a mile away from us and they said they had safe and secure storage on their property. When the container was delivered we noticed the lock was missing. upon opening, the container over two thirds of the items were missing. $30,000 of items were taken. They said there was nothing they could do even when the lock on the container was removed. I found an item from the container on Craig's list for sale. It was found out the person selling it was an employee of Simple Box. he owner had no comment. If you value anything. DO NOT GO TO Simple Box. They say everything is secure and safe on their property. NOT TRUE. I have lost several thousand dollars of items from being broke into on their property and they said they won't help. read more

Customer service is ok. After excuses provided by the office staff, the owner stepped in to make it right.