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    Get In The Game

    1.0 (1 review)

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    Coyote Hobbies - Just purchased a Traxxas Unlimited Desert Racer!  Thanks for your businness!

    Coyote Hobbies

    3.6(35 reviews)
    3.0 mi
    $$

    We travel full time for work so the wife and I took a month or so to spend in the Joshua Tree area…read morein our off time. We decided to desert camp close to a RC track. The 1st time we visited the owner and staff were helpful, friendly, and social. They invited us for race night and said we could even use a rental car for the night since we didn't have anything for their class. Unfortunately, that whole experience felt like we just paid to be track marshals and then be rushed into races we weren't even ready for. Either way, we made the best of it and enjoyed our time together through the event. At the end of the night, the owner asked me about my experience and, being transparent, I told him the other racers were driving dirty by putting other drivers intentionally into the wall and, from my experience, I wasn't really a fan of rushing out to marshal every race while I watched regulars sit back. Over the next few days, the owner began to display a growing chip on his shoulder. At one point, I was working on my car and asked the owner if he could help me with some soldering. He said he would help but avoided my pit table for the rest of the evening and even made a snide remark to another customer about being asked to solder something for me. If it weren't for another regular there who ended up giving me a hand with the soldering, I'd probably still be waiting for the owner to come through with his commitment. We were invited for another race night after fixing our short course truck. We drove an hour trip to the track only to be told they weren't racing that class that night. So, we stayed and watched all the races to make it worth our trip. That must've upset the owner because, afterwards, we went to a local outdoor track and were told all about the local drama. Unfortunately, as visitors to the area, minding your own business isn't good enough for the owner of Coyote Hobbies because he will want to start drama with you. If you're not from the area, he will likely try to make you the scapegoat for his own drama. With how uncomfortable he made us feel over time during our stay, I'd highly recommend anyone traveling through to avoid this place if you don't care for conflict and drama. This place is known for it and has no problem making you the center of the drama they start. The owner is well-aware that he is the only race track/hobby shop in the area, and he has no problem using that monopoly to his advantage. It is people like this who turn newcomers away from the hobby, and it's clear that he really only cares about advancing his and his son's careers in the RC world. Be prepared to kiss the proverbial ring if you plan to take a trip to Coyote Hobbies.

    Just visited Coyote for the first time yesterday to try to trouble shoot my kids RC car that wasn't…read moreable to drive forward or reverse but the wheels would turn just fine. Now let me say that im not at all knowledgeable in RC world stuff which is why I wanted to go get some advice from a SME (subject matter expert) which is what I thought I would fine there. Well...I was mistaken, when I walked in with my kid and the RC car in hand the guy behind the counter was talking to another person (which at first I thought was a customer he was helping) so I waited patiently until it was my turn. However I quickly realized this was a personal conversation about the guy behind the counters personal vehicle and customizations that were being done. The "customer" was giving feedback on parts and customization advise and this conversation continued for several minutes...again I waited patiently in the corner as there was no one else in the shop. I was not asked if I needed help until well into their conversation and felt as if I was interrupting their convo, and even then the convo continued on in between "helping me". End result was that my motor was bad and continued to talk, did not give me options or what I could do until I asked what my options were, then I was told here is a motor that should work (should work?) As I mentioned in the beginning I thought I was coming to seek an SME but man I was mistaken. Oh and did I mention the convo continued? I was done and wasn't going to spend my time or money there so I respectfully said ok thanks (mind you at no time was I rude or disrespectful or even interrupted their convo) and walked out, while the conversation still continued. I ended up going home and tinkering (with something I know nothing about) and watched a couple of YouTube videos and was able to get the motor working again due to some stuck debris. Now my kids RC is working and no thanks to coyote. This isn't even to bash Coyote but some constructive criticism, as I have 3 RC cars that I play with my kids and 3 potential upgrades or fixes/sales were lost. I really hope they read reviews and strive to improve the customer service.

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    Coyote Hobbies - Big Events our held throughout the year!

    Big Events our held throughout the year!

    Coyote Hobbies - RC cars for every age!

    RC cars for every age!

    Coyote Hobbies - Supporting your local RC Shop! Returning customer/racer Mr. Russ Eide

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    Supporting your local RC Shop! Returning customer/racer Mr. Russ Eide

    HobbyTown

    HobbyTown

    3.3(140 reviews)
    41.7 mi
    $$

    Honest folks. They found out what my issue was and fixed it…read more- just a quick part adjustment. No charge. I then proceeded on buying a couple of batteries. You should never leave without investing in something, especially when they help you out for free. They did not have to do that. They could've lied and said my Traxxas needed to be repaired. So they gained a customer for life.

    I drove about 30 minutes out to HobbyTown Corona specifically because I was told yesterday that the…read more"Squeezy's" would be available today after 4 PM once they were scanned into the system and put out. I rearranged my schedule and made time to come back based on what your staff told me. When I arrived today, I was told they still weren't out yet. When I asked if there was anything they could do since I was specifically instructed to come back at that time, the employee at the front basically acted indifferent and just said there was nothing they could do. I've been in retail for years, and entering inventory into a system is not some massive impossible task. This honestly came across as laziness and a complete lack of concern for customer satisfaction. Don't tell customers to come back at a specific time if you're not actually prepared to follow through. Traffic and gas prices in Southern California are terrible. People are spending real time and money to come support your business, so at least be considerate of that when making promises to customers. I understand inventory processing takes time, but communication and effort matter. A simple apology or attempt to help would have gone a long way. The store is large and packed with product, but there also weren't many customers there, which makes the lack of urgency even more frustrating. The owner should seriously consider improving management and customer service standards because experiences like this are exactly why customers stop coming back.

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    HobbyTown
    HobbyTown - More Gunpla goodness!

    More Gunpla goodness!

    HobbyTown

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    Baseball & Games

    Baseball & Games

    3.9(23 reviews)
    2.1 mi

    I wanted to get my boyfriend some MTG cards for his birthday, so I headed to this local game shop…read morebecause a family friend and his wife owned the place. I figured if anywhere would be welcoming and helpful--especially to someone new--it would be there. I was wrong. I walked in and stood there for several minutes while the staff ignored me completely. They weren't busy with other customers; they were just chatting with their friends. Eventually, an employee came over and passed me off to Nick. I explained I was new and needed some help, but from the get, he was unfriendly and dismissive. I tried asking questions, but he barely answered, acted annoyed by my lack of knowledge, and gave me these disdainful looks like I was wasting his time. It got worse. He finally said, "You should probably leave and come back with someone who actually knows what they're talking about." My jaw dropped. I asked if he was seriously telling me to go. He backpedaled a bit--"You don't have to, but it'd be better if you did, since you really don't know anything"--So I left, feeling humiliated and frustrated. Thankfully, I went to Sevens Goods and The Paladin's Rest instead, and it was the complete opposite-- staff was genuinely kind and patient and not for one second did he make me feel stupid. We've been going back ever since for buying, trading, whatever. My boyfriend says the prices are fairer there too, and the whole vibe is just so much more welcoming. In the end, it worked out--thanks to Nick, I found a better spot. But I still feel bad for the owners. I can't imagine Rudy would be happy knowing how the staff treat people like that. Its pretty sad. To responder: Im not sure who replied since Rudy passed. My dad passed last year and really respected Rudy. The incident happened in January. Your staff is certainly capable. It took me a long time to decide to post, but was talking with someone who had a similar experience and decided that I needed to. I don't like to say negative things about small businesses, but this was something I've never experienced. There is a thing happening with staff thumbing their nose at people. I wasn't rude. I was respectful and asked for help. Its nuts that I would be told to come back with someone who knew what they were talking about. The very reason I came to the store was to talk to an expert, not to be treated like they didn't want to waste their time on me. Even after, I just simply left. I didn't even know what to say. It just sucked because I didn't expect it and customers certainly don't deserve it.

    really cool place! just discovered it today on accident and i was so glad because ive really been…read morewanting just at least 1 pack of pokemon cards to open and ive been stalking stores to get one and finally i found a place with stacks of them ! japanese wording but its totally okay since i just want to collect for the cute art work :3 i even pulled a shiny out of a pack !! i will be returning

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    Baseball & Games
    Baseball & Games - Shiny off the new pack

    Shiny off the new pack

    Baseball & Games

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    Pegasus Hobbies - The front - You might not know this is the entrance.

    Pegasus Hobbies

    3.7(267 reviews)
    32.8 mi
    $$$

    3 years ago my wife and I went out shopping to celebrate our Anniversary. One of the places we…read morestopped at was Pegasus Hobbies, as I had been considering taking up slot car racing as a hobby again, I was really in to it as a kid, and so was my Son when he was a youngster. All of the staff was friendly and helpful, but Eric in particular was very instrumental in getting me excited about re-visiting an old childhood obsession. In the three years since, Pegasus and their staff have been very helpful and supportive. They have never tried to sell me anything I didn't like or want and they've always seemed genuinely happy to see me, greeting me with a smile whenever I entered the store. I once had to exchange an expensive car months after purchasing it and they were happy to oblige, even though I didn't have the receipt. I read a review where one customer called them racist. Not true, I'm African-American. If you want to take up a new hobby or re-visit an old one, there's only one place to go. Pegasus.

    This place is cool in the sense of they have a lot to look at and more then what over hobbie stores…read morewould have but the people aren't the best don't like answering questions or even having a conversation I was trying to ask questions about my UDR and I got one word answers and definitely not the help I needed they just gave me to the mechanic there who once charged up the ass to fix definitely nicer then the other guys but lowballs the hell out of you place is cool but if you need help don't go here

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    Pegasus Hobbies
    Pegasus Hobbies - Our new location as of Feb 2021!

    Our new location as of Feb 2021!

    Pegasus Hobbies - Outside

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    Outside

    Get In The Game - hobbyshops - Updated May 2026

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