Great time w the kiddos today!! Definitely coming back. Fun for everyone even me, 41y mom. Manager…read moreJustin was out and about ensuring a safe and peaceful environment. If you have not been here, get here!! Prices are reasonable and staff was friendly!

Recently hosted two separate birthday parties at AirTopia. Party reservations are on the pricey…read moreside, but the atmosphere makes up for it. Fun, energetic, and welcoming for kids and adults alike. Pro tip. Book your party after 5pm. The glow-in-the-dark lighting kicks in and takes the experience to another level.

Review challenge 58/365 Day Challenge…read more We frequently visit UA for casual Play dates or bday celebration either it's for a friend or a mini celebration for my 2 youngest kids, this past year. Especially hearing that there's a new attraction SKYRIDER that opened mid September 2025, my son came here w 2 of his closet bud to celebrate his bday. They were so excited to ride the Skyrider, it's a zip line across partial of the park. I highly definitely recommend this indoor playground. It's probably the best one in OC. We've gone to a lot the past years. This place has so much for your kids to do. Met the manager Terry and Sally. They are both amazing and friendly. Always there to answer your questions and needs. Our school Mabel Paine had a day of fundraising here also. UA loves to support and gives back to the community. Love a friendly oriented company. What's awesome is they now have a security here that I love since it's open. Security really nice. The indoor playground is pretty clean and well taken care of. Love the mascot Urbie. He's also cool with the kids. We are regulars here and definitely plan to return. They have great yearly membership at a great value. Must check it out!

We celebrated my daughter's 3rd birthday at this location and it was truly the best! It was our…read morefirst time here and it did not disappoint. Total stress- free experience. They offer birthday packages that include EVERYTHING- private room/s, food, beverages, hosts, decor (I was able to bring my own decor/cake too which was a plus). The entertainment/attractions are perfect for kids of all ages. Our assigned hosts were Natalie and Andre - I completely recommend!! They were both WONDERFUL. As soon as I walked in everything was decorated/setup as I had requested. Natalie was on top of it all - she reviewed my food order one last time day of to ensure all was accurate (we communicated food allergies and she made sure the right pizza crusts/ orders were in place - Thank you this truly meant a lot) . She was so sweet and attentive she answered all my questions and executed the party flow perfectly. Andre did an amazing job getting my guests checked it and set with wristbands/socks. They both were patient and welcoming! They truly made this such an unforgettable fun, smooth and well organized experience for us! THANK YOU!

First time here , staff super friendly and nice. The place seems really clean, staff constantly…read morecleaning. Better than kids empire for sure !!

This play area is sooo great! It's an all day admission which is just sooo nice on these super hot…read moredays. Took my toddler and had a blast for a couple hours. It was a perfect afternoon. Clean and nice staff

We had our team bonding event here yesterday and it was a 5 out of 5 experience!…read more Chris, the assistant manager, went above and beyond to make everything run smoothly. He made organizing check-ins for all my players incredibly simple and ensured we had easy access to a table area for both players and parents, which made a huge difference for our group. His warm and welcoming attitude really set the tone for the entire event--it made everything feel fun, relaxed, and well put together. All of our guests had an amazing time and have been raving about both the experience and how well everything was coordinated. Highly recommend for group events!

We had a team party here tonight and everything was great... Our host Anthony did a great job and…read morechecked on us often. I really appreciated that they let us bring in our own food and they weren't crazy strict about the time frames and let the girls jump the last half hour of our party. Some places do not allow that and only let the kids jump for one hour and then you're stuck in a party room for one hour. I really like this place for parties and we will be back.

Uptown Jungle is a fantastic spot for both kids and parents. The space is clean,…read moretemperature-controlled, and full of a great variety of jumpy houses , rock climbing walls and play areas. We visited with six kids ranging from 1 to 9 years old, and every age had something to enjoy. The kids were running, jumping, laughing, and testing their limits--I honestly didn't see a single kid who wasn't smiling. My kids have been before and ask to come back every time we're in the area. The staff is friendly and upbeat, bathrooms were clean, and we appreciated the snack area with both treats and healthier options like string cheese and fruit pouches. If you're in California and looking for an indoor place where kids can truly be kids and burn energy, Uptown Jungle is a great choice. We'll definitely be back.

WARNING...... DO NOT PURCHASE AN ANNUAL MEMBERSHIP! Uptown…read morejungle will tell you at the end of the year (12 months) that your membership has expired. However, when you purchase the membership, it states that you get two months free. The term annual means 12 months, so you should be getting a total of 14 months. But in reality, what they do is make you pay for ten months and give you 2 months free for a total of 12 months. Last January I purchased 3 annual memberships for my grandkids I expected to have fourteen months, which would bring me to march. I didn't remember what day I purchased it. So I called them to ask what date I purchased the annual memberships, and they told me january ninth, but my membership had expired. I stated that I paid for the twelve months up front, and what's supposed to get two months free. She told me that to the best of her knowledge.What she could find out is that you pay for ten months and get two months free. When I questioned her what is said on my contract, she stated it, she was new and had only worked there for 2 weeks and she would ask her manager and call me back or have him call me back the following day. It's the manager who called me back and told me that when you buy ten months, you get two months free. I don't know when 10 months became annual, meaning a year, but apparently at Uptown Jungle, it does

This is our 3rd or 4th time coming here. My tween and her friends love it. We even had her…read morebirthday party here last year. Today we showed up to use that birthday voucher but they have daily deals where today it was $23 for unlimited time. I expect to be here for 2-3hours so the price was perfect, especially since I thought I would have to pay more (the birthday voucher is for for only 1 hour). There's a lot of kids, due to the holiday week. But it doesn't feel over crowded Staff was friendly. And the place looks clean and smells fine. Normally places like these smells like feet and musty kids . I love the fact they have an area for parents to sit and do work if needed. Therese plenty of seating and outlets if you need it. This is my first time actually sitting down. The concession stands seems reasonably priced and decent food.

If you are a family considering this park, read this review and choose ANYWHERE else. As an active…read morecommunity member who has supported this local facility through countless PTA events, community fundraisers, and multiple birthday parties (spending thousands of dollars over the years), the hostile and unethical treatment we received today is absolutely unacceptable. This shocking standard of practice shows exactly why local families are abandoning this facility for competitors like Get Air. The Problem: A $27 Misunderstanding and Staff Failure The entire ordeal stemmed from a simple Groupon redemption that was disastrously botched, escalating a minor $27 transaction issue into a hostile confrontation: Technical Failure: The staff member initiated the Groupon process but failed to properly authorize or close the transaction on their end. Due to the system being left open, I mistakenly believed a second charge had been run and flagged it as an incorrect purchase. In reality, the staff member simply never successfully validated our entry to begin with. Unwarranted Confrontation: After my family had been jumping and enjoying the facility for approximately one hour, a staff member approached us as we were leaving and advised there was an issue with the Groupon. I immediately went to the front to resolve it. Aggressive Demands & False Accusations: Another worker then aggressively demanded that we pay the full, non-discounted price for our jump time, falsely claiming we had gone "over time." We had not. The children had stopped jumping, gone to the bathroom, and were standing with me at the front desk. The Line-Crossing Threat: When I objected and stated customer service needed to be contacted to resolve a system error, the employee escalated to a truly disturbing level of aggression. They falsely stated they were "sending someone to go get my children," who were standing right next to me. I had to insist again that my children were next to me and had been. This was a direct, dishonest attempt to use intimidation and fear to pressure me. I insisted they could wait with me while I contacted customer service. The Aftermath: Resolution for Misconduct, Not Billing While at the counter, I immediately contacted Groupon support. I received a direct link via chat and re-processed the payment correctly. This action resolved the technical issue, and Big Air received their payment. However, I was so disturbed and disgusted by the staff's aggressive misconduct and the way the business handled the discussion that I immediately contacted Groupon again. Recognizing the severity of the hostility and poor customer treatment, Groupon issued a full credit to my account for the inconvenience and stated they would be reviewing their contract with Big Air. Groupon's action confirms that the payment issue was resolved, and the refund was specifically for the unacceptable intimidation tactics used by Big Air's staff. Final Word: Warning to the Community A business that can only resolve a simple billing error through customer self-service and resorts to hostile, threatening tactics against a parent--especially one who has actively spent thousands of dollars supporting their local community events--has a completely broken Standard of Practice. Management needs rigorous re-training for the staff. This is not a "bad day" issue; this is a safety and ethics issue, and serves as a warning for any other patrons visiting this location. Do not risk your family's experience here. Go elsewhere.

My Grandkids are so excited we took them to sky Zone Riverside Park. Keep up the good work love the…read moresnacks also!

We attended a birthday party at Sky Zone Trampoline Park expecting a fun, safe experience for our…read morechildren. What actually happened was disturbing, traumatic, and handled with an alarming lack of professionalism. During the party, one of the children in our group was violently assaulted by older boys who were roaming the facility unsupervised. The injured child suffered visible facial injuries, including bleeding. While this was happening, staff response was minimal to nonexistent. The aggressors were allowed to continue playing freely, without being removed or even meaningfully addressed. What was even more upsetting was the impact this had on my 7-year-old stepson, who witnessed his friend being assaulted. This was not rough play, this was a frightening, violent incident. My stepson was visibly shaken, confused, and distressed by what he saw. This was supposed to be a joyful birthday celebration, and instead it turned into a traumatic experience that he is still processing. Law enforcement showed up and found out that other kids had become visibly assaulted as well. Multiple employees on duty, many of whom appeared very young and poorly supervised themselves were seen laughing, pointing, exchanging comments, and sharing images related to the incident, rather than helping the injured child or ensuring the safety of the kids involved. At no point did it feel like the staff took the situation seriously. The general manager on duty failed to step in decisively, failed to separate parties, and failed to prioritize the emotional and physical well-being of the children. There was no immediate first aid offered. No quiet or safe space provided. No reassurance to the injured child or the kids who witnessed the violence. The behavior of both management and staff created the clear impression that the incident was being treated as entertainment rather than an emergency. To make matters worse, parents of the aggressors were allowed to come and go freely, with one parent returning to the area where our group was standing and openly threatening members of our party again, with no visible staff or security intervention. The lack of concern for child safety was staggering. Not once did anyone ask how the injured child was doing or acknowledge the emotional impact on the other kids who witnessed the assault. Offering a small discount afterward does not begin to address the seriousness of what occurred. Until this location prioritizes active supervision, trained staff, real management accountability, and child safety, I cannot recommend bringing your children here especially for birthday parties. What should have been a happy memory became a traumatic one due entirely to staff inaction and poor leadership.

Great service. Staff was friendly and helpful. Very clean. I was there over two hours and the staff…read morewas cleaning the entire time. Will definitely be back

So filthy! You can see from the photos how dirty it is someone Stains the pads are absolutely…read morefilthy. You can see the dirt especially on the orange pads. It's big and spacious has great music and the kids love it. But if you're a germophobe stay away. I think this needs to be reported to the Better Business Bureau or the health department.

We ended up having a party a couple years later and everything was great! They have newer AC units…read moreso it's way cooler in there now, the bathrooms are cleaner, they've tried hard to clean it up!

My son got hand foot and mouth from here. I know it was from here because we haven't gone anywhere…read moreelse and when we told his school, they immediately made me quarantine him and informed the rest of the parents at school. None of the other kids had it and my son started showing symptoms exactly 4 days from the day we went. Luckily I noticed right away. We will never be back as everything is run down and dirty. They do not care about sanitation at all.