I was looking for a place to bring the kids to burn some energy on this HOT day... and we ended up here. We got the 2 hour pass and that was more than enough time! The kids were going nonstop and were EXHAUSTED by the time we left! When we first got there around 3pm on a Sunday it wasn't too crowded and the kids had free reign to go everywhere without waiting. By the time we were leaving it was starting to fill up, so I'm glad we went earlier in the day. This place is clean, has plenty to do, and most of the staff is pretty friendly. As an observer, make sure you bring a sweatshirt because they keep it pretty chilly in there on account of everyone running around and getting sweaty! I was a little annoyed that we couldn't bring in waterbottles (metal refillable ones, not plastic one use bottles). The girl made me take them back out to my car. I understand they want to make money, but seriously for as much as I paid for the 2 hour pass... on a Sunday (I recommend going on a weekday... much cheaper) and had to buy socks, the least they could do is let us bring our own water. I understand no outside snacks or food, but c'mon. Sometimes I just don't understand why these places can't just let you go and have a good time without gouging you completely. All in all, the kids had a great time. We will come back...just not on the weekend! Haha! read more

We took my toddler (22months) there for the first time and he was very curious but skeptical, he's a shy guy to begin with. While putting the wrist band and socks on him he was crying and crying, so scared for some reason. One of the employees came over with not one but TWO toys to help calm him down. From that moment on he was so excited about his new ball that he forgot about the new sock trauma ‍ As he was playing and running around he was enjoying pushing buttons on all the crane machines (we didn't buy tickets to use). Another employee came by and scanned his badge so my little boy could actually make the machine move and get a prize! Everyone there was so compassionate and helped make it a truly great experience for my little guys first time. Highly recommend this place! We are from out of state but if I lived in the area I would definitely buy a season pass! read more

AIRTOPIA Adventure Park - Trampoline Parks Near Me - Hemet, California

Large indoor play area for kids. Lots of games and climbing surfaces. There is food and drinks for purchase. They have party rooms and lots of tables. There are various arcade style games and claw machines. Its card style game play so tickets earned are electronic, the prize section had lots of options too. Kids had fun. read more

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I took my grandkids here on a week day. It was clean and the staff was super friendly and kind. The kids had a blast. 2,5,7 they didn't even realize that they had so much more to do that they didn't get to. A little more on the bigger kid level but they still could have. There is stuff for all ages. It is so nice to have something like this in San Jacinto. read more

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This place is fun for the kids and even the parents. Only downside is you can't bring any of your own snacks, not even water. I mainly wanted to make this review to highlight Evany being super friendly and helpful. read more

It would have been 5 stars. Overall it was fun and exciting and awesome buuuut we came early even despite getting lost and then despite being there first and early we were forgotten and even almost shorted on the experience we prepaid for. Customer service sorely lacking. And even though the equipment was malfunctioning they attending to it immediately. Customer service and organization for first time shows was horrib read more

Very Disappointing Experience -- Poor Management Response We've been to Airtopia before and have never had an experience like this. I brought my four-year-old son on Saturday, August 22, and unfortunately what should have been a fun afternoon turned into me constantly worrying about his safety. There were two teenagers wearing masks and tails, presenting themselves as "furries," running around chasing younger children, barking, making animal noises, and nearly knocking my four-year-old down. I approached the manager and specifically asked if she could please have them stop running and chasing the smaller children because they had almost knocked my son over. Her response was essentially, "I'm sorry, but there's nothing I can do about it." That was the most disappointing part. I don't care how someone chooses to dress, but when their behavior becomes disruptive and potentially unsafe for small children, I absolutely expect management to step in. Instead, I had to stay right next to my son for the remainder of our visit to make sure he didn't get hurt. As a paying customer, I shouldn't have to spend the entire experience protecting my four-year-old because management refuses to address unsafe behavior. I have contacted corporate and requested a refund. Unfortunately, based on how this situation was handled, I cannot recommend this location to families with young children. Management needs to do a much better job ensuring that all paying guests--especially small children--can enjoy the facility safely. read more

What a pleasant surprise for H town lol. We came to visit family and I took my nephews (ages 6 and 9) here and we loved the concept! Arcade/trampoline park/indoor playground. Love the flight theme and open layout. Kids have the options for trampolines, slides, arcades and more! It felt safe and clean, and they also have a cool outdoor adult private section if anyone wants to catch the game on the big screens, refuel with their menu-snacks and food or just relax while kids explore the park. Check dates, hours and pricing and come support! My only suggestion to the staff is to have all attractions open, especially when it's a busier day- we weren't able to go on the slide because they were understaffed and had it closed and open on rotation. Other than that, we loved it and we will be back! read more

So mad. They would not let me use my free passes that I got for bad service last time. But even though there was no expiration date on them. The manager didn't even come out to talk to us directly. read more

Very disappointing experience. During my daughter's birthday party, the staff mixed up our party with another because both girls had the same name, so our party was neglected. There were only two parties while we were there, yet our food came out late and all of our guests ate without drinks. It was embarrassing. They gave us passes to make up for it, but even that visit was frustrating. My family drove from Lake Elsinore, and because one child didn't have Airtopia socks, the manager gave us a hard time instead of showing a little understanding after everything that had happened. A simple, "I'm sorry about your previous experience--here are some socks," would have gone a long way. Unfortunately, both experiences left a bad impression. If you plan to have a party here Good Luck!!! No communication between staff here and they are slow to service you. I feel like I shouldn't even have Paid But definitely over paid for this disappointment of an experience. read more

Really cool experience. There's a wide variety of things for kids to do, making it a perfect family spot. They also offer food, which is convenient if you want to make a day out of it. Definitely recommend for families. read more

AIRTOPIA Adventure Park - Walking in - Trampoline Parks Near Me - Hemet, California

I had a terrible experience total crooks they made me pay for grip socks when I was just trying to play with my son so I did then the lady was super rude said I needed to pay for a special wristband to get to play with him next total scam I'll never go back read more

Recently hosted two separate birthday parties at AirTopia. Party reservations are on the pricey side, but the atmosphere makes up for it. Fun, energetic, and welcoming for kids and adults alike. Pro tip. Book your party after 5pm. The glow-in-the-dark lighting kicks in and takes the experience to another level. read more

My girls were invited to Airtopia for their dance team kick off party on 9/15/24. We have never been here, but we were excited to check it out. The check in process for a large group or party was efficient and easy. Tip: fill out your waivers in advance! The team was able to jump and play for 2 hours. Plus they had a party room reserved and the kids had pizza and drinks, plus they were able to put their shoes and belongings in the party room. The party zone had a massive TV playing football. There was also plenty of reservable tables outside of the party rooms for different parties to happen at once. They did run out of paper plates and cups, so we had to ask for more. The kids played in a trampoline area, rock wall, ropes course, dodge ball, various slides, arcade area, obstacle course and warped wall climb! This place was a pleasant surprise. It appeared new and clean. It was next to a Walmart in Hemet. There was plenty of parking as well. It didn't look big from the outside, but it was spacious from the inside. We'd return again, so you should definitely check it out! read more

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We had an awesome time celebrating my son's birthday. It was a very busy Saturday but the staff were very helpful and accomodating especially to our party host Angel. He made sure we have everything we need. We definitely recommend this place. The kids had fun with the slides, dodgeball, obstacle course, trampoline and rock climbing. read more

We came here to experince the augmented reality tour. From the photos it looked like you were going to be walking through some sort of maze. Here is what you get. 1. a very small room with other people. 2. sometimes the AR Glasss glitch and it ruins the immersion. 3. other people doing a different tour and you can hear the sound effect coming from the helmet they are wearing, thus breaking the immersion again. The actual story line and effect were pretty awesome. It was an excellent way to break into VR as a first step. I just wish it wasnt in that cramped room where you can see other people walking around or deal with hyper noisy kids. Would I recommend? Maybe to someone who has never done anything like this before.. If I were to bring an adult friend I think I would be too embarrassed once they saw what they were walking into. I feel a little bit ripped off and mis lead. read more

Very clean and affordable. The food looks good too but we're gana eat innout. But it's clean for kids and a lot of things to do.

When have had our team banquet here about 3 or 4 times now and this time (11/3/2025) we had the most amazing service! Huge thank you to Mariah and Azaria, party host! They went above and beyond and kept our party running smoothly! Good was out timely and hot! We had a party of 30 kids. The kids loved the facility! They had the best attractions that are suitable and appeal to all ages. read more

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serenity one of the workers was amazing at Airtopia. She made us feel warm and welcome

Very disappointing experience. We arrived 15 minutes early as instructed for our 10:00 a.m. reservation, but the doors did not open until 10:05 a.m. Once inside, the augmented reality experience was poorly executed. Out of five headsets, only three worked. Because the experience is timed, staff troubleshooting equipment disrupted our session while others moved on without issue. The AR headset constantly went in and out, making the experience frustrating and not at all what is advertised. For the price, this felt like a complete waste of money. I requested a refund for one admission and was told a manager (Justin) would follow up, but I have yet to hear back. This experience did not meet expectations and I would not recommend it. read more

We went to Airtopia Hemet on a Wednesday during the day. The parking lot was easily accessible with ample parking. The facility was spacious and clean. There was so much to do; the high rope course, ninja wall course, soft play, dodgeball, giant slide, trampolines, basketball, rock wall climbing. Many of the attractions were closed but we would ask an employee to open them and after they finished with one attraction, they would open the next attraction. I would be highly disappointed like some of the other reviews if they didn't open the closed attractions. The trampoline area is very small so if the other areas aren't open, it would be boring and not worth the money. However, that wasn't my experience. My favorite part was the high ropes course! I recommend everyone try it, even the moms! read more

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It's a great place when you want to get the kids out in the open without having to be in a place that's either too cold or too hot. I love the set up and they have a really good set up for the arcade. I think one of the best hidden features of this spot is their food. Their food is decently priced and surprisingly really good. read more

The kids enjoy coming here and it was a good idea to have that morning special when they are off of school.

first time at airtopia and will never go again. The bathrooms are disgusting. Every stall was clogged and dirty. They wanted me to pay for socks just to watch my kids play. I was told to move to a different area to watch my son by an employee ( ANALYN) that wasn't able to tell me where there was a sign that said I couldn't wear regular socks to just monitor my son. And when I asked to speak to someone all they said was it is a policy and again could not show me where it is posted in the facility. Would not recommend due to staff. read more

2nd time here, 1st time was when it first opened. Both experiences very different. The 2nd visit left a sour taste for this place. The biggest complaint is the staff; rude. For the amount we paid, one would expect all attractions to be available for the duration of our visit but they were not. I will not return and will let others know the same. This place has gone downhill. read more

The kiddos loved it here, but it was a lot pricier than uptown jungle and out of the way. They also don't allow outside food and drink. If it was closer and cost less, I'd probably take kiddos here more often. read more

AIRTOPIA Adventure Park - Inside - Trampoline Parks Near Me - Hemet, California

Our experience with Airtopia has been absolutely fantastic! We've been searching for a party venue for my son's 16th birthday and his group of 30 friends. There weren't many places in Temecula or Murrieta that catered to teens. My dog groomer is nearby, and we drove past this purple building one day. After checking out several other venues, we came to Airtopia and this was our last stop. From the moment we walked in, we were warmly greeted by super friendly, and energetic staff. We toured the place with Carlisa and were impressed with the layout and the attractions this place offers - it was one of a kind! It may not look big from the outside, but the inside is surprisingly spacious. Carlisa made the booking process a breeze, patiently answering all our questions to make sure our party had an amazing time. They handle all the food and beverages in-house, but we were able to bring our own party decorations, balloons, linens, cake, and ice cream. Which they can store for you in their freezer. Make sure that your guests complete their waivers ahead of time. We scheduled our party on a Wednesday to avoid the crowds, and it felt like we had the place to ourselves. Everything went smoothly without a hitch. Leiylah was our host - you can't miss her, she looks just like Jennifer Lawrence from The Hunger Games. She was incredible! Leiylah went above and beyond to make sure we had a great time! Jacob the Manager, was also fantastic, doing everything he could to accommodate our requests. Thank you Airtopia for a great experience! read more

AIRTOPIA Adventure Park - Trampoline Parks Near Me - Hemet, California

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It was boring.The workers are overbearing. Wouldn't recommend unless you like being watched 24/7. I know they are doing their job but cmon felt like i wasn't able to do anything. I felt like I was being followed the whole time by the same person. I felt super uncomfortable. read more

Real disappointed in this being the first time I bring my kids here. I was never told I needed a different colored bracelet to be jumping with my son. I then get a teenage employee telling me I can't be in there with my 3 YEAR OLD, AUTISTIC SON. My son is also an eloper. He has a handicapped placard and everything. I didn't appreciate the dishonesty here. The 2 hour pass was $35 and not real explanatory. I wouldn't like to not be near my son. When I asked to speak to a manager , NONE of the employees wanted to call him or her. The day I went was on 01/24/2026, only because my daughter's classmate/friend had her birthday party here. read more

I just want to say that it is so greedy and lame that they MAKE you pay for their grip socks even when you have perfectly new grip socks from another place. If I didn't have my niece with me and my son to visit, we would have left. I don't appreciate the greed. It's just a cash grab. Let's have it make sense! I can see why it's empty in here during spring break. read more

AIRTOPIA Adventure Park - Our grip socks from another place that were not permitted. Had to buy their socks for an additional $4 a piece. This is not right. - Trampoline Parks Near Me - Hemet, California

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My kids decided on this place, for bonding time. We spent an hour there. Three of us ended up being $76. The place isn't that big, and maybe only 5 spots to jump around. They have a small finger food restaurant inside, which was pricey and didn't need to be. This is a place to have a children's birthday party at. This is not a place for hours and hours on end. If you have small kids, try it out at least once. read more

We had the absolute worst experience here. Checking in they asked if we had socks I said yes and showed the receptionist our socks. When we got inside my kids were told they could not go on any obstacles without the socks with their logo on it so I had to go back up and buy new socks for $4 a pair taking more time out of their allotted playtime. Then we waited in line to use the obstacle course when my daughter finally got her turn the guy said her head was too small for the helmet and she could not go on they did not have any size options just a nope I went back up to the front and asked about this they said do have smaller sizes but they just didn't offer it to my daughter after waiting in line a second time the attendant completely ignored us and only let one child into the obstacle course then never came back. We will never come here again the staff was so rude. read more

Worth the 1.5 hour drive! Took my kids ages 2, 9, 10, 12, 15 and they all had a blast! Preferable to skyzone! Less restrictions! Free cubbies for storage, no lockers, adamant parking space, and right next door to a Walmart! We'd def make the trip again and again! Staff is chill, helpful, and food is actually pretty good! Got pizza and wings, I think lemon pepper! Don't remember, ate em too fast! And the strawberry ice cream was a hit! Hope the staff remains as dope as they are now! And as long as the food quality remains the same, we'll make the drive! Fill out your waivers online, very simple and quick! We didn't reserve online or anything and it wasn't an issue. read more

AIRTOPIA Adventure Park - Sausage pizza and wings! Delicious!!! - Trampoline Parks Near Me - Hemet, California

Layout and atmosphere was better than expected. Overall the place was open and had plenty of seating, it was busy so you can't be mad that seats were taken up all around the place. A call out to the service staff would be a little more proactive keeping the tables and seating organized and tables wiped down. There were several tables that were open but had trash and food/drinks spilled that could've been cleaned up and made available for other patrons. Why this place took a hit on the stars was because the way they run the ropes course is very inefficient. the workers have no control over the lines that form and do not flow the lines as well as they could. My son sat and wanted nearly 45 minutes in line before he even when up to the course. If you pay for an hour, you don't plan on spending the majority of that time waiting in a line. quick tip: eat before you go as pizza is about $16 for a 14 inch pizza. ok rank over, would return again without going through the ropes course. Prices is worth the play time if you skip the ropes course. read more

Pricing on the website isn't correct so when I saw 18.99 I was excited but quickly found out that's only for kids and adults is a I believe 24. We got there right at opening and it is huge inside. So many fun activities and perfect for all age groups literally. They have a lot of activities for older children (the ones that get bored easily, my 11 year old was having the time of his life) I have two kids under 4 and they had so much fun as well. I had to buy myself a ticket because I wanted to get in on the fun. Would totally come back! read more

We have been coming here since Airtopia first opened. The staff has been great with our Autistic grandson. Elijah is always friendly, smiling and welcoming when we walk through those doors. Ruby is always friendly and ready to help. Jasmine is busy in the Eatery but always helping guests with their orders. Vinsetta is security but that girl is all over the place. She's cleaning, answering questions, checking bags, etc. No matter what she's doing she always has a smile on her again while ( ALWAYS CLEANING)! We enjoy coming here and receiving great customer service from these individuals. Great job ladies and gentlemen. read more

Amazing place for kids and adults. The workers are awesome and especially Dakota was helpful and so kind and amazing. read more

AIRTOPIA Adventure Park - Airtopia hammock California - Trampoline Parks Near Me - Hemet, California

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We had come from Temecula to have my son's 6th birthday party here yesterday and I was greatly disappointed in the service offered for a 20 child party. We paid about $750 for 20 jumpers and pizzas. We were escorted to our party room, provided about 10 white paper plates, some brown napkins, plastic bench tables with no covers. (I ran next door to Walmart to grab table covers for our guests to eat on). It was very underwhelming to start. The website advertises a stress-free experience but we were left confused with how the experience was supposed to go for the kids, we had to chase down our party host multiple times. The host didn't serve the pizza or pour the kid's drinks, I'm not sure what part of the experience was supposed to be "stress-free" for me as a parent. I wouldn't recommend having a party here but I will say the pizza was great quality and the Adventure Park does have quite a bit to offer the kids for entertainment. The experience just wasn't worth the amount we paid for a party room and our guests had similar opinions. read more

AIRTOPIA Adventure Park - The party room kinda looks like a storage unit with a picnic table. - Trampoline Parks Near Me - Hemet, California

The kids loved it! A ton of things for them to do! Only reason I didn't give 5 stars is because there aren't any employees regulating inside of the attractions or on the main floor. There were GROWN people in there (tattoos and beards) bumping into the kids and cutting in line. It was ridiculous. Also the grown kids (high schoolers) were rough housing and speed running everywhere running into the smaller kids and no one telling them anything. Be careful with your kiddos if they're smaller. read more

AIRTOPIA Adventure Park - Trampoline Parks Near Me - Hemet, California

Great time w the kiddos today!! Definitely coming back. Fun for everyone even me, 41y mom. Manager Justin was out and about ensuring a safe and peaceful environment. If you have not been here, get here!! Prices are reasonable and staff was friendly! read more