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    Gerloff Company

    1.0 (3 reviews)

    Services - Gerloff Company

    Damage restoration

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    7 years ago

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    9 years ago

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    All Nation Restoration

    All Nation Restoration

    (20 reviews)

    Folks at the Georgetown location were so helpful and quick. They even offered to show me the…read morefailed part so my teenage daughter could see. Really nice waiting area, even with an indoor playground! I highly recommend.

    Main takeaway for efficiency: You can trust Bryan and his team, so stop researching and call All…read moreNation Restoration now! Want the details? Fantastic, because I have plenty of positive things to say about Bryan & Co. First of all, let's go back to trust. It's really hard to find companies and people you can trust, but Bryan is definitely one of those select few. He spent so much time on the phone with me explaining the details and process of the job I needed done. He never got frustrated with my endless questions or my indecisiveness. He taught me all about mold, mitigation, remediation, restoration, and the process for estimating costs. He set my anxious mind at ease, which is not an easy task. Then his team came and did a great job! All of the recon companies mentioned they were worried the counter top would get broken during demo, so Bryan sent his counter top guy out to take it off. Success! Counter top stayed intact as did everything else that should have. Here's a very impressive thing: Bryan accurately estimated a job that someone (who will remain nameless) gave to a company with a lower initial estimate. Not shockingly, when the job was done, the bill was what Bryan quoted from the beginning. I tell this story so you know that even if his estimate is higher, it doesn't mean ANR is going to be more expensive. It just means they are more accurate, up front, and honest. So again, stop wasting time reading and getting tons of quotes. Certainly don't make the mistake of going with a low-ball company. Just call Bryan and rest assured All Nation will do right by you and the job will be done right.

    Austin Hi-Tech Restoration - Kitchen stove

    Austin Hi-Tech Restoration

    (38 reviews)

    Austin Hi-Tech is awesome to work with and I'm glad my insurance company referred this company to…read morerepair the water damage from the broken pipes and sewage backup. This entire team works fast and really enjoy taking care of their customers as if they're family. My hats off to the entire mitigation, contents, and reconstruction teams of Chase Stephenson, Laura Mora, and Tanner Lane who really knew how to make a stressful experience not as stressful.

    I worked with Austin Hi-Tech from the mitigation to the restoration portion of the job for a…read moreduration of 3 months. Chase and his team initially answered the phone and came to our house following multiple water slab pipe leaks (cold and hot lines) in our kitchen and living room area. He helped us with mitigation was super nice, easy to deal with, and fully understood that me and my family were going through a lot of stress at the time. They sectioned off the area that needed to be dried out and ensure all the dehumidifiers, blowers and purifier units were placed inside this area to help control the heat in an area without any AC vents. This made a huge difference for us since it allowed us to continue to live in our home while going through this painful and lengthy process and still have full use of our kitchen sink throughout the entire 3 month process. We also decided to use them for the restoration portion of the job which we didn't have to do. That's when we worked with Andrew and Tanner as well as Rodrigo and Nelson. They had a lot of work to do including replacing all of our kitchen cabinets, doing lots of dry wall repairs throughout the home, add insulation inside walls, plus much more. They worked with our schedule throughout the entire process and kept us up to date with texts and emails so we always knew what was happening at any given point. Mostly, they were professional, always punctual, fully knowledgeable and patient with us. We would highly recommended them.

    Smart Dry - Assisting clients properly mitigation their homes after suffering damage from Hurricane Harvey in Rockport.

    Smart Dry

    (4 reviews)

    Ivan, Juan, Malcom, Brandon and their crew were polite and hard working in every way. I hope I…read moredon't need them again but would gladly hire them if I did. I had some concerns about things I probably don't understand very well and they addressed them within minutes. This was all In the middle of the disasters from the February freeze we had. They went above and beyond and I don't Yelp usually but I want to give credit where it's due. They made a really stressful time much easier.

    I would give this company "0" stars, but marked one just to insure my comments are posted…read more Smart Dry was referred by another plumbing company to locate a leak. They were a little late, but had the address written incorrectly. I'll give them that. They went to work to detect my leak and as they began, I started feeling like it was not going to work out. I could go into detail, but that would be too long. They marked a spot on my garage floor for the plumbing company to come back and jackhammer through to the leak. Problem was there was no leak there. Smart Dry came back to fill in the hole due to their error. The concrete that was removed was about 5 to 6 inches thick, but Smart Dry was going to smooth concrete over the dirt in the hole as if they were icing a cake. I told them I want the same amount that was removed. Smart Dry put concrete in, but didn't have enough. They came back a second time to add more concrete and still didn't have enough, so they later placed a third layer. Mind you, this hole was 2 1/2 ft. x 1 1/2ft. Not like it need a cement truck, or mixer. The final result is NOT smooth and looks unprofessional. Then Smart Dry tried to locate the leak again. Ivan, who never came to the site insisted I needed an additional shut-off valve that would cost me aprox. $500. While I was on the phone with Ivan the crew drove away. They failed to turn my water back on at MY shut-off and failed to mention the valve broke when they were turning it. Smart Dry called the crew back, they had to call another plumber to repair the broken valve. After repeated calls and talking to Lynn and Ivan with assurances they would call me back, send someone to check the concrete, correct errors, Lynn says there is nothing else she can do and she is part owner. Bad work, poor communication and never found the leak.

    Gerloff Company - damagerestoration - Updated May 2026

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